• 제목/요약/키워드: Cross-border E-commerce

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국경 간 전자상거래의 지속이용의도에 영향을 미치는 요인에 관한 연구 (A Study on Factors Affecting the Continuance Intention of Using Cross-border E-Commerce)

  • 유자양;고려천
    • 한국컴퓨터정보학회:학술대회논문집
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    • 한국컴퓨터정보학회 2021년도 제64차 하계학술대회논문집 29권2호
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    • pp.709-711
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    • 2021
  • 본 연구의 목적은 국경 간 전자상거래 플랫폼의 지속이용의도의 영향을 파악하며 국경 간 전자상거래 플랫폼의 발전에 의의를 규명할 것이다. 국내 전자상거래에 비해, 국경 간 전자상거래는 문화 차이, 언어 차이, 법률 차이, 통관 처리, 국경 간 물류 등의 문제로 인해 더 높은 불확실성을 가지고 있다. 소비자의 지속이용의도에 관한 연구는 국내 전자상거래의 연구에 머물러, 국경 간 전자상거래 플랫폼이 많은 도전에 직면하게 된다. 국경 간 전자상거래 플랫폼의 어떤 요인이 소비자의 구매 의도에 영향을 미치는지 연구하면, 국경 간 전자상거래 기업의 플랫폼에 상응하는 개선을 돕고, 국경 간 전자상거래 기업의 발전을 촉진하며, 이를 통해 대외무역의 발전을 촉진 할 것이다. 특히 한국 중소업체 입장에서는 이를 통해 한국 제품을 직접 수출의 주역으로 자리 잡으며 육박하는 수출을 견인한 것으로 추정될 수 있다.

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EU의 소비자보호 ODR 분쟁해결제도에 관한 연구 (A Study on the ODR Dispute Settlement System of Consumer Protection in EU)

  • 박종삼
    • 한국중재학회지:중재연구
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    • 제28권4호
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    • pp.89-110
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    • 2018
  • The purposes of this study are as follows: First, this study reviews the Online Dispute Resolution (ODR) regulations of the EU to resolve disputes which can arise in international e-commerce in the future. Second, this study tries to seek out alternative solutions to dispute resolutions based on these regulations. Third, this study increases the efficiency of the transactions by proposing effective and satisfactory dispute resolution methods for international e-commerce. First, this study reviews the concept of cross-border e-commerce, generally explores ODR, and creates comparisons with Alternative Dispute Resolution (ADR). Subsequently, this study looks into domestic ODR system and analyzes the regulations of EU ODR. This study suggests the implications of the European ODR regulations in the conclusion. The EU ODR platform is considered greatly significant in that it has increased the possibility of settlements in small disputes by enhancing consumers' accessibility to ADR procedures. Therefore, this thesis proposes a method for Korean companies to resolve disputes that may arise in e-commerce with EU by using the ODR platform. As a result, it is expected to increase the competitiveness of Korean companies in the EU market. Both legislative trends related to the ODR of the EU and establishment of the EU ODR platform have significant implications for Korean businesses in Europe. This study is expected to be useful for our businesses in the EU in reviewing the applicability of the EU ODR regulations and the dispute settlement procedures through the EU ODR platform. In addition, this study is expected to prove useful in relation to consumer protection by enhancing consumers' accessibility to dispute settlement institutions in domestic electronic commerce.

의류제품 통관데이터 분석을 통한 해외직접구매 특성 연구 (A Study on the Characteristics of Cross-Border E-Commerce Through an Analysis of Clothing Products Customs Clearance Data)

  • 진우준;나종연;이유리;서봉원;김송미
    • 한국의류학회지
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    • 제47권4호
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    • pp.646-665
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    • 2023
  • This study attempted to examine the characteristics of fashion cross-border e-commerce(CBEC) by analyzing about 35.7 million cases of customs clearance data received from the Korea Customs Service. The demographic characteristics of consumers and the features of products purchased from 2019 to 2021 were explored. Next, the association rules between products, brands, and websites were analyzed by men and women in their 20s to 50s. The results are as follows. First, women purchased more clothing products than men, and overall, consumers tended to purchase products at low prices every year. Second, the most commonly purchased products were T-shirts, bags, and other shoes. In the list clearance, the purchase frequency of international open markets increased for three years; in general clearance, the proportion of luxury brands was high every year. Finally, in the list clearance, the relationships between bags, other shoes, pants, and overseas open markets were significant, while the relationships between wallets, bags, and luxury brands were significant in general clearance. Based on this study, domestic companies participating in or competing against the CBEC market can develop appropriate strategies for merchandising and sourcing clothing products.

전자상거래무역 확산을 위한 법률개정방안에 관한 연구 (A Study on the Way to Amendment of the Law for Diffusion of CBEC)

  • 안병수
    • 통상정보연구
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    • 제19권1호
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    • pp.3-21
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    • 2017
  • 최근 급속히 확산되고 있는 '전자상거래무역' 혹은 '국경을 넘는 전자상거래(CBEC)'에 대하여 우리정부는 수출증대에 미치는 영향이 크다는 판단하에 적극적인 지원을 하고 있다. 그러나 다양한 부처에서 산발적으로 추진되는 지원은 효과적이지도 효율적이지도 못한 실정이다. 따라서 지원정책의 일관성과 효과성, 효율성을 높이기 위해서는 법률적으로 주무부처를 명확히 하고 타부처에 대하여는 협조의무를 부여하는 방안이 바람직하다. 이를 위해서는 기존에 부처별 업무영역에 따라 산재되어 있는 법률들을 각각 개정하거나 새로운 법률의 제정을 해야 한다. 그러나 이는 현실적으로 실행하기가 쉽지 않기 때문에 기존 법률 중 가장 유사한 영역을 규정하고 있는 '전자무역 촉진에 관한 법률'을 개정하는 것이 실현가능한 대안으로 판단된다. 본 연구에서는 CBEC를 확산하기 위하여 이 법률의 개정을 하는 것이 다른 방안에 비하여 합리적이라는 점을 다양한 문헌자료를 통하여 제시하여 우리나라 CBEC의 확산, 특히 CBEC 수출의 확대에 기여하는 것을 연구의 목적으로 삼는다.

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The Formation of Attitudes Toward Cross-Border Shopping Websites -Perceived Benefits, COVID-19 Anxiety, and Brand Familiarity-

  • Heesoon Yang;Yun Jung Choi;Hye Jung Jung;Chorong Youn
    • 한국의류학회지
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    • 제47권4호
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    • pp.609-624
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    • 2023
  • This study aimed to explore the effects of perceived benefits on consumers' attitudes towards cross-border online shopping websites. We also explore whether and how consumers' COVID-19 anxiety and brand familiarity weaken or strengthen the relationship between these perceived benefits and consumer attitudes. A total 319 items of data were used for the final analysis. The perceived benefits of a website were found to have only an indirect effect on purchase intentions by mediating consumers' attitudes toward the site. Competitive pricing of fashion products directly affected purchase intentions. COVID-19 anxiety was found to have a negative moderating influence on the relationship between perceived enjoyment and consumer attitudes, whereas brand familiarity had a positive moderating effect on both the relationships between perceived usefulness and consumers' attitudes toward the site and between perceived ease of use and their site attitude. This study provides useful insights for international e-tailers in developing marketing strategies that attract international consumers. Academically, we have contributed to the existing literature on the perceived benefits of global online shopping and the moderators of consumers' attitudes towards e-commerce sites.

온라인 해외직접구매의 쇼핑가치가 호기심 및 자기효능감을 매개로 지속사용의도에 미치는 영향 -헤비유저와 라이트유저의 비교- (The Effect of Shopping Value on Continuous Use Intention of Online Cross-border Shopping Mediated by Curiosity and Self-efficacy -Comparing Heavy and Light User-)

  • 윤남희;김현숙;추호정
    • 한국의류학회지
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    • 제44권5호
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    • pp.1004-1018
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    • 2020
  • Advances in e-commerce enable consumers to shop efficiently for fashion products in global markets in addition, the market size of purchasing directly from foreign websites are also increasing. This study investigates the effects of hedonic and utilitarian shopping values on the continuous use intention of online cross-border shopping. Curiosity and self-efficacy were introduced as mediating variables between shopping values and user intentions. A web-based survey is conducted on female consumers, who have experiences to buy fashion products by online cross-border shopping. A total of 472 responses were collected from a panel of online survey firms. Data are analyzed using confirmatory factor analysis, structural equation modeling, and multi-group SEM by AMOS 21.0. According to the results of the structural equation model test, hedonic value affected continuous use intention of online cross-border shopping as mediated by curiosity and self-efficacy; in addition, utilitarian value influenced self-efficacy, which mediated relations between the utilitarian value and the continuous use intention. The research model was also tested to compare heavy users and light users of online cross-border shopping. For heavy users, the effect of hedonic value on curiosity was significantly stronger than for light users. Several implications are suggested based on the results.

국제전자상거래로 인한 분쟁과 ODR를 통한 분쟁해결 - 유엔상거래법위원회에서의 논의 배경 및 기본적 시각을 중심으로 - (Disputes in International E-Commerce and Dispute Resolution through an Online Dispute Resolution (ODR) System: Background and Basic Perspectives from Conversations in UNCITRAL)

  • 이병준
    • 한국중재학회지:중재연구
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    • 제22권2호
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    • pp.79-101
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    • 2012
  • In 2010, the United Nations Commission on International Trade Law (UNCITRAL) initiated work on the settlement of disputes in international e-commerce through online dispute resolution (ODR). The basic goal is to use ODR to resolve disputes with low value but high volume in international e-commerce. The background is that consumers have no way to solve their legal problems in this area. An ODR system is intended to create a new way to enforce their rights. However, the legal situations of the countries in the e-commerce sector, particularly in consumer protection, are very diverse. Thus, no reasonable model for conflict resolution is available. Some countries consider this as public policy and want absolute protection of their consumers. Other countries want to encourage freer e-commerce trading. This diversity of consumer protection policy is an obstacle to ODR. However, sooner or later, reaching an agreement is feasible because each representative is making a reasonable effort to reach the goal.

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Online ADR for the E-Commerce? European Union's ADR Legislation for Cross-Border Online Trade

  • Chung, Ha-Sung
    • 한국중재학회지:중재연구
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    • 제25권3호
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    • pp.135-154
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    • 2015
  • The European Union has adopted the ADR Directive and ODR Regulation in 2013 with the purpose to strengthen the e-commerce within the EU. Not covered by these legislations is the trade in the B2B sector. The author examines the question of whether online ADR under the currently applicable legal framework would be possible in Germany. At the center of his review is the possibility of an arbitration clause which refers exclusively to an online ADR scheme, may be included in the General Terms and Conditions of an online trader.

중국 전자상거래 생태계 동향에 관한 연구 (A Review of the Research on E-commerce Ecosystem in China)

  • 고람;한정수;김형호
    • 디지털융복합연구
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    • 제17권8호
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    • pp.141-148
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    • 2019
  • 본 논문은 중국에서 발표된 전자상거래 생태계의 연구문헌에 대해 정보생태학 이론을 기초로 정량분석을 진행하고 중점 연구추세와 발전추세를 명확히 하여 후속연구에 참고를 제공하는 목적으로 수행되었다. 본 논문에서는 CNKI에 수록된 전자상거래 관련 문헌을 소프트웨어 CiteSpaceIV를 사용하여 시각화된 지식지도를 작성하였고, 계량경제학 분석기법을 활용하여 관련 문헌의 연구 동향을 파악하였다. 연구결과 기존의 연구는 전자상거래 생태계 개념에 대한 연구가 주로 진행되었고, 생태계 구축과 진화 메커니즘에 대한 연구는 결과는 상대적으로 많지 않음을 알 수 있었다. 전자상거래생태계의 개념을 응용하여 역외 전자상거래에서 존재하는 문제를 해결하는 것은 미래의 연구추세라 할 수 있다.

중국 통관제도 개편에 따른 해외직판 활성화 방안 (A Study on Customs Clearance Procedure of Korea and China to Vitalize Online Export of Korean)

  • 유광현
    • 무역상무연구
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    • 제70권
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    • pp.135-157
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    • 2016
  • Globalization of consumption, expansion of cross border e-trade, increase use of internet and mobile have led to rapid growth of world e-commerce particularly in Asia and emerging markets. Impacted by Korean wave, online export is continuously increasing, yet Korea is experiencing severe e-commerce trade imbalance. Export growth rate and ratio of Korean small companies are relatively low from OECD member countries. Therefore, Korean government is currently emphasizing on vitalization of online export to China to resolve trade imbalance and to increase export of small companies. To propose detail measures to vitalize online export to China, this study is focused on export customs clearance procedure of Korea and import customs clearance procedure of China in view of online export company. Also suggested countermeasure plan and analysis for the new tax revision plan related to e-commerce which implemented on April 8th 2016. This study have grouped countermeasure plan by short term plan of firms and long term plan of the government. As for the short-term countermeasure plan for firms, first, comparison analysis of tax rate on products is need to decide type of e-commerce strategy; second, if planning to start e-commerce business to China, sales possibility and certification check is necessary; third, through preparation of customs clearance document is needed; last in order to obtain price competitiveness, new logistics strategy and packing development is required. As for the long-term countermeasure plan for the government, I have suggested cooperated bonded logistics service for small businesses and operation plan of show room for promising Korean products.

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