• 경영과학
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• 제26권1호
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• pp.183-196
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• 2009

Customer retention has been a pressing issue for companies to get and maintain the loyal customers in the competing environment. Lots of researchers make effort to seek the characteristics of the churning customers and the loyal customers using the data mining techniques such as decision tree. However, such existing researches don't consider relationships among customers. Social network analysis has been used to search relationships among social entities such as genetics network, traffic network, organization network and so on. In this study, a customer network is proposed to investigate the differences of network characteristics of churning customers and loyal customers. The customer networks are constructed by analyzing the real purchase data collected from a Korean cosmetic provider. We investigated whether the churning customers and the loyal customers have different degree centralities and densities of the customer networks. In addition, we compared products purchased by the churning customers and those by the loyal customers. Our data analysis results indicate that degree centrality and density of the churning customer network are higher than those of the loyal customer network, and the various products are purchased by churning customers rather than by the loyal customers. We expect that the suggested social network analysis is used to as a complementary analysis methodology with existing statistical analysis and data mining analysis.

• 품질경영학회지
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• 제46권1호
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• pp.153-168
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• 2018

Purpose: The balanced scorecard (BSC) has been adopted to evaluate factors affecting performances in organizational dealer marketing in Chinese cosmetics market. Four performance measures in BSC: learning & growth, internal business processes, customer performance, and financial performance are employed in our empirical study. Methods: We conducted surveys of dealers in a Chinese cosmetics company and used total 463 samples for analysis. Confirmatory factor analysis and structural equation model analysis were employed using AMOS 20.0. Results: This study found that internal business process had a positive relation with customer performance and learning and growth. Also, customer performance and learning & growth positively affected financial performances. Conclusion: This study has some academic and practical contributions in that the revised BSC model reflects the special aspects of Chinese cosmetics market and it can be used as a guide for companies in the Chinese cosmetics market to understand which factors are affecting performances.

• 방사선산업학회지
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• 제8권2호
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• pp.77-81
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• 2014

Hyaluronic acid is a disaccharide polymer that consists of glucuronic acid and N-acetylglucosamine, and is a glycosaminoglycan. It is widely distributed in animal connective tissue, coexisting with chondroitin sulfate. It forms viscous secretions or gel by bonding to protein in the body, and thus maintains and lubricates tissue structures. In addition, its antibiotic properties are applied to cosmetics and pharmaceuticals. Therefore, it has recently been an object of great interest at cosmetic and pharmaceutical companies. $^{125}I$ has a longer half-life (59.4 days) than many other radioisotopes, and is therefore useful to long-term studies. In this study, a facile and efficient procedure for the synthesis of $^{125}I$-labeled hyaluronic acid has been designed for in vivo imaging and pharmacokinetic studies of hyaluronic acid, which are required for the development of new drugs.

• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.491-499
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• 2021

The purpose of this study was to examine the moderating effect of attitude toward green brand on green brand positioning and repurchase intention of environmentally friendly products, product knowledge on attitude toward green brand and the effect of green product knowledge on green repurchase intention. This study uses a structural equation approach with a sample size of 175 and uses an eight-point Likert scale. The data collection technique used purposive sampling. The criteria for respondents are to use environmentally friendly cosmetic products and the respondents live in Central Java and have consumed more than two times. Online sampling using google form. Data were analyzed using statistical software AMOS 22. The results showed that green brand positioning has a significant effect on repurchase intention. Attitude toward green brand has a positive effect in mediating the relationship between green brand positioning and repurchase intention. Similarly, green brand knowledge has a positive effect on attitudes, although green knowledge has no positive effect on repurchase intention. Product positioning in the minds of consumers is important in shaping attitudes. It is important for companies to continue to develop environmentally friendly products so that product positioning can be distinguished from competitors' products.

• 산업경영시스템학회지
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• 제43권2호
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• pp.72-78
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• 2020

Demand for cosmetics with functionality and eco-friendliness has increased dramatically due to recent aging, well-being trends, and increased interest in beauty. Cosmetics production in 2014 was 8,970.4 billion won, an increase of about 50% compared to 6,014.6 billion won in 2010. In the midst of this, similar companies in intense competition are pursuing differentiated strategies and innovation activities to solve quality, price and delivery problems. In particular, cosmetics packaging work is getting more difficult due to the increasing bill of materials (BOM) and difficult assembly methods. Therefore, in this study, the following problems were identified and suggestions for the improvement of the packaging Many research laboratories such as biotechnology, chemistry, and pharmaceuticals, which are undergoing various studies, are equipped with ready-made laboratory safety equipments such as bio-safety workbenches, aseptic bases, and exhaust workbenches. However, most researchers are disadvantaged in using existing safety equipment. This is because existing safety equipment can not take into account all of the unique characteristics of the research. For this reason, researchers are demanding the development of customized safety equipment that is well suited to their research needs. process of Company C, which is facing difficult situation to respond to the customer 's delivery due to the 52 - hour work week. First, we used the stopwatch to find the difficulty process in the packaging process and show ways to improve it. Second, to improve the efficiency of line balancing in the packaging process, we integrate processes, improve work methods, and perform simple automation. As a result, the prepare loss for replacement was reduced by 1 minute from 5 minutes, resulting in a 23% increase in productivity from 112 ea./hour to 137ea./ hour per person. At this time, the LOB of the packaging process was improved from 70% to 82% by operating one more production line through one person per line, total 9 people saving.

• 국제지역연구
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• 제20권2호
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• pp.141-172
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• 2016

본 연구는 중국 화장품 시장에서 한국 화장품 기업의 광고모델인 한류 스타를 휴먼브랜드로 간주하고, 광고모델로써 휴먼브랜드의 특성인 신뢰성, 전문성, 매력성, 친밀성, 유사성, 호감성이 중국소비자들의 한류 스타에 대한 애착에 영향을 미치고, 애착을 가진 중국소비자들이 한류 스타가 광고한 한국 화장품 브랜드에 대해 한국 화장품 기업의 제품, 판매인, 기업 자체 등을 포함하고 있는 진정성을 인식하는지를 확인하고자 하였다. 이를 위해 본 연구는 총 1개월 간 중국소비자들을 대상으로 화장품과 관련된 정보를 활발하게 공유하는 대표적 설문 조사사이트(http://www.sojump.com)를 이용하여 설문조사를 실시하였으며, 총 394부가 실증분석에 이용되었다. 실증분석 결과 한국 화장품 기업의 광고모델인 한류 스타의 특성 중 신뢰성, 매력성, 유사성은 한류 스타에 대한 중국소비자들의 애착에 긍정적인 영향을 미쳤지만, 전문성, 친밀성, 호감성은 영향을 미치지 않는 것으로 확인되었다. 또한 한류 스타에 대한 애착은 한류 스타가 광고한 브랜드 진정성 즉, 제품, 판매인, 기업 진정성 모두에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구의 결과는 중국 화장품 시장에서 한국 화장품 기업들이 취할 수 있는 광고모델 전략 및 자사 브랜드 진정성 구축을 위한 다양한 전략적 시사점을 제공하였다는데 그 의의가 있다.

• 한국의상디자인학회지
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• 제20권3호
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• pp.33-48
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• 2018

The purposes of this study were to investigate the social instrumentality of appearance, appearance orientation, and cosmetics purchasing behaviors of Chinese male consumers, and to find differences in the cosmetics purchasing behaviors of the male consumer groups, which were segmented by the social instrumentality of appearance and appearance orientation. The subjects were 400 adult males in their 20s to 30s from Gillim province in China. The measurements consisted of the social instrumentality of appearance, appearance orientation, cosmetics purchasing behavior, and the subject' demographic attributes. The data was analyzed by descriptive statistics, frequency analysis, $x^2$ test, multiple response analysis, cluster analysis, ANOVA, and Duncan's multiple range test, using SPSS program. The results were as follows. First, young Chinese male consumers had a high sense of the social instrumentality of appearance, but the tendency to invest time and effort to enhance their looks was still low. Second, on the basis of the social instrumentality of appearance and appearance orientation, young Chinese male consumers were classified into four groups (high involvement group, instrumentality group, orientation group, and low involvement group). Third, the four male consumer groups revealed many significant differences in various cosmetic purchasing behaviors (purchasing items, information sources, product selection criteria, purchasing motives, purchasing locations, store selection criteria, purchasing price, purchasing frequency, and cosmetics improvements). Therefore, the social instrumentality of appearance and appearance orientation are seen as significant variables to effectively segment the Chinese male consumer market. The cosmetics companies targeting young Chinese men need to establish differentiated marketing strategies, considering the characteristics of each segment of the consumer market.

• 벤처혁신연구
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• 제4권2호
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• pp.43-55
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• 2021

대한민국은 'K'라는 수식어를 기초하여 여러 다양한 분야에 걸쳐 전 세계 이목을 한 몸에 받아오고 있다. 이에 대표적인 분야를 살펴보면 뷰티, 즉 화장품 산업이라 할 수 있다. 특히 최근 들어 외모에 대한 관심도는 남녀노소를 불문하고 증가되어지고 있다는 점에 주목, 해당산업에서 경쟁력을 창출해 나갈 수 있는 방안은 모색하고자 한다. 이러한 관점에 한국 대표 화장품 기업 중 하나인 아모레퍼시픽 기업사례를 다루고자 하였으며, 기업 경쟁력분석을 통한 발전방향을 모색하고자 한다. 본 연구를 위한 분석방법으로는 마이클포터의 다이아몬드 모델을 활용하여 기업이 성공 가능해 왔던 요인을 세분화하여 살펴보고자 하였으며, 이후 도출된 요인들을 토대로 향후 기업이 발전해 나갈 방향을 제시하고자 한다.

• 패션비즈니스
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• 제28권2호
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• pp.33-49
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• 2024

Despite COVID-19 and the global economic depression, cosmetics exports are continuously increasing due to the growth of Hallyu consumption overseas. Thus, systematic research is needed to determine what impact Hallyu has on cosmetics. Many studies have been conducted on psychological distance, Hallyu preference, and the overall Korean product image, but research related to the image of cosmetics has been insufficient. AMOS 26.0 was used to empirically analyze the impact of cultural distance, social distance, and Hallyu preference on the national image and the impact of the country's image on the image of cosmetics among females experienced with Hallyu in Indonesia and Malaysia. The empirical analysis showed that cultural distance, social distance, and Hallyu preference had a positive effect on the national image, and the national image also had a positive effect on the image of cosmetics. Since Hallyu has a positive indirect effect on the image of cosmetics, it strengthens the competitiveness of cosmetics companies in overseas markets. In Indonesia, only cultural distance and Hallyu preference were found to affect the national image. However, in Malaysia, all variables affected the national image. Thus, even the same Hallyu content could have different effects on the national and cosmetic images in each country. Therefore, strategies for utilizing different Hallyu contents that are suitable for each country are needed to revitalize Korean cosmetics in overseas markets.

• 무역학회지
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• 제41권4호
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• pp.185-219
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• 2016

본 연구는 중국 화장품 시장에서 한류 스타를 휴먼브랜드로 간주하고, 중국소비자들의 한류 스타에 대한 애착이 한류 스타가 광고한 브랜드에 대해 중국소비자들이 진정성을 인식하게 만들고, 이 브랜드 진정성이 한국 화장품 브랜드에 대한 중국소비자들의 신뢰에 영향을 미치는 지를 살펴보고자 하였다. 또한 본 연구에서는 브랜드 진정성이 제품의 종류에 따라 다르게 정의되고, 구분될 수 있다는데 착안하여, 화장품 브랜드 진정성을 대상으로 살펴 본 선행연구를 기초로 한국 화장품 브랜드 진정성을 제품, 판매인, 기업 진정성으로 살펴보았다. 이를 위해 본 연구는 총 1개월 간 중국소비자들을 대상으로 화장품과 관련된 정보를 활발하게 공유하는 대표적 설문 조사사이트(http://www.sojump.com)를 이용하여 설문조사를 실시하였으며, 총 394부가 실증분석에 이용되었다. 실증분석 결과 중국소비자들의 한류 스타에 대한 애착은 한류스타가 광고한 한국 화장품 브랜드로 전이되어, 중국소비자들이 한국 화장품의 제품, 판매인, 기업진정성을 내포한 브랜드 진정성에 긍정적인 영향을 미침을 확인하였다. 또한 제품, 판매인, 기업진정성 등을 포함한 한국 화장품 브랜드 진정성은 중국소비자들의 한국 화장품 브랜드에 대한 신뢰에 영향을 미치는 것으로 나타났다. 본 연구의 결과는 브랜드 진정성 및 신뢰가 중요한 이슈인 중국 화장품 시장에서 한국 화장품 기업들이 자사 브랜드의 진정성 및 신뢰를 중국소비자들에게 인식시키기 위해 취할 수 있는 한류 스타를 이용한 광고 및 마케팅 전략 등의 시사점을 제언할 수 있을 것이다.