• Culinary science and hospitality research
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• v.8 no.3
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• pp.123-146
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• 2002

Outsourcing is procuring of outside resources, other than core resources for core competence, by a contract, from which a corporate can focus its core resources on core business. The outsourcing strategies of Korea tourist hotel business are in a rudimentary stage, which has been limited in simple work areas such as housekeeping services, room maid services, parking control services, security services, janitor services, laundry services, facility management, shuttle bus services, and sterilization services and their purposes are mainly to retrench a burden of employment or firm-fixed expenses. Therefore, the outsourcing strategies of Korea tourist hotel business have the following problems. First, their outsourcing has introduced only for the purpose of retrenching expenses. Second, it tends to deteriorate service quality, due to lack of pre-training. Third, it tends to concentrate their attentions only on simple repetition works. Fourth, their outsourcing is slow adjusted to the needs of business cultures. Outsourcing services in Korea tourist hotel business have never contributed to their basic concepts such as 1) maintenance or enhancement of core competences, 2) promotion of business efficiency through service quality improvement and expense retrenchment, and 3) achievement or enhancement of competitive advantage through enlarging their specialties, cultivating their market, learning new knowledge, and developing their asset. Therefore, this study is to insist on fife necessity of overcoming simple repetitive service outsourcing in tourist hotel business. In order to build a core competence and/or achieve a competitive advantage, the scopes of outsourcing services should be enlarged in Korea tourist hotel business.

• Proceedings of the IEEK Conference
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• 2003.11b
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• pp.179-182
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• 2003

In this paper, we developed those OpenLS(Open Location Service) Core Services based on the Web-Service, because Web-Service environments provide a suitable method to gather requested information in an appropriate way. The proposed architecture cooperate with OpenLS Core Services( Directory Service, Location Utility Service and Router Determination service) and is an interoperability one - it identifies those global elements of the global Web-Services network that are required in order to ensure interoperability between Web-services. In this paper, a new architecture of OpenLS Core Services is proposed and tested in OpenLS Core Services environments.

• Journal of Information Technology Services
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• v.16 no.3
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• pp.83-101
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• 2017

IT services are provided by many public institutions and companies in order to satisfy various needs of customers. As the modern IT systems become larger and more complex, it becomes more difficult for IT organizations to provide IT services. So, the IT organizations have applied or are planning to apply ITIL (Information Technology Infrastructure Library) in order to provide IT services systematically. The ITIL v3 was revised on July 2011 and have 5 categories, 37 processes, and 113 sub-processes. Therefore, it is known that it is very difficult to satisfy all processes of ITIL v3. If we can concentrate on the core processes of ITIL v3, we will be able to provide IT services more efficiently. The processes of ITIL v3 are defined as some processes influences other processes. Therefore, the core processes can be established using related techniques. We searched for previous research and related information, but we could not find any related research. In this study, we had applied the ANP (Analytic Network Process) techniques to find the core processes of ITIL v3. We expect that IT services will be provided more efficiently because we can be concentrate on the core processes of ITIL v3, which are the results of this study.

• Journal of the Korea Society of Computer and Information
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• v.22 no.2
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• pp.51-57
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• 2017

The first thing to be prioritized is to set the scope of the management system when establishing an information security management system for systematic and effective information security management. It is important to set the scope for an organization's information security goals due to the scope affects the organization's overall information security activities. If the scope is set incorrectly, it might become impossible to protect important services and therefore, the scope of the management system should be determined in consideration of the core business services of the organization. We propose a core service selection model based on the organization's mission-critical service and high risk service in order to determine the effective information security management system scope in this paper. Core service selection criteria include the type of service, contribution to sales, socio-economic impact, and linkage with other services.

• The Korean Journal of Emergency Medical Services
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• v.14 no.2
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• pp.25-40
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• 2010

Purpose : The purpose of this study was to develop and apply a Core Skill-TLP(Core Skill-Tutorial, Laboratory, Practicum) package in Patient Management and to effect of core skill-TLP education. Methods : This study was used to developed Patient Management' Core Skill-TLP package throughout 14 steps of Core Skill-TLP package development model. Then, Core Skill-TLP Learning methodology was implemented in first year student in the undergraduate emergency medical technology, and survey was done. Results : 1. Core Skill-TLP package model was presented based on conceptual model of PBL(S-PBL). 2, The student in OSCE did significantly better in clinical patient management core skills performance. 3. As to the satisfaction of Core Skill-TLP package management, student, tutor and self-satisfaction score was 3.21, 3.42, 3.38 respectively. Conclusion : This study was suggested that Core Skill-TLP education would be necessary with well-structured package and achieved advantage of simulation and PBL.

• Journal of Families and Better Life
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• v.24 no.6 s.84
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• pp.17-31
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• 2006

The purpose of this study was to develop the model of consumer satisfaction with educational services in higher education on the basis of expectation-disconfirmatiom theory. The major findings were as follows : 1. The level of consumer satisfaction with educational services in higher education was low. Among the four dimensions of the educational services in higher education, the level of consumer satisfaction was the highest with 'education' and lowest with cost. 2. In the model of national university, the perceived performance of the core service, the disconfirmation of the core service, the perceived performance of the additional service, the disconfirmation of the additional service had a casual effect. The perceived performance of the additional service had the greatest casual effect among them. 3. In the model of private university, the perceived performance of the core service, the disconfirmation of the core service, the perceived performance of the additional service, the disconfirmation of the additional service had a casual effect. The perceived performance of the core service had the greatest casual effect among them.

• International Commerce and Information Review
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• v.10 no.2
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• pp.211-232
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• 2008

This research intends to explore two questions: 1) how the service qualities of trade exhibitions affect the participant's satisfaction, and 2) how participation motivation moderates the relationship's between the service quality and satisfaction. For this purpose, the service qualities were measured with respect to three components: 1) core services, 2) physical environments, and 3) personal services of trade exhibitions. The results showed that the core services had largest impact on the participant's satisfaction among three components. The influence of the personal services was next strong, and the impact of the physical environment was weakest. Participation motivation was shown to moderate the effects of core services and personal services on satisfaction, but its moderating impact on the relationship between physical environments and satisfaction was not observed.

• Proceedings of the KSRS Conference
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• 2003.11a
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• pp.866-868
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• 2003

In this paper, we developed those Directory Services based on the Web-Service, because Web-Service environments provide a suitable method to gather requested information in an appropriate way. The proposed architecture cooperate with other OpenLS(Open Location Service) Core Services ( Location Utility Service and Router Determin ation service) and is an interoperability one - it ident ifies those global elements of the global Web-Services network that are required in order to ensure interoperability between Web-Services. In this paper, a new architecture of Directory Service with OpenLS Core Services is proposed and tested in OpenLS Core Services environments.

• 한국공간정보시스템학회:학술대회논문집
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• 2005.05a
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• pp.79-84
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• 2005

LBS 플랫폼은 이동통신망과 LBS 사이에서 필요한 기반 기술을 제공하기 위한 플랫폼으로서, 망과의 접속 및 위치 정보 서비스, 사용자 정보 서비스, 망 관리 등의 기술을 제공하는 LBS 포털 서버 기술, 다양한 LBS 응용 서비스를 지원하는 응용 서버 기술, 실시간 대용량 위치정보를 처리하는 위치데이터 서버 기술로 구분된다. 본 연구는 다양한 LBS 응용 어플리케이션을 개발하기 위한 응용서버기술로써 OpenLS Core Service 사양의 'Presentation Service', 'Location Utility Service', 'Directory Service'를 W3C 웹 서비스 표준을 준수하도록 구현하였다.

• Proceedings of the IEEK Conference
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• 2008.06a
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• pp.77-78
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• 2008

With advent of 3G mobile communication services, video telephony becomes one of the major services. However, due to a narrow channel bandwidth, the current video telephony services have not yet reached a satisfied level. In this paper, we propose an ROI (Region-Of-Interest) based improvement of visual quality for video telephony services with the H.264|MPEG-4 Part 10 (AVC: Advanced Video Coding) codec. To this end, we propose a face detection and tracking method to define ROI for the AVC codec based video telephony. Experiment results show that our proposed ROI based method allowed for improved visual quality in both objective and subjective perspectives.