• Title/Summary/Keyword: Cooperative Quality Management

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Analysis of Relationship between Supply Chain Management and Food Production Strategies for Food Supplies in Hotel Restaurants (호텔 레스토랑의 식자재 조달 관련 공급 체인 관리와 푸드 생산 전략 간의 관계 분석)

  • Kang, Seok-Woo;Park, Ji-Yang
    • Culinary science and hospitality research
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    • v.13 no.4
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    • pp.107-118
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    • 2007
  • This research aimed to understand the relationship between comparative superiority elements of the supply chain activities for food supplies in the hotel industry. The samples are obtained from exclusive hotels located in the Seoul area. A statistic package program called SPSS was employed to conduct reliability analysis, factor analysis, t-test, correlation analysis, and multiple regression analysis. Results of a multiple regression analysis between supply chain management and food production strategies were as follows; company's characters and cooperative relations with suppliers had a significant impact on cost while quality was significantly affected by company's characters, information system, cooperative relations with suppliers, and supply chain activities. It was revealed that all factors had a significant impact on flexibility and delivery date.

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Investigating Factors that Affect Job Satisfaction and Performance in the Public Sector

  • KIM, Young Soo;CHO, Yooncheong
    • The Journal of Industrial Distribution & Business
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    • v.11 no.10
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    • pp.27-38
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    • 2020
  • Purpose: The public sectors including government and public organizations have put an efforts to improve the quality of people's lives by providing enhanced services. The purpose of this paper is to investigate the factors that affect job attitude, job satisfaction, and job performance in the public sector, that are rarely examined by previous studies. Research Design, data, and methodology: The following research questions have been proposed: i) how do payroll system, personnel management system, cooperative working environment, and self-efficacy affect job attitude?; and ii) how does job attitude affect job satisfaction and performance? This paper used a survey through an online platform and collected data randomly from five classified public institutions. This study applied regression analysis and ANOVA. Results: This study found that cooperative working environment and self-efficacy had significant impacts on job attitude, while payroll system and personnel management system did not affect job attitude. Overall job attitude affected both job satisfaction and performance. Conclusions: The results provide policy implications to the public sector which factors should be considered to improve job attitude, job satisfaction, and job performance. The results also provide managerial implications how such efforts ultimately improve service quality to the citizens.

A Study on the Effect of Educational Service Quality and Communication on Customer Loyalty through Customer Satisfaction and Customer Trust (교육서비스품질과 의사소통이 고객만족 및 고객신뢰를 매개로 고객충성도에 미치는 영향에 관한 연구)

  • KIM, Eun Joung;HA Jeong Ok;PARK, Jong Woo
    • Journal of Korean Society for Quality Management
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    • v.52 no.1
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    • pp.57-75
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    • 2024
  • Purpose: The purpose of this study is to recognize the importance of a cooperative relationship in which parents of early childhood education institutions share responsibility and authority, and to suggest ways to establish efficient management strategies. Methods: The survey was conducted through online responses using Google surveys and SNS. The collected data was collected using SPSS 22.0 and Smart PLS 4.0 statistical programs. Results: Among the 13 hypotheses, only expertise in educational service quality was confirmed to have no effect on customer trust. The verification results of 11 mediation effects confirmed that customer satisfaction does not mediate the relationship between non-verbal communication and customer loyalty, and that customer trust does not mediate the relationship between expertise and verbal communication on customer loyalty. Conclusion: We presented basic data for establishing a marketing strategy that can improve the quality of services of infant and toddler education institutions and increase management performance.

Optimization Model for Location Management in WCDMA Networks (WCDMA 네트워크에서의 일치관리 최적화 모형)

  • Chung, Yong-Joo
    • Korean Management Science Review
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    • v.26 no.3
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    • pp.23-35
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    • 2009
  • This study deals with the location management in WCDMA (Wideband Code Division Multiple Access) networks. The new location management method is the one of the many techniques used to provide the packet switched (PS) services effectively in WCDMA networks. WCDMA introduces RA (routing area) for the PS services in addition to LA (location area) for the circuit switched (CS) services. WCDMA system also adopts the cooperative paging and the combined area update which are to decrease signaling traffic using the PS network resources for the CS services. Considering the characteristics of the WCDMA networks, this study formulate into the mathematical programming problem for the location management. Rather than the existing researches which consider the single MSC/SGSN networks, we deal with the multi MSC/SGSN networks, where both MSC area and SGSN area should be determined as well. Fairness between traffic loads of MSC/SGSN and the system cost incurred to MSC/SGSN are also incorporated into our model, which make the model more realistic. We propose greedy algorithms for the problems, which consists of the merger of two neighboring areas and the movement of an area. Extensive experiment has been done based on the realistic problem examples. Followed by the analysis of parameter effect on the final solutions and the quality of final solutions obtained by our greedy algorithms. Our proposed model and analysis result can be used to determine WCDMA system areas and to predict the system performance measures by the determination.

Optimal Operation for Green Supply Chain in Consideration of Collection Incentive and Quality for Recycling of Used Products

  • Watanabe, Takeshi;Kusuawa, Etsuko;Arizono, Ikuo
    • Industrial Engineering and Management Systems
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    • v.12 no.4
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    • pp.317-329
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    • 2013
  • In recent years, for the purpose of solving the problem regarding environment protection and resource saving, certain measures and policies have been promoted to establish a green supply chains (GSC) with material flows from collection of used products to reuse of recycled parts in production of products. In this study, we propose an optimal operation of the GSC while considering the collection incentive of the used products and quality for recycling of used products. Two types of decision-making approaches are used for product quantity, collection incentive of used products and lower limit of quality level of reusable parts in the used products for recycling in the GSC. One is the decision-making under an independent policy in decentralized supply chains where a retailer and a manufacturer make decisions so as to maximize profits individually. The other is the decision-making under a cooperative policy in centralized supply chains where a retailer and a manufacturer make decisions cooperatively so as to maximize the whole system's profit. Additionally, we also discuss supply chain coordination as a manufacturer-retailer partnership based on profit sharing. Furthermore, we show the effect of the quality of the reusable parts on the optimal decisions. The collection incentive of the used products was found to bring more profitability to the GSC activity.

A LETS (Local Exchange and Trading System) Policy Proposal for Revitalizing the Healthy Family Support Center's Family-Cooperative Activities (Pumasi) Project (건강가정지원센터의 가족품앗이사업 활성화를 위한 정책적 제안 - 지역화폐 도입을 중심으로-)

  • Cha, Sung-Lan
    • Journal of Family Resource Management and Policy Review
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    • v.16 no.3
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    • pp.67-82
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    • 2012
  • The first local exchange trading system(LETS), established in Comox Valley in Canada, aimed at facilitating the regional economy. However, in Korea, LETS was adopted to encourage mutual aid and promote community spirit among residents. This study examines the feasibility of LETS as a revitalization initiative for Pumasi and suggests a number of policies that can be implemented to support the project. The findings are as follows: First, the LETS credit system was found to complement social capital initiatives among Pumasi participants in the early stages of the Pumasi project. Second, combining LETS and Pumasi initiatives was found to consolidate community spirit and encourage a cooperative way of life among participants due to the fact that LETS enlarges the scope of local residents' participation and diversifies the services being exchanged. A number of policy suggestions are made for combining LETS with Pumasi. First, the project must define a vision of its long-term purpose and outcomes. Second, local residents should be employed as assistants to facilitate the project. Third, Pumasi participants should ensure that childcare exchange services are of the highest quality by providing an educational program on parenting. Fourth, the project manager's employment conditions and working environments must be guaranteed.

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Relay Cooperative Transmission Scheme for Distributed MAC Protocol-Based Logistic Applications (분산적인 매체접근제어(MAC) 프로토콜 기반 물류 시스템을 위한 릴레이 협력통신 방안)

  • Joo, Yang-Ick;Hur, Kyeong
    • Journal of Korea Multimedia Society
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    • v.14 no.3
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    • pp.423-432
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    • 2011
  • In a warehouse, because there exist frequent changes of stock status and the quality of some contents are influenced by the environment such as temperature, fast and accurate management of the warehouse's environment is very important for Warehouse Management Systems (WMS). However, due to the absence of a unified standard for the communication protocol between RFID nodes, the connection between RFID nodes can be broken in case of movement of a RFID reader to a region with a different protocol. Moreover, centralized MAC schemes for RFID communications in previous studies have severe problems. For an example, if a cluster header disappears from the cluster due to the cluster header's movement or bad channel conditions, the RFID member nodes of the cluster waste lots of time and energy to re-elect a new cluster header. Therefore, in this paper, we propose a WiMedia Distributed MAC (D-MAC) scheme for RFID communications and its cooperative relay transmission scheme for WMS applications Simulation results show performance improvement at the RFID node by using the proposed cooperative relay transmission scheme.

Environmental Conditions and Resource Management in Smallholder Dairy Farms in Thailand. I. Production Systems and Management of Resources

  • Skunmun, P.;Boonsom, J.;Kaewsuwan, S.;Chantalakhana, C.
    • Asian-Australasian Journal of Animal Sciences
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    • v.12 no.2
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    • pp.215-219
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    • 1999
  • This study aims to make detail examination of smallholder dairy farming systems in the Nongpho Dairy Cooperative. Forty-three dairy farms were selected from three geographical areas i.e. irrigated area, municipality area, and factory area. Within each area some number of sample farms were selected from each of the three levels of farm and animal crowdedness (very crowded, crowded, and not crowded farms). Detail data were collected during 1996 to 1997, they were socio-economic conditions of the sample farms and farmers, dairy production systems and management of resources (animals, bam, feeds, stocking rates, herd structure, animal body conditions, milk yield and milk quality, manure and farm wastes management, and other related items). Detail information useful for the improvement of farm production efficiency were discussed. It was very clear that much improvement of smallholder dairy production can be achieved if the recommendations given by this study were implemented.

Environmental Conditions and Resource Management in Smallholder Dairy Farms in Thailand. II. Effects of Dairy Wastes on Water and Soil

  • Chantalakhana, C.;Korpraditsakul, R.;Skunmun, P.;Poondusit, T.
    • Asian-Australasian Journal of Animal Sciences
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    • v.12 no.2
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    • pp.220-225
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    • 1999
  • The environmental conditions in smallholder dairy farms especially the effects of dairy wastes on waters and soil were the main objectives of this investigation. Forty-three dairy farms from an older dairy cooperative (Nongpho Dairy Cooperative, NP) were compared with four dairy fauns from relatively new dairy cooperative (Kamphaengsaen Dairy Cooperative, KS) for the quality parameters of water and soil samples during a 12-month period. Forty-three farms at NP were from three geographical areas and three levels farm crowdedness. The results from this study clearly showed that the waste waters from older dairy barns contained much higher levels of organic and inorganic substances which could create environmental pollution if not properly managed. The differences in waste water qualities due to areas and seasons were not significant, while waste water samples from crowded farms tended to contain higher averages of waste water parameters such as COD and BOD. Highly significant correlations between pairs of waste water parameters indicated that certain parameters can be used without the need for chemical analysis of some other parameters. The qualities of well water on dairy farms as well as water samples from public waterways nearby indicated some contamination of dairy wastes such as manure. Storage and sun-drying of dairy manure on bare soil surface could result in the contamination of underground water and nearby water sources. Some recommendations from this study if implemented can prevent environmental pollution in smallholder dairy farms.

Effectiveness Validation of Peer Class Consulting Program Based on Class Composition Analysis at K-Institute of Technology (수업 구성 분석에 기반한 K-공과대학교의 동료수업컨설팅 프로그램 효과성 검증)

  • Yoon, Sung Ho;Kim, Joo Eun
    • Journal of Engineering Education Research
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    • v.26 no.3
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    • pp.3-11
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    • 2023
  • This study introduces the peer class consulting program at K-Institute of Technology aimed at improving class quality through the diagnosis of professors' teaching methods, analysis of the pros and cons, and assessment of their class management ability. To carry out the program, 641 students taking classes with the professors were surveyed on their satisfaction and learning motivation levels. The class composition was analyzed by monitoring the professor's class. The effect of the consulting was verified by comparing students' class satisfaction scores before and after consulting. Additionally, 29 professors subject to the consulting were surveyed on their satisfaction with the program. According to the results, professors subject to the consulting recognized that the teaching methods and class management strategies presented through the consulting effectively improved student satisfaction and motivation and provided an opportunity to gain confidence through the class. Furthermore, professors subject to the consulting were able to acquire knowledge, skills, and attitudes related to class management, and they perceived the program positively, stating that it allowed them to quickly adapt to the university education environment through cooperative communication with senior professors serving as consultants.