• Title/Summary/Keyword: Convention Business

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Online Platform Experience: Enhancing Customer Engagement and Loyalty in the Hospitality Industry (온라인 플랫폼 경험: 호스피탈리티 고객 인게이지먼트 및 로열티 향상 방안)

  • Kim, Joon-hyeong Joseph
    • Asia-Pacific Journal of Business
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    • v.8 no.2
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    • pp.75-94
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    • 2017
  • This study aims to develop a conceptual framework linking antecedents and consequences of online platform experience in the context of hospitality businesses. In doing so, an introduction to online platform experience in the hospitality industry was made, and environmental stimuli, that is, enablers of online platform experience were identified: information, entertainment and relation. Additionally, the theoretical review attempted to explain how customers are likely to be engaged in, and to be loyal to, the hospitality organizations' provisions in the context of online platforms. When presenting the theoretical model, a Stimulus-Organism-Response paradigm was employed to propose the hypotheses predicting positive online platform experience, which seems to derive from internally provoked cognition and affection within individuals, leading to behavioral consequences. This model is expected to be applicable to the online context, where hospitality businesses tend to adopt the concept of gamification and to implement associated loyalty programs. Finally, theoretical and practical implications, along with potential avenues of future research, were discussed.

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A study on the safety assessment of Hydrogen refueling system (수소 충전 시스템의 안전성 평가에 관한 연구)

  • Kim, Tae Hun;Oh, Young Dal;Lee, Man Soo
    • Journal of the Korea Safety Management & Science
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    • v.16 no.4
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    • pp.167-173
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    • 2014
  • Hydrogen energy is expanding in range for civil use together with development of pollution-free power sources recently, and it is judged that the use of hydrogen will increase more as a part of carbon dioxide reduction measures according to the Climatic Change Convention. Especially, it is thought that the securement of safety of the used dispenser will be the biggest obstacle in the use of high-pressure hydrogen because the hydrogen station is operated in a high pressure. This study found risks in the process and problems on operation by making use of HAZOP(6 kinds), a qualitative safety evaluation technique, and FMEA(5 kinds), a fault mode effect analysis, for the hydrogen charging system at a hydrogen gas station, derived 6 risk factors from HAZOP and 5 risk factors from FMEA, and prepared measures for it.

The relationship between emotional labor and service quality, and the moderating effect of social support in service industry (서비스업 종사자의 감정노동과 서비스품질의 관계 및 사회적지원의 조절효과)

  • Im, Se Soon;Ahn, Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.17 no.4
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    • pp.67-75
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    • 2015
  • This paper reviewed the relationship between emotional labor and service quality, and the moderating effect of superior and coworker support. Based on the responses from 520 hotel employees, the results of multiple regression analysis appeared as follow; 1) deep acting affected positively on all service quality factors(responsiveness, empathy, reliability). 2) surface acting didn't affect significantly on all service quality factors(responsiveness, empathy, reliability). 3) coworker support affected positively on the relationship between deep acting and responsiveness. 4) superior support affected positively on the relationship between deep acting and responsiveness, and on the relationship between surface acting and responsiveness.

A Study for the KTX Reliability by MKBSF calculation (KTX차량 MKBSF산출을 통한 신뢰성 연구)

  • Yu Yang-Ha;Lee Hee-Sung;Seo Seung-Il
    • Proceedings of the KSR Conference
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    • 2004.10a
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    • pp.328-333
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    • 2004
  • With the introduction of KTX, in my view it is necessary to secure the reliability of high-speed trains, make them stabilized at the earliest moment possible, and completely digest them as our own system for the purpose of being second to none in the area of railroad business. I am going to study in this thesis through analysis of train failures by help of MKBSF calculation, breaking from the convention in maintaining the high-speed trains, in order to establish and apply the computerized system called as RCM (Reliability Centered Maintenance), foster manpower in charge of the reliability maintenance, and realize the scientific and efficient maintenance covering the whole field of maintenance. Depending on how efficiently and scientifically we can perform the maintenance activities, we will be able to not only reduce the maintenance cost but also ensure the railroad security, and as a natural consequence improve the railroad image much better.

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A Heuristic Approach to the Shift-scheduling Considering the Balance of Work-load in Nuclear Power Plants (호텔 요리사의 인간공학적 작업 위험성 평가)

  • Kim, Dae-Ho;Yun, Young-Su;Lee, Yong-Hee
    • Journal of the Ergonomics Society of Korea
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    • v.25 no.4
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    • pp.1-7
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    • 2006
  • The purpose of this study is to develop an efficient algorithm for the management of the shift schedule in nuclear power plants in consideration with the ergonomic criteria and the regulatory codes. The ergonomic criteria considered are the work hours, overtime-work frequency and working time, start and finishing time of works, allocation of rest times and duty-offs, rotating of shifts, etc. to comply with the regulations such as the Labor Standard Act, the ILO Convention No. 171, 178, "the detailed content of a periodic safety review," enforcement regulations 19-2 of the Atomic Energy Act. The developed algorithm for the shift schedule program adopts a heuristic method to minimize the difference the workload for shift workers in nuclear power plants.

Study on Clean Development Mechanism Baseline Design (청정개발체제(CDM) 기준선 설계에 관한 연구)

  • Jin, Dong-Geun;Ree, Sang-Bok
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.04a
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    • pp.129-134
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    • 2006
  • Environmental pollution was begun to rise suffering increase in population with fast economic growth after industrial revolution teeth. Be, air pollution out of them, pollution most seriously happen, and began to cope in greenhouse gas danger from this time. Presents greenhouse gas problem is becoming universal interest ago, and our country is becoming problem. Wish to reduce greenhouse gas in world climatic change convention through Gyoto mekanijeum to reduce greenhouse gas. Wish to present standard for consideration in among CDM business, base line formation out of them.

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Analysis on the effects of the UNFCCC(United Nations Framework Convention on Climate Change) on the Primary Exports Industry of Korea (국제환경협약이 우리나라 수출산업에 미치는 영향분석 : 기후환경협약을 중심으로)

  • Yong-Seok Cho;Yoon-Say Jeong
    • Korea Trade Review
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    • v.47 no.4
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    • pp.15-33
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    • 2022
  • This study is to investigate multilateral environmental agreements,mainly UNFCCC on the primary export industry of Korea and to make a policy recommendation. Mostly literature reviews are focused on the traditional multilateral environmental agreements and the for the most part analysis are conducted prior to the Paris agreement. The result of survey indicates that many companies have not yet felt burden on their business due to UNFCCC(decarbonization) and have monitored the related policies. But the companies ask the government for strong incentives. The paper implies that enforcing strong government incentives, upgrading usage of the nuclear power, improving the related government legislation, setting up the special task force team with government and private sectors are needed.

A Test of the Psychological Distance Effect for Online Travel Reviews Based on Construal-Level Theory

  • Seunghun Shin;Namho Chung;Doyong Kang;Chulmo Koo
    • Asia pacific journal of information systems
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    • v.27 no.4
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    • pp.216-232
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    • 2017
  • This study's objective is to use the construal-level theory (CLT) to explore the effect of the utility of online travel reviews on tourists' perception. To accomplish this goal, online travel reviews are divided into two different categories based on concreteness, and the usefulness of each review is compared with the temporal dimension of psychological distance. The results show that close future tourists are more influenced by concrete reviews than abstract reviews; however, the far future tourists are more influenced by abstract reviews than concrete reviews. Based on these results, theoretical and practical implications are discussed, and suggestions are made for future research.

Developing Ubiquitous Computing Service Model for the Waste Management at the Convention Center (유비쿼터스 컴퓨팅 서비스 모델 분석: 전시장 폐기물 관리 서비스 사례)

  • Ryoo, Sung-Yul;Kim, Kyung-Kyu;Chang, Hang-Bae;Lee, Chang-Hee
    • The Journal of the Korea Contents Association
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    • v.9 no.1
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    • pp.312-322
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    • 2009
  • Linking between a virtual space and a physical space, ubiquitous computing is expected to create new business value. So far, however, there is no broadly accepted methodology to develop the services based on ubiquitous computing technology. Hence, this study aims to seek a systematic methodology for developing new services based on the concept of business model and to apply this in the areas of waste management practices. In addition, based on the evaluation of u-business services in waste management domain, killer services were selected, and then linked with the latest ubiquitous computing technologies. The results of this study are to be applicable to an environment friendly ubiquitous service model of u-City.

Implications for the CISG's Applicability concerning U.S. Court's Cases (미국법원의 판례를 통한 CISG 적용상의 함의)

  • Han, Na-hee;Ha, Choong-lyong
    • International Commerce and Information Review
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    • v.18 no.4
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    • pp.195-217
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    • 2016
  • The Convention on Contracts for the International Sale of Goods(CISG) endeavors to increase international trade through the creation of a uniform law of international sales. The CISG applies to contracts of sale of goods between parties whose places of business are in different States. If a party has more than one place of business, the place of business if that which has the closest relationship to the contract and its performance. Despite the importance of a definition for 'place of business,' the CISG does not provide one. Lack of a definition of 'place of business' may cause problems for parties trying to determine whether the CISG applies to their contract. Also Contracting parties can opt out of the CISG. But the CISG does not state whether the parties must expressly exclude the CISG's application to a transaction or whether they might do so by implication. we need to consider how effectively opt out of the CISG. Under U.S. law, the CISG is considered to be a self-executing treaty. So the CISG's provisions apply directly as substantive sales law to contracts for the international sale of goods. Despite the CISG's political and economic significance to U.S., U.S. Courts have overlooked the terms of the CISG. This article considered how to the CISG was recognized, interpreted and applied by the U.S. Courts in related cases.

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