• Title/Summary/Keyword: Contact intensity

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A Study on Improving the Relationship Marketing Activities of Tourist Hotels (관광호텔의 대 고객 관계 마케팅 활동 개선방안에 관한 연구)

  • 송용덕
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.10
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    • pp.159-186
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    • 1999
  • This study attempted to present the ways of improving relationship marketing activities of tourist hotels. The field survey was carried out at six deluxe hotels in Seoul to find out their relationship marketing activities and analyze the problems of the activities. The problems were analyzed as follow; 1) lack of adequate understanding of the importance of relationship marketing, 2) poor contents of customer file information, 3) insufficient service encounter management, 4) negative inducement of guests' complaints, 5) insufficient survey of guests' satisfaction, 6) insufficient relationship maintenance programs and regaining program of lost guests. This study relationship marketing activities should be improved with customer information file establishment, service encounter mangement, and communication enforcement as follow; 1. Customer Information File Establishment As relationship marketing Is marketing for individual, it needs customer file information. The guest information files should be made in detail in all the market segments. Hotels have to make use of the information strategically for establishing relationship with their guests. 2. Service Encounter Mnagement Because the guest-oriented mind and professionalism of hotel staff are prerequisite for relationship continuity, hotel should make efforts to make its staff keep the mind and cultivate expert service technique of the staff. 3. Communication Enforcement Communication enforcement consists of communication activities and communication programs which are focused on contact intensity and two-way communication.

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Effect of Oxy-Fluorinated Carbon Fiber Surfaces on Mechanical Interfacial Properties of Carbon Fibers-reinforced Composites (산소-불소처리된가 탄소섬유 강화 복합재료의 기계적 계면특성에 미치는 영향)

  • Oh Jin-Seok;Lee Jae Rock;Park Soo-Jin
    • Proceedings of the Korean Society For Composite Materials Conference
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    • 2004.10a
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    • pp.100-103
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    • 2004
  • In this work, the effects of oxy-fluorination on surface characteristics of carbon fibers were investigated in mechanical interfacial properties of carbon fibers-reinforced composites. The surface properties of the carbon fibers were determined by X-ray photoelectron spectroscopy (XPS), FT-IR. and contact angle measurements. And their mechanical interfacial properties of the composites were studied in interlaminar shear strength (ILSS) and critical stress intensity factor $(K_{IC})$. As experimental results, the $F_{1S}/C_{1S}$ ratio of carbon fiber surfaces was increased by oxy-fluorination, due to the development of the oxygen containing functional groups. The mechanical interfacial properties of the composites, including ILSS and $K_{IC}$, had been improved in the oxy-fluorination on fibers. These results could be explained that the oxy-fluorination was resulted in the increase of the adhesion between fibers and matrix in a composite system.

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Measurement of three-dimensional interfacial wave structures in nearly- horizontal countercurrent statified two-phase flow (근사수평 반류성층 2상유동에서의 3차원 계면파의 구조측정)

  • 이상천
    • Transactions of the Korean Society of Mechanical Engineers
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    • v.12 no.3
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    • pp.599-606
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    • 1988
  • Structures of interfacial waves in nearly-horizontal countercurrent stratified air-water flow have been measured by means of a needle contact method. Based upon a statistical analysis for the liquid film distribution, statistical properties of the waves such as mean film thickness, mean wave amplitude and rms value of the wave fluctuation have been calculated. The results show that the film distribution can be described by a Gaussian probability density function for the three-dimensional wave regime. It is also indicated that the mean film thick ness and the rms value of the wave fluctuation increase as gas and liquid flow rates are increased in countercurrent two-phase flow. The dimensionless intensity of the wave fluctuation may be regarded as a function of the Froude number and the dimensionless mean film thickness.

The role of magnetic flux variations in the evolution of EUV bright points

  • Kwon, Ryun-Young;Chae, Jong-Chul
    • The Bulletin of The Korean Astronomical Society
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    • v.35 no.1
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    • pp.29.1-29.1
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    • 2010
  • We report three types of evolutions of EUV bright points (EBPs) which are characterized by their height variations. We analyzed three EBPs during their lifetimes observed by STEREO/SECCHI/EUVI and we obtained heights, sizes, and intensities. Moreover, we investigated their underlying magnetic bipoles observed by SOHO/MDI and we measured distances and fluxes of the two opposite fragments. We found three distinct changes in the heights of the EBPs: upward, downward, and flat. In the upward case, the EBP showed a small and dark structure first, and then changed to a large and bright loop. In the downward case, the EBP first appeared as a large and dark loop structure, and then evolved to a compact and bright loop system. Finally, in the flat case, the height and the size of the EBP didn't change significantly. We found that those EBPs were associated with three distinct contact types of their underlying magnetic fragments, emerging, cancelling, and shearing, respectively. In all cases, both flux emergences and flux cancellations were observed during the lifetimes of the BPs. The flux emergence was dominant in the initial phase and the flux cancellation was significant when the intensity reached its maximum. In addition, we found a remarkable correlation between the heights of the EBPs and the distance of the opposite magnetic fragments.

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A Study on the Holographic Optical Element for Multiple Image Processing (다중 영상처리용 홀로그래피 광학소자에 관한 연구)

  • Kim, Nam
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.17 no.12
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    • pp.1353-1361
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    • 1992
  • Holographic optical element(HOE) is fabricated with the properties of lightweight, thin thickness and interconnectivity for free space. Particularly, HOE for optical interconnection and multiple image processing should have a high efficiency and equal spot intensity, Nonlinear equations for 2-dimensional binary phase grating(BPG) structure is solved by computer simulation based on modified Newton method. Computer-generated pattern drawn by plotter is scaled down and translated into the microfilm. After contact printing between the microfilm and silver halide hologram film, phase diffraction grating produces the $5{\times}5$ multiple spots. Experimental results are shown that bleached phase grating has a high efficiency and equal focused beams except central zero order.

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Detection and Diagnosis of Power Distribution Supply Facilities Using Thermal Images (열화상 이미지를 이용한 배전 설비 검출 및 진단)

  • Kim, Joo-Sik;Choi, Kyu-Nam;Lee, Hyung-Geun;Kang, Sung-Woo
    • Journal of the Korea Safety Management & Science
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    • v.22 no.1
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    • pp.1-8
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    • 2020
  • Maintenance of power distribution facilities is a significant subject in the power supplies. Fault caused by deterioration in power distribution facilities may damage the entire power distribution system. However, current methods of diagnosing power distribution facilities have been manually diagnosed by the human inspector, resulting in continuous pole accidents. In order to improve the existing diagnostic methods, a thermal image analysis model is proposed in this work. Using a thermal image technique in diagnosis field is emerging in the various engineering field due to its non-contact, safe, and highly reliable energy detection technology. Deep learning object detection algorithms are trained with thermal images of a power distribution facility in order to automatically analyze its irregular energy status, hereby efficiently preventing fault of the system. The detected object is diagnosed through a thermal intensity area analysis. The proposed model in this work resulted 82% of accuracy of detecting an actual distribution system by analyzing more than 16,000 images of its thermal images.

Geological Structures of the Imgye Area, Kangweondo, Korea (강원도(江原道) 임계지역(臨溪地域)의 지질구조(地質構造))

  • Kim, Jeong Hwan;Kee, Weon Seo
    • Economic and Environmental Geology
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    • v.24 no.1
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    • pp.43-55
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    • 1991
  • The Imgye area, in the NE Taebaegsan Region, consists of Precambrian granites and schist complex at the base and Paleozoic sedimentary rocks and amphibolite at cover. The granites in the area were previously thought to be Paleozoic in age, but recent geochronological data yields isotopic age ranging from $1837{\pm}82Ma$ to $2108{\pm}82Ma$ by Rb-Sr whole rock method. Therefore, basement-cover relations in the area should be reexamined. During the study, mylonite zone recognized along the contact boundary between Precambrian granites and Cambrian Jangsan Quartzite Formation. Mylonite zone has 150 - 250 m in width. Mylonitic rocks can divide into two groups; quartz mylonite derived from Jangsan Formation and mylonitic granites from Precambrian granites. Intensity of mylonitic foliation decreased toward the north. Amphibolite occurs as an intrusive sills within mylonite zone. Mineral fabrics and small scale shear zones are commonly seen in amphibolite. It indicates that intrusive age of amphibolite is synchronous to the formation of mylonite zone. Mylonite zone was reactivated as ductile thrust faults and forms the hinterland dipping imbricate zone during the Cretaceous Bulkuksa Orogeny. The near parallelism of mineral stretching lineation and long axis of strain ellipes indicates that the area is affected by a homogeneous pure shear flattening together with the variable components of simple shear.

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Interfacial shear stresses and friction factors in nearly-horizontal countercurrent stratified two-phase flow (근사수평 반류성층 2상유동에서의 계면전단응력 및 마찰계수)

  • 이상천;이원석
    • Transactions of the Korean Society of Mechanical Engineers
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    • v.12 no.1
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    • pp.116-122
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    • 1988
  • Interfacial shear stresses have been determined for countercurrent stratified flow of air and water in a nearly-horizontal rectangular channel, based upon measurements of pressure drop, gas velocity profiles and mean film thickness. A dimensionless correlation for the interfacial friction factor has been developed as a function of the gas and liquid Reynolds numbers. Equivalent surface roughnesses for the interfacial friction factor have been calculated using the Nikuradse correlation and have been compared with the intensity of the wave height fluctuation on the interface. The results show that the interfacial shear stress is mainly affected by turbulent mixing near the interface due to the wave motion rather than by the roughened surface.

A Study on Evaluation of Daylighting in Office Space Applied BIPV Systems in Accordance with Power Performance (사무공간 적용 BIPV시스템의 자연채광 및 성능평가에 관한 연구)

  • Seo, Young-Seok;Oh, Min-Suk;Kim, Hway-Suh
    • 한국태양에너지학회:학술대회논문집
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    • 2009.11a
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    • pp.148-154
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    • 2009
  • By the skyscraper building, increase of skin area and expansion of curtain wall system will be the important factors of acceleration in extending supply of BIPV system. In the future interior environmental evaluation is not a necessary to the residents but an essential term which will bring enormous influence. In the interior environmental evaluation, natural light will let the residents with direct contact with outside circumstances and make them feel opened. also only the daylight has radiant energy and color rendering that will have a great influence to residents' mental, operation efficiency and advancing productivity. This research compares and analyzes BIPC system in office spaces with two general sunlight's module. In addition to natural light's efficiency for BIPC system's comfort and confirmed economical efficiency will be applied to basic research data. Hence forth, ensuring indoor intensity of illumination and controlling light system to reducing energy research data will be demanded to increase the amount of supplying BIPC system. Also continuance research in the possibility of applying BIPC system in various buildings, room temperature affected by location of windows and its condensation, and economical evaluation will be required.

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Induction Mechanism of Planar Arrangement in Cholesteric Liquid Crystals (콜레스테릭 액정의 Planar 배열 유도 메카니즘)

  • Jung, Gap-Ha;Lee, Mong-Ryong;Seo, In-Seon;Song, Ki-Gook
    • Polymer(Korea)
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    • v.35 no.3
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    • pp.272-276
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    • 2011
  • The induction mechanisms of planar arrangements in cholesteric liquid crystals (CLC) which showed selective reflections of visible light were investigated by measuring the selective reflectivity and FTIR peak intensity of $C{\equiv}N$ stretching band. Although the planar arrangement of CLC was not as perfectly induced as the cases prepared with using alignment layers, it could be also induced by stretching polymer substrate or by applying shear forces. The planar arrangements were induced by forming CLC helical structures on top of liquid crystal molecules which were in contact with the substrate and oriented all in the same direction.