• 제목/요약/키워드: Consumers' Attachment

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반려동물 양육 소비자의 동물등록제 인식에 관한 연구 : 소형견 양육자의 애착유형을 중심으로 (Study on the Perception of Animal Registration System of the Companion Animal Owners : Focusing on the Pet Attachment Type of Small Dog Owners)

  • 최아라;구혜경
    • 한국콘텐츠학회논문지
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    • 제20권7호
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    • pp.392-403
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    • 2020
  • 본 연구는 반려견을 양육하는 소비자를 대상으로 동물등록제에 대한 인식을 구체적으로 확인하고, 반려견에 대한 애착양상에 따라 동물등록제에 대한 인식이나 선호가 달라지는지를 분석하였다. 온라인 설문조사를 통해 250부의 자료를 수집하였고, SPSS 24.0을 이용하여 분석을 실시하였다. 연구결과, 소비자가 반려견과의 관계에서 형성하는 애착의 형태는 동반자적 애착과 정서교감 애착으로 확인되었다. 반려견에 대한 애착양상에 따라 소비자는 단순동거형(25.6%), 친밀동반형(30.4%), 강한유대형(44.0%)의 3개 유형으로 분류되었다. 소비자 유형별로 동물등록제 인지여부 및 등록여부와의 관계에서 통계적으로 유의한 차이가 있었다. 그리고 소비자 유형에 따라 동물등록제에 대한 인식 및 선호도에 있어 통계적으로 유의한 차이가 나타났다. 본 연구는 실효성 있는 동물등록제 개선 방안에 대한 소비자의 인식 및 선호를 실증하여 소비자 지향적인 동물등록제 발전 방향을 제언한다는 점에서 의의를 가진다.

할인점의 사회적 책임 활동과 점포태도간의 관계 : 지역애착도의 조절효과 (The Relationship between CSR Activities and Attitude toward Discount Store: The Moderating Role of Community Attachment)

  • 문연희;김재욱;최지호
    • 한국유통학회지:유통연구
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    • 제14권1호
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    • pp.1-25
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    • 2009
  • 본 연구의 목적은 소비자 관점에서 할인점의 사회적 책임 활동과 점포태도간의 관계를 실증함과 동시에 그러한 관계의 경계 조건으로 지역애착도의 조절효과를 규명하는데 있다. 1,118명의 할인점 이용 고객을 대상으로 수집된 자료가 분석에 이용되었으며, 분석 결과 사회공헌활동, 소비자보호, 환경보호와 같은 사회적 책임 활동이 점포태도에 영향을 미치는 것으로 나타났다. 아울러 지역사회공헌활동과 소비자보호는 지역애착도가 높은 소비자의 경우에 점포태도에 미치는 영향력이 증가하는 조절효과를 보여 주었다. 이러한 결과에 대한 이론적 및 실무적 시사점과 향후 연구 방향이 제시되었다.

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Labeling and Customer Loyalty: Mediating Effects of Brand-related Constructs

  • Gulzira, Zheltauova;Han, Sang-Lin
    • Asia Marketing Journal
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    • 제20권4호
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    • pp.65-94
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    • 2019
  • The purpose of this study was to analyze the brand loyalty formation by positive labeling. Affecting such factors as involvement, self-image, community engagement, preference, and choice cutback, positive labeling can be seen as one of psychological factors that shapes consumer's behavior and their decision. This study was carried out because little research was done to examine the influence of positive labeling toward brand loyalty, and also to find out the benefits that consumers can get from being labeled in positive terms. Data were collected through survey questionnaire and 151 usable responses were used. Following a series of pretests and confirmatory factor analysis helped to purify measures and verify the psychometric properties of the scale. Structural equation modeling with AMOS was used for testing of research hypotheses. The result of data analysis demonstrated the positive relationship between labeling and brand loyalty, i.e. positive labeling indirectly leads to consumers' loyalty toward a brand. Findings revealed significant relationship between involvement and emotional attachment, as well as the relationship between community engagement and choice cutback. The results gave support for the hypothesis of moderating effect of buzz on the relationship between involvement and emotional attachment, even though the hypothesis of moderating effect of distinction was rejected. Taking Apple's rivalry strategy as initial point, this study highlights the role of labeling in creating social identity. The study attempts to show the positive consequences of labeling strategy for firms that seeks ways of good competition without engaging into conflicts.

패션명품에 대한 소비자의 브랜드 동일시가 브랜드 애착에 미치는 영향: 자기 감시와 사회적 자아존중감의 조절 효과를 중심으로 (The Effect of Consumer's Brand Identification about Luxury Fashion Brand on Brand Attachment: The Moderating Effect of Self-Monitoring and Social Self-Esteem)

  • 김수진;위은하
    • Human Ecology Research
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    • 제54권1호
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    • pp.97-106
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    • 2016
  • The purposes of this study were to examine the effect of consumers brand identification of a luxury fashion brand on brand attachment and to determine the moderating influences of self-monitoring and social self-esteem on this effect. For this study, a questionnaire was developed through a literature search. The developed survey was then conducted by means of on-line and off-line questionnaires. Data from 228 women with experience in buying luxury fashion brands was analyzed with descriptive statistics, Cronbach a, factor analysis, regression, two-way one-way analysis of variance (ANOVA) and t -test using SPSS for Windows 21.0. First, the brand identification of consumer was composed three factors; actual, ideal, social identification. The brand attachment was composed five factors; emotional, dependency, attraction, intellectual curiosity, and general interest. Second, it was shown that brand identification has a positive influence on brand attachment. Third, it was also shown that there is a moderating influence from self-monitoring on the effect of consumer's brand-identification of a luxury fashion brand on brand attachment. Interaction effect between consumer's brand-identification and self-monitoring was found out to be meaningful at brand affect. Fourth, there was an additional moderating effect from social self-esteem on this effect. Interaction effect between consumer's brand-identification and social self-esteem was found out to be meaningful at brand affect.

Linking Emotional Brand Attachment and Sales Promotion to Post-Purchase Cognitive Dissonance: The Mediating Role of Impulse Buying Behavior

  • AKBAR, Muhammad Imad Ud Din;AHMAD, Bilal;ASIF, Mirza Huzaifa;SIDDIQUI, Shahid Ali
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.367-379
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    • 2020
  • The primary objective of this research is to develop a better understanding of consumer's post-purchase psychological state by examining the influence of sales promotion and emotional brand attachment on post-purchase cognitive dissonance, taking into account the mediating role of impulse buying behavior. The current study addresses several gaps in literature. Firstly, it is hard to find the direct impact of sales promotion and emotional brand attachment on post-purchase cognitive dissonance. Secondly, to the best of our knowledge, few studies have investigated the mediating role of impulse buying behavior in consumer research. A sample of 256 respondents was collected from Pakistani retail consumers. The statistical findings of this study show that sales promotion has a significant positive effect on the impulse buying behavior and post-purchase cognitive dissonance. Furthermore, results indicate that emotional brand attachment has a negative influence on impulse buying behavior but has a significant positive impact on post-purchase cognitive dissonance. Meanwhile, impulse buying behavior is a potential mediator between sales promotion, emotional brand attachment, and post-purchase cognitive dissonance relationships. The moderating role of Gender describes that the positive relationship between sales promotion and post-purchase cognitive dissonance will be stronger for women as compared to men at a higher level of sales promotion.

밀레니얼세대의 자아존중감과 불안정 성인애착이 보상소비행동에 미치는 영향 (The impact of self-esteem and unstable adult attachment on Compensatory consumption behavior among Millennials)

  • 황지희;조경은;최혜경
    • 문화기술의 융합
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    • 제7권1호
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    • pp.99-104
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    • 2021
  • 본 연구는 밀레니얼 세대를 대상으로 불안정 성인애착과 자아존중감이 보상소비에 미치는 영향력을 살펴보고자 한다. 만19~34세에 해당하는 밀레니얼 세대 379명의 응답을 바탕으로 위계형 회귀분석을 실시한 결과, 자아존중감은 칭찬형 보상소비와는 긍정적인 관계를 보이나, 위로형 소비와는 복잡한 관계를 보였다. 자아존중감은 1단계 분석에서 위로형 소비와 부적인 상관관계를 보이지만 2단계에서 불안정 성인애착을 포함하자 관계의 유의성은 사라졌다. 불안정 성인애착 변수들은 두가지 유형의 보상소비에 모두 유의한 영향을 미칠 뿐 아니라 회귀모델의 설명력을 크게 증가시키고 있어, 불안정 성인애착과 보상소비와의 관계가 크다는 사실을 시사한다. 본 연구는 성인기 초기에 있는 밀레니얼 세대의 보상소비행동이 개인심리와 대인관계에 의해 영향을 받는다는 사실을 발견했다는 점에 의의가 있다.

증강현실 광고유형이 브랜드애착에 미치는 영향에 관한 연구 (A Study on the Influence of Augment Reality(AR) Types on Brand Attachment)

  • 엄성원
    • 경영과정보연구
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    • 제38권2호
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    • pp.241-254
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    • 2019
  • 본 연구는 최근에 이슈가 되고 있는 증강현실광고에 대한 소비자 반응에 대한 연구이다. 4차 산업혁명시대에 맞는 마케팅 광고 기법의 필요성에 의해 본 연구를 진행하였다. 먼저 선행연구를 바탕으로 증강현실광고의 유형을 제시하고 이러한 광고유형에 대해 소비자가 지각하는 가치를 바탕으로 즐거움과 광고에 나타나는 제품이나 서비스에 대한 브랜드 태도 형성이 브랜드 애착에 미치는 영향에 대해 검증하였다. 본 연구를 간략히 요약하면 다음과 같다. 가설(H1) 경험적 가치는 즐거움이 정(+)의 영향을 미쳤고, 가설H2) 경험적 가치는 브랜드 태도에 역시 정(+)의 영향을 미쳤다. 가설(H3) 상징적 가치는 즐거움에 정(+)의 영향을 미쳤고 가설(H4) 상징적 가치는 브랜드 태도에 정(+)의 영향을 미치는 것으로 나타났다. 가설 (H5) 실용적 가치는 즐거움에 정(+)의 영향을 미쳤다. 가설(H7) 즐거움이 브랜드 태도에 정(+)의 영향을 미쳤으며, 가설(H8,H9) 즐거움이 애착, 브랜드 태도가 애착에 정(+)의 영향을 미치는 것으로 나타났다. 가설(H6) 실용적 가치가 브랜드 태도에는 긍정적인 영향을 미치지 못한 것으로 나타났다. 이는 증강현실광고의 특성상 실용적 가치를 소비자가 지각하는 것보다는 경험혹은 상징적인 측면을 통해 소비자와 소통함을 알 수 있다. 본 연구의 시사점은 증강현실 광고가 일반광고와 다르게 소비자와 상호작용성이 높으며 소비자 참여 유도가 가능하다. 이는 소비자는 증강현실 광고를 통해 실용적 가치를 경험하기 보다는 경험적이고 상징적 가치를 더욱 지각하게 된다는 것이다.

럭셔리 브랜드 커뮤니티에서 고객 인게이지먼트가 중국 소비자의 구매의도 및 브랜드 태도에 미치는 영향 (A study on the influence of customer engagement on Chinese consumers' purchase intention and brand attitude of the luxury brand community)

  • ;김효정;박민정
    • 복식문화연구
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    • 제28권5호
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    • pp.621-638
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    • 2020
  • Luxury companies are striving to improve their communication with customers while paying attention to online promotion and marketing activities. As companies interact with customers in luxury brand communities via various channels, they yield consumers higher value throughout the effective consumption process. In addition, this connection enhances customers' understanding of the company, making it easier for companies to acquire empathy from customers. This study aims to analyze the value factors that affect luxury brand community members' purchase intention and brand attitude. This study utilizes online survey results of four hundred prestige brand community users in China. The results reveal the positive effects of customer engagement on customer psychological empowerment and flow, the positive impacts of customer psychological empowerment and flow on community identity and brand attachment, the positive effects of community identity on purchase intentions, and the positive effects of brand attachment on purchase intentions and brand attitude. Furthermore, the results show that community types and fashion involvement partially moderate customer engagement. This study provides theoretical suggestions for relationship marketing in the luxury brand community environment. Last, this study presents practical implications that companies could utilize to create an emotional connection with their community members, resulting in an increase of customer support.

의류제품의 상표관계 경로모형 연구(제1보) (Brand Relationship Formation Process of Apparel Products(Part I))

  • 조희라;이선재
    • 한국의류학회지
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    • 제26권6호
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    • pp.790-800
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    • 2002
  • Brand relationship, which refers to the bond between brands and consumers, plays an important role in marketing due to its positive or negative effects on consumer behavior. The goals of this research were 1) to identify the types of brand relationships between young female consumers and apparel brands, and 2) to examine the influence of brand relationships over consumers'favorable attitudes and strong attachment (durability) to the brands. For the purpose of this study, ten casual wear brands, which are highly perceived by and popular with high school and university female students, were chosen by a preliminary inquiry. And then focused group interviews were performed to develop a questionnaire. The main examination was performed from August 20 to September 12, 2000, using five types of surveys each of which contained two brands. SPSS 8.0 was used for factor analysis and recession analysis. Four types of brand relationships were categorized based on the results of factor analysis: self-devotion, intimacy, rejection and trust. Each factor showed significant influence on both positive altitude and durability.

의류제품의 상표관계 경로모형 연구(제2보) (Brand Relationship Formation Process of Apparel Products(Part II))

  • 조희라;이선재
    • 한국의류학회지
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    • 제26권7호
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    • pp.946-957
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    • 2002
  • Amicable brand relationships between consumers and brands are connected with consumers' positive attitude and strong attachment to the brands; therefore, it is necessary to examine the factors which affect consumers in forming brand relationships. Through theoretical review, two variables, brand association and brand communication, were manifested as important factors in building brand relationships. The purposes of this study were to identify the different types of brand association, and to examine the influence of brand association and brand communication on brand relationships. The survey which focused on ten casual wear brands and 739 young female students was conducted from August 20 to September 12, 2000. Spss 8.0 was used for factor analysis and regression analysis. Brand association was further delineated into brand value association and brand personality association and each variable consisted of several factors. Both performance value and emotional value among brand value association factors and both pride and sincerity among brand personality association factors showed goons influence on building brand relationship. Brand communication showed significant influence on brand relationship directly and indirectly.