• 제목/요약/키워드: Consumer Variables

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대학생의 소리자 비윤리 지각과 행동 및 관련 변수 -김해시 대학생소비자를 중심으로- (College Students' Consumer Non-ethics and Related Factors)

  • 제미경;서정희;김영옥
    • 한국생활과학회지
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    • 제13권6호
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    • pp.891-901
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    • 2004
  • This study is to investigate the degree of consumers' non-ethical perceptions and behaviors, and to explore related variables such as demographic variables, idealism and relativism. The data used in this study were obtained by surveying 237 college students from 10th through 24th of October, 2002 in Kimhae city. We conducted a statistical analysis of the data, using percentiles, frequencies, means, t-test, ANOVA, and Multiple Regression. Consumers' non-ethical perceptions and behaviors were measured by modifying Consumer Ethics Scale(CES, Muncy & Vitell, 1992). The CES scale comprises 4 sub-factors: actively benefiting from illegal activity(CES1), passively benefiting(CES2), actively benefiting from questionable action(CES3), no harm/no foul(CES4). Average scores of consumers' non-ethical perceptions and behaviors marked below a mid-value, which means that most of the students are basically ethical. The related variable of consumers' non-ethical perceptions was idealism. The related variables of consumers' non-ethical behaviors were idealism and the amount of discretionary money. The results show that most of the participants are basically ethical as a consumer. However, the results related with the CES4 sub-factor which includes consumer attitudes toward copyrights of consumer softwares and music CDs tell us that they are relatively non-ethical. This claims an importance of consumer education to college students in regards to intellectual property.

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소비자 만족.불만족에 관한 연구 -의복에 대한 만족과 불만족을 중심으로- (A Study on the Consumer satisfaction.Dissatisfaction)

  • 문숙재
    • 대한가정학회지
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    • 제26권3호
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    • pp.189-208
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    • 1988
  • Consumer satisfaction.dissatisfaction is a important concept which composes the quality of life. By minimizing consumer dissatisfaction and maximizing consumer satisfaction, the standard of living can increase. Considering consumer satisfaction.dissatisfaction as an outcome of decision-making process, consumer satisfaction.dissatisfaction is measured and the forces of determinant are analysed. Major results are; 1. The housewives are dissaisfied with their clothes particularily with ordinary clothes. 2. There is significant difference in consumer dissatisfaction according to the situational variables such as demographics and value types. 3. There is significant difference in consumer dissatisfaction according to the process variable such as disconfirmation. 4. Consumer dissatisfaction is influenced by demographics, vale types, and disconfirmation.

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소비자의 광고판별능력과 관련요인에 관한 연구 -기만광고판별을 중심으로- (A Study on Consumers' Advertising Discriminatory Competencies and the Related Factors)

  • 이기춘
    • 대한가정학회지
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    • 제28권2호
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    • pp.91-106
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    • 1990
  • This study focuses on consumers' advertising discriminatory competencies and the influencing facors. So the objects of this study are as follows : 1) to identify the overall level of advertising discriminatory competencies. 2) to examine if consumer attitude variables have significant effects on the ads. discriminatory competenceis. 3) to examine if the frequencies of contacting advertising variable have significant effects on the ads. discriminatory competencies. 4) to examine if socio-economics variables-age, educational level, monthly family income, occupational status-have significant effects on the ads. discriminatory competencies. 5) to find out the independent influence of variables related to the ads. discriminatory competencies. For this purpose, a survey was conducted using questionaires and advertisement papers. The data used in this study included 194 Homemakers living in Seoul. The ads. used in this study included ads. of diary products like foods, drinks, medicine, cosmetic, detergent in TV, radio, newspaper and magagine. Statistics were Frequency Distribution, Mean, percentile, ANOVA, Scheff -test, Pearsons' Correlation, Multiple Regrassion Analysis. Major findings were as follows : First, in 26 items(70%) of 37 items measured consumers' ads. discriminatory competencies, the rate of right answer was below 50%, so over the half of consumers were misleaded by the deceptive ads. Second, consumers' ads. discriminatory competencies differed significantly according to consumer attitude variables but no according to the frequency of contacting advertising. Third, according to socio-demographic variables-age, educational level, monthly family income, occupational status-advertising discriminatory competencies differed significantly. In group of lower age, higher educational level, higher income and professional occupation status, the level of ads. discriminatory competencies were high. Forth, the most influencing variabel on ads. disciriminatory competencies were eudcational level and in turn general attitude toward ads., attitude toward consumerism. This three variables explain 22.9% of dependent variable's variance. From these findings, the following suggestions are made, First, the consumer education offering informations and learing practical ads. discriminatory competencies should be conducted for all consumers wheather they are educated or not. Also the education to improve the consumer attitude must be. Second, considering misleading level, the business must make the regulatory standards and reinforce the regulation voluntarily, and by enforcing the regulation of ads. and deciding more diverse, objective and exact standards, the government should keep the consumer's right to know.

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소비자의 내적 정보량과 구매전 탐색이 구매후 만족에 미치는 영향 -컴퓨터 구매행동을 중심으로- (The Effects of Internal Information and Prepurchase Search on Consumer Satisfaction -Focus on Purchasing Computer-)

  • 이기춘
    • 대한가정학회지
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    • 제36권5호
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    • pp.1-15
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    • 1998
  • The purpose of this study is to examine the effects of the extent of information search on consumer satisfaction and to provide, ultimatly, effective consumer search for consumer satisfaction. Data for this study were collected from 452 computer purchasers who living in Seoul. This study has focused on new computer purchasers. The amount of internal information was measured by three categories, such as the number of computer purchase, the frequency, duration of computer use and the degree of computer education. In addition, the amount of prepurchase search was measured by threecategories, such as neutral information, commercial information and private information. The research results shows that the variables affecting on the level of consumer satisfaction are objective search, the degree of computer education, the frequency and duration of computer use, the number of computer purchase. Meanwhile, commercial information search and private information search are not significant affecting variables on the level of consumer satisfaction.

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정보화사회의 소비자문제와 교육방안(I) 정보화와 관련된 소비자문제 인식과 영향요인 연구 (Consumer Problems and Consumer Education Plan in Informationized Society(I) The recognition of consumer problems and related variables in infromationized society)

  • 이기춘;박수경
    • 대한가정학회지
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    • 제37권8호
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    • pp.55-72
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    • 1999
  • The purpose of this study is to identify the levels of informationized life of individual, consumers knowledge and attitudes to informationized society, and the recognition of consumer problems in informationized society, and to investigate the related variables. Data were collected from 693.consumers living in Seoul using the constructed questionnaires by the authors. Frequency, Percentage and Multiple Regression Analysis were applied for the analysis. The level of informationized life of consumers was lower than the mid-point of the scale, the level of the consumers knowledge about informationized society was sightly higher than mid-point of the scale, and the consumer attitudes to informationized society appeared to be positive. The level of the recognition of consumer problems in informationized society was higher than the mid-point of the scale,and was influenced by job, age of consumers, and the level of consumers knowledge about informationized society.

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유통업체의 고객서비스에 관한 연구 -의류제품을 중심을- (A Study on the Consumer Service of Retailing - focusing on the Apparel Product -)

  • 이은숙
    • 한국의상디자인학회지
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    • 제4권2호
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    • pp.31-45
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    • 2002
  • The purpose of this study was designed to investigate if self-monitoring variable among various individual trait theories and demographic variable would be variables which can explain about the importance differences of consumer service level of retailing in the garment product. The survey was conducted from Feb, 6 to 16, 2002. For this survey, the 118 data were analysed with spss window 9.0 version and Cronbach's, Factor analysis, one-way ANOVA, Duncan test, Frequency, mean, percentage were applied. The results of this study were as follows; 1. Consumer service was classified in attitude/confidence/expert knowledge of salesperson, product display, product information, product assortment, shopping environment, lighting setup. 2. As a result of analyzing the importance differences per consumer service dimension depending on self-monitoring levels, it was not significant differences. 3. As a result of analyzing the importance differences per consumer service dimension depending on demographic variables, it was not significant differences.

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온라인 맞춤형 광고 인식에 따른 소비자유형 연구: 효용과 비용을 중심으로 (How Consumers Perceive Online Behavioral Advertising: Consumer Typology and Determining Factors)

  • 이진명;나종연
    • 디지털융복합연구
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    • 제13권9호
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    • pp.105-114
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    • 2015
  • 본 연구는 온라인 맞춤형 광고의 효용과 비용에 대한 소비자 인식을 살펴보고, 이에 따라 소비자가 어떻게 유형화되며 유형별 특성은 어떠한지 분석하는 것을 목적으로 한다. 이를 위해 20대에서 40대 일반소비자 1,000명을 대상으로 온라인 설문조사를 실시하였다. 본 연구의 결과를 요약하면 첫째, 온라인 맞춤형 광고의 효용과 비용에 대한 인식에 따라 군집분석을 실시한 결과, '효용지각형', '비용지각형', '효용비용지각형', '무관심형'의 4가지 소비자유형이 분류되었다. 둘째, 소비자유형별로 광고 관련 변수, 프라이버시 관련 변수, 기술 관련 변수의 유의한 차이가 나타났다. 셋째, 소비자유형을 종속변수로 다항 로지스틱 회귀분석을 실시한 결과, '효용비용지각형'은 '효용지각형'에 비해 자기정보통제권 인식이 높고 기술에 대한 불편감이 높으며 연령이 높다는 점에서 차별화되며, '비용지각형'에 비해 OBA 경험과 광고 관여도, 사업자 신뢰가 높고, 기술에 대해 낙관적이며, 여성의 비중이 많다는 점에서 차별화되는 것으로 나타났다.

소비자의 행정서비스개선에 대한 요구 분석 (Consumer needs on a Reform of Administrative Service)

  • 배순영
    • 대한가정학회지
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    • 제35권1호
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    • pp.129-142
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    • 1997
  • The purpose of this study is (1) to investigate the level of the consumer needs on a reform of administrative service and (2) to identify the influencing variables. For empirical analysis it used the data on 511 persons collected in the Chunju. The questionaire method was for data gathering. The major findings are as follows: (1) The level of consumer needs on a reform of administrative service is quite high and expecially the need on ' a government employee' is very high(2) It differed significantly according to age occupation attitude on adminstation attitude on consumerism and especially attitude on consumerism is most influencing variables.

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청소년의 구매 행동과 관련 변인에 관한 연구 -강원 지역 중학생을 중심으로 - (A Study on the Adolescents′ Purchasing Behavior and Related Variables- Focused on the Middle School Students in Kangwon Province -)

  • 조현주;최동숙
    • 한국가정과교육학회지
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    • 제14권1호
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    • pp.1-13
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    • 2002
  • The purpose of this study is to find out the level of purchasing behavior and related variables of Korean adolescents in Kangwon Province. and to suggest a direction of consumer education for rational purchase and of Home Economics Education. through noticing the influence of socio-demographic variables and socialization-related variables. To find out the results of this study, a survey was made using questionnaires with middle school students who live in Kang-won Province. and 472 Questionnaires were used as the analysis data. The methods of statistical analysis used for this study were Cronbach' ${\alpha}$. Frequency Distribution, Percentile. Mean. Standard Deviation. ANOVA, t-test. Duncan's Multiple Range Test, Multiple Regression Analysis. and also SPSS PC+ was used. The summaries of the results of this study were as follows. First. the level of the adolescents'purchasing behavior was the average 3.34 which is higher than the centered number 3, and the level of pre-Purchasing behavior(3.36) was higher than that of the post-purchasing behavior (3.27). Second. the adolescents' purchasing behavior showed the significant difference according to the mothers' educational level and family income. Third among the socialization-related variables. the group which had much communications with their parents and friends about purchase. the group which got much consumer education in school and their home. the group which can see much advertisements about purchase showed high level of purchasing behavior. Fourth. in the regression analysis. the consumer education in school. the communication with parents or friends were significant variables to the level of purchasing behavior. Looking into the subcategory. the communication with parents. the amount of pocket money. the father's occupation were significant variables to the level of pre-purchasing behavior, And the consumer education in school. the communication with parents or friends. the father's occupation were significant variables to the level of post-purchasing behavior.

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웰빙식생활에 대한 소비자인식과 웰빙지향 소비자행동 -기혼여성 소비자의 구매, 사용, 처분행동을 중심으로 (Consumer consciousness toward well-being and well-being oriented consumer behaviors according to the dietary life -Focused on purchasing, using, and disposal behavior of married women-)

  • 전향란;제미경
    • 한국생활과학회지
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    • 제16권5호
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    • pp.957-967
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    • 2007
  • The purposes of this study were to find the sub-factors of consumer consciousness toward well-being and to identify the variables influencing their well-being oriented consumer behaviors in the area of dietary life of married women. 579 married women were surveyed by internet portal site azoomma.com. The collected data were treated with the SPSS Windows 12.0 program and analyzed in terms of frequency, percentage, mean, standard deviation, oneway ANOVA, factor analysis, and multiple regression analysis. The findings were summarized as follow: 1. Consumer consciousness toward well-being has four sub-factors; pro-environmental attitude, personal and family health, means of business, and consciousness regarding others. 2. In the multiple regression analysis, concerns of information, price level, consciousness of personal and family health, health status, educational level explained the purchasing behavior about 25.7%. On the other hand, health status, pro-environmental attitude, consciousness of personal and family health, consciousness regarding others, and concerns of information explanined the using behaviors about 17.0%. Pro-environmental attitude, health status, consciousness of personal and family health, consciousness regarding others, and status of employment were effective variables, and explained the disposal behavior about 19.5%.