• 제목/요약/키워드: Consumer Segmentation

검색결과 181건 처리시간 0.022초

말레이시아 소비자의 식생활 라이프스타일에 따른 수입 식품 소비 연구 (Imported Food Consumption in Malaysia: A Lifestyle Segmentation Study)

  • 정진이;오승용
    • 한국식생활문화학회지
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    • 제33권2호
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    • pp.149-159
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    • 2018
  • Malaysia is regarded as one of the leaders in the global halal marketplace, which has undergone huge growth in the past few years. The aims of this study were to identify imported food consumers in Malaysia based on Food Related Lifestyle (FRL) attributes and to investigate the demographic characteristics and purchasing behaviors of each segmented groups. Using an online survey, a total of 600 responses were collected in Malaysia. Excluding invalid responses, cluster analysis segmented imported food consumers into four FRL groups: impulsive, high interest, low interest, and traditional consumers. The results of this study were as follows. First, depending on lifestyle, the groups exhibited significant differences in demographic characteristics (age, race, religion, and education level). Second, differences in purchasing behaviors (purchasing frequency, place, and information sources of imported food products) were verified. Especially, purchasing frequency of imported food was higher in the high interest consumer group compared to the other groups. Based on these results, marketing implications of the study findings are discussed.

How a Luxury Brand Can Enhance its Product Attractiveness in Retail Environment?

  • Ahn, Sungsook;Lee, Jeonghoon
    • 유통과학연구
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    • 제13권12호
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    • pp.5-11
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    • 2015
  • Purpose - The purpose of this research is to investigate the influence of social status perception and interest in social issues on the authenticity perceived by consumers of the corporate social responsibility (CSR) activities of premium brands. Research design, data, and methodology - Behavioral experiments were performed to observe the impact of consumers' social status perception and interest in social issues on their perceived authenticity of CSR motivation related to premium brands and consumer behavior. Results - We found that the possibility of social mobility and the degree of individuals' interest in the environment and CSR enable them to reconsider the authenticity of CSR motivation, thereby having positive effects on purchase intention, willingness to recommend the product, and brand value. This research also showed that proactive customers who seek to move up the social ladder have a stronger interest in social issues such as the environment or CSR. Conclusions - Our research suggests that when conducting a consumer segmentation analysis for the launch of CSR products (products released for CSR), a positive mind-set toward social mobility serves as an effective criterion.

Consumers' Responses to Smart Home Services: The Role of Self-Regulation Systems

  • Kim, Moon-Yong;Cho, Heayon
    • International Journal of Advanced Culture Technology
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    • 제9권1호
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    • pp.28-39
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    • 2021
  • In the new era of IoT, a deeper and richer understanding of consumer characteristics is required to accelerate the acceptance and popularization of different types of smart home services (e.g., hedonic or utilitarian smart home services). In the current research, self-regulation systems are considered one of the consumer characteristics. Therefore, this research examines the role of consumers' regulatory focus (promotion focus vs. prevention focus) in their responses to smart home services, particularly when they are not familiar with the services. Specifically, this research examines whether consumers' attitudes toward utilitarian/hedonic smart home services differ according to their regulatory focus, particularly when they are not familiar with the services. The results indicate that consumers who are not familiar with smart home services have more favorable attitudes toward hedonic smart home services when they are promotion-focused (vs. prevention-focused). In contrast, there is no significant difference in their attitudes toward utilitarian smart home services between promotion- and prevention-focused consumers. Our findings imply that regulatory focus may be an effective marketing and segmentation tool in promoting new smart home services and facilitating low-familiarity consumers' receptiveness to the services.

융합형 뉴미디어 광고의 시장세분화 연구: 소비자 주관성에 근거한 해석적 관점에서 (Market Segmentation of Converging New Media Advertising: The Interpretative Approach Based on Consumer Subjectivity)

  • 서경진;황진하;정장훈;김기연
    • 인터넷정보학회논문지
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    • 제15권4호
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    • pp.91-102
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    • 2014
  • 본 연구의 목적은 IT와 광고 산업 간의 융합형 이머징(emerging) 디지털 광고물에 대한 소비자 유형화 연구를 수행하여, 비즈니스 마케팅 관점에서 관련 시장 세분화 전략 수집에 필요한 소비자 특성에 관해 이론적 정의를 제시하는 것이다. 이를 위해, 응답자 내면의 주관적 사고체계, 선호, 의견, 인지 등을 해석하여 새로운 이론을 발견해가는 정성적 관점의 주관성 연구인 Q방법론을 적용하여 분석하였다. 이 방법론은 가설 검증을 추구하는 기존의 정량적(또는 실증적) 연구와 비교할 때, 연구자가 제시하는 조작적 정의(가설)에 의존하지 않고 객관적으로 응답자의 진술만을 전적으로 반영하는 해석적 연구를 추구한다. 이런 이유로, Q연구는 신규 서비스의 초기 시장형성 단계에서 나타나는 실제적인 소비자 유형을 심도 있게 분석하여, 선행연구로서 소비자 행동 특성을 이론화 하는데 적합하다. 본 연구는 철저한 문헌연구와 인터뷰를 통해 30개의 'IT 통합형 디지털 광고 종류(Q샘플)'를 추출하고, 이에 대한 40명의 응답자(P샘플) 개인별 Q소팅 조사 자료를 분석하여 결과적으로 총 4개의 소비자 유형을 발견하였다. 그리고 세분화 된 각 집단의 고유한 특성을 해석하여, '멀티채널 디지털 광고 추구형', '감성적광고추구형', '뉴미디어 광고 추구형', 'Web 2.0 광고 추구형'으로 명명하였다. 본 연구의 분석 결과는 이머징 디지털 광고 산업을 주제로 한 학술 및 산업적 연구의 선행 연구로서, R&D, 마케팅 프로그램 및 광고 크리에이티브 전략, 관련 정책을 계획하는 분야 등 기초 연구로서 활용 가치를 기대할 수 있다.

이태리 패션시장 트렌드 분석을 통한 여성복 컬렉션 기획-1990년대 통계자료를 중심으로- (Womenswear Collections based on Italian Fashion Market Trends-utilizing 1990's demographics data-)

  • 김유경
    • 복식
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    • 제38권
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    • pp.193-211
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    • 1998
  • Without a solid marketing system in placed, the fashion industry cannot flourish on out-standing design or technology alone. Even though the significance of collecting and analyzing information, merchandising, and retail distribution is recognized, these functions are not firmly rooted or prevalent in our industry. In contrast, Italy which possesses similar demographic traits such as the lack of natural resources and other physical factors has succeed-ed in globalizing its fashion market by responding swiftly and exercising flexiblity to its constantly changing consumer demand. This in turn has earned Italy the competitive edge in the global fashion arena. Italy's unique management skills and operation know-how, along with successful market strategies come into play in bringing competitiveness to Italy's fashion market. Firstly, smaller companies with ability to adopt swiftly to the ever changing market. Secondly, fashion friendly social environment. Thirdly, niche marketing through highly specialized system and differentiation. Fourthly, timeless innovation through intense corporate competition. Lastly, establishment of foundations to support the industry through diverse networking. The alone building blocks have formed a basis for erecting an unparalleled market with a reputation for excellence in design and quality in the global fashion world. This study has examined how Italy's fashion industry has evolved from an underdeveloped textile business into a cutting edge fashion in-dustry. Italy's unique business processes and practices were studied to come up with a collection and merchandising ideas in a niche market. By selecting this venue we are able to continuously grow and develop in a market with diverse consumer needs. To analyze the Italian fashion market, data from 3 institutions were utilized, namely, CIT-ER which has provided consumer trends and sales analysis, SITA,a data service provided statistics from the textile and apparel businesses, and NBI has also furnished valuable data. Italian consumer preference, buying behavior, consumer profile, retail channels and other related data from the above institutions has formed a backbone for market segmentation and target markets, and as a result, we were able to zero in on the type of consumer, produce, pricing and retail channels for our womenswear. Going forward the direction is to elevate product image and pretige, and create syn-ergy between related industries, and at the same note, in order to develop internationally recognized brands such as Max Mara and Benetton. Certain elements such as the specialization of the fashion industry, alon-g with fashion-related data base and systems support, and most importantly experts with acute fashion sense and capacity to analyze pertinent data are in need. I firmly believe that we can achieve Italy's level in the fashion market with support from the government and unrelenting effort within the industry itself, and hope that this report can prove to be useful.

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중소 전자상거래 기업의 소비자정보 최적화를 위한 효율적 마케팅 모듈: e-CRM 연동전략을 중심으로 (Effective Marketing Module to the Optimization of Consumer Information in Mid-small e-Commerce Shopping Mall)

  • 김연정
    • 마케팅과학연구
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    • 제14권
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    • pp.125-144
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    • 2004
  • 본 연구는 중소규모의 인터넷 전자상거래쇼핑몰의 소비자정보 최적화를 위한 마케팅모듈의 적용에 관한 연구이다. 본 연구에서 적용한 마케팅모듈은 e-CRM 의 RFM 모듈과 이메일에 대한 장기적인 고객반응도를 분석한 이메일 반응모듈이며, 이 두 가지 분석방법으로 분류된 소비자그룹에 대한 이메일발송을 통한 ROI 분석을 통해 마케팅모듈에 대한 타당성을 검증하고자 하였다. 연구결과 두 가지 모듈에 의해 분류된 각 그룹에 대한 ROI 분석결과 매출에 대한 기여도인 전환율, 개인화요소 및 이메일반응점수인 충성도지수 모두 우수고객이 타 고객에 비해 높은 것으로 나타났으며, 이메일 기초반응도인 오픈율, 인지율, 클릭율에서도 접수가 높은 것으로 나타났다. 따라서 자본, 인원의 제약이 따르는 중소 인터넷기업은 저비용, 고효율의 타겟 마케팅 전략으로서 유효DB를 확보해야 하며, 기업의 DB구조 및 특성에 따라 RFM 및 이메일반응 모듈과 같은 타당한 마케팅모듈을 채택하여 고객서비스 및 기업수익을 강화할 수 있을 것이다.

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남자 대학생의 의복추구혜택에 따른 니트웨어 선호이미지와 구매행동 연구 (A Study on Knitwear Image Preference and Purchasing Behaviors by Benefit Sought in Clothing of Male University Students)

  • 이미숙;서서영
    • 한국의상디자인학회지
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    • 제13권4호
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    • pp.51-67
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    • 2011
  • The purposes of this study were to segment male university students on the basis of benefit sought in clothing, and to investigate knitwear image preference and purchasing behaviors of each segmented market. The research method was a survey and subjects were 249 male university students in Daejeon and Chungnam province. The questionnaire consisted of measurement items for benefit sought in clothing, knitwear image preference, knitwear purchasing behaviors, and subject's demographic attributions. The data were analyzed by Cronbach's ${\alpha}$, factor analysis, cluster analysis, ${\chi}^2$ test, ANOVA and Scheffe test. The results were as follows. First, male university students were segmented into 6 consumer types (practicality pursuit, individuality pursuit, comport pursuit, brand pursuit, social status pursuit, and unconcern type) by benefit sought in clothing. Second, male university students generally preferred dandy image and causal image, however, brand pursuit type more preferred trendy image, and practicality pursuit type more preferred active image than other consumer types. Third, the segmented markets showed many differences on knitwear purchasing behaviors. On clothing selection criteria, practicality pursuit type considered resonable price as important, whereas brand pursuit type considered brand reputation. On fashion information source, individuality pursuit type considered store display and other people's clothing, while unconcern type considered advice from friend and family. On main purchasing place, individuality pursuit type more used speciality store with no brand, whereas brand pursuit type more used department store and brand store than other consumer types. The results of this study supported that benefit sought in clothing can be useful as an effective variable for market segmentation.

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신생아복 현황과 소비자 불만사항에 관한 연구 (A Study of Current Newborn Clothing and Consumer Complaints)

  • 노의경;권상희
    • 한국의류산업학회지
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    • 제20권2호
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    • pp.128-142
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    • 2018
  • This study explores newborn clothing with regard to clothing type, construction, textiles, design, size, and label placement. Related consumer complaints are also analyzed. Analysis of 50 newborn clothing items revealed six types of newborn clothing: baenaet jeogori, baenaet gown, bodysuit, one-piece, shirt and pants set, and pants. The baenaet jeogori was the most common type, and the most commonly used fasteners were ties and snaps. The following characteristics were commonly observed: front opening, long raglan sleeves, mitten cuffs, cotton fabric, white/ivory color, animal print, contrast hem, $appliqu{\acute{e}}$, and size 60. In-depth interviews of 12 mothers with children under 24 months revealed that the baenaet jeogori was the most unsatisfactory type; the shirt and pants set and bodysuit were preferred. Interviewees were dissatisfied with types of openings, expressing a preference for snaps and complaining about ties, too many snaps, metal snaps, and shoulder openings. Overly wide or narrow sleeves resulted in improper fit, and long sleeves made it difficult to dress the baby. Interviewees required diverse sleeve length options. They were dissatisfied with heavy fabric for hot and warm seasons, and with labels attached inside clothing or outside near the neckline. Mothers with particularly small or big babies complained about limited sizes. To improve current newborn clothing, additional items such as shirt and pants sets or individual pants, front opening clothing with few snaps, proper sleeve fit with diverse length options, lightweight fabric for hot and warm seasons, label placement that avoids skin irritation, and size segmentation are recommended.

O.P.E.N Triad: The Future Success for Individuals, Institutes, and Industries

  • Kim, Hae-Jung;Forney, Judith;Crowley, Ruth
    • 한국의류학회지
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    • 제34권12호
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    • pp.1980-1991
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    • 2010
  • This study proposes the O P E N Triad framework as a future set of tools and perspectives for individual members and institutes to further their professional and academic potential as well as prospect and vitalize the future of the Korean Clothing and Textiles discipline through a global perspective. The millennial generation desires On-demand, Personal, Engaging, and Networked (O P E N) experiences effecting cultural change for creative and influential interaction in transactions, communication, and education. O P E N Individuals offers a WebSphere model as a holistic learning system that has a synergizing value of education across academic courses, industries, and cultures. Through a digitalized and virtualized class, it complements relevant technologies already familiar to the student population. By employing environmental scanning approaches, the most influential and viable future global issues related to the clothing and textiles discipline are identified and dialogued within O P E N Institutes. For future clothing and textiles institutes, this scanning allows them to be open to new ideas, to focus on inter-engagements, to collaborate among individuals, to associate as a part of web of people, organizations, and ideas, to personalize an institutes curricula, and to dialogue generative knowledge. O P E N Industries reveals three dominant future issues that cross academia and industry, sustainability, supply chain management, and social networking. In-depth interviews with U.S. industry experts identified interdependent gaps in global consumer experience practices and suggested the following gaps as future research areas: a standardized business model to the entrepreneurial model, strategic management to a sustainable competitive advantage, standardized to differentiated products, services and operations, market segmentation to global consumer clusters, business-driven marketplaces to consumer-engaged marketspaces, and excellent services to optimal experience. This O P E N Triad framework empowers millennial students, universities, and industries to anticipate and prepare for a radically changing world.

우리나라 소비자 웰빙 트렌드에 관한 연구 (A study on Consumer Wellbeing Trends of Korea)

  • 최화열;김중규
    • 벤처창업연구
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    • 제10권4호
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    • pp.81-93
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    • 2015
  • 현 사회의 웰빙에 대한 인식은 기존의 삶의 질 연구에서 의미했던 복지, 안녕의 개념과는 다소 차이가 있으며, 환경 친화나 자연과의 조화, 고급스럽고 차별적인 생활방식이나 유행추구, 정신적인 깨달음의 실현과 같은 독특한 특징을 가지고 있다. 그러나 이러한 웰빙 현상이 소비사회로 지칭되는 후기 산업사회의 물질지향적인 삶에 대한 반작용으로 소비자들의 삶 속에서 자연발생적으로 도출된 것인지 아니면 새로운 소비욕구를 창출하고자 하는 기업들의 전략에 의해서 소비행위를 통한 상징적이고 차별화된 개인만의 삶을 추구하는 현상인지에 대해서는 다양한 견해들이 제시되고 있다. 본 연구는 현 사회에서 추구되는 웰빙이 물질적인 소비만으로 성취될 수 있다는 문화적 상징성이 사회 내의 계층 간의 위화감을 조성하여 전체 사회의 웰빙에 오히려 역기능적으로 작용될 수도 있다는 문제를 제기하고, 이에 대한 대응방안으로 소비자들에게는 물질적인 소비뿐만이 아니라 자신의 가치와 여건에 맞는 다양한 방법의 웰빙 행동으로 실속 있는 웰빙을 실현시킬 수 있다는 인식을 확산시킬 수 있는 웰빙 상품의 개발과 시장 세분화를 위한 기초자료를 제공함으로써 웰빙 산업의 활성화에도 기여할 수 있을 것이다. 더불어 실속 있는 웰빙 행동 활성화의 여건 조성을 위한 사회의 복지정책의 방향을 제시하고, 이에 대한 시민참여 활동의 동기를 제공하여 궁극적으로는 우리 사회 전체의 웰빙 실현에 도움을 줄 수 있을 것이다.

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