• 제목/요약/키워드: Consumer Policy in Japan

검색결과 27건 처리시간 0.025초

일본의 소비자피해구제 행정체제 현황 및 평가: 한국과의 비교를 중심으로 (The trends and evaluations for Governmental system of redressing consumers' losses in Japan: comparison to Korea)

  • 허경옥
    • 가족자원경영과 정책
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    • 제8권1호
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    • pp.1-13
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    • 2004
  • This study examined in detail the Japanese system of redressing consumers' losses and the overall consumer administrative system and compared them with the Korean counterpart to seek for a direction of reforming the systems. Several policy suggestions could be made as follows to activate the systems and improve the performances of the consumer administration in both Japan and Korea. First, in Japan, consumer center must be efficiently operated while private consumer groups, firms, consumer agencies and other organizations must actively join to actively redress consumers' losses and implement other consumer policies. Second, in Korea, regional consumer policies are weak so that they must learn Japanese well-developed regional consumer administration system by examining their current development, strengths, and weaknesses. Third, working conditions must be urgently improved, increasing the number of consumer counselors who are involved in consumer policies as well as to guarantee minimum level of their payment. On the other hand, the trend of hiring married and old employees being responsible for implementing consumer policies in Japan must be improved. Fourth, divisions of works in consumer policies among consumer groups as well as their specialization in Korea are necessary. Finally, as counseling of consumers through internet were not available in Japan, that type of counseling must introduce and become more popular in the future.

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일본 소비자정책의 전환과 지방 소비자행정의 동향 -소비생활센터의 축소 및 민간위탁 현황을 중심으로 (Changes in Consumer Policy and Trends of Local Consumer Administration in Japan - Focusing on the Situations of Reduction and Entrustment to Civil Consumer Groups on Consumer Centers)

  • 이현진
    • 가정과삶의질연구
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    • 제24권4호
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    • pp.103-116
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    • 2006
  • This study reviews trends of Japanese consumer policies, with particular attention to the situations of operating local consumer centers, in an effort to find ways to develop rapidly changing local consumer administration practices in Japan. Budget cut on consumer administration by the Japanese government has resulted in a reduction of consumer centers in Todohuken, while new consumer policy, which seeks greater consumer independence, has encouraged civil consumer groups' participation in consumer administration. In particular, entrustment of consumer centers to civil groups has increasingly stimulated more region-oriented local consumer policies and enhanced the efficiency of consumer administration. To activate local consumer administration, it seems necessary to provide assistance to entrusted civil groups, strengthen business regulations of Todohuken administration, and ensure more effective operation practices of civil consumer groups.

일본의 소비자운동, 소비자정책, 소비자지향적 경영에 관한 소고 (Consumer Movements, Consumer Policies, and Firms' Policies for Consumer Satisfaction in Japan)

  • 허경옥
    • 대한가정학회지
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    • 제36권3호
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    • pp.173-190
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    • 1998
  • This study reviewed both consumer movement and consumer policy of government in Japan. Their evolution since the Second World War will be reviewed and compared multiple periods, after the Second World war till the late 1960s, the period of the 1970s, the period after 1980s. In addition, firms' consumer satisfaction policies were briefly reviewed in order to fully understand consumer protection activities in japan. This study found four major characteristics of consumer protection activities led by both voluntary consumer organizations and government. First, consumer protection policy of government in Japan after the late 1960s was more active than that of consumer movement by consumer organizations. Second, major concerns for consumer protection were variant over time. The major goal in the first stage of period(during the 1960s) was to protect consumer safety from defective and dangerous goods and services, whereas the goal after the late 1970s was extended to cover various areas concerning the quality of life. Those areas refer to the quality of services, the way of sales and marketing, pollution of environment, and the quality of consuming life. Third, this study found that computer networks, aiming at collecting and analyzing the very useful to improve the consuming life of Japanese by providing sufficient consumer information to encourge rational choices of consumers. Forth, a close cooperation between the central and local administrations was crucial for the successful outcome In Japan This paper gives us useful guideline regarding how to improve consumer movement and govemments' policies for protecting consumer in Korea. In addition, other lessons on successful consumer satisfaction policies of Japanese firms may enable Korean firms to shape effective consumer policies of enhancing their competitiveness.

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한국과 일본의 소비자 업무 현황파악 및 비교: 업무평가를 중심으로 (The trends and comparisons of consumer agencies between Japan and Korea: Focused on work performance)

  • 허경옥
    • 대한가정학회지
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    • 제42권2호
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    • pp.161-175
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    • 2004
  • This study investigated and compared the tasks peformed by Consumer Agencies in Korea and Japan. It also investigated the variables influencing evaluation scores on consumer tasks. The results of this study are summarized as follows. First, Japanese counselors were predominantly older, married females in contrast to the predominance of relatively young, single, male, Korean consumer counselors. In Korea, most consumer tasks were performed by Consumer Agencies in Seoul while internet counseling was popular. In addition, 13 counselors belong to Korean Consumer Agencies while 80 worked in the Korea Consumer Protection Board. In Japan, consumer tasks were peformed by Consumer Centers located broadly across the nation but no internet counseling was provided, while the average number of consumer counselors per Consumer Center was 8. The average number of consumer counseling sessions per day was greater in Korea than in Japan while the average monthly income was higher in Japan than in Korea. Second, evaluation of the tasks performed by Consumer Agencies revealed that the Korean Consumer Agencies scored higher performance than their Japanese counterparts. Third, the degree of job satisfaction significantly influenced evaluation scores in both consumer counseling tasks and provision of consumer information in Korea. In Korea, among the tasks concerning consumer education, job-training education was a significant variable while the number of Korean counselors in Consumer Agencies positively influenced scores on activities concerning consumer movement and alliance with other agencies. However, the degree of job satisfaction among counselors positively and significantly influenced evaluation scores in tasks concerning consumer counseling, provision of consumers'information, and consumer education. On the other hand, the number of counselors in Japanese Consumer Centers influenced the evaluation scores on tasks concerning consumer policy, consumer survey, and consumer campaign.

日本の量的·質的金融緩和(QQE)の効果について (Study on the Effect of Quantitative and Qualitative Easing(QQE) in Japan)

  • Yeom, Dongho
    • 분석과 대안
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    • 제2권2호
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    • pp.143-162
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    • 2018
  • This paper focuses on the policy framework about "Quantitative and Qualitative Easing (QQE)" of Japan, and analyzes reasons why the policy goal was not reached. The QQE was introduced by the Bank of Japan in 2013 with the purpose of meeting the price stability target of 2% and getting out of deflation that prevents sustained price decline. However, despite the implementation of the bold monetary easing policy unprecedented in the world, the policy goal was not achieved as of June 2018. As a result of analyzing the causes, the following three structural factors were confirmed. 1) The rise in prices by QQE was limited because Japan's consumer price is strongly depending on import price. 2) The effect is high degree of uncertainty and limited because theoretical framework of reflationist which adopted QQE depends on "expectation formation" by "self-fulfilling expectation" and "multiple equilibria". 3) It was confirmed that the expansion of the monetary base did not lead to money stock due to the existence of Japanese liquidity trap, long-term low interest rate policy.

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일본과 중국의 신재생에너지정책 조사 연구 (Survey for Renewable Energy Policy of Japan and China)

  • 장운정;전미화;김윤경
    • 한국신재생에너지학회:학술대회논문집
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    • 한국신재생에너지학회 2009년도 추계학술대회 논문집
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    • pp.289-292
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    • 2009
  • This paper reviewed laws and policies of renewable energy in Japan and China. Japan has enacted laws and implemented policies of renewable energy since 1980 for their energy security and environmental problem, and nowadays renewable energy is one of solutions for UNFCCC and Kyoto Protocol. Japan plays a leading role in photovoltaic power generation. As second largest energy consumer, China generates a lot of pollution from their energy use. However Chinese government attempts to sustainable development among economy, society and environment, suggests to use renewable energy in the way to reduce pollution and improve living standards. Korea focused on renewable energy as one of motive power in Green Growth. Review for renewable energy policy of two countries gives Korean policy implication and helps "Green Growth", national theme of Korea.

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소비자 특성에 따른 저탄소자동차선택속성요인과 구매 시기에 관한 한·일 비교연구 (A Comparative Study Between Korea And Japan on Low-Carborn Vehicles Selection attributes and purchase Dates According to Consumer Characteristics)

  • 임기흥
    • 디지털융복합연구
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    • 제17권12호
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    • pp.159-170
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    • 2019
  • 본 연구는 아시아의 선진 국가로써 이에 따른 자동차 시장도 성숙 단계에 있는 일본과 한국의 수도권에 거주하는 소비자에게 소비자의 특성에 따른 저탄소자동차의 선택속성요인과 저탄소자동차 유형별 예상구입시기에 대해 온라인 설문 조사를 기반으로 비교 고찰하고자 하였다. 본연구의 결과 한국과 일본의 소비자 특성과 소비자의 저탄소자동차의 선택속성요인과의 차이분석을 살펴본 결과 한국의 경우 성별에는 차이가 없으며 연령별로 보았을 때 경제성에는 차이가 있으며 소득수준별로 보았을 때 안정성에 차이가 있는 것으로 나타났다. 이는 연령에 따라 저탄소자동차 선택속성요인이 나이가 들어감에 따라 차이가 있는 것으로 나타났으며 소득수준이 높아감에 따라 저탄소자동차 선택시 안정성을 더욱 중요하게 여기는 요인으로 보았다. 일본의 경우는 성별, 연령별, 소득별로 저탄소자동차의 선택속성요인에 차이가 없는 것으로 나타났다. 또한 한국과 일본 모두 저탄소 자동차 유형에 따른 향후 구매시기와의 연관성에 있어서는 차이가 없는 것으로 나타났다. 본 연구의 시사점 한국은 연령별로 보았을 때 경제적 측면을 중시하며 저탄소자동차를 선택하려는 경향이 있으며 소득수준별로 보았을 때 소득수준에 따라 저탄소자동차의 안전성을 중시하려는 경향이 있다는 의미 있는 결과를 얻었다 반면 일본의 경우 소비자특성별로 차이 없이 저탄소자동차를 선택하는 경향을 나타내고 있었다. 저탄소자동차의 유형에 따른 예상구매시기의 연관성은 한국은 저탄소자동차 유형중 향후 10년 이내에서 선호차량은 전기자동차를 선호하는 것으로 나타났으며 일본은 하이브리드 차를 선호하는 것으로 나타났다.

소비자 유형이 차세대 친환경자동차선택속성과 소비자 구매의도에 미치는 영향에 관한 연구 - 한국 일본 비교연구 - (A Study on the Influence of Consumer Type on the Choice of Next-Generation Eco-Friendly Vehicle and Consumer Purchase Intention - Comparative Study on Japan and Korea -)

  • 임기흥;정민영
    • 디지털융복합연구
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    • 제15권11호
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    • pp.133-146
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    • 2017
  • 최근 차세대 친환경 자동차에 대한 주요 메이커의 개발 및 시장 참여가 가속화되고 있으며, 소비자의 관심도 높아 지고 있는 가운데, 소비자의 특성과 소비 유형 차세대 친환경 자동차의 특성 요인, 그리고 차세대 친환경 자동차에 대한 정부의 정책 조치가 소비자의 구매 행동에 어떤 영향을 미치는지에 대해 국내 서울에 거주하는 소비자와 일본 동경 소비자를 대상으로 웹 설문 조사를 하였다. 본 연구의 결과 한국의 경우는 성별, 연령별, 월평균 소득별, 소비자 유형별로 유의한 차이가 없는 것으로 나타난 반면 구매의도는 성별, 연령별, 월평균 소득별로 유의한 차이가 없으나 소비자의 유형에 따라 구매의도에 유의한 차이가 있는 것으로 나타났다. 일본의 경우는 성별, 연령별, 월평균 소득별, 소비자 유형별로 유의한 차이가 없는 것으로 나타난 반면 소비자 유형별로 친환경자동차 소유여부는 유의한 차이가 있는 것으로 나타났다. 또한, 한국의 경우 브랜드, 색상, 디자인 등 이미지는 친환경자동차에 정(+)의 영향을 미치는 것으로 나타난 반면. 일본의 경우는 이미지와 안정성이 소비자의 구매행동에 정(+)의 영향을 미치는 것으로 나타나 일본소비자의 경우 친환경자동차 구매시 이미지 뿐 만 아니라 차체의 견고성, 사고발생가능성, 안전계수 등 안전성도 중요시하는 것으로 나타났다. 한국의 경우 소비자유형 중 사회환경가치추구형이 구매의도와 유의한 관계에 있으며 사회환경가치추구형에 있어 정부의 지원정책인 이산화탄소세, 국가나 지방자치단체의 차량가격직접지원, 가솔린세, 경유세, 탄소세 등 연료관련 세제 경감 등은 정의효과가 있는 것으로 나타났다. 일본의 경우는 소비자유형중 가격가치추구형과 사회환경가치추구형이 구매의도과 유의한 관계가 있는 것으로 나타났는데 가격추구형과 사회환경가치추구형 둘 다 살펴보면 이산화탄소세, 국가나 지방자치단체의 차량가격직접지원, 가솔린세, 경유세, 탄소세 등 연료관련 세제 경감 등은 정의 효과가 있는 것으로 나타났다.

중국 자동차 산업의 기술혁신, 성장전략 및 산업정책의 시사점 (Implication from Technology Innovation, Growth Strategy and Industrial Policy of Chinese Automobile Industry)

  • 백서인;이성민;장현준
    • 지식경영연구
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    • 제17권2호
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    • pp.75-101
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    • 2016
  • Since 2009, China has become biggest automobile supplier and consumer all over the world. Chinese government and automobile firms have been executed strategic and aggressive industry policy and business strategy for nurturing automobile industry as a core manufacturing industry. However, can we assure that all of these policy and strategy have positive effect on Chinese automobile industry? For fulfilling this gab, our research examined the government policy and firm's strategy in different development stage of Chinese automobile industry. According to research result, at initial stage(1983-1996), Chinese automobile industry has grown by technological learning and reverse engineering from Soviet Union, Japan and Germany. In rapid growing stage(1996-2009), Chinese automobile firms have succeed to develop and produce own brand product with 100% own technology. And this kind of quantum jump in technology development was conducted by joint venture policy and M&A strategy. However, at the fourth stage(2010-), Chinese government and firms have over invested and focused on Electric Vehicle manufacturing without developing core technology or SW. Overall, the old-fashioned policy and strategy module in manufacturing industry of China could have negative effect on its industry development.

주택담보대출 금융시장에서 Mortgage Broker 역할과 제도화방안 연구 (Mortgage Broker System and Policy Recommendations in Housing Finance Markets)

  • 김용창
    • 한국지역지리학회지
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    • 제11권6호
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    • pp.620-639
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    • 2005
  • 우리나라 금융시장에서 주택담보대출이 차지하는 비중이 매우 크기 때문에 부동산가격정책의 중요한 수단으로 주택담보대출을 활용하여 왔다. 그러나 소비자의 편익을 증진시키기 위한 미시적 금융제도의 발전에는 다소 소홀한 측면이 있으며, 상품정보의 비교분석, 안정적인 대출상품거래 등의 측면에서 소비자의 입장을 반영하고 주택금융상담서비스 품질의 제고를 위해서 모기지 브로커의 역할이 중요해지고 있다. 역할의 중요성에도 불구하고 외국의 경우 모기지브로커 활성화에 따른 대리인 문제가 늘 존재하고 있기 때문에 안정적인 제도적 기반 구축이 모기지 브로커의 활성화에 앞서 중요한 과제라고 할 수 있다. 이에 따라 본 논문에서는 모기지 브로커의 기능과 경제적 존립근거, 외국의 모기지 브로커 제도, 우리나라 주택담보대출금융의 특성과 대출모집인 제도 등을 검토하고, 이를 토대로 소비자의 편익증진 수단으로서 모기지 브로커 제도 도입방안을 제시한다. 제도 도입을 위한 주요 구성내용으로는 자격형태는 국가공인민간자격의 형태로 도입하고, 업무실무 및 윤리규정, 수수료 규정, 공인중개사 역할 부여, 교육요건을 기본적으로 둘 것을 제시한다.

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