• 제목/요약/키워드: Consumer Opinions

검색결과 144건 처리시간 0.029초

관세 납부 등 구매대행업의 문제점 해결을 위한 관세법상 제도적 개선방안 (Institutional improvement plans under the Customs Act to solve the problems of the purchasing agency business such as customs payment)

  • 이기영
    • 한국항만경제학회지
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    • 제39권1호
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    • pp.101-114
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    • 2023
  • 정보통신기술의 발달과 전자상거래의 성장으로 국가 간 B2C 거래의 규모가 확대되고 있으며 향후 온라인 플랫폼을 통한 해외직구 규모는 더욱 성장할 것이다. 하지만 해외직구의 성장으로 부정수입 발생 규모도 성장하고 있어서 사회적 문제가 야기되고 있다. 현행 관세법상 구매대행업체가 과세가격을 거짓으로 제공하여 부족 세액이 발생하는 경우 구매대행업자와 수입신고하는 때의 화주인 소비자가 연대납세의무를 지도록 규정하고 있어서 소비자의 선의의 피해 방지를 위한 법제적 개선이 필요하다. 본 연구는 구매대행업체로 인한 소비자 피해의 문제점과 이를 해결하기 위한 관세법상 제도적 개선에 관한 의견을 제안하였다.

온라인 소비자 리뷰의 효과에 영향을 미치는 요인에 대한 고찰 (Investigation of Factors Affecting the Effects of Online Consumer Reviews)

  • 이호근;곽현
    • 정보화정책
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    • 제20권3호
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    • pp.3-17
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    • 2013
  • 온라인 상점의 발전과 뉴미디어의 등장으로 소비자들 사이에 상품정보에 대한 의견이 교환되기 시작하면서 온라인 소비자 리뷰에 대한 많은 연구가 진행되고 있다. 이에 본 연구에서는 온라인 소비자 리뷰와 관련된 연구의 개괄적인 흐름을 파악하여 연구경향을 분석하고 향후 연구방향을 탐색하였다. 온라인 소비자 리뷰 연구에서는 리뷰의 유용성, 리뷰로 인한 소비자의 태도변화를 주로 다루었으며 이에 영향을 미치는 변수들은 대체로 메시지 요인, 리뷰어 요인, 소비자 요인, 그리고 제품/서비스 요인으로 구분되었다. 메시지의 특성에 대한 연구는 메시지의 양과 평가적 메시지가 많을수록 유용하며, 메시지의 방향성에 대해서는 상황에 따라 다르게 나타나고 있다. 또한 리뷰어의 신뢰성 및 평판, 소비자의 제품지식과 제품관여도, 제품/서비스의 유형에 의해 리뷰의 영향력이 어떻게 달라지는지에 대한 연구가 이루어지고 있다. 향후에는 소셜미디어의 등장으로 보다 활발하게 소비자 리뷰가 이루어지고 사회적 연결망을 통해 전달됨에 따라 이에 따른 소비자 리뷰의 영향력에 대한 연구가 추가적으로 이루어질 필요가 있다. 또한 온라인 소비자 리뷰를 역이용하는 기업이 늘어남에 따라 온라인 소비자 리뷰의 부작용에 대한 실증적인 연구가 필요해 보인다.

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Under-Wear의 착용감과 착용방법에 관한 연구 (A Study of the Wearing Sensation and Wearing Way of the Under Wear)

  • 임순
    • 복식문화연구
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    • 제6권4호
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    • pp.26-38
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    • 1998
  • This paper is based on a survey of consumers 'opinions on underwears. The questions in the survey dealt with what materials were used to manufacture underwears, which underwears were worn together in combinations, and how comfortable underwears were. In addition, the respondents were asked about how many pieces of different underwears they posses. Through such research, this paper aims to provide a guide to manufacturing domestic underwears that are competitive against foreign bands. 336 women in their twenties, thirties, forties and fifties from Seoul and it's suburbs were surveyed. Statistical analysis was performed by calculating the average, frequency and standard deviation, and through one-way analysis and the Duncan test. The following are the results of the study : 1. Consumers were moderately satisfied with Korean-made underwears. In order to complete with foreign brands, products with high consumer-satisfaction levels must be produced. 2. Upper garments usually consisted of brassieres with shoulder straps and sleeveless shirts. For lower underwears, most people tended to wear panties under girdle, with garlets on top. This is most likely the resut of more people wearing slacks than skirts. 3. Consumer in their twenties had anaverage of 1.71 slips, while those in their thirties had 3.07, those in their forties and 3.25, and people in their fifties had 3.88 slips. Thus the number of slips a consumer possesses increases as age increases. for socks, people in their twenties had 7.4 pairs on average, those in their thirties had 5.5, those in their forties had 6.7, and those in their fifties had 5.3. Thus, those in their twenties possessed the most number of socks. Consumers in their twenties also had the largest proportion of socks among all the types of hosiery combined, with 47.1% of their hosiery being socks. 4. Consumers did tend to prefer cotton underwears, but according to the type of underwears, producting using mixed fabrics of cotton and synthetic fibers were also frequently worn. 5. The shape and form of underwear that consumers prefer in a ceratin time frame varies according to the latest fashion in outer wear. Therefore, planning design of underwear products by predicting the future trend of outer wear fashion is necessary.

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친환경 아동용 가구 개발을 위한 소비자 인식 조사 (Consumer Awareness Survey for Environmentally Friendly Children's Furniture Development)

  • 김자경
    • 한국가구학회지
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    • 제28권4호
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    • pp.340-354
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    • 2017
  • Currently, the global furniture market can not overlook environmental problems due to changes in environmental regulations. In order to grow into a global corporation, environmentally friendly design became essential. In addition, domestic and foreign consumers are increasingly interested in and spending on children's furniture, and demand for environment - friendly furniture for children's health and emotional development is increasing. In the era of universal consumer tastes due to massive mass production, it has been changed into a multi-product small-volume production period that reflects the preferences of various consumers, so that various types of furniture that meet individual preferences are required. Therefore, in this study, we investigated various personal opinions, perception, preference, propensity to use furniture, purchasing points, etc. for environmentally friendly children's furniture, and provided basic data for environmentally friendly children's furniture development that reflects consumer preference and requirements. Accordingly, 243 parents who have more than one child living in Seoul, Gyeonggi, and Incheon were surveyed about the use of children's furniture and the perception and preference of environmentally friendly children's furniture. According to the survey results, 64.57% of the respondents knew about eco - friendly children's furniture and the most popular way to get to know eco-friendly furniture was Internet advertising (49.48%). The rate of recognizing eco-friendly furniture as healthy furniture with no emission of hazardous substances was high as 56.16%. The purchase intention of eco-friendly children's furniture was very high at 86.01% and the most important factor in purchasing was the harmlessness to the human body (56.88%). 59.50% said that it is not possible to distinguish environmentally friendly furniture, which means that there is not much information to consumers yet. In addition, the preferred price range is 500~1000 thousand won, and the preference for the rest furniture is high. In the preferred form type, unit type modular furniture is 36.13%, in the material, wood is 72.35%, in the color, the color of wood with wood grain is high as 45.56%.

한복의 소비자 인식에 관한 연구 (Research on Consumer Recognition of Korean Traditional Costume, Hanbok)

  • 조우현;김문영
    • 복식
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    • 제60권2호
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    • pp.130-143
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    • 2010
  • Hanbok industry is not based on a consumer-oriented market system, which is related to poor competitiveness in various areas, such as product planning, marketing, and flow of raw materials. The purpose of this paper is to design and conduct an empirical study on important aspects of consumers. experiences and perspectives about Hanbok, and thereby aims to provide much-needed guidance about ways to promote the Hanbok market. Out of 1065 questionnaires distributed, a total of 1039 was returned with responses and used for analyses. The respondent sample included consumers of various background characteristics in their residential areas, age, gender, education levels, and income levels. Cronbach's alpha and a factor analysis were employed for the reliability and the construct validation of the survey instrument. One-way ANOVA associated with post-hoc comparison tests was used to investigate differences across different demographic subgroups of consumers. The results show that consumers generally view Hanbok as one of the formal dresses, worn one or two times per year for traditional events or ceremonies. Consumers tend to show negative opinions about the pricing, and the inconvenience in cleaning and wearing Hanbok. However, consumers think very highly of the aesthetic values, the gracious styles, and the iconic identity of nationalism of Hanbok. This study suggests that Hanbok for modern consumers should be considered as clothing for a ritual, rather than clothing to reconstruct to be fitted to modern daily lives. Hanbok should be promoted as part of up-scaled and differentiated traditional cultures, as clothing that represents and enhances the traditional elegance and beauty unique to the Korean people.

조리냉동 및 냉장식품에 대한 도시주부의 이용실태 및 인식정도와 식품제조업체의 의식구조 조사에 관한 연구 (Consumer Demands for Prepared Frozen or Refrigerated Foods and Industry′s Response to Consumer Demands)

  • 곽동경;이경애;류은순
    • 한국식품조리과학회지
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    • 제9권3호
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    • pp.230-238
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    • 1993
  • The objectives of this study were to provide the basic data for the consumer education and for the new product development by surveying housewives'demands concerning prepared frozen or refrigerated foods and by surveying industry's practices and opinions concerning new product development. 804 housewives and 14 manufacturing companies of prepared frozen or refrigerated foods were surveyed. Data from housewives were analyzed by using SPSS-X progrm in terms of $x^2$-test, one-way ANOVA, t-test. The results of study are summarized as follows : 1. Frozen dumpling, frozen meat, surimi, ham and sausage were identifed as the most frequently used food items by housewives. The mean storage period for either prepared frozen or refrigerated foods was less than 15 days. 2. Housewives with higher educational background showed the greater concerns in packing and sanitary conditions, convenience in cooking procedures and brand name of the product than their counterparts. 3. Most housewives'purchasing motive for prepared frozen or refrigerated foods was the convenience of the cooking procedures(71.1%). Among the member of family, children(72.8%) specially liked prepared frozen or refrigerated foods. 4. Housewives'demands for prepared frozen or refrigerated foods were 'price reduction'and 'nutrition fortification'. These were in accordance with the companys'opimons. 5. Most wanting new product developments from the housewives perspectives were beverages (37.7%), stir-fried menu items(36.1%), pan-fried menu items(34.0%), stewed menu items(30.3%) and soups(20.4%). In case of stew and soups, the industry did not have a plan to develop those menu items.

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Impact of Marketing Losses on Efficiency in Transacting Banana in Scarce Rainfall Zone of Andhra Pradesh, India

  • Kumar, K. Nirmal Ravi
    • Agribusiness and Information Management
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    • 제9권2호
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    • pp.1-11
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    • 2017
  • Introduction: To analyze the impact of marketing losses on efficiency in transacting banana in Kurnool district of SRZ in Andhra Pradesh and to assess the opinions of the farmers on the constraints in transacting banana. Research back ground, Materials and Methods: The study relies exclusively on primary information obtained from the banana farmers of Kurnool District. Purposive sampling procedure was followed for the selection of the study area. Top two mandals in the district and top two villages in each mandal are selected in accordance with the area under cultivation of banana. Probability proportion to size was followed regarding the selection of sample farmers and accordingly 60 marginal, 37 small and 23 other farmers were selected and thereby, the total sample size was 120. Result and Discussion: Three marketing channels were identified in the marketing of banana in Kurnool district viz., Producer ${\rightarrow}$ Local-exporter ${\rightarrow}$ Wholesaler ${\rightarrow}$ Retailer ${\rightarrow}$ Consumer (Channel-I), Producer ${\rightarrow}$ Wholesaler ${\rightarrow}$ Cart-vendor ${\rightarrow}$ Consumer (Channel-II) and Producer ${\rightarrow}$ Juice-holder ${\rightarrow}$ Consumer (Channel-III). With the inclusion of marketing losses in the price spread analysis of banana in all the three channels, the marketing costs of all the intermediaries were increased and thereby, the farmer's share in consumer's rupee and Net Marketing Margins of the agencies are on the decline. So, without inclusion of marketing losses, the farmer's share in consumer's rupee and Net Marketing Margins of all the agencies are overvalued. The higher the marketing losses, the more is the negative impact on farmer's net selling price, net marketing margins of the intermediaries and marketing efficiency. The sample farmers are facing major problems in marketing of banana like frequent price fluctuations, unorganized marketing and lack of transportation facilities on priority basis. Suggestions: It is suggested to educate the farmers regarding the optimum maturity index for harvest, use of mechanical harvesters, proper placement of fruits during storage and ripening, better packaging and cushioning technologies to absorb shocks during transportation, strengthening of storage facilities and transport facilities, encourage co-operative marketing etc., to promote marketing efficiency of banana in the study area.

소셜빅데이터를 이용한 온라인 소비자감성지수(e-CCSI) 개발 (Electronic-Composit Consumer Sentiment Index(CCSI) development by Social Bigdata Analysis)

  • 김유신;홍성관;강희주;정승렬
    • 인터넷정보학회논문지
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    • 제18권4호
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    • pp.121-131
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    • 2017
  • 인터넷, 소셜미디어, 모바일 등의 등장이후 소비자들은 개인의 의견을 온라인을 통해 적극적으로 표명하기 시작했고 이의 확산 또한 실시간으로 이루어지고 있다. 인터넷 기반의 다양한 커뮤니케이션 활동들을 통해 생산되는 텍스트는 인터넷을 사용하는 사용자들이 공유하고 공감하는 자원으로서 단순한 소통의 도구를 넘어 분석의 가치가 있는 새로운 정보의 창고가 되고 있다. 세계 각국의 정부와 기업은 인터넷과 소셜미디어를 통해 생산되는 소셜 빅데이터를 활용하여 사회/경제적 문제의 해결과 정부의 정책을 효과적으로 추진하는데 적극 활용하고 있다. 특히 경제와 관련해서는 경기현황에 대한 경제주체들의 움직임을 보다 빠르고 정확하게 분석하고 예측하여 이에 알맞은 정책을 적기에 실시할 수 있도록 다각적인 활동을 펼치고 있다. 본 연구에서는 소셜 미디어에 내재된 소비자의 직적접이고 즉시성 있는 의견을 경제적 측면에서 활용할 수 있는 온라인 소비자감성지수 모형을 제시하고 구현하였다. 이를 위해 한국은행의 소비자동향조사(CSI)와 소비자심리지수(CCSI)를 온라인으로 수행할 수 있는 어휘분류체계(온톨로지)와 감성사전을 구축하고 감성분석을 실시하여 생활형편, 경제상황, 소비와 수입 4가지 영역의 소셜감성지수를 도출하였다. 또한 이들을 결합한 온라인 소비자감성지수(e-CCSI)를 개발하고 소비자심리지수와 비교를 통해 유용성을 확인하였다.

의류 소매점의 판매촉진에 대한 소비자 태도와 구매의도 (Consumer Attitudes toward the Sales Promotions of Retail Apparel Stores With Respect to Purchase Intention)

  • 경문수;황춘섭
    • 유통과학연구
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    • 제13권3호
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    • pp.51-60
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    • 2015
  • Purpose - Among potential marketing strategies, the most efficient method to encourage purchase intention is through sales promotions. Sales promotions also serve to enhance customer satisfaction, which is closely related to the incidence of repurchases. Therefore, the success of retail stores greatly depends on the effectiveness of their promotional activities. The present study aimed to obtain the necessary information for apparel stores to establish more effective promotional activities. To this end, the study's specific research questions were to examine 1) consumer satisfaction with the recent sales promotions of retail apparel stores, 2) the levels of consumer preferences for different types of sales promotions (cash discounts, promotional gifts, prize drawings, discount coupons, stamp cards, or mileage cards), and 3) the differences in purchase intention according to preference levels for different types of sales promotions. Research design, data, and methodology - The research employed a descriptive survey method using a self-administered questionnaire. The sample consisted of 700 men (n=234) and women (n=466) ranging in age from their 20s to their 50s and residing in the Seoul area. Data were analyzed through methods including factor analysis as well as Cronbach's α coefficients, the t-test, ANOVA, and the Duncan test. Results - Differences among consumer preferences were identified for each type of sales promotion according to the purchase amount and the customer's age. In relation to purchase amounts below 500,000 won, participants in their 50s have lower preferences for price discounts than those in their 20s or 30s, whereas participants in their 40s or 50s have lower preferences for stamp cards and mileage cards than those in their 20s. When the purchase amount is greater than 500,000 won, housewives have higher preferences for promotional gifts than respondents with other occupations. However, no gender differences were found with regard to preference levels for the different types of sales promotions. Respondents generally exhibited mediocre satisfaction with the sales promotion events of retail apparel stores. They also expressed negative opinions about sales promotions when such promotions lead to high prices, as well as dissatisfaction with the poor quality of promotional gifts. It was also found that, regardless of the purchase amount, the groups with higher preferences for discount coupons and mileage cards displayed higher purchase intentions. Only when the purchase amount is greater than 200,000 won did the group with higher preferences for lottery system promotional gifts express higher purchase intentions. On the other hand, for all purchase amount sizes, there were no differences in purchase intentions according to preferences for cash discounts, promotional gifts, or stamp cards. Conclusions - The results revealed that greater effort must be devoted to enhancing consumers' satisfaction levels with the promotional activities performed by apparel retail stores. The results also showed that it is necessary to differentiate among sales promotion strategies according to preference levels for different types of sales promotions, purchase amounts, and target consumer ages.

서울지역 대학생들의 패스트푸드의 외식행동에 관한 실태조사 (A Survey of College Student Behaviors on Fast Food Restaurants in Seoul Area)

  • 한명주
    • 한국식생활문화학회지
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    • 제7권2호
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    • pp.91-96
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    • 1992
  • Eight hundred college students in Seoul area were surveyed for consumer behaviors and opinions about fast food restaurants at library, student center and class room from August 26 to 30, 1991. The result of this study showed that 70% of college students preferred to eat hamberger or chicken and 49% of them visited to fast food restaurants 1-3 times per month. The reasons given by students for patronizing fast food restaurants were the following, from most to least frequence: 'convenient', 'pleasant atmosphere', 'nice place to stay with friends', 'taste of food', 'speed of service', 'to be able to stay as long as I want', 'hygiene', 'variety of food price', 'nutritious food'. Majority of college students(71%) selected their food by preference, but 22% of them done by price. They were least satisfied with price and quantity of fast food. Therefore, it is important to develop domestic brand fast food restaurants to lower the price of fast food.

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