• Title/Summary/Keyword: Consumer Information

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노년층 의류 소비자를 위한 온라인 소비자 정보에 대한 분석 - 한국과 미국의 웹사이트의 비교연구 - (Content Analysis of On-Line Consumer Information for Elderly - Comparison between the US and Korea Apparel E-tailing Sites -)

  • 홍경희;추호정
    • 복식문화연구
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    • 제16권3호
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    • pp.559-573
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    • 2008
  • Internet apparel businesses are required to provide various kinds of consumer information which includes both product information and customer service information. "New Age Elderly" who become an aged man in 21th century are familiar with internet and other high technological tools from their life time experience with technological development and ready to enjoy the convenience the technology offers. As a preliminary step to develop internet consumer information model for elderly consumers, this study examines the US and Korea apparel e-tailing sites targeting elderly consumers. Ten Korean sites and nine US sites were selected and compared for their provision of consumer information in terms of contents, ease to access, and the completeness of the information. Results of data analysis indicate that elderly market in Korea is not yet clearly defined compared to the US. In Korea, elderly consumer market is considered as a part of middle-aged market, and there was no unique target marketing efforts observed. Korean sites are better than the US's sites in terms of shopping information, while the US sites offer detailed information about the company, and customer service information. In both countries, fashion related information is lacking and failing to satisfy fashion conscious elderly consumers. Managerial implications were discussed.

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선진국의 전자거래 소비자정책 (The consumer policies for the electronic transaction)

  • 박호용
    • 통상정보연구
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    • 제4권2호
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    • pp.57-76
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    • 2002
  • This paper surveys consumer policies for the internet transaction in the developed countries. Recently the internet transaction has been witnessing a remarkable change represented by the rapid spread of "revolution of distribution". It cannot be, however, stated that internet transaction will dominates all the market places without enhancing consumer's reliability in the internet transaction. Many countries made an efforts to the consumer protection in order to develop infra-structure of information industry. We will soon discover a new paradigm that consumer protection is not a tool for development of cyber market but the goal itself. We survey the process of consumer policies discussed in the developed countries and study the point of prevailing arguments of the consumer protection in the internet transaction. The arguments discussed in OECD meetings are debatable, especially, to the degree of government intervention in the field of consumer protection between EU and US. In contrast of US insisted on the minimum intervention of the government, EU suggest the opinion of more aggressive role of government in consumer policy in the cyber market. This paper attempts to provide several guide lines of Korean consumer policy in the cyber market.

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소비자의 내적 정보량과 구매전 탐색이 구매후 만족에 미치는 영향 -컴퓨터 구매행동을 중심으로- (The Effects of Internal Information and Prepurchase Search on Consumer Satisfaction -Focus on Purchasing Computer-)

  • 이기춘
    • 대한가정학회지
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    • 제36권5호
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    • pp.1-15
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    • 1998
  • The purpose of this study is to examine the effects of the extent of information search on consumer satisfaction and to provide, ultimatly, effective consumer search for consumer satisfaction. Data for this study were collected from 452 computer purchasers who living in Seoul. This study has focused on new computer purchasers. The amount of internal information was measured by three categories, such as the number of computer purchase, the frequency, duration of computer use and the degree of computer education. In addition, the amount of prepurchase search was measured by threecategories, such as neutral information, commercial information and private information. The research results shows that the variables affecting on the level of consumer satisfaction are objective search, the degree of computer education, the frequency and duration of computer use, the number of computer purchase. Meanwhile, commercial information search and private information search are not significant affecting variables on the level of consumer satisfaction.

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소비자의 정보격차 분석: 정보사회가 가져올 또 하나의 소비자문제 (An Analysis of Consumer information Gap: Another Consumer Problem in an Information Society)

  • 김기옥
    • 대한가정학회지
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    • 제38권10호
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    • pp.97-115
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    • 2000
  • This study stems from the speculation that consumer life will be limited if consumers are not involved in the cyberspace and focuses on the differences of consumer competence as a result of information gaps among consumers. A cluster analysis is applied for cortege students who are ahead of the rest of the society in terms of the information level. Over the half of the students is grouped as a general level of information, about one quarter of those as an advanced level, and about one tenth as a behind level. The levels of consumer competence are very much differed among the three groups of students. This result indicates that information gap will be another source of consumer problem in an information society. Therefore, much more attention should be focused on the information gaps among consumers.

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정보사회에서의 소비자 개인정보보호에 관한 연구 (A Study on Consumer Personal Information in Information Society)

  • 남수정;김기옥
    • 대한가정학회지
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    • 제37권10호
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    • pp.55-66
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    • 1999
  • The purpose of this study is to propose consumer policy related to the protection of personal information on the basis of regulations and laws in the developed countries. From this study, implications for the protection consumer privacy are discussed as follows. First, Consumer education is needed to enhance consumers'knowledge on their privacy right and this should be done not only by private consumer organization but also by businesses. Second, Businesses should realize ethical responsibilities of consumers'privacy right when they use personal information by databasemarketing. Finally, Government should establish a privacy law concerning both public and private sectors.

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민간 소비자상담 사이트의 상담서비스 평가 (Evaluation of counseling Services in Private Consumer Counseling Sites)

  • 김기옥;유현정;남수정
    • 대한가정학회지
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    • 제39권7호
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    • pp.145-163
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    • 2001
  • The purpose of this study was to evaluate counseling services in consumer counseling sites. We analyzed the contents and services of consumer counseling from the following internet sites; http : //www . gcn. or. kr , http : //www. jubuclub. or. kr, http : //www. cacpk. erg, http : //www . tor. co. kr/~ consumer, http : //civ. miriman. co. kr, http ://my. netian .com/~rokmc9. The major findings were summarized as follows: (1) All sites provided both a lot of information on consumer affairs and services for consumer counseling. (2) Two out of six private consumer counseling sites were technically inappropriated. They are wow.gen.or.kr and cia.miriman.co.kr (3) Consumer counseling services with specialized information and laws on consumer affairs were more likely provided from sites of consumer organizations than personal sites. (4) Personal sites made more consumer friendly communication than organization sites.

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Information Effect on Organic Vegetable Purchase Interest through Consumer Preferences and Awareness

  • ADAWIYAH, Rabiatul;NAJIB, Mukhamad;ALI, Mochammad Mukti
    • The Journal of Asian Finance, Economics and Business
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    • 제8권2호
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    • pp.1055-1062
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    • 2021
  • This study aims to determine the effect of consumer preferences and awareness on interest in organic vegetables. Factors observed in this study were information, consumer preferences, consumer awareness, and consumer buying interest toward organic vegetables. This research uses descriptive quantitative method. The data sampling technique uses accidental sampling method. The data was collected from respondents consisted of 100 consumers of five major retailers in the city of Bogor in Indonesia. The respondents consist of 80 female (80%), and 57 respondents are 25-34 years old (57%). In terms of education, type of job and monthly income of respondent, the sample can be categorized as middle-class segment. The data obtained were analyzed using Structural Equation Modeling with Partial Least Square (SEM-PLS). The results of this study indicate that the information obtained by consumers significantly and positively affects consumer preferences and consumer awareness of organic vegetables. Then, consumer preferences and consumer awareness significantly and positively affect the interest of consumers to buy organic vegetables. Consumer preference for organic vegetables is still considered quite low. The factors that influence the low consumer preference are the price of organic vegetables, which is more expensive than non-organic vegetables and the unattractive packaging of organic vegetables.

Web 2.0 정보화 시대에 부합되는 소비자교육 교과경쟁력 강화 방안에 관한 연구: 고등학교 기술/가정 교과에서의 소비자교육에 대한 유용성 평가와 교육방법 개선을 중심으로 (A Study on Strengthening the Curriculum Competitiveness of Consumer Education Consisted with the Web 2.0 Information Age: Based on the Evaluation of Availability and Improvement of Teaching Method of Consumer Education in High School Domestic Science)

  • 황인숙;박선영
    • 가정과삶의질연구
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    • 제28권3호
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    • pp.27-41
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    • 2010
  • In this study, based on the current curriculum of consumer education in high school with the advent of Web 2.0 age, I analyzed both the curriculum used by new information tools related with Web 2.0 age and the one used by traditional tools to find out the degree of necessity of consumer education for the high school students in proportion to the level of their informational ability. First, compared with the education of food, clothes and shelter in the curriculum of manual training and domestic science, the necessity, importance, and availability were low and the students had a lower level of interest than they had with the three factors mentioned above. Second, after dividing the sector of consumer education in the curriculum into three fields such as reasonable purchase and use, solution and prevention of consumer problems and forming a new consumer trend, I looked into the necessity of the teaching method using conventional tools and the one using new informational tools following Web 2.0 age respectively. Traditional tools were favored for the education of consumption-related laws and policies, consumers' rights for the general cause of consumer problem solving and preventing. For the generation of the new comsumer trend, the new information tools were preferred in the appreciation of consuming culture and the issues of consuming environment. Third, it was revealed that students' level of informational ethics was the highest at 5.55 while their level of information creation and processing was the lowest at 3.96 from the research of six categories of their informational ability.

의류상품에 대한 소비자 지식수준과 관여도에 따른 정보처리유형에 관한 연구 (A Study on the Level of Consumer Knowledge and Involvement of Apparel Products on Information Processing Type)

  • 이지연;박재옥
    • 한국의류학회지
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    • 제29권8호
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    • pp.1125-1135
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    • 2005
  • The purpose of this study were to clarify differences in information processing type in relation to the consumer knowledge and involvement of apparel and to clarify differences in demographic characteristics in relation to the information processing type of consumer. The subjects of this study were female adults who lived in Seoul, Kyunggi or Incheon areas and Quota sampling using age and residential areas was employed. Major statistical methods were Chi square test and discriminant analysis. The results were as follows: 1. Consumer knowledge was found to be significantly related to the classification of information processing type. Low knowledge group tended to process infarmation rationally but high knowledge group utilized both rational and experiential process. 2. Consumer involvement was found to be significantly related to the classification of information processing type. Low involvement group tended to process information passively. High involvement group utilized both rational and experiential process 3. Information processing type was related to consumer's demographic characteristics such as age, education level, marriage, and purchase expense of apparel

전자상거래시 소비자정보탐색과 소비자만족에 관한 연구 (Consumers′ Information Search and Satisfaction in Electronic Commerce)

  • 김선량;정순희;차경욱
    • 가정과삶의질연구
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    • 제20권6호
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    • pp.95-107
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    • 2002
  • This study examined which factors were related to the amount of consumer information and the level of consumer satisfaction in electronic commerce. The sample (n= 426) was composed of those who had already engaged in e-commerce. T-test and ANOVA were completed to investigate how the amount of information and the level of satisfaction differ by socioeconomic, internet-related, and purchase-related characteristics of the consumers. The results of this study were as follows: First, consumers who were female and college graduates were more likely to search lots of information in e-commerce. The amount of consumer information was positively related to both the years of internet experiences and the time used on internet per day. Second, consumers who were male, aged on 30s, and who were college graduates with higher incomes were more likely to gather information about product functions, while consumers who were female with less experiences of internet shopping were more likely to consider the brand name. Third, income and education level were positively associated with the level of consumer satisfaction in e-commerce. Those who have experienced lots of purchase in e-commerce were generally satisfied with the shopping in e-commerce. Fourth, the amount of consumer information was positively related to the level of consumer satisfaction, especially satisfaction regarding product qualify and the convenience of shopping in e-commerce.