• Title/Summary/Keyword: Consumer Expectations

Search Result 162, Processing Time 0.025 seconds

A Case Study on Joint Overseas Expansion of Home Shopping Firm and Consumer Goods SMEs (홈쇼핑 기업과 소비재 중소기업의 해외 동반진출에 관한 사례연구)

  • Yang, Heesoon;Jeong, So Won;Chung, Jae-Eun
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.13 no.3
    • /
    • pp.153-165
    • /
    • 2018
  • There must be a balanced development of both conglomerates and small and mid-sized companies in order to secure constant economic growth and competitive edge of South Korea. Accordingly, high expectations are being placed on win-win growth and joint overseas expansion of conglomerates and small and mid-sized companies. This study seeks efficient ways to promote joint overseas expansion of major retailers and small and mid-sized companies considering the distinctiveness of home shopping by conducting interviews about joint overseas expansion of home shopping companies and small and mid-sized consumer goods companies in South Korea. To do this, interviews were conducted with three home shopping companies and three consumer goods SMEs operating in overseas markets. The results are as follows. Home shopping companies contribute to opening up overseas markets for small and mid-sized consumer goods companies, and allows them to make use of business and marketing competencies that they lack. Home shopping companies also produce visual materials or provide language translations, and help draw up documents for customs clearance in trading. They also form market development teams and provide information about the overseas markets. However, since the actual benefits from joint overseas expansion are minor for home shopping companies, there is a need for a strategy for win-win growth of both parties in the long run. To this end, it is necessary to provide substantial benefits to encourage joint overseas expansion. Ultimately, balanced development between home shopping companies and small- and medium-sized consumer goods companies should be promoted.

A Study on Competitiveness-reinforcing Factors in Designing Digital Door Lock Products and in Penetrating the Market -With Focus on an Analysis of Consumers' Preference by Product- (디지털 도어락 시장 진입을 위한 제품디자인의 경쟁력 장화요소 연구 - 제품별 소비자 선호도 분석을 중심으로 -)

  • Yoo, Boo-Mee
    • Archives of design research
    • /
    • v.18 no.1 s.59
    • /
    • pp.135-144
    • /
    • 2005
  • Consumers' awareness of product value, and their product preferences, are becoming increasingly influential in product development, particularly in corporations' efforts in manufacturing products with a competitive edge. Corporations conduct surveys on consumers' product satisfaction and preferences and conduct in-depth studies on consumer needs. They then manufacture products in accordance with the results of these surveys and studies. With the necessity and demand for digital door lock products recently growing, this research sought to explore product competitiveness reinforcement factors that could facilitate market penetration, and to formulate corresponding design strategies. In-depth consumer interviews were also conducted to identify consumer lifestyles and needs. Furthermore, consumer preference images, purchase and use-related patterns, and the status of door lock markets were studied. In the past, to design and manufacture consumer-oriented products, corporations primarily resorted to the improvement of the products' technological features. At present, the users' product preferences and the ways that they use these products are the factors that determine product design. Consumers today tend to adjust their lifestyles according to available products, and prefer products that have greater value in terms of lifestyle and culture. Strategic points for reinforcing competitiveness were presented in this study: first, offering different values that will enhance consumer satisfaction, second, positively developing bio-recognizable methods that will boost consumer preference, third, meeting the consumers' expectations that door lock products should not be mere 'entrance and exit control' systems, but network security systems and fourth, adopting convenient authentication methods backed by advanced technologies.

  • PDF

Financial Planning for Retirement among Paid Workers Aged 20s and 30s (20, 30대 임금근로자의 은퇴재무설계에 관한 연구)

  • Cha, Kyung-Wook;Park, Mi-Youn;Kim, Yeon-Ju
    • Journal of Families and Better Life
    • /
    • v.26 no.1
    • /
    • pp.149-163
    • /
    • 2008
  • This study examined the expectations and attitudes toward retirement, and financial planning for retirement among paid workers aged 20s and 30s. It compared paid workers' socio-economic, and retirement-related characteristics between those who had retirement planning and those who did not, and identified factors important to retirement planning decision. Data for this study were from a questionnaire completed by paid workers in age 20s and 30s (n=227), and were analyzed by t-tests, chi-square tests, and a logistic regression model. The findings of this study were as follows: First, the paid workers' expected retirement age was 56, and their ideal age for retirement was about 60. More than 85% of workers agreed that the retirement planning should begin before age 40, but just 51 % of the workers had retirement planning. Second, the workers aged 30s, married, and those who had higher incomes and home ownership were more likely to prepare financially for their retirement. Third, as their expected retirement age increased, the probability of decision to retirement planning increased. Those who expected that the economic status of retirees' living would be same as their current economic status were more likely to have retirement planning. The positive attitudes toward retirement had significant effect on the decision to have retirement planning.

Effects of Consumer Knowledge and Expectation of Functional Materials for Apparel on University Students' Behavioral Intention (대학생의 기능성 소재에 대한 지식과 기대수준에 따른 행동의도 차이)

  • Choi, La-Yun;Jeon, Eun-Kyung;Yoo, Hwa-Sook
    • Fashion & Textile Research Journal
    • /
    • v.11 no.2
    • /
    • pp.262-270
    • /
    • 2009
  • The objectives of this study were to investigate university students' knowledge and expectation of functional materials for apparel and to examine how the knowledge and expectations affect their behavioral intention. For this purpose, a questionnaire survey was conducted. 500 questionnaires were distributed to the students and 409 questionnaires were used for data analysis. The data were analyzed by frequency, factor analysis, reliability analysis, regression analysis and ANOVA, using SPSS 12.0 package. As the results, it showed that the knowledge related to functional materials for apparel was medium level. Brand knowledge among the objective knowledge of functional materials for apparel revealed to have a lower level than the knowledge of clothing materials, product, use and wash & care. The level of self-evaluation knowledge among subjective knowledge appeared to be lower than the one of experience related knowledge. As the correlation coefficient of objective knowledge and subjective knowledge was low, it was thought that both of them must be considered in studying on consumer knowledge. It showed that the university students' expectation of functional materials for apparel was composed of physiological and physical aspects, social and psychological aspects, and practical and aesthetic aspects. The expectation was revealed to be generally high. However, the level of expectation to the practical and aesthetic aspects was lower than those of other aspects. University students' knowledge and expectation were found to have influence on their behavioral intention. In other words, it showed that the higher university students' knowledge level and expectation level were, the bigger behavioral intention was.

A Post-Purchase Satisfaction of Skin Care Cosmetics Depending on a Pre-Purchase Utilization of Information Sources among Consumers in Their 20s (20대 소비자의 기초화장품 구매 전 이용한 정보원천 활용도에 따른 구매 후 만족도)

  • Lee, Da Young;Lee, Seung Sin;Lee, Young Hee
    • Human Ecology Research
    • /
    • v.55 no.6
    • /
    • pp.593-607
    • /
    • 2017
  • Cosmetics market information is important due to advances in information communication technology and the growth of cosmetics market. This study analyzed the relationship between the pre-purchase utilization of information (commercial, neutral, personal and experiential) and the post-purchase satisfaction of skin care cosmetics, categorized as functionality, safety, economic feasibility, information reliability, purchase convenience, condition of purchase place, packaging/design of product and service. This study analyzed reliability, frequency, differences, correlation and regression analysis using SPSS ver. 24.0. The study results are summarized as follows. First, gender was a significant variable in the level of information source utilization. Women used commercial, neutral, and experiential information sources more actively than men. However, women had lower post-purchase satisfaction that could be understood through expectation disconfirmation theory. Women have very high expectations that can lower post-purchase satisfaction. Second, information source utilization can improve post-purchase satisfaction for cosmetics. The consumer post-purchase satisfact the lowest in the commercial information source; however, consumers were satisfied when the commercial informationinformation sourceenon and regre. Third, the consumeried itnformation sourceenon and regression analysis ial, neutral,source and reflected the characteristics of experiential goods. Therefore, companies should provide accurate commercial, personal and experiential information to increase consumervide accurate commercial, per as well as conduct experiential marketing.

Consumer recognition and mechanical property comparison of wetsuit material for diving (다이빙용 웨트수트(wetsuit) 소재에 대한 소비자 인식조사와 물성 비교)

  • Sang, Jeong Seon;Oh, Kyung Wha
    • Journal of the Korea Fashion and Costume Design Association
    • /
    • v.20 no.4
    • /
    • pp.163-174
    • /
    • 2018
  • Consumer and property evaluation of wetsuit materials were conducted to obtain useful data for developing competitive products that meet consumer expectations and improving industrial competitiveness. Data were collected through online surveys of 213 domestic consumers who have experienced wearing wetsuit among marine leisure activities. Five types of commercial wet suit materials by brand and four types of commercial wet suit materials with the same quality by thickness were collected. Then, their physical properties, salt water resistance and thermal insulation rate were evaluated and compared. As a result, the most commonly used wetsuit material is 3 to 5 mm thick, and the basic jersey material is bonded on both sides. As a processing for imparting functionality, processing for improving warmth and reducing surface resistance are most frequently used. Consumers often feel uncomfortable when wearing a wetsuit, such as wearing comfort, weight, ease of movement, stretchability, and clothing pressure, which are different from those of casual wear. Also, mechanical strength and warmth were considered to be the most important criteria for selection of wetsuit material for purchase or rental. The mechanical properties of brand A and B were better than those of brand C, D, and E. Resilience and thermal shrinkage were better in brand C, D, and E. On the other hand, there was no significant difference in the physical properties due to the difference in thickness of the material at the same quality. Also, it was found that the thicker the material, the more stable it is in the heat. Brand A and B had superior salt water resistance than brand C, D, and E. In the thermal insulation test, brand A and B showed better insulation characteristics than brand C, D, and E, but the types of bonded fabric and surface finishing of materials were thought to have affected. In comparison of the thickness, the thicker the materials, the better the salt resistance and the thermal insulation.

Wholesale frames in the company distrubution channel analysis (도매안경테 회사의 유통경로 분석)

  • Jang, Woo-Yeong;Park, Jeong-Sik;Lee, Jeung-Young
    • Journal of the Korea society of information convergence
    • /
    • v.6 no.2
    • /
    • pp.89-96
    • /
    • 2013
  • In this study, focusing on workers wholesale optical frame, analyze the distribution of the optical frame, we studied the improvement of distribution. Has a work in the distribution industry and education in the various age groups, size of the company was small-scale. For the inventory management of the optical frame, systematic management is not performed, expectations for a better distribution system also was not large. In order to ensure better sales, wholesale optical frame company role intermediate of the spectacle manufacturers optical frame consumer deemed it is necessary to ensure the activation of internet sales and joint sale.

  • PDF

An Study of Low Growth of B2C Electronic Commerce in South Korea - Price, Costs, Law and Policy (한국 B2C 전자상거래의 저 성장 요인 연구 - 가격, 비용, 법률과 정책)

  • 박주상
    • The Journal of Society for e-Business Studies
    • /
    • v.7 no.3
    • /
    • pp.159-170
    • /
    • 2002
  • As the Internet has been spread widely and rapidly in Korea since mid 1990s, the growth of electronic commerce was expected to be so at first. It was generally believed that the Internet and electronic commerce would increase the market efficiency and decrease the asymmetry of information. Electronic commerce seemed to replace the traditional market by lowering price and creating consumer-driven market, The actual situation of market, however, is not. The fact-finding research tells the different result that the amount of B2C electronic commerce in Korea is very small contrary to expectations. This study is for the analysis of low growth of B2C electronic commerce in Korea, and to find solutions.

  • PDF

Shelf-life Extension of Fresh and Processed Meat Products by Various Packaging Applications

  • Lee, Keun Taik
    • KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
    • /
    • v.24 no.2
    • /
    • pp.57-64
    • /
    • 2018
  • This article delves into the current status of various packaging technologies, which are currently being applied or are under development for the shelf-life extension and quality improvement of fresh and processed meat products. Traditional packaging methods include vacuum packaging, modified atmosphere packaging, and air-permeable packaging. Recently, innovative packaging methods have been introduced that utilize technologies such as barrier-films, active packaging, nanotechnology, microperforated films, far-infrared radiations, and plasma treatment. All of these packaging methods have their own merits and drawbacks in terms of shelf-life and quality maintenance. A right choice of packaging system for fresh and processed meat products must be made in accordance with the conditions of the raw material, storage, and distribution in the market and household, and while considering the environmental sustainability and consumer's expectations.

A Study on Comparison of Excellence Among of P-Model, E-Model, and GAP-Model

  • Cho, Yoon-Shik;Doh, Min-Sun
    • Journal of the Korean Data and Information Science Society
    • /
    • v.19 no.3
    • /
    • pp.893-901
    • /
    • 2008
  • The disconfirmation paradigm is the earliest researched and the most deeply researched of all the paradigms in marketing. Disconfirmation paradigm deals with the influence of expectation, perceived product performance, and the discord between the two on consumer satisfaction. The GAP-Model is based on the disconfirmation paradigm that tries to understand the effect of the gap between before purchase expectations and after purchase perceptions of the product performance on dependent variables such as customer satisfaction. The purpose of this research is to test whether regression coefficients of a P-Model(performance only model), an E-Model(expectation only model) and GAP(P-E)-Model are equivalent in explaining service value and loyalty. The Chow's F-Test is used to test the excellence of the 3 models. As a result of comparison and analysis, P-Model showed more excellence of service value and loyalty than E-Model or GAP-Model.

  • PDF