• Title/Summary/Keyword: Consulting Evaluation

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Economic Evaluation of Early Detection System for Warranty Issues (품질보증 이슈 조기감지 시스템의 경제성 평가)

  • Jung, Sung-Hwan
    • Journal of Korean Society for Quality Management
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    • v.40 no.1
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    • pp.39-48
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    • 2012
  • An early detection system for warranty issues periodically collects customers' claim data and automatically reports alarms about emerging issues based on statistical algorithms. It helps companies to reduce an issue definition time and save the handling cost of warranty claims. This paper provides an evaluation framework to validate the economic effect of an early detection system project. For this purpose, we present economical index of a project with explicit formulas such as ROI(return on investment), PP(payback period), NPV(net present value), PI(profitability index) and IRR(internal rate of return) and analyze the sensitivities of the index according to the variation of project input parameters. The proposed analysis framework is expected to be used for evaluating economic values of various system integration projects.

Therapeutic Approaches to the Patients who were Referred for Psychiatric Consultation from Medical Departments - Internist's View about Management of Medical Patients with Psychiatric Problems - (정신과에 의뢰된 내과계 환자들에 대한 치료적 접근 - 내과의사로서의 입장 -)

  • Lee, Sang-In
    • Korean Journal of Psychosomatic Medicine
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    • v.1 no.1
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    • pp.81-91
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    • 1993
  • The consulting internist will encounter patients with psychiatric symptoms and those who take psychotropic medications in many settings. The internist must loam to feel comfortable interacting with patients who display psychiatric symptoms. while maintaining an open and unprejudiced attitude toward their evaluation. The proper delineation of psychiatric disorders from normal emotional reactions resets on a careful history, a mental status evaluation. and a knowledge of psychiatric syndromes. Many physicians tend erroneously to view behavioral changes only in a psychological framework Abrupt changes in behavior, personality, mood. or ability to function should be evaluated for possible organic causes. Then, the internists should take their consultation to psychiatrists and freely discuss psychologic problems of the patients.

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An Internet Shopping Mall Evaluation Model based on Malcolm Baldrige Model (말콤 볼드리지 기반한 인터넷 쇼핑몰 평가모형)

  • Kim, Hee-Ohl;Baek, Dong-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.3
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    • pp.102-113
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    • 2010
  • In this research, we proposed a quality evaluation standard model which is suitable for the internet shopping mall based on the Malcolm Baldrige National Quality Award model. A 7-Point Likert Scale was used based on the seven categories within the 2008 Malcolm Baldrige Criteria : Leadership, Strategic Planning, Customer and Market Focus, Measurement Analysis and Knowledge Management, Workforce Focus, Process Management, and Result. Furthermore, we analysed the validity and causal relationship among the factors within the model. The goal of this research is to find a rational standard to evaluate internet shopping malls nationwide and help the structuring and the operation of these malls. The results may be used not only as a tool to evaluate internet shopping mall sites but also as a guideline to improve the quality of a internet shopping mall site that is under development.

A Case Study of Soft-Skill Education (소프트스킬 함양교육 사례)

  • Park, Mi-Keung;Cho, Hyuk-Gyu
    • Journal of Engineering Education Research
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    • v.15 no.3
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    • pp.59-65
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    • 2012
  • The skill that meets the intellectual and technical requirements in workplace is called hard skill. The counter part of it is 'softskills' which enhances an individual's interactions, job performance and career prospects. It becomes more necessary skill as society changes. In this paper we first show the demand for the softskill improvement education for engineering major students. Then we introduce a 'softskill improvement education' program developed by the "Center for innovative engineering education" in a University. The contents of the program are chosen by the needs of society, companies that hire our students, ABEEK educational objectives and consulting from professors. To improve the skills we used various activities as tools which are mentioned and introduced. The evaluation of the program results are discussed. We suggest some ways to improve the program.

Teaching-Learning Model of Convergence Project Based on Team Teaching in Engineering Education (공학교육에서의 팀티칭기반 융합프로젝트중심 교수학습모형의 개발)

  • Park, Kyungsun
    • Journal of Engineering Education Research
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    • v.17 no.2
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    • pp.11-24
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    • 2014
  • The purpose of this study is to develop a teaching-learning model of convergence project based on team teaching. Based on development research methodology which explored a university case, the teaching-learning model was developed including three phases such as preparation, planning, and implementation & evaluation. The preparation phase has three steps as follows: to organize team teaching faculty; to develop convergence projects cooperated by industry and university; and to design instructions based on supporting convergence projects. The last step of preparation phase consists of five design activities of: (1) instructions and teaching contents; (2) communication channel among faculty members; (3) feedback system on students' performance; (4) tools to support learners' activity; and (5) evaluation system. The planning phase has two steps to analyze learners and to introduce and modify instruction and themes of convergence projects. The implementation & evaluation phase includes five steps as bellow: (1) to organize project teams and match teams with faculty members; (2) to do team building and assign duties to students of a team; (3) to provide instruction and consulting to teams; (4) to help teams to conduct projects through creative problem solving; and (5) to design mid-term/final presentation and evaluation. Lastly, the research implications and limitations were discussed for future studies.

Seeking the Meaning of Microteaching Experience to New Professors (마이크로티칭 경험이 신임교수에게 주는 의미 탐색)

  • Cho, Yong-Hyung;Seo, Young-Hee
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.5
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    • pp.721-738
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    • 2012
  • The objective of this study is to provide university authorities with substantial help in enforcing Microteaching to new professors based on qualitative study. The subjects participated in this study are eleven new professors working for D college located in Busan and the study lasted for ten months from May 2011 to February 2012. The results of this study are as follow: First, new professors took cognizance of Microteaching both as a burdensome task and as a teaching evaluation tool. Second, they had difficulties confronting their exposed teaching realities and accepting the results of teaching evaluation. Third, Microteaching contributed to the shift of professors' attitude from teacher's perspective to students' and the shift of their cognizance from the existing teaching attitude to the improved, innovative, and open teaching attitude. Lastly, this paper proposes that Microteaching enforcement should be made through professors' voluntary participation based on the change of professors' cognizance on Microteaching and Microteaching consulting should be a progress-oriented process rather than an evaluation-oriented process.

A Relative Importance Evaluation for the Perception of Managers on the Comprehensive Rural Village Development Project using Analytic Hierarchy Process (계층분석과정(AHP)을 활용한 권역단위 종합정비사업 사무장 의식의 상대적 중요도 평가)

  • Jang, Dong-Heon
    • Journal of Korean Society of Rural Planning
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    • v.21 no.1
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    • pp.41-50
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    • 2015
  • In this study, the relative importance for the perception of managers on the comprehensive rural village development projects was evaluated using the AHP method. The fields for evaluation were 4 fields including human relationships, working conditions, work compensation and work burnout. Also, the relative importance for the perception of managers and priority order were analyzed through 15 evaluation items. The analysis result shows that the human relationships among 4 fields were regarded as the most important field, followed by work compensation, working conditions and work burnout. Also, the relationship with the chairperson for the human relationships, continuity of employment for the working conditions, salary for work compensation, and mental stress for work burnout were considered respectively as the most important item. Also, salary among all evaluation items was considered as the most important item for the relative importance, followed by continuity of employment, relationship with village residents and mental stress. However, work load, consulting firms, impersonal treatment and the relations between the administration showed relatively low importance and priority order. It is considered that this analysis result will be used as important preliminary data for establishing the role of manager in the comprehensive rural village development project.

Developing Evaluation Indicators for Selecting Suppliers based on IoT Business Model in Servitization Using Delphi Method (델파이 기법을 사용한 사물인터넷 비즈니스 모델 기반의 서비타이제이션 협력업체 선정 평가지표 개발)

  • Yang, Jae-Yong;Lee, Sang-Ryul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.1
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    • pp.21-32
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    • 2019
  • The flow of the $4^{th}$ Industrial Revolution calls for the innovation of the traditional business models of the manufacturers. Servitization is a corporate strategy to respond to changes in the business environment. These days, the value that the market demands can be created on the basis of the product-service integration. Thus the manufacturers must pursue the fundamental innovation of the current strategy and business models. It is necessary to create common values with customers through providing product-service integrated offerings beyond the development, production, and delivery. The purpose of this study is to develop the evaluation indicators for selecting suppliers when the manufacturer who offers the value of product-service integration needs to obtain the resources from outside. The case company in this study is the manufacture firm conducting the retail IoT business as a new business. The Delphi method is used to develop the evaluation indicators for selecting suppliers. This study suggests the academic implications providing the perspective of Servitizaiton by using Delphi method, and the practical implications applying the creating value method of Servitization by collecting the opinions from both value providers and value consumers in the process of developing the evaluation indicators.

Current Status and Improvement Plan for Evaluation System of Records Management in Public Institutions (공공기관 기록관리 평가제도의 현황과 개선방향)

  • Park, Jong Yeon;Rieh, Hae-young;Seo, Hyo-Sun;Kim, Woo-hee
    • Journal of Korean Society of Archives and Records Management
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    • v.19 no.1
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    • pp.251-274
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    • 2019
  • It has been more than ten years since the evaluation system of records management in public institutions was introduced. Over the past decade, the evaluation system of records management in public institutions has contributed to the professional deployment of records management and the expansion of the records infrastructure. However, at this time, it is necessary to introduce a new evaluation system because of various problems including ranking and insufficiency of feedback measure. Therefore, we attempted to identify the problems and suggest the direction of improvement by analyzing the status of the evaluation system for records management in public institutions and collecting opinions from various sectors. The directions of the new institutional evaluation on records management based on the analysis of the problems are a step-by-step introduction, the selection of customized evaluation indicators according to institutional characteristics, the introduction of the governance system, self-evaluation by selecting autonomous indicators of institutions, and the strengthening of the consulting function of the National Archives of Korea.

A study of appropriateness evaluation method for quality activity management of Software R&D Project (융복합 시대의 국가 SW R&D 프로젝트에 대한 품질활동관리 적정성 평가 방안 연구)

  • Seo, Young Wook;Chae, Seong Wook
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.91-99
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    • 2015
  • Reviewing the previous researches related to SW quality, we find that they are mostly quality evaluation models for SW quality improvement and maturity-design models for software project management evaluation. There are few studies for the appropriateness of SW quality management by Quality Control(QC) functions. Moreover, they are bound for government's SW R&D projects in the view of the third party. Therefore, we propose means for the objective evaluation of SW quality management's appropriateness by QC functions. For this reason, there are three research proposes in our study as follows. Firstly, we produce problems for the evaluation of the existing government's SW R&D project management's appropriateness. Secondly, to overcome the drawbacks for the evaluation of the appropriateness of SW quality management, new appropriateness evaluation methods are proposed. Lastly, we investigate the availability and effectiveness of the appropriateness evaluation methods for WBS projects.