• the Consultant
• /
• s.21
• /
• pp.132-137
• /
• 2004

• the Consultant
• /
• s.21
• /
• pp.103-105
• /
• 2004

• the Consultant
• /
• s.21
• /
• pp.93-102
• /
• 2004

• the Consultant
• /
• s.23
• /
• pp.22-24
• /
• 2008

• the Consultant
• /
• s.23
• /
• pp.49-66
• /
• 2008

• the Consultant
• /
• s.23
• /
• pp.67-68
• /
• 2008

• the Consultant
• /
• s.23
• /
• pp.71-75
• /
• 2008

• the Consultant
• /
• s.23
• /
• pp.9-21
• /
• 2008

• Journal of the Korea Convergence Society
• /
• v.9 no.4
• /
• pp.179-188
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• 2018

The aim of this study was to test the effect of consultant's problem-solving ability on consulting services. A questionnaire was conducted for the staff of companies that were consulted, the research models and hypotheses were tested by structural equation. As a result of this study, the moderating effect of the consultant 's problem-solving ability and the fit of the research model were confirmed. In this study, defining the problem solving ability of the consultant as an major variable was a new attempt on the research of the consultant's competence. We expect that this study will promote various research on consultant's problem-solving ability and encourage consultants to re-recognize their problem-solving ability. We will conduct research to develop a a tool for measuring the problem-solving ability of consultants recognized as the limitation of this study.

• Journal of Digital Convergence
• /
• v.13 no.4
• /
• pp.163-174
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• 2015

While the scale of the consulting market growth in quantity quality, the consultant capacity is becoming important in the digital industry. The preceding elements of trust formation to the consultant capacity divided into ability, integrity, and benevolence of consultant. Also, the consultant capacity is to find out what effect the overall trust and customer satisfaction and re-contract. The results of the analysis, consultant capacity have positive(+) effects for the formation of the trust in the practice of consulting project, and consulting service trust has positive(+) effect in the relationship between customer satisfaction and re-contract. In addition, consulting service trust in consultant capacity appeared to has positive(+) mediating effects in the relationship between customer satisfaction and re-contract intend.