• 제목/요약/키워드: Conflict Resolution Strategy

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Cognitive Conflict and Causal Attributions to Successful Conceptual Change in Physics Learning

  • Kim, Yeoun-Soo;Kwon, Jae-Sool
    • 한국과학교육학회지
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    • 제24권4호
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    • pp.687-708
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    • 2004
  • The purpose of this study is to investigate the relationships between cognitive conflict and students' causal attributions and to find out what kinds of attributions affect successful resolution of cognitive conflict in learning physics. Twenty-nine college students who attended a base general physics course took an attribution test and a conceptual pretest related to action and reaction concept. Of these, twenty students who revealed alternative conceptions were selected. They were confronted with a discrepant demonstration and took part in the cognitive conflict level test, a posttest, and delayed posttest. Those students who experienced high levels of cognitive conflict were selected and interviewed to find out what kinds of attributions affect resolving the conflict. When confronted with the discrepant event, the students who attributed success outcomes to "effort" experienced higher levels of cognitive conflict than those to "task difficulty." However, those students who revealed high levels of cognitive conflict and attributed success outcomes to effort did not always produce conceptual change. They had different perspectives on effort and conducted different effort activities to resolve the cognitive conflict. In addition, these effort activities appeared to include their motivational beliefs, metacognitive and volitional strategies. The results of this study indicate that in order for the conflicts to lead to change, students need to have the perspective on effort implying the use of the self-regulated learning strategy and to conduct effort activities based on them. Beyond cold conceptual change, this article suggests that there is a management strategy of cognitive conflict in the classroom context.

원격공동설계 시스템 구축을 위한 에이전트 기반 접근 및 사례기반 의사충돌 해결 (Agent-Based Collaborative Design System and Case-Based Conflict Resolution)

  • 이경호;이규열
    • 정보기술응용연구
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    • 제1권
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    • pp.99-127
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    • 1999
  • 최근 기업의 생산성 향상을 위한 설계 및 생산 환경의 분산화에 따른 원격지 공동설계의 필요성이 증대되고 있다. 마찬가지로 선박설계 과정도 그 과정이 매우 복잡하고 많은 양의 데이터를 다루고 있는 작업으로서 그 환경이 분산화, 이질화됨에 따라 최근 들어 CSCW (Computer Supported Collaborative Work)의 요구가 증대되고 있다. 본 논문에서는 분산된 선박설계 환경에서의 원격지 공동설계를 지원하기 위한 에이전트기반 선박설계 시스템을 개발하였다. 특히 여기서는 에이전트간의 정보교환 및 지식공유 과정에서 발생하는 의사충돌 문제를 해결하기 위하여 사례기반 추론 기법을 이용하여 이의 해결을 시도하였다. 설계 에이전트, 이들을 중재하는 퍼실리테이터, 충돌 처리기, 그리고 사례기반 시스템의 유기적인 도움을 받아 설계자는 설계과정에서 발생하는 설계 시스템간의 의사충돌 문제에 대한 의사결정을 과거의 유사한 문제해결 사례로부터 효과적으로 처리할 수 있다.

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간호대학생의 자기자비, 갈등해결전략이 임상실습 적응에 미치는 영향 (The Influence of Self-compassion, Conflict Resolution Strategy on the Adaptation of Clinical Practice in Nursing College Students)

  • 장현정;이윤정
    • 문화기술의 융합
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    • 제7권2호
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    • pp.77-83
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    • 2021
  • 본 연구는 간호대학생 4학년을 대상으로 자기자비정도와 갈등해결전략이 임상실습 적응에 미치는 영향을 탐색하여 간호대학생들의 긍정적인 임상실습적응을 위한 교육훈련방안 마련 시 기초자료로 제공하기 위해 시도되었다. 간호대학생 4학년 243명의 자료를 SPSS/WIN 22.0 프로그램을 이용하여 분석하였다. 임상실습적응에 영향을 미치는 요인을 탐색한 결과, 임상실습만족도가 높을수록, 자기 스스로 고립되지 않으며, 과잉동일시 하지 않고, 갈등해결전략으로 타협을 사용하고 회피와 지배를 사용하지 않을 때 순으로 영향을 미쳤다. 이들 변인은 간호대학생들의 임상실습 적응도를 설명하는데 43.3%의 영향력을 나타내었다

갈등관리시스템 적용과 심리적 해결기제 방안 (Application of Conflict Management System and Proposal of Psychological Resolution Mechanisms)

  • 김강민;김종호
    • 한국콘텐츠학회논문지
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    • 제11권8호
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    • pp.365-377
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    • 2011
  • 본 연구는 갈등과정의 갈등관리 환경과 심리적 해결기제를 제시하는데 목적이 있다. 연구 내용은 갈등관리 환경적 측면과 심리적 해결기제 두가지로 구분하여 제시하고 있다. 갈등관리 환경은 시스템측면과 심리적측면으로 나누어 적용되었다. 시스템 측면은 물리적 환경을 위주로 제시를 했다. 심리적 측면은 갈등관리의 심리적 대응유형으로 나누어 제시하였으며, 심리적 해결기제와 밀접한 연관을 두어 제시하였다. 이러한 기준을 하남시화장장, 부천시화장장사례에 적용시켜 연구를 수행하였다. 갈등과정은 갈등형성, 고조, 위기, 확대, 전화단계로 구분하여 단계별로 개별 적용하여 살펴보았다. 부천시와 하남시의 단계별 비교 분석을 통해 차이점과 유사성을 구분하여 효율적인 갈등관리 및 문제점을 도출하였다. 큰 맥락에서 보면 하남시가 부천시에 비하여 갈등관리적인 측면에서 보다 효율적인 관리가 이루어진 것으로 나타나고 있다. 이러한 차이는 갈등관리환경적 측면의 차이를 고려하여야 하며, 인상관리의 차이는 이러한 환경적 맥락아래서 설명하고 있다. 갈등관리 환경을 중심으로 보면 두 사례 모두 갈등양상이 심화될 정도의 원인으로 제시되고 있으나, 심리적 갈등관리 측면에서는 하남시가 부천시보다 적극적이고, 갈등해결적인 자세로 나타났다.

간호사의 상대적 권력과 대인갈등 (A Study on the Relationship between Nurses Relative Power and Interpersonal Conflicts)

  • 이명옥
    • 대한간호학회지
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    • 제27권1호
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    • pp.169-177
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    • 1997
  • This study aims at empirically clarifying the relationship between power and the interpersonal conflict, including nurses' understanding of their relative power, the causes of interpersonal conflicts with the nurses, and strategies to resolve conflicts, in order to understand how nurses' relative power affect their conflicts. For the empirical survey, the population was defined as all the nurses working at a medical organization in Seoul, Korea. 1083 nurses were selected as the sample for the questionnaire survey and statistical analyses. For the sampling, 32 medical organizations were selected by a stratified random method and sub-samples were arbitrarily drawn from each organization to obtain the final sample of 1083 nurses who responded to the questionnaire designed by the reseacher. According to the result of the study, most nurses experience conflict more than once a month, and 70.4% of the respondents answered that interpersonal conflicts were directly or indirectly caused by power relations. which indicates that they perceive power relations as the main cause of interpersonal conflicts. Nurses experienced the most conflicts with interns and residents(29.7%), then patients and their families(24.3%), higher-positioned nurses(12.3%), nurse colleagues(7.7%), lower-positioned nurses(6.5%), and staff doctors(5.1%). If we classify these into three groups. the frequency of the conflicts, from most frequent to least. is in the order of doctors. nurses, and patients. In terms of relative power, nurses perceive that they have greater power than patients and their families, lower-positioned nurses, and nurse colleagues. In contrast, nurses perceive that they have less power than interns and residents, higher-positioned nurses. and staff doctors. Among these groups. nurses perceive that they have the most power over patients and the least over staff doctors. These results indicate that nurses tend to experience more conflicts with members of groups that are stronger than themselves in terms of relative power, Nurses use positive strategies such as the compromise strategy(32.3%) or the collaboration strategy (20.3%) to manage conflicts, more than other strategies. However, they use avoidance or competition strategy more at the earlier stage, compromise strategy more in the mid stage, and collaboration strategy more at the later stage of the interpersonal conflict. In relation to power, nurses use the collaboration strategy or the compromise strategy more when their perceived power is greater than or equal to their counterpart's, and they use the avoidance strategy or the accommodation strategy if their power is less. In terms of source of power, nurses' perceived relative power is greater in the order of referent power. expert power, reward power, legitimate power. and coercive power. where referent power is perceived as having the greatest power and coercive power is least. Most nurses(69.3%) used their power to resolve a conflict. with positive outcomes. Expert power was used most frequently. Overall. this study strongly indicates that the enhancement of power of nurses to have equal power relations with doctors would heighten the success of conflict resolution, since power is the main cause of conflicts. Specifcally. nurses experience most conflicts with doctors against whom they perceive the greatest gap in power. and the choice of a conflict management strategy depend upon their power relations.

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소매바이어의 관점에서 본 갈등해결을 위한 교섭전략

  • 한동철;한장희;성희승
    • 한국유통학회지:유통연구
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    • 제2권2호
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    • pp.27-44
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    • 1997
  • In channels of distribution, buyers and vendors are often in conflict. In order 새 resolve conflicts, they usually use three types of strategies: problem solving, compromise and aggressive. Previous studies have focused on the choice of these three strategies. Nevertheless, it is unknown whether the strategies chosen in the early stage are maintained or changed over time. This articles main focus in on testing how the strategies are being affected by conflict resolution processed. Based on the literature review, six hypotheses are formulated. Data obtained from sixty-eight buyers of four different department stores are analyzed. Three hypotheses are fully accepted, two are partially accepted and one is rejected. Problem solving strategy and compromise strategy are either maintained or changed, but aggressive strategy is maintained, not changed. Since the nature of this study is exploratory, more empirical research is urgently needed.

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IT서비스 프로젝트에서의 팀 내 갈등현상에 관한 비교사례연구 (A Case Study on the Team Conflict Phenomenon in IT Service Project)

  • 박상희;조남재
    • Journal of Information Technology Applications and Management
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    • 제16권4호
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    • pp.109-134
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    • 2009
  • Compared to research on the success of IT projects in general, research on the management of conflict in IT teams and its impact on project success is insufficient. This research performed a comparative study to analyze the nature and evolving phenomenon of conflicts in IT project teams. This study aimed at; First, Why a conflict is created within and around an IT project team. Second, What is the phenomenon of conflict evolution, diffusion, and/or resolution? Third, How the differences in conflict management style affects the IT project performance? Three propositions were drawn from the analysis of two intensive analysis of conflict cases and their comparison. Proposition 1 : Both 'the method of pointing out a problem' and 'the pointed-out contents' can be the trigger of conflicts around an IT project. Proposition 2 : While the focus of attention of one party is 'the method of pointing out a problem', if the other's and focus of attention of one party is 'the pointed-out contents', that is, if the focus of attention mismatch, the conflict can be amplified. Proposition 3 : According to the temporal nature of the relationship, e.g., short-term versus long-term, the way people approach and deal with the conflict differs.

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SI 프로젝트팀 내 발생 갈등현상에 관한 비교사례연구

  • 박상희;조남재
    • 한국데이타베이스학회:학술대회논문집
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    • 한국데이타베이스학회 2010년도 춘계국제학술대회
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    • pp.109-123
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    • 2010
  • Compared to research on the success of IT projects In general, research on the management of conflict in IT teams and its impact on project success is insufficient. This research performed a comparative study to analyze the nature and evolving phenomenon of conflicts in IT project teams. This study aimed at; First, Why a conflict is created within and around an IT project team. Second, What is the phenomenon of conflict evolution, diffusion, and/or resolution? Third, How the differences in conflict management style affects the IT project performance? Three propositions were drawn from the analysis of two intensive analysis of conflict cases and their comparison. Proposition 1 : Both 'the method of pointing out a problem' and 'the pointed-out contents' can be the trigger of conflicts around an IT project. Proposition 2 : While the focus of attention of one party is 'the method of pointing out a problem', if the other's and focus of attention of one party is 'the pointed-out contents', that is, if the focus of attention mismatch, the conflict can be amplified. Proposition 3 : According to the temporal nature of the relationship, e.g., short-term versus long-term, the way people approach and deal with the conflict differs.

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GOVERNMENT-CIVIC GROUP CONFLICTS AND COMMUNICATION STRATEGY: A TEXT ANALYSIS OF TV DEBATES ON KOREA'S IMPORT OF U.S. BEEF

  • Cho, Seong Eun;Choi, Myunggoon;Park, Han Woo
    • Journal of Contemporary Eastern Asia
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    • 제11권1호
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    • pp.1-20
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    • 2012
  • This study analyzes messages from Korean TV debates on the conflict over U.S. beef imports and the process of negotiations over the imports in 2008. The authors have conducted a content analysis and a semantic network analysis by using KrKwic and CONCOR. The data was drawn from nine TV debates aired by three major TV networks in Korea (MBC, KBS, and SBS) from 27 April 27 2008 to 6 July 2008. The results indicate substantial differences in the semantic structure between arguments by the government and those by civic groups. We also investigated the relationship between the terms frequently used by both sides (i.e., the government and civic groups), and the terms used exclusively by one side. There was a gradual increase in the number of terms frequently used by both sides over time, from the formation of the conflict to its escalation to its resolution. The results indicate the possibility of general agreement in conflict situations.