• 초등상담연구
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• 제8권1호
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• pp.123-139
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• 2009

본 연구의 목적은 갈등해결 집단상담이 아동의 갈등해결전략과 친구관계의 질에 미치는 효과를 검증하고자 하는데 있었다. 연구대상은 초등학교 고학년(4-6학년) 학생 36명으로서, 실험집단과 통제집단에 18명 씩 무선 배치하였다. 실험설계는 사전-사후 검사 통제집단 설계를 사용하였다. 연구처치는 선행연구를 참고로 재구성한 갈등해결 집단상담을 주 2회 50분간 11회에 걸쳐 진행하였다. 측정도구는 하지원(2005)의 갈등해결전략 척도와 이은해와 고윤주(1999)의 친구관계의 질 척도를 사용하였다. 그리고 양적자료가 갖는 제한점을 보완하기 위해 각 회기별 집단참여일지와 집단상담 종료 후 평 가문항의 내용을 질적 분석하였다. 연구결과는 다음과 같았다. 첫째, 갈등해결 집단상담은 아동의 갈등해결전략 중 절충 및 협력전략과 양보전략을 향상, 지배전략을 감소시키는데 유의미한 차이가 있었다. 둘째, 갈등해결 집단상담은 아동의 친구관계의 긍정적 기능을 향상과 친구관계의 부정적 측면을 감소 그리고 친구관계에 대한 만족감을 향상시키는데 유의미한 차이가 있었다. 본 연구의 결과를 통해 갈등해결 집단상담은 아동의 갈등해결전략의 변화뿐만 아니라 아동의 친구관계의 질 또한 변화시킬 수 있음을 확인할 수 있었다.

• 한국유통학회지:유통연구
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• 제17권3호
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• pp.93-113
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• 2012

갈등에 대한 다양한 연구가 이루어졌음에도 불구하고, 갈등해결을 통한 관계학습의 관점에서 조직적(interorganizational)으로 접근한 연구는 매우 부족한 실정이다. 본 연구에서는 갈등해결 매커니즘을 통해, 유통경로 구성원들이 어떻게 관계학습을 구축할 수 있는지, 그리고 이것들이 경로관계의 성과에 어떠한 영향을 미치는지 살펴보고 있다. 이와 같은 목적으로 국내 유통업체의 협력업체 영업담당자 490명을 대상으로 설문조사를 실시한 결과, 갈등해결에 있어 협력행동은 관계학습의 세 가지 과정인 정보공유, 공동이해와 해석, 관계특유기억 모두를 강화한 반면, 회피행동은 정보공유만 약화시키는 것으로 나타났다. 공동이해와 해석, 관계특유기억은 유통경로의 성과인 효과성과 효율성을 강화시킨 반면, 정보공유는 성과에 영향을 미치지 않았다.

• International Journal of Computer Science & Network Security
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• 제23권9호
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• pp.166-176
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• 2023

A scenario known as conflict in face recognition may arise as a result of some disparity-related issues (such as expression, distortion, occlusion and others) leading to a compromise of someone's identity or contradiction of the intended message. However, addressing this requires the determination and application of appropriate procedures among the various conflict theories both in terms of concepts as well as resolution strategies. Theories such as Marxist, Game theory (Prisoner's dilemma, Penny matching, Chicken problem), Lanchester theory and Information theory were analyzed in relation to facial images conflict and these were made possible by trying to provide answers to selected questions as far as resolving facial conflict is concerned. It has been observed that the scenarios presented in the Marxist theory agree with the form of resolution expected in the analysis of conflict and its related issues as they relate to face recognition. The study observed that the issue of conflict in facial images can better be analyzed using the concept introduced by the Marxist theory in relation to the Information theory. This is as a result of its resolution strategy which tends to seek a form of balance as result as opposed to the win or lose case scenarios applied in other concepts. This was also consolidated by making reference to the main mechanisms and result scenario applicable in Information theory.

• 한국프랜차이즈경영연구
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• 제8권3호
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• pp.29-37
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• 2017

Purpose - In recent years, research has been conducted on the conflict resolution strategies of the franchise headquarters and the franchisees, but there is a lack of research on the factors of conflict due to the intrinsic structure, such as interdependence or hierarchical relationship, and behavioral analysis to reduce the conflict. In this study, we analyze the relationship between satisfaction and trust formed in the process and result of the business, and the result of action to dissolution intention. Research design, data, methodology - For these purposes, the author developed the proposed model and several hypotheses. In this model, conflict resolution strategies consist of five dimensions such as avoiding, forcing, cooperating, obliging, and compromising strategy. And, this model proposed that onflict resolution strategies are antecedents of procedure quality, behaviour quality and dissolution intention are consequences of conflict resolution strategies. The data were collected from April 1 to April 15, 2013. Because this study examined franchise industries from the franchisee perspective, we contacted franchisee store owner and managers located in Seoul and Gyeonggi Province. Interviewers trained contacted a total of 483 franchisees, and 400 franchisees responded. Out of 400 respondents, 2 respondents were deleted due to missing information. Thus, a total of 398 franchisee were used for this study. he data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and structural equational modeling with SPSS 24.0 and Amos 23.0 statistical program. Results - The findings can be summarized as follows: First, franchisor conflict resolution activities have significant effects on procedure quality. Second, procedure quality has a significant effect on behavior quality. Finally, behavior quality has a significant effect on dissolution intention. Conclusions - In this study, we investigated the relationship between conflict resolution behavior, procedural quality, behavior quality and dissolution intention. As a result, the franchisers should strive to resolve conflicts not only in solving simple problems with franchisees, but also in a longer term perspective. We also found that the procedural aspects of resolving conflicts should not be ignored. If the trust and satisfaction of each other increase during the process of resolving the conflict, it will positively affect the satisfaction and trust in resolving the conflict. This is also because it serves to lower the intention of termination. However, there is a limitation that it is targeted only to the restaurant franchise, and it is necessary to study the conflict resolution behavior depending on the type of conflict.

• 공학교육연구
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• 제27권1호
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• pp.50-62
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• 2024

This study examined how emotion regulation strategies specifically function in the interpersonal conflict coping strategies of engineering students. For this purpose, a interpersonal conflict coping strategies and emotion regulation strategies scale was used for 548 engineering students. Multiple regression analysis was conducted. Among the emotion regulation strategies, the "return to body" strategy was related to understanding, validation, focusing, and the "stop action" strategy. In particular, the "stop action" strategy was closely related only to the "return to body" strategy. Among interpersonal conflict coping strategies, the dominating strategy used both positive emotion regulation strategies, such as high refocus on planning, and negative emotion regulation strategies, such as other-blame. Additionally, among negative conflict coping strategies, it was confirmed that both aggression and negative emotional expression, which seem to have similar attributes, share a common feature of having high difficulty in emotional clarity. However, in the case of negative emotional expression, it is characterized by a lack of putting into perspective and high other-blame. On the other hand, the agression strategy seemed to have different characteristics, such as high self-blame and low return to body. By investigating the relationship between interpersonal conflict coping strategies and specific emotion regulation strategies, this study provides implications for education and intervention on which specific emotion regulation strategies need to be cultivated for engineering students to improve their interpersonal conflict resolution capabilities.

• 디자인학연구
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• 제18권1호
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• pp.185-194
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• 2005

본 연구는 CI개발 의뢰인인 기업, 대학, 지자체와 CI개발 디자이너간에 관계를 중심으로 CI개발 디자이너의 특성 및 의사 소통과 갈등과의 관계를 조사하고 이를 통해 상호간에 존재하는 갈등과 갈등해소전략이 성과에 미치는 영향을 검증함으로써 성공적인 CI개발 전략을 제시하고자 한다. 연구 분석결과 CI개발에 있어 디자이너의 특성인 비밀유지성과 창조성은 CI개발 의뢰인과 디자이너 모두의 의사소통 인식에 긍정적 영향을 미쳤다. 특히 CI개발 의뢰인측에서는 디자이너와의 원활한 의사소통이 갈등을 낮추는 것으로 나타났다. CI개발의 성과를 높이기 위해서는 이들간의 갈등을 우선적으로 낮추고 가급적 제 3자를 개입시키는 정치적해결방식을 지양하여야 한다. 그러나 갈등이 심화될 때는 의뢰인의 경우 정치적해결방식을 취하고 디자이너의 경우 문제해결방식을 취하는 것이 비교적 높은 성과를 달성할 수 있다는 분석결과를 도출하였다.

• International Journal of Advanced Culture Technology
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• 제4권3호
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• pp.39-47
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• 2016

The state adopts the policies based on the goals pursued by the state and provides a basic policy for administrative activities related to early childhood education. Therefore, early childhood education policy should be established organically in consultant with the social consent in advance. In most countries will bear the costs of child care and early childhood education can reduce the financial burden of parents and early childhood education consumers are able to understand the will of the government to support the child care services, which they need in a variety of way. The conflict is deepening - among policy officials, front-line institutions participating in policy implementation, and parents - surrounding the infant and early childhood education. And the conflict has caused the difference between this policy and claims that cannot find hardly a solution. In this study, we argue how the policy differences between groups involved in the policy to analyze the influence, to find the policy conflict resolution strategies.

• 대한가정학회지
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• 제40권11호
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• pp.11-22
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• 2002

This study investigated the difference in adopting strategies and goals and the relations in strategies, goals and peer acceptance in term of gender and ages under peer conflict situation. The 625 subjects were selected from the fifth and sixth graders of elementary schools and the first and second graders middle schools. The instruments of measurement were Conflict Resolution Measure, Sociometric Scale. The main findings of this study are as follows: 1) Children's strategies in peer conflict situation has significant difference according to gender and grade. 2) Children's goals in peer conflict situation has significant difference according to gender and grade. 3) There were signigicant correlation between strategies and goals. 4) There were significant correlation in strategies and peer acceptance.

• 한국콘텐츠학회논문지
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• 제20권8호
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• pp.138-151
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• 2020

본 연구는 대학생들이 팀 활동 중 수행하는 갈등해결전략이 주관적 웰빙에 미치는 조절효과를 분석하고, 대학생활적응에 의한 매개효과를 검증하기 위해 수행하였다. 연구 대상은 대학생 248명이었다. 연구결과, 첫째, 긍정적 갈등해결전략인 타협과 협력 전략은 주관적 웰빙에 유의한 직접효과가 있었고, 대학생활적응을 통한 매개효과도 유의하였다. 둘째, 갈등해결전략 중 양보, 회피, 지배 전략은 대학생활적응을 통한 정신화의 매개된 조절효과가 유의하게 나타났다. 즉, 정신화 실패의 수준이 높을수록 양보, 회피, 지배 전략이 대학생활적응과 주관적 웰빙에 대해 유의한 설명변수가 되었다. 셋째, 양보와 회피 전략이 주관적 웰빙에 미치는 직접효과에서 정신화의 조절효과가 유의하였고, 정신화 실패의 수준이 높을수록 주관적 웰빙에 미치는 영향이 강하게 나타났다. 이러한 결과를 통해 긍정적 갈등해결전략의 중요성을 검증하였고, 양보, 회피, 지배 전략의 경우 정신화 실패의 수준과 함께 대학생들의 적응과 주관적 웰빙에 미치는 부정적 영향을 논의하였다.

• 한국프랜차이즈경영연구
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• 제8권2호
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• pp.17-24
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• 2017

Purpose - In recent years, research has been conducted on the conflict resolution strategies of the franchise headquarters and the franchisees, but there is a lack of research on how the power structure and cultural factors play a role in resolving conflicts. From this perspective, this study is to examine the structural relationship between franchisors' cultural orientation and relationship power, and conflict resolution strategies, relationship trust, and relationship performance using. The findings of this study suggest how franchise headquarters should establish long-term relationship with franchisees and share information. Research design, data, methodology - The data were collected from April 1 to April 15, 2013. Because this study examined franchise industries from the franchisee perspective, we contacted franchisee store owner and managers located in Seoul and Gyeonggi Province. Interviewers trained contacted a total of 200 franchisees, and 196 franchisees responded. Out of 196 respondents, 13 respondents were deleted due to missing information. Thus, a total of 183 franchisee were used for this study. he data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and structural equational modeling with SPSS 24.0 and Amos 23.0 statistical program. Results - The results showed that cooperation orientation and relational power of franchisor had significant effects on conflict resolution strategies. Cooperating, obliging, and compromising strategies of conflict resolution strategy had significant effects on relationship trust. Also, relationship trust had significant effect on relationship performance. Conclusions - This study shows that the franchise headquarters and the franchisees share necessary information for common purposes and that continuous two-way communications play an important role in resolving conflicts. In other words, the result of this study suggests that if the franchise headquarters and the franchisee actively consider the position of the other party and strive to achieve the goal, conflict resolution may be more successful. In order to do this, the franchise headquarters will have to consider how to build and maintain continuous communication with the franchisees, and continuous education is also needed so that employees can have a cooperative attitude. However, since the culture of these organizations is not made up of simple staff training and is not formed within a short time, the CEO of the franchisee headquarters should take the lead in establishing a cooperative culture with the merchants over the long term.