• 제목/요약/키워드: Conflict Resolution

검색결과 370건 처리시간 0.033초

학령기 아동의 친구관계의 질과 갈등해결방식 및 종결방식과의 관계 (Relationship of Children's Quality of Friendship and Conflict Resolution : Strategies and Outcomes)

  • 김송이
    • 아동학회지
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    • 제27권4호
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    • pp.265-278
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    • 2006
  • This study examined the relationship of children's quality of friendship, conflict resolution strategies, and conflict outcomes by peer status. Thirty-four elementary school 5th grade dyads were selected by peer status and friendship status. The major results were that (1) popular children perceived more help and less conflict and rivalry from friends than rejected children. (2) Popular children used more compromising/integrating and less dominating strategies than rejected children to resolve conflicts. Conflicts between popular-average pairs resulted in equal outcomes more often and unresolved outcomes less often than rejected-average pairs. (3) There were significant correlations between friendship quality, conflict resolution strategies, and conflict outcomes by peer status.

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갈등해결전략이 관계학습과 성과에 미치는 영향 (The Effects of Conflict Resolution Strategies on Relationship Learning and Performance)

  • 노원희;송영욱
    • 한국유통학회지:유통연구
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    • 제17권3호
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    • pp.93-113
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    • 2012
  • 갈등에 대한 다양한 연구가 이루어졌음에도 불구하고, 갈등해결을 통한 관계학습의 관점에서 조직적(interorganizational)으로 접근한 연구는 매우 부족한 실정이다. 본 연구에서는 갈등해결 매커니즘을 통해, 유통경로 구성원들이 어떻게 관계학습을 구축할 수 있는지, 그리고 이것들이 경로관계의 성과에 어떠한 영향을 미치는지 살펴보고 있다. 이와 같은 목적으로 국내 유통업체의 협력업체 영업담당자 490명을 대상으로 설문조사를 실시한 결과, 갈등해결에 있어 협력행동은 관계학습의 세 가지 과정인 정보공유, 공동이해와 해석, 관계특유기억 모두를 강화한 반면, 회피행동은 정보공유만 약화시키는 것으로 나타났다. 공동이해와 해석, 관계특유기억은 유통경로의 성과인 효과성과 효율성을 강화시킨 반면, 정보공유는 성과에 영향을 미치지 않았다.

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친구간 갈등해결방식에 대한 자기 보고와 실제 행동의 관계 (The Relationship between Self-report, Hypothetical Interview, and Observation about Conflict Resolution Strategies between Friends)

  • 김송이
    • 대한가정학회지
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    • 제44권6호
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    • pp.71-78
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    • 2006
  • The purposes of this study were firstly to assess the differences of conflict resolution strategies between friends according to children's peer status, and secondly to investigate the relationship of conflict resolution strategies measured by self-report, hypothetical interview, and observation methods. Thirty-four dayds in elementary 5th graders were selected according to peer status and friendship. Collected data were analyzed tv t-test and Spearman's correlation. The results of this study showed that children's conflict resolution strategies differed according to their peer status. Specially, popular children reported using and experiencing compromising/integrating strategies more than rejected children did. Rejected children reported using and experiencing dominating strategies more than popular children did. Secondly, there were meaningful correlations between compromising/integrating and dominating strategies, as measured by self-report, hypothetical interview, and observation methods. However, no relations emerged among avoiding, obliging, and intervention requesting strategies, as measured by self-report, hypothetical interview, and observation methods.

시스템사고로 본 우리나라 사회갈등의 구조와 갈등해소를 위한 정책방향 (System Dynamics View on Korea's Social Conflict and Policy Direction for Conflict Resolution)

  • 문태훈
    • 한국시스템다이내믹스연구
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    • 제13권1호
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    • pp.41-62
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    • 2012
  • The purpose of this study is to examine Korea's social conflict structure from System Dynamics perspective and to suggest policy direction for conflict resolution. Unlike previous studies on Korea's social conflict, this study tries to find out core structure of Korea's social conflict with help of studies on system archetypes. As a result, Korea's social conflict structure was analyzed as a combined prototype of 'limit to the growth' archetype and 'success to the successful' archetype. Based on this combined system archetype, a simple conflict model was simulated to examine the magnitude of conflict and success that could be reached under different conditions. With simulation results, policy suggestions were made for conflict resolution.

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갈등해결 집단상담이 아동의 갈등해결전략과 친구관계의 질에 미치는 영향 (The Effects of Conflict Resolution Group Counseling on Conflict Resolution Strategy and Friendship Quality of Children)

  • 송주연;은혁기
    • 초등상담연구
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    • 제8권1호
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    • pp.123-139
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    • 2009
  • 본 연구의 목적은 갈등해결 집단상담이 아동의 갈등해결전략과 친구관계의 질에 미치는 효과를 검증하고자 하는데 있었다. 연구대상은 초등학교 고학년(4-6학년) 학생 36명으로서, 실험집단과 통제집단에 18명 씩 무선 배치하였다. 실험설계는 사전-사후 검사 통제집단 설계를 사용하였다. 연구처치는 선행연구를 참고로 재구성한 갈등해결 집단상담을 주 2회 50분간 11회에 걸쳐 진행하였다. 측정도구는 하지원(2005)의 갈등해결전략 척도와 이은해와 고윤주(1999)의 친구관계의 질 척도를 사용하였다. 그리고 양적자료가 갖는 제한점을 보완하기 위해 각 회기별 집단참여일지와 집단상담 종료 후 평 가문항의 내용을 질적 분석하였다. 연구결과는 다음과 같았다. 첫째, 갈등해결 집단상담은 아동의 갈등해결전략 중 절충 및 협력전략과 양보전략을 향상, 지배전략을 감소시키는데 유의미한 차이가 있었다. 둘째, 갈등해결 집단상담은 아동의 친구관계의 긍정적 기능을 향상과 친구관계의 부정적 측면을 감소 그리고 친구관계에 대한 만족감을 향상시키는데 유의미한 차이가 있었다. 본 연구의 결과를 통해 갈등해결 집단상담은 아동의 갈등해결전략의 변화뿐만 아니라 아동의 친구관계의 질 또한 변화시킬 수 있음을 확인할 수 있었다.

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방송통신융합서비스 정책 과정에서 나타나는 갈등유형과 갈등관리: IPTV 사례를 중심으로 (Conflict Structure and Conflict Resolution in IPTV Policy, Korea)

  • 정상윤;정인숙
    • 한국언론정보학보
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    • 제31권
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    • pp.295-325
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    • 2005
  • 이 연구는 방송과 통신의 융합과정에서 나타나고 있는 갈등이 과거의 사업자간 갈등이나 규제기구 간 갈등 혹은 사업자와 규제기구 간의 갈등과 같은 단면적 갈등을 넘어서서 사업자간 갈등과 규제기구 간 갈등이 복합되는 <복합적 갈등>의 양상을 보이고 있음을 보여주고자 하며, 이와 같은 상황에서 갈등 관리는 어떻게 이루어지고 있는지 알아봄으로써, 향후 신매체 도입과정에서 재현될 수 있는 갈등해결을 위한 바람직한 대안을 제시하는데 연구목적을 두고 있다. 이를 위해 IPTV 도입을 둘러싼 정책갈등을 사례 분석하였다. 방법론으로는 IPTV에 대한 정부의 입장 표명 등이 이루어진 시점인 2004년 12월부터 2005년 8월까지 관련 정책주체들이 공식, 비공식적으로 발표한 문헌을 분석하였으며, 이와 함께 정책주체들 간의 갈등관계를 파악하기 위해 관련 주체 10인에 대한 심층인터뷰를 실시하였다.

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외식 프랜차이즈 본부의 갈등해결행동이 절차와 행동의 질 및 해지의도에 미치는 영향 (The Effects of Food Service Franchisors' Conflict Resolution Activities on Procedure Quality, Behaviour Quality and Dissolution Intention)

  • 한상호;양재장;이용기
    • 한국프랜차이즈경영연구
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    • 제8권3호
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    • pp.29-37
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    • 2017
  • Purpose - In recent years, research has been conducted on the conflict resolution strategies of the franchise headquarters and the franchisees, but there is a lack of research on the factors of conflict due to the intrinsic structure, such as interdependence or hierarchical relationship, and behavioral analysis to reduce the conflict. In this study, we analyze the relationship between satisfaction and trust formed in the process and result of the business, and the result of action to dissolution intention. Research design, data, methodology - For these purposes, the author developed the proposed model and several hypotheses. In this model, conflict resolution strategies consist of five dimensions such as avoiding, forcing, cooperating, obliging, and compromising strategy. And, this model proposed that onflict resolution strategies are antecedents of procedure quality, behaviour quality and dissolution intention are consequences of conflict resolution strategies. The data were collected from April 1 to April 15, 2013. Because this study examined franchise industries from the franchisee perspective, we contacted franchisee store owner and managers located in Seoul and Gyeonggi Province. Interviewers trained contacted a total of 483 franchisees, and 400 franchisees responded. Out of 400 respondents, 2 respondents were deleted due to missing information. Thus, a total of 398 franchisee were used for this study. he data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and structural equational modeling with SPSS 24.0 and Amos 23.0 statistical program. Results - The findings can be summarized as follows: First, franchisor conflict resolution activities have significant effects on procedure quality. Second, procedure quality has a significant effect on behavior quality. Finally, behavior quality has a significant effect on dissolution intention. Conclusions - In this study, we investigated the relationship between conflict resolution behavior, procedural quality, behavior quality and dissolution intention. As a result, the franchisers should strive to resolve conflicts not only in solving simple problems with franchisees, but also in a longer term perspective. We also found that the procedural aspects of resolving conflicts should not be ignored. If the trust and satisfaction of each other increase during the process of resolving the conflict, it will positively affect the satisfaction and trust in resolving the conflict. This is also because it serves to lower the intention of termination. However, there is a limitation that it is targeted only to the restaurant franchise, and it is necessary to study the conflict resolution behavior depending on the type of conflict.

기혼남성의 성장기 가정폭력 노출경험과 부부기능 및 갈등해결방식과의 관계 -광주지역 기혼남성을 대상으로- (The Influence of Married Men′s Exposure to Domestic Violence during Childhood and Adolescence on Their Marital Function and Conflict Resolution Style -Focusing on Married Men in Gwangju Area-)

  • 김경신;김정란
    • 한국가정과학회지
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    • 제4권2호
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    • pp.15-28
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    • 2001
  • This study examined how married men's experience of domestic violence during childhood and adolescence influences on their marital function and conflict resolution style. The SPSS 10.0 for Windows was used to analyze data obtained through 412 married men who live in Gwangiu. Major findings were as follows : 1. The marital function was different by the experience of abuse by parents and witness of father-to- mother abuse. 2. The conflict resolution style was different by the experience of abuse by parents and the witness of father-to-mother abuse. 3. The witness of father-to-mother abuse had the strongest impact on married men's marital function and their conflict resolution style . As the result of the study. it concludes that the exposure to domestic violence during childhood and adolescence has a negative effect on a marital relationship.

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중학생의 완벽주의 성향과 부모양육태도 및 갈등해결전략과의 관계 (The Relationship of Perfectionism to Parenting Attitude and Conflict Resolution Strategies of Middle School Students)

  • 이희영;오현주
    • 수산해양교육연구
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    • 제19권2호
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    • pp.301-309
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    • 2007
  • This study was conducted to investigate the relationship of perfectionism to parenting attitude and conflict resolution strategies of middle school students. Subjects of this study were 349(male 171; female 178) 8th graders. Participants completed 1) a brief demographic data questionnaire, b) the Parenting Attitude Inventory, 3) the Multidimensional Perfectionism Scale, and 4) Conflict Resolution Strategy Scale. Data were analyzed using correlation analysis for the total sample and by gender. The results of this study were as follows: First, there were statistically significant relationships between parenting attitudes and perfectionism. Second, there were statistically significant relationships between perfectionism and conflict resolution strategies. The implication of this study for counseling practice were discussed and recommendations for future research were made.

자유비행 환경에서의 항공기 분리보장을 위한 충돌 탐지 및 해결 방법에 대한 고찰 (A Study on Conflict Detection and Resolution for Aircraft Separation Assurance in a Free Flight Environment)

  • 김장환;강자영
    • 한국항공운항학회지
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    • 제18권3호
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    • pp.27-33
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    • 2010
  • The goal for the CD&R system is to predict that a conflict is going to occur in the future, communicate the detected conflict to a human operator, and, in some cases, assist in the resolution of the conflict situation. To provide insight into different methods of conflict detection and resolution, a literature review of previous research models and current developmental and operational systems was performed. This paper focuses only on the specific attributes of each model, not on the depth to which a model has been analyzed, validated, or accepted. Thus, care should be taken to remember that a model that seems to be simple according to our categorization scheme may be significantly more viable than an apparently sophisticated model.