• Title/Summary/Keyword: Community Trust

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The correlation between team-member exchange (TMX) and commitment in dental hygienists (치과위생사의 팀-구성원 간 교환관계(TMX)와 몰입도의 관련성)

  • Yoon, Na Na;Lee, Jung Hwa
    • Journal of Korean Academy of Oral Health
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    • v.42 no.4
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    • pp.130-135
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    • 2018
  • Objectives: This study aimed to identify the effects of team-member exchange (TMX) on dental hygienists' commitment. Methods: A self-administrated questionnaire was conducted from August 22 to September, 2016 with 191 dental hygienists in Busan and Gyeongsangnam-do. Teacher-member relationships and community were evaluated with the TMX scale and community scale, respectively. A self-administered five-point scale. Data were analyzed by descriptive statistics, t-tests, one-way ANOVA, Pearson correlations, and multiple linear regression analysis. Results: Overall TMX and commitment levels of subjects were $3.78{\pm}0.43$ and $3.20{\pm}0.41$, respectively. The TMX subcategories that influenced commitment and change (a subcategory of commitment) were community consciousness, and trust and respect. The TMX subcategory that influenced organization (a subcategory of commitment) was community consciousness. Conclusions: Dental hygienists' commitment was closely related to community consciousness, and trust and respect.

A Study on Influencing Factors of Virtual Community Success (가상커뮤니티 성과의 영향요인에 관한 연구)

  • Kim, Sang-Hoon;Cho, Seung-Chul
    • The Journal of Society for e-Business Studies
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    • v.11 no.2
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    • pp.49-69
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    • 2006
  • The virtual community has been recognized as an effective marketing tool and has been an important motive of using internet to Internet users, but very few attempts have been done for the development of virtual community success. Although many studies have been made on influencing factors of virtual community success, the comprehensive studies have never been done so far. Therefore, this study focused on developing the comprehensive model and verifying empirically. This study proposed five influencing factors(Virtual Community Operational factor, Characteristics of Users, Usefulness, Trust, Commitment) that affect virtual community success and three success factors(Sense of Virtual Community, Loyalty, Purchasing Intention) by carrying out literature review extensively and suggesting the relationship among factors. The relationship among factors were empirically validated by structural equation modeling. The data used in this study were collected from 292 users of the existing virtual communities. As the result of statistical analysis. It was found that Virtual Community Operational Factor and Characteristics of Users statistically significantly influenced Virtual Community Success. Also, it was shown that the intervening effects of Usefulness, Trust and Commitment were statistically significant, but that the relationship between commitment and Loyalty was not statistically significant. Finally, it turned out that the causality among success variables of Virtual Community was supported, but that sense of Virtual Community was required to be measured by new measurements.

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A Comparative Study on Players' Satisfaction, Trust toward Game Publishers, and Roles of Community in Korean and Japanese Online Game markets (한국과 일본 온라인 게이머의 게임 만족도, 신뢰도, 온라인 게임커뮤니티 인식에 관한 실증적 비교연구: 멀티그룹 공분산 구조분석을 중심으로)

  • Um, Myoung-Yong;Kim, Tae-Ung
    • Asia pacific journal of information systems
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    • v.16 no.1
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    • pp.103-125
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    • 2006
  • Online game business has emerged as the most lucrative entertainment industry, with over 10 million players in South Korea and over 30million in Japan in 2005. While the interactive entertainment market continues to expand, with many new online game publishers entering the market, relatively little theory has been developed about which factors influence online gamers' behavioral intentions (i.e., loyalty, satisfaction, words of mouth, etc.) in this area. The purpose of this research is to investigate the relationships among the gamers' satisfaction, trust toward game publishers, the role of online game community, social reputation, and the managerial support of game publishers. We also examine the differences between Korean and Japanese gamers concerning the relationships of these key success factors. The structural model is tested with the data from entire data samples (i.e., Korean and Japanese gamers pooled together) and each of the sub-samples (i.e., Korean and Japanese gamers taken separately). Properties of the causal paths, including standardized path coefficients, the significance of difference, and variance explained for Trust and Satisfaction in the hypothesized model, are presented. Following the model test, we conduct a test of the differences in path coefficients between Korean and Japanese gamers. Statistical results show that, compared to Japanese gamers, Korean gamers had a greater salient effect on Social Reputation in determining. Trust, in addition to placing a greater emphasis on Support of Game Publishers in determining Social Reputation. Other interesting results concerning game Publishers' strategy are also presented.

A Search on building process of Trust in voluntary association in the community - A Subject of Expanding of Social Welfare Services - (지역사회 자발적 결사체의 신뢰형성 탐색 - 사회복지서비스 확대 시대의 과제 -)

  • Choi, Jong Hyug;Yu, Young Ju;Kim, Hyo Jung
    • Korean Journal of Social Welfare Studies
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    • v.41 no.3
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    • pp.135-162
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    • 2010
  • The Purpose of this study is to get basic material about voluntary association in local community and its utilization. In order to achieve the purpose of this study, it was considered that trust of social capital plays a leading part in voluntary association to maintain or strengthen its role and activities. For this reason we attempt to find the process of trust building in voluntary association. The revised ground theory that is complementary weaknesses of ground theory is used in this study and in 11months, four times researches have investigated. As a result, it was analyzed that the structure of building trust can be categorized into three structure, building up relationship, dynamic interaction and structural stabilization in voluntary association. In the space that is structured spatially and temporal, role, activity, accomplishment, attitude, conflict and environment acted as basic attributes. These attributes can be found in every building process of trust and influence on continuance and growth of voluntary association. The fact that this study offers in-depth understanding of voluntary association and empirical directivity regarding the community welfare services is of great significant.

A Study on Formation of Consumer's Attachment to Internet-Site and Trust Perception : Focused on Search Portal Site (소비자의 사이트 애착 형성과 신뢰 지각: 검색 포털 사이트를 중심으로)

  • Lim, Yang Whan
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.4 no.3
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    • pp.103-114
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    • 2008
  • This study is to find a foundation of building customer's attachment to internet site and understand the structural cause and effect relationship between customer's attachment and trust ; Once being formated attachment to internet-site, become Trust on the internet-site. Empirical study have been carried out by using structural equation model to find those relationship and the result and its implication are following. First, Customer's self-image Congruence have an influence on attachment to internet site and as origin nature, secure attachment is also one of critical foundations of attachment to the site. Second, Customer's activities for community have an effect on the attachment significantly but interaction between customer and the site have tiny effect on love to the site. Third, the love to the site could be one of critical elements to perceive the trust to the site but only interested in the site wouldn't effect on the trust. Except for those elements mentioned above, as a foundation of building the attachment, interaction and self-image congruence have directly effect on the trust.

Building Customer Trust through Corporate Social Responsibility: The Effects of Corporate Reputation and Word of Mouth

  • FATMAWATI, Indah;FAUZAN, Nizar
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.3
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    • pp.793-805
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    • 2021
  • Corporate Social Responsibility (CSR) program has become one of the primary concerns of companies worldwide. For many companies, treating the environment and the community well is important to business practice and reputation, and this is reflected in their CSR programs. CSR is a company's obligation to consider the interests of its employees, customers, shareholders, communities, and the environment and to consider the social and environmental consequences of their business activities. CSR plays an important role in relationship building with customers. Thus, the main purpose of this study is to analyze the relationship between customer perception of CSR and customer trust. The model of this study considers two mediating variables, i.e., company reputation and word of mouth to link CSR to customer trust. This study employs a causal survey design. The respondents were 160 consumers who have purchased products and knew about CSR programs of a global food company. Data analysis was using structural equation modeling (SEM) to test the hypotheses. The results of this study revealed that CSR negatively impacts customer trust. Furthermore, CSR positively impacts corporate reputation and word of mouth. Besides, this study found corporate reputation positively impacts word of mouth and customer trust. While the mediating effect of reputation and word of mouth also positively impacts the relationship between CSR and consumer trust. A good reputation and word of mouth could be connecting buyers and enhances the power of suppliers.

The Factor Analysis for the Improvement of Community Enterprises Organizational Performance and Sustainability -Focused on Community Enterprises in the Busan Area- (마을기업의 조직성과와 지속가능성 향상을 위한 요인분석 - 부산지역 마을기업을 중심으로 -)

  • Lim, Kyung-Soo;Ha, Tae-Young
    • Management & Information Systems Review
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    • v.33 no.2
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    • pp.241-261
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    • 2014
  • This study aims to vitalize and develop community enterprises through an empirical research on what factors are required to improve the performance and to achieve the sustainable growth of community enterprises. To this end, we surveyed community enterprises located in Busan and verified the fact that social entrepreneurship, organizational justice, organization trust, psychological ownership, network activities, human resource development(education) are required to improve organizations' performance and its sustainability. We intended to find the implications of the study result and draw policy-based support programs to provide supplement points and countermeasures, to set conditions for the vitalization of Community Enterprises, and to create Community Enterprise-friendly environments.

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The Effect of Social Capital on Health-related Quality of Life of Residents in Integrated Changwon City: Using the Data of the 2013 Community Health Survey (통합창원시 3개 지역 주민들의 사회자본이 건강 관련 삶의 질에 미치는 영향: 2013년 지역사회건강조사를 중심으로)

  • Park, Bo-hyun;Oh, Younjae
    • Research in Community and Public Health Nursing
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    • v.26 no.4
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    • pp.342-354
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    • 2015
  • Purpose: The purpose of this study was to examine social capital and health-related quality of life (HRQoL) of residents who were living in the three regions(Masan, Jinhae, and Changwon) of integrated Changwon and to analyze the effect of social capital on HRQoL. Methods: This study used the Masan, Jinhae and Changwon data of the 2013 Community Health Survey. The social capital questionnaire consisted of three subdomains (trust, participation, and network). HRQoL was measured with the Korean-version EQ-5D. The effect of social capital on HRQoL was analyzed using multiple regression with controlling for general characteristics and health behavior. Results: The trust level of Masan citizen was highest among the three regions. Jinhae citizen showed the highest level of participation and network out of the three regions. Trust was not a significant influencing factor in any of the three models. Participation was a significant influencing factor in all of the three models. Network was a significant influencing factor only in the Masan model. Conclusion: Participation was the most important factor for health among the three social capital subdomains. Strategies for encouraging social participation are needed for health promotion for the residents of integrated Changwon.

The influence of social capital on knowledge sharing behavior of mobile learners (사회적 자본이 이동학습자의 지식공유행위에 미치는 영향)

  • Qin, Ying;Lee, Kyeong-Rak;Lee, Sang-Joon
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.8 no.9
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    • pp.647-658
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    • 2018
  • Modern society is complex and rapidly changing, and knowledge sharing is needed to acquire and create knowledge. Knowledge sharing is the act of providing information knowledge and know-how of their own in order to cooperate with or help their colleagues. This study presents a research model using social capital theory to explain the mobile knowledge sharing behavior of virtual community members. Based on previous studies, social capital theory is divided into structural, relational, and cognitive aspects. It was composed of social interaction ties as a measure of structural aspect, trust as a measure of cognitive aspect, shared language, shared vision and relational aspect. After collecting survey data, factor analysis and regression analysis were performed using SPSS 22. In this way, we examined how the detailed factors of social capital affect information sharing behavior and how the level of knowledge sharing affects community promotion. The results showed that social interaction ties, shared language, shared vision, and trust affect knowledge sharing. Knowledge sharing has had a positive impact on community promotion.

User Acceptance Enablers according to the types of identity on Virtual Community

  • Han, In-Goo;Kim, Min-Soo;Lee, Hyoung-Yong
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2004.11a
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    • pp.375-383
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    • 2004
  • Despite the fact that virtual communities on the Internet have been growing at an exponential rate in recent years, little research has been done on the characteristics of virtual communities. In order to better understand and manage the activities of virtual communities, a theoretical model is proposed in this paper. The objective of this paper is to clarify the factors as they are related to the Technology Acceptance Model. In particular the relationship among identities, trust, and other factors are hypothesized. Using the Technology Acceptance Model, this research showed that the importance of identity and trust in virtual communities. The members of virtual communities interact continuously and share an identity. According to the identity type, different ways of stimulating the members are necessary in order to facilitate participation in activities of virtual communities. The virtual communities of a more utilitarian identity are more sensitive to trust in members than trust in the service provider, and members of a more utilitarian identity are inclined to exchange information with each other.

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