• 제목/요약/키워드: Community Creation

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Online Brand Community and Its Outcomes

  • Ha, Yongsoo
    • The Journal of Asian Finance, Economics and Business
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    • 제5권4호
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    • pp.107-116
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    • 2018
  • The aim of this study is to delve deeper into the online brand community study. This study tests (a) the effects of online brand community on its outcomes, (b) the impact of value creation practice construct as a whole, (c) the effects of value creating practice construct on the two types of loyalty, loyalty toward the brand and the community. Participants of this study (N=353) are members of four types of online brand communities (e.g., business-to-consumer virtual product support community, firm-hosted online community, user-generated online community, peer-to-peer problem-solving community, and social media based brand community). Data were collected online using Amazon Mechanical Turk from April 10, 2016 to May 10, 2016. The data were analyzed through structural equations modeling using AMOS 20. The three community markers (e.g., consciousness of kind, rituals and traditions, and moral responsibility) and the four value creation practices (e.g., social networking, impression management, community engagement, and brand use) are proved to be significant indicators of online brand community and value creation practice constructs, respectively. Test results showed that strong and effective online brand communities generate value creation practices, and value creation practices enhance brand loyalty. The mediating effects of community loyalty between value creation practices and brand loyalty were revealed.

온라인 커뮤니티 내 공동창조 참여 동기가 임파워먼트를 매개로 지속적 참여 및 옹호 행동에 미치는 영향 (The Effect of Consumers' Motivations for Co-creation on Continuance Participation and Advocacy Behavior Mediated by Empowerment)

  • 김우빈;윤남희
    • 한국의류학회지
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    • 제46권6호
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    • pp.1088-1104
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    • 2022
  • The motivation behind consumers' voluntary participation plays a key role in determining the successful out-come of co-creation activities. This study, in the context of online-community-based co-creation, investigates the effect of consumers' motivation on continuance participation and advocacy intention by mediating perceived empowerment. We focused on analyzing the co-creation process of new product developments for beauty-related firms and platforms. A web survey was conducted on active users of the online beauty community who have participated in co-creation projects. A total of 226 responses were analyzed using SPSS 26.0 and AMOS 22.0 statistical programs. The findings illustrate that all motivations for participation (intrinsic, social, and financial) influenced perceived empowerment. This increased empowerment also positively affected continuance participation and advocacy intention for future co-creation projects. Furthermore, we explored the moderating role of the engagement period in the community regarding the relationship between participation motivation and empowerment. The results show, consumers with high intrinsic motivation greatly perceive empowerment when they have short-term engagement in the community; those with high social motivation strongly recognize empowerment when they have long-term engagement in the community. We provide valuable recommendations regarding how to make innovative co-creation experiences between beauty firms and consumers via an online-based community.

The Perception of Urban Residents on Creation and Management of Community Gardens

  • Jeong, Na Ra;Kim, Kwang Jin;Yun, Hyung Gewon;Han, Seung Won;You, Soojin
    • 인간식물환경학회지
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    • 제22권5호
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    • pp.411-424
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    • 2019
  • This study analyzed the factors affecting urban residents' expectations and participation in community gardens to present basic data of guidelines for community garden management. Urban citizens valued the necessity of community gardens overall, especially residents with outdoor gardens. The experience of private gardens was important in perceiving the need for community gardens, which are public spaces. The creation of community gardens had high expectations for social aspects such as improving quality of life, health promotion, and community revitalization. In particular, residents living in individual housing have high expectations for revitalization of the community, and community gardens can be a mediator for forming and maintaining local communities. Through this, the citizens' perception on the role and function of the garden as a community space could be examined. Expectations for quality of life, health promotion, and community revitalization are factors affecting the necessity of community garden. Participation was high in the creation and management of the community garden, and the necessity of community gardens, expectation for community revitalization, and expectation for environmental purification are factors that affect participation in the management of community gardens. The amount of donations that the residents are willing to pay for community garden management was KRW 75,222 /year on average. Overall, residents with higher need for community gardens and higher social expectation showed higher participation. Urban citizens have high expectations for community gardens, and they perceive the importance of social aspects more than personal aspects such as community revitalization and quality of life. As a strategy for increasing community involvement, it is necessary to set up the processes, determine participants' composition and roles, and establish a system to promote participation. Considering welfare aspects such as community revitalization and improvement of residents' quality of life, motivation and administrative support for participation in the creation and management of community gardens will serve as important factors.

지식과 조직: 지식시장과 지식공동체 관점 (Knowledge and Organization: Perspectives of Knowledge Market and Knowledge Community)

  • 정명호
    • 지식경영연구
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    • 제1권1호
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    • pp.47-64
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    • 2000
  • As the Knowledge Economy grows bigger, studies and practices of knowledge management flourish in almost every organizations. Yet, the studies of fundamental relationships between knowledge and organization have not been sufficiently developed. It is partly because current knowledge management mainly focus on the technical aspects of the theme. This paper tries to find the possible organizing principles and theoretical foundations of knowledge-intensive organizations through the perspective of knowledge market and knowledge community. Based on the differentiation of "knowledge" and "knowing", the author draws several propositions about knowledge creation and knowledge use. Then, the author relates these propositions to the design and implementation of two theoretical models of organizations, i. e. knowledge market and knowledge community. Major claims are: 1) Knowledge use and knowledge creation process are conceptually separable, so that different conceptual models (market & community) need to be applied. 2) Since knowledge use and creation should be integrated, organizations in the Knowledge Economy should be the efficient knowledge market and, at the same time, knowledge community with care and cooperations. 3) The network of independent small KIFs(knowledge-intensive firms) could be considered as the possible organizational model of the future.

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Sponsored Online Community Types and Participant's Perceived Value

  • Diah Priharsari;Emmanuel Mastio
    • Asia pacific journal of information systems
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    • 제31권3호
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    • pp.415-432
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    • 2021
  • The growth of social media has enabled firms to create virtual organizations (online communities) in which value can be co-created with members. Yet, current typologies of firm-sponsored online communities focus either on the firm or participants, and not the interaction between them. This paper provides a systematic review of the online community literature from 2000 to 2018 to develop an understanding of the types of firm-sponsored online communities and the co-creation of value within them. Four types of sponsored online communities are found. These can be differentiated based on the output for the sponsoring firm and the level of self-organization of the communities. This study contributes to the discussion of value co-creation by (i) shedding light on differences among firm-sponsored online community types based on the level and nature of interaction within an online community; and (ii) examining the perceived value co-created through community interactive experiences.

중국 기업의 가상 브랜드 커뮤니티 분위기가 소비자 가치공동 창출 행위에 미치는 영향: 계획행동이론 관점에서 (The Impact of the Atmosphere in Virtual Brand Communities of Chinese Companies on Consumer Value Co-Creation Behavior: From the Perspective of Planned Behavior Theory)

  • 왕문흠;김문홍
    • 아태비즈니스연구
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    • 제14권4호
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    • pp.129-150
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    • 2023
  • Purpose - This study is based on the Theory of Planned Behavior and aims to explore the decision-making mechanisms of consumers participating in value co-creation activities within virtual brand communities. Methodology - The research involved a comprehensive survey of 405 participants from various virtual brand communities. Structural Equation Modeling (SEM) was used for data analysis, applying SPSS and AMOS to test the hypotheses. The study focused on community rules and regulations, community experience and community trust. Results - The research found that community rules and regulations significantly impact subjective norms and perceived behavioral control, but not directly influence consumer attitudes. Community experience positively affected consumer attitudes, subjective norms and perceived behavioral control. Community trust was found to positively influence these aspects of consumer decision-making. However, a gap was identified in the direct influence of perceived behavioral control on actual consumer behavior. Implications - The findings of this study contribute to a more comprehensive understanding of factors affecting consumer behavior in virtual brand communities. It underscores the necessity for community managers to develop strategies that consider these internal decision-making mechanisms, facilitating more effective community engagement. The study also identifies a potential area for future research in the direct influence of perceived behavioral control on actual consumer behavior.

도심 재구성에서의 사회 커뮤니티조성에 관한 검토 (A Study on the Creation of Social Communities in Urban Reconstruction)

  • 루즈옌
    • 문화기술의 융합
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    • 제9권5호
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    • pp.815-819
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    • 2023
  • 현재 중국의 도시 공간은 점진적인 개발에서 재고 변형으로 점차 변화하고 있다. 도시 공동체의 계획 개발 목표도 물질적 공간 건설에서 인문 사회의 지속 가능한 발전 방향으로 전환되었다. 현재 주거생활에 중점을 둔 단일 위도의 지역사회 계획 및 건설은 지역사회 생활 생산의 다차원적 요소를 간과하여 지역사회 간의 냉담한 관계, 인간과 환경 간의 관계 형성 어려움 등 많은 문제를 초래한다. 따라서 이 글은 지역사회의 시공간적 연속적 통일에서 지역사회의 사회성을 재인식하고, 지역사회의 중앙과 민간의 여양 명확히 하며, 일상생활의 시작점으로 하여 지역사회의 역동적인 조성 방법과 방법을 재탐색한다.

브랜드커뮤니티 경험가치가 브랜드만족, 브랜드신뢰, 브랜드 공동가치창출에 미치는 영향:방탄소년단과 아미를 중심으로 (The Effect of Brand Community Experience Value on Brand Satisfaction, Brand Trust, and Brand Value Co-Creation: Focusing on the Case of BTS and A.R.M.Y)

  • 이민하
    • 한국콘텐츠학회논문지
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    • 제21권7호
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    • pp.374-385
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    • 2021
  • 브랜드커뮤니티는 브랜드에 대한 열정을 갖고 브랜드 가치 향상에 동참하는 소비자 집단을 의미한다. 본 연구에서는 세계적 성공을 거두고 있는 방탄소년단의 팬 커뮤니티 '아미'를 대상으로 브랜드 커뮤니티 경험이 브랜드 만족과 신뢰, 브랜드 공동가치창출에 미치는 영향을 알아보았다. 연구결과, 브랜드 커뮤니티 경험을 통해 얻은 심미적 감수성, 자아 일치감, 지적 충족감 등의 가치는 브랜드 만족과 신뢰에 전반적으로 긍정적인 영향을 미치며, 브랜드 공동가치창출과도 유의한 영향 관계를 갖는 것으로 나타났다. 본 연구의 시사점은 다음과 같다. 첫째, 기업 관점에서 브랜드 자체에 초점을 맞춰 홍보하는 전통적 마케팅 전략보다는 브랜드 커뮤니티 양성을 통해 고객-기업, 고객-고객 간 정서적 교감과 연대를 이끌어내는 방식이 미래 브랜드 마케팅의 방향성이 되어야 한다. 둘째, 브랜드 커뮤니티 활성화를 위해서는 브랜드와 관련한 감각적 자극 요소뿐 아니라 고객의 지적 호기심과 자아 일치감 충족을 위한 다양한 기회를 제공하는 것이 필요하다.

지식 생성 및 활용을 위한 지식 커뮤니티 효과 분석 (Analysis of Knowledge Community for Knowledge Creation and Use)

  • 허준혁;이정승
    • 지능정보연구
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    • 제16권4호
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    • pp.85-97
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    • 2010
  • 지식의 생성과 활용의 원천으로서 인터넷 커뮤니티를 '지식 커뮤니티'로 정의할 때 지식 커뮤니티는 '검색엔진', '공개공동체', '전문공동체', '활동공동체'의 4대 유형으로 구분되며 개별 지식 커뮤니티는 시간이나 환경의 변화에 따라 각 유형을 넘나들며 변화하고 있다. 변화하는 지식 커뮤니티를 기업경영에 적절하게 활용하기 위해서는 각 지식 커뮤니티 유형별 활용전략이 절실함에도 불구하고, 지식 커뮤니티 유형별 효과 분석과 활용전략에 대한 연구는 많지 않다. 이에 본 연구에서는 지식 커뮤니티 유형별 분류에서 제안한 4대 지식 커뮤니티 유형에 대해 지식 생성 및 활용에 영향을 미치는 요인을 실증분석을 통해 도출함으로써 지식 커뮤니티의 변화를 설명하고 그 활용방안을 제시하고자 한다. 첫째, 관련 선행연구를 통해 지식 커뮤니티 유형별로 지식의 생성과 활용에 영향을 미치는 요인을 적합성, 신뢰성, 체계성, 충실성, 유사성, 피드백, 이해도로 파악하였다. 둘째, 유형별 대표사이트에 30개의 실제 질문을 질의하여 전문가의 평가를 통해 각 요인을 평가했다. 마지막으로 Stepwise 회귀분석을 이용해 각 유형별로 지식 커뮤니티의 지식 생성과 활용에 영향을 미치는 주요 요인을 도출했다. 회귀분석 결과 검색엔진 유형의 지식 커뮤니티는 신뢰성과, 공개 공동체 유형은 적합성과, 전문공동체 유형은 신뢰성 및 유사성과, 활동공동체 유형은 충실성 및 유사성과 높은 상관관계가 있었다. 본 연구에서 제시한 지식 커뮤니티 유형별 영향요인에 대한 실증분석 결과는 지식 커뮤니티의 변화를 설명하고 그 활용방안을 제시하는데 유용할 것으로 기대된다.

The Effect of Creation of Shared Value Activities of Professional Volleyball Team on the Team Trust and the Community Identification

  • Son, WonHo
    • International journal of advanced smart convergence
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    • 제9권3호
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    • pp.153-160
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    • 2020
  • This research aims to provide empirical basic data for the development of local communities through the establishment of efficient strategies for the formation of positive relations between the club and the region through the Creation of Shared Value (CSV) activities. We come up with the results of this study to show that CSV, social problem orientation, and core competency utilization affect the team trust of local community, and that CSV, long-term orientation, social problem orientation and core competency utilization affect community identification. The research should enhance the value of professional sports teams that promote their own path to self-sustaining as a single independent business area, and identify their trust through CSV activities for co-prosperity with their local communities, and thus their relationship with the community. Therefore, various strategies and efforts will ultimately increase the team trust and community identity of local residents in professional volleyball teams, while at the same time gaining positive effects on professional volleyball teams.