• 기본간호학회지
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• 제6권1호
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• pp.130-140
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• 1999

This study was designated to investigate communication barriers of nurses in clinical settings. This study was done in 2 phases, first content analysis on descriptions of 50 nurses in three general hospitals and 40 nursing students on communication barriers for nurses in clinical settings, and second a survey to investigate the factors related to communication barriers and the relation between the nurse's characteristics and the extent of communication barriers in clinical settings from two nurses educators, 13 nursing students who experienced clinical practice and 71 nurses in 11 general hospitals. The results are as follows : 1. Through content analysis, 11 properties of communication barriers for nurses in clinical settings were identified. These were inappropriate communication style as a nurse, lack of professionalism, in appropriate control of emotions, lack of knowledge about the clincal setting, the lack of preparation about content of communication, the problem in trust relation, differences in priorities in needs, uncontroleable situation for nurses, inappropriate nurses' perception about patients, conflict with medical team and inadequate systematic support were identified and grouped in to four categories, communicator, message, feed-back and communication context. 2. The four factors in communication barriers for nurses in the clinical setting were identified and named as ambiguity in the nurses' position, lack of confidence, difference in perspectives with patients and in-adequate nurse-patient relationship. 3. There was a significant difference(F=5.31, P=0.0022, F=3.62, P=0.0316, F=2.80, P=0.067, F=9.01, P=0.0003) among the groups according to work place in rating the extent of the communication barrier in the clinical setting and in the four factors, the nurses working in the psychiatric patient unit rated the communication barrier in the clinical setting lowest among the groups. There was a significant negative correlation between the length of the nurses's carrier and the extent of communication barrier in three factors, ambiguity in the nurses' position, lack of confidence and inadequate nurse-patient relationship.

• 한국산학기술학회논문지
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• 제21권7호
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• pp.73-81
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• 2020

본 연구는 간호대학생들이 의료인들과 인수인계 시 명확한 정보전달에 어려움이 있는 점을 개선하기 위하여 SBAR 적용 시뮬레이션 교육을 시행하여 그들의 의사소통명확성, 의사소통자신감, 임상의사결정능력에 미치는 효과를 확인하기 위한 단일군전후설계실험연구이다. 산모와 신생아의 응급상황을 기반으로 한 시뮬레이션 실습과 SBAR교육을 접목하여 의료진에게 응급상황에 대해 명료하고 간략하게 핵심을 전달하고, 의사소통 역량을 증진시킬 수 있도록 프로그램을 적용하였다. 대상자는 B광역시 소재 1개 대학의 4학년 간호대학생 91명이며, 자료수집기간은 2019년 2월 18일부터 2019년 2월 28일까지이었다. 수집된 자료는 SPSS/WIN 21.0 program을 이용하여 paired t-test로 분석하였다. 연구결과, 시뮬레이션 실습 후에 측정한 의사소통 명확성(t=-3.99, p<.001), 의사소통 자신감(t=-8.60, p<.001), 임상의사결정능력이(t=-4.66, p<.001) 통계적으로 유의하게 증가하였다. 따라서 예비의료인으로써 간호대학생의 임상현장에서의 의사소통능력과 임상의사결정능력을 증진시키기 위해 SBAR를 적용한 시뮬레이션실습 교육프로그램을 통해 간호대학생들의 전문성을 고취시키고, 임상현장에서의 적응력을 높이고자 한 점에서 본 연구의 의의가 크다. 또한 간호교육현장에서 의료인들 간의 의사소통을 체계화하기 위해서는 시뮬레이션 실습 뿐만 아니라 일반적인 임상실습에서도 SBAR보고방법이 숙련될 수 있도록 전략을 수립하여 간호대학생의 의사소통능력 향상에 기여해야 할 것으로 생각된다.