• Title/Summary/Keyword: Communication program satisfaction

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A Study of Communication Style, Critical Thinking Disposition, Job Satisfaction and Job Stress in Hospital Nurses (간호사의 의사소통 유형, 비판적 사고 성향, 직무만족도 및 직무 스트레스에 관한 연구)

  • Park, Hyo-Mi;Lee, Hea-Shoon
    • Perspectives in Nursing Science
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    • v.8 no.2
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    • pp.105-112
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    • 2011
  • Purpose: The purpose of this study was to identify the predictors of job stress in hospital nurses. The predictors of job stress were the subject's general characteristics, communication style, critical thinking disposition and job satisfaction. Methods: 294 nurses who had worked in a hospital participated in this study. The data were analysed with descriptive analysis methods including a t-test, ANOVA, Scheffe test, Pearson correlation coefficient and multiple regression analysis. Results: The job stress score for nurses was 111.6. There was a statistically significant difference between job stress and marriage status (p<.001), education (p<.001), clinical career (p<.001), position (p<.001), communication style (p<.001), critical thinking disposition (p<.001), and job satisfaction (p<.001). Critical thinking disposition, job satisfaction and clinical career together accounted for 36.88% of the total variation in job stress. Conclusion: Based on the findings of this study, the development of a nursing intervention program that can lead to an improvement in critical thinking disposition is suggested.

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The Effects of Child-care Teachers' Communication Difficulty with Parents and Their Job Satisfaction on Emotional Labor of Child-care Teachers (보육교사-학부모 간 의사소통 어려움과 직무만족도가 보육교사의 정서노동에 미치는 영향)

  • Jeong, Seon-Yeong;Cho, Anna
    • Korean Journal of Childcare and Education
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    • v.15 no.5
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    • pp.87-111
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    • 2019
  • Objective: The purpose of this study is to investigate the effect of the level of communication difficulty between child-care teachers and parents and teachers' job satisfaction on teacher's emotional labor. Methods: The data of 137 questionnaires collected in Y city, Gyeongggi-do were analyzed. The respondents of the questionnaires were teachers of 0-5 year old children. Statistical analyses were performed using frequency analysis, explorative factor analysis, independent t-test, One-way ANOVA, and multiple regression analysis at the p < .05 by SPSS 24.0 program. Results: First, there was no statistically significant difference on child-care teachers' communication difficulties with parents by sociological variables of child-care teachers. Second, there was no statistically significant difference on teachers' job satisfaction by sociological variables of child-care teachers. However, there were significant differences on the sub-factors of job satisfaction by teaching careers, types of workplace, and marital status. Third, these two factors were found to be important predictors of child-care teachers' emotional labor. Conclusion/Implications: In order to reduce the emotional labor experienced by child-care teachers in early childhood care settings, it will be necessary to pursue a multi-faceted approach to improving the working environment.

A Study of AI Education Program Based on Big Data: Case Study of the General Education High School (빅데이터 기반 인공지능 교육프로그램 연구: 일반계 고등학교 사례를 중심으로)

  • Ye-Hee, Jeong;Hyoungbum, Kim;Ki Rak, Park;Sang-Mi, Yoo
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.23 no.1
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    • pp.83-92
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    • 2023
  • The purpose of this research is to develop a creative education program that utilizes AI education program based on big data for general education high schools, and to investigate its effectiveness. In order to achieve the purpose of the research, we developed a creative education program using artificial intelligence based on big data for first-year general high school students, and carried out on-site classes at schools and a validation process by experts. In order to measure the creative problem-solving ability and class satisfaction of high school students, a creative problem-solving ability test was conducted before and after the program application, and a class satisfaction test was conducted after the program. The results of this study are as follows. First, AI education program based on big data were statistically effective to improve the creative problem solving ability according to independent sample t test about 'problem discovery and analysis', 'idea generation', 'execution plan', 'conviction and communication', and 'innovation tendency' except 'execution', 'the difference between pre- and post-scores of male student and female student' on first year high school students. Secondly, in satisfaction conducted after classes of AI education program based on big data, the average of 'Satisfaction', 'Interest', 'Participation', 'Persistence' were 3.56 to 3.92, and the overall average was 3.78. Therefore, it was investigated that there was a lesson effect of the AI education program based on big data developed in this research.

Marketing Communication and Synergy of Pentahelix Strategy on Satisfaction and Sustainable Tourism

  • CHAMIDAH, Nurul;GUNTORO, Budi;SULASTRI, Endang
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.3
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    • pp.177-190
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    • 2020
  • This study aims to present explicit findings from an internal perspective, namely the interaction patterns of marketing communication between pentahelix elements and testing the expectations of tourists towards tourism activities through a simulation model between variables. This study is divided into two methods of analysis, namely qualitative explorative, where the study aims to invest in communication patterns and patterns of interaction between pentahelix stakeholders in Sitiwinangun Tourism Village, West Java, Indonesia with involve 17 informants who came from pentahelix elements (Government, academics, community, business and media). Second, quantitative method to measure the extent of effectiveness rather than collaboration activities and the role of marketing communication to tourist satisfaction is done by an analytical approach involving 30 tourists through customer satisfaction surveys. The results of this study illustrate that the involvement of each pentahelix element has not been maximized. The pattern of interaction and communication between elements also shows the gap between interests, expectations, and reality. This study provides a real picture that to realize a tourism program that is profitable, holistic, and sustainable requires collaboration that is wrapped with transparent and interactive communication patterns. The marketing communication concept approach combined with collaboration theory between stakeholders can be useful for sustainable tourism.

Development of convergence program to improve marital satisfaction of elderly couples (노인부부의 결혼만족도 향상을 위한 융합프로그램 개발)

  • Kim, In-Sook;Park, Sun-Hee
    • Journal of Internet of Things and Convergence
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    • v.3 no.2
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    • pp.7-13
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    • 2017
  • The purpose of this study was to develop and apply the convergence program to improve the marital satisfaction of the elderly couples. The purpose of this study was to overcome the divorce crisis of elderly couples and to provide a basic plan for divorce prevention through rapid aging and increase of divorce rate. The subjects of this study were 9 elderly women's welfare centers located in P city. The convergence program for improving the marital satisfaction of elderly couples in this study shows that marital satisfaction is improved by 52.1% from pre - test (cumulative complaint of marriage) to 32.1 (post - test). The results of a qualitative evaluation of the observational records show that it is very helpful to improve the relationship by acquiring the skill of sharing experience and communication between the elderly couple through the program, Marital satisfaction was improved. The results of this study show that the convergence program developed in this study is effective in improving marital satisfaction for elderly couples.

Relations on Communication Competence, Job-stress and Job-satisfaction of Clinical Nurse (임상간호사의 의사소통능력, 직무스트레스, 직무만족도와의 관계)

  • Lee, Ae-Kyoung;Yeo, Ji-Young;Jung, Sungwon;Byun, Sang Seok
    • The Journal of the Korea Contents Association
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    • v.13 no.12
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    • pp.299-308
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    • 2013
  • Purpose The aim of this study was to identify the differences and relations among the communication competence, job stress and job satisfaction of clinical nurses. Method The participants included 209 nurses who worked at general hospitals in metropolitan Seoul and Gyenggi province. The instruments used for this study were the revised version of the Global Interpersonal Communication Competence Scale(GICC), the Job Stress Scale, and the Job Satisfaction Scale. Data were analyzed using frequencies, t-test, ANOVA, Spearman rank-order correlation coefficient with the SPSS 16.0 program. Result The results of this study were as follows: The mean score for communication competence was 3.30(${\pm}0.43$). For job stress and job satisfaction's mean score were 2.90(${\pm}0.33$) and 3.01(${\pm}0.30$). Significant negative correlation were found between the communication competence and job stress of clinical nurse(r=-.247, p<.001). Significant positive correlation between the communication competence and Job Satisfaction of clinical nurse(r=.248, p<.001) was also found. Conclusion The findings of this study support the importance of the communication competence of clinical nurses for efficient human resource management. Studies for developing programs to facilitate communication competence of clinical nurses are highly recommended.

The Effects of Verbal and Nonverbal Communication of Service Providers in the Family Restaurant on the Customers' Trust and Satisfaction (패밀리레스토랑 서비스 제공자의 언어적, 비언어적 커뮤니케이션이 고객 신뢰 및 만족도에 미치는 영향)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Korean journal of food and cookery science
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    • v.26 no.3
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    • pp.272-280
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    • 2010
  • The purpose of this study was to understand the interrelationships between the customers' perception of verbal and nonverbal communication, customers' trust and satisfaction in the family restaurant. Based on a total of 310 samples that were obtained from empirical research, this study reviewed the reliability and fitness of the research model and verified a total of 2 hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously using a structural equation model(SEM). The proposed model provided an adequate fit to the data, $X^2$=953.126(df=417), p<.001, CMIN/df 2.286, GFI .831, NFI .889, IFI .934, TLI .926, CFI .934. The results showed that employees' verbal communication ($\beta$=.264), paralanguage ($\beta$=.172) and physical appearance ($\beta$=.120) among the nonverbal communications had a significant positive effect on the customers' trust. In addition, the customers' trust ($\beta$=.644) had a significant positive effect on the customer satisfaction. Limitations and future research directions are also discussed.

The Effects of High Fidelity Simulation-Based Education on Communication Self-Efficacy, Communication Competence and Educational Satisfaction in Nursing Students (고충실도 시뮬레이션을 활용한 심정지 응급간호교육이 간호 대학생의 의사소통 자기 효능감, 의사소통능력 및 교육만족도에 미치는 효과)

  • Park, Seurk
    • Journal of Convergence for Information Technology
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    • v.12 no.4
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    • pp.67-76
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    • 2022
  • The purpose of this study was to identify the effects of high fidelity simulation-based education for cardiac arrest emergency nursing applied to nursing students on communication self-efficacy, communication competence, and educational satisfaction. For this study a nonequivalent control group non-synchronized post-test design was used. Participants were 42 nursing students who attended in one university and completed the self-report questionnaire. Data were analyzed through frequency, percentage, mean, standard deviation, x2 test, and independent t-test using the SPSS 22.0 program. As a result, communication self-efficacy (t=2.87, p=.007), communication competence (t=2.96, p=.005) and educational satisfaction (t=4.75, p=<.001) were significantly higher than in the control group after high fidelity simulation-based education. High fidelity simulation-based education for cardiac arrest emergency nursing was able to improve communication self-efficacy, communication competence, and educational satisfaction for nursing students.

A Study on the Financial Management Behavior and Financial Satisfaction of Husbands and Wives (부부의 가계재무 관리행동과 재정만족도에 관한 연구)

  • 김효정
    • Journal of the Korean Home Economics Association
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    • v.37 no.8
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    • pp.91-102
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    • 1999
  • The purpose of this study was to examine the factors affecting financial management behavior and financial satisfaction of husbands and wives. The data were collected from 212 couples living in Pusan and Kyungnam region by the self-administered questionnaire. The major findings of this study were as follows: (1) the communication frequency of husbands and wives was an important factor affecting financial management behavior and financial satisfaction for them; (2) financial management behavior was an important variable affecting financial satisfaction for husbands and wives; and (3) financial satisfaction of husbands and wives were affected by monthly saying. From these findings, it is suggested that the financial management program focusing on the ways to increase communication among family members and to implement financial management effectively should be developed.

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A Study on the Financial management Behavior and Financial Satisfaction of Housewives in Pusan and Kyugnam Region Based on the Systems Approach (체계론에 의한 가계의 재무관리행동과 재정만족도에 관한 연구 : 부산 및 경남지역 주부를 대상으로)

  • 김효정
    • Journal of Families and Better Life
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    • v.18 no.1
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    • pp.53-66
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    • 2000
  • This study examined the relationships among resources demands financial management behavior and financial satisfaction of housewives based on the systems approach. The data were collected from 212 housewives living in Pusan and Kyungnam region by the self-administered questionnaire. The major findings of this study were as follows: (1) the communication frequency of husbands and wives was an important factor affecting financial satisfaction; (2) the perceived financial status such as comparison to reference groups and aspiration for financial status in the future had an influence on financial satisfaction as well as the objective variables such as monthly living costs and monthly savings; and (3)financial satisfaction was also affected by financial management behavior. These findings imply that the financial management program focusing on the ways to increase communication among family members and to implement financial behavior effectively should be developed.

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