• 한국콘텐츠학회논문지
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• 제17권4호
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• pp.402-412
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• 2017

본 연구는 기혼남녀의 용서수준과 결혼만족의 관계에서 긍정적 의사소통이 어떠한 요인으로 작용하는지를 규명하는 것을 목적으로 하였다. 이를 위하여 기혼남녀의 용서가 긍정적 의사소통을 매개로 결혼만족에 미치는 영향을 분석하였다. 분석을 위해 총 300명의 기혼남녀들에게 Rye 용서수준 척도, 긍정적 의사소통 척도, 결혼만족도 척도로 구성된 설문지를 실시하였고, 이를 통해 수집된 자료에 대하여 구조방정식 모형을 통한 분석을 실시하였다. 분석 결과 첫째, 기혼남녀의 용서수준과 긍정적 의사소통, 긍정적 의사소통과 결혼만족도, 용서수준과 결혼만족도간에 상관관계가 있는 것으로 나타났다. 둘째, 기혼남녀의 용서는 긍정적 의사소통을 완전매개로 결혼만족에 영향을 주는 것으로 나타났다. 이는 기혼남녀의 용서수준이 높아지면 긍정적 의사소통이 증가하고, 이를 매개로 결혼만족도가 높아질 수 있음을 시사한다. 이러한 결과를 바탕으로 본 연구의 시사점과 제한점 및 추후 연구를 위한 제언을 하였다.

• 한국언론정보학보
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• 제28권
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• pp.251-282
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• 2005

이 연구는 최근 이혼이나 청소년 가출 등 가족해체현상이 심화되고 있는 상황에서 행복한 가정생활의 지표라 볼 수 있는 가족관계 만족도를 언론학적 시각으로 접근해 보고자 했다. 이를 위해 부모와 자녀의 의사소통 능력 및 내외 통제성, 충동성, 낙관성과 같은 성격변인이 가족관계 만족도와 갖는 관련성에 대해 살펴보았다. 또한 이들 중 어떤 변인이 가족관계 만족도와 가장 밀접한 관련이 있는지를 고찰해 보고 이를 통해 가족관계 만족도를 설명해 보고자 했다. 마지막으로 인구통계학적 변인과 가족 성원들간의 대화시간 등 가족관계 만족도에 영향을 미칠 수 있는 통제 변인들과의 관련성에 대해서도 살펴보았다. 분석 결과 의사소통 능력, 내적 통제성, 낙관성이 높을수록 가족관계 만족도가 높게 나타났으며 충동성이 높을수록 가족관계 만족도는 낮게 나타났다. 또한 어떠한 변인이 가족관계 만족도와 가장 깊은 관련성을 갖는지 살펴본 결과 자녀의 경우는 본인의 의사소통 능력 및 충동성, 아버지와의 대화시간, 부모의 충동성 순으로, 아버지의 경우는 본인의 의사소통 능력, 아내의 충동성 및 낙관성, 자녀와의 대화시간 순으로, 어머니의 경우는 본인의사소통 능력 및 교육 수준 순으로 본인의 가족관계 만족도와 관련성이 있는 것으로 밝혀졌다. 이를 통하여 가족관계 만족도를 설명하는 데 있어 성격뿐만 이니라 의사소통 능력 및 대화시간이 매우 중요한 역할을 하고 있음을 알 수 있다. 아울러 이 연구의 제한점과 후속 연구를 위한 제언이 제시되었다.

• 한국학교ㆍ지역보건교육학회지
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• 제16권3호
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• pp.51-63
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• 2015

Objectives: This study addressed the relationship among communication skill, job satisfaction, and mental health level. Methods: The participants in this study were 222 public health center staff members at 9 community public health centers located in Seoul city and Gyeonggi province. Descriptive analysis, Pearson's correlation, and multiple regression were used for statistical analysis of the data. Results: The main findings are as follows: First, communication skill and job satisfaction showed a significant positive correlation with mental health level. Secondly, some components of mental health level generally showed positive correlations with communication skill and job satisfaction. Third, multiple regression showed that 22% of the variance in the mental health level was explained. Conclusions: Based on these results of this study, we suggested that specialized programs should be established to help in development of social arbitration for public health center staff.

• Nutrition Research and Practice
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• 제5권1호
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• pp.73-79
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• 2011

In order to promote foodservice for the elderly, foodservice managers in Continuing Care Retirement Communities (CCRCs) must identify the main factors to enhance the satisfaction and behavioral intentions with food service. The purpose of this study was to investigate the relationships between relationship quality (consisting of trust, commitment, and satisfaction) and communication in the formation of elderly's behavioral intentions with food services at CCRCs. A survey was administered to residents in two CCRCs and a total of 327 residents participated. A tested structural equation model exhibited good model fit and explanatory power of the study construct. Satisfaction directly influenced word-of-mouth and service quality has an influence on commitment. Commitment was a significant determinant of behavioral intentions to eat more often in the dining room. Also, communication showed positive association with trust. The results provided strong evidence for the importance of satisfaction and communication as a consequence of relationship marketing efforts. Suggestions for future research to better understand the elderly' behavioral intention judgments were given.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 1997년도 춘계학술대회논문집 지역정보단지 조성과정보기술의 활용
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• pp.271-285
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• 1997

This paper address the issues of satisfaction factors to measure the service quality in computer communication service users. In order to develope a satisfaction factors' model, we study appropriate quality factors of the service through the focus group interviews with service users, and surveys the quality levels that users have felt in services. It also analyzes the relationship between the user's quality level and the quality factors by the statistical analyses. Based on the optimal regression model, we suggest an appropriate satisfaction model in PC communication service areas. That model shows that most users are interested in the fare for use. Use-fare factor is the most powerful one to the satisfaction model. Second one is usefulness, next is correctness. But connect-status factor is the only negative one. Most users think that its factor is in the way of fluent communication. So to keep the competitiveness in the PC communication service, the sixth negative factor should be modified as soon as possible.

• 한국간호교육학회지
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• 제22권4호
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• pp.559-566
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• 2016

Purpose: This study aimed to examine the communication styles and nursing service satisfaction of clinical research nurses perceived by clinical subjects. Methods: The data were collected with self-administrated questionnaires after receiving consents from 200 clinical trial subjects. The data were analysed with descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients and stepwise multiple regression analysis using SPSS 21.0 statistic program. Result: Clinical subjects perceived that clinical research nurses used the informative, affective, and non-authoritative communication styles. The study identified factors influencing the nursing service satisfaction, and they were the informative communication styles (${\beta}$=.34, p<.001) and affective communication styles (${\beta}$=.35, p<.001, $R^2$=37%) by multiple linear regression. Conclusion: If educational programs on communication are developed to help clinical research nurses use the informative and affective communication styles according to the characteristics of subjects and applied to the field of practice, they will be able to increase the nursing service satisfaction and contribute to the higher quality of clinical trials.

• International Journal of Internet, Broadcasting and Communication
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• 제15권1호
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• pp.281-289
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• 2023

The purpose of this study was to objectively explore and discuss the effect of trainer's communication style on rehabilitation ability and rehabilitation satisfaction of elite athletes. we observed the relationship between rehabilitation trainers and injured athletes and found that communication between them plays an important role. In this study, we criticized that most of the studies related to rehabilitation were conducted from the point of view of natural science. The results of this study emphasized that rehabilitation-related research should broadly accept social science positions such as business administration. The main research findings are as follows. As a result of analyzing the relationship between trainer's communication style and rehabilitation ability, first, the trainer's cooperative and professional communication style affects emotional factors of injured players. Second, the trainer's cooperative and controlled communication style affects the cognitive factors of injured players. Third, the trainer's cooperative and professional communication style affects the behavioral factors of injured players. Fourth, the trainer's cooperative and professional communication style affects the rehabilitation satisfaction of injured players. Based on these results, this study was conducted to validate the necessity of discussing the trainer's communication style preference according to the individual background such as the injured player's gender, personality, and injury level, and the classification and composition of communication styles that match Korean culture and sentiment. As suggestions for follow-up research, active sharing of problems with adjacent disciplines such as sports sociology, sports education, and sports marketing, and parallel qualitative research centered on individual cases were suggested

• 대한영양사협회학술지
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• 제21권4호
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• pp.261-279
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• 2015

This study aimed to investigate the effects of job satisfaction and self-esteem on psychological burnout in dietitians at a geriatric hospital in Busan. The survey was conducted from July 8 to August 31, 2014, and the data were analyzed using the SPSS program. The age group of over 36 years showed higher job satisfaction than the 'Under 25' group. Subjects that worked less than 2 years at their present jobs showed lower job satisfaction in job-itself than the 'Over 4 years' group did, and those who worked less than 1 year showed lower job satisfaction in terms of communication, appraisal compensation, and co-workers than did the other groups. Those who worked in '100~149 bed' hospitals showed higher job satisfaction than those in the 'Under 100 bed' group did. 'Over 200 bed' hospital dietitians showed higher satisfaction in supervision of superiors than did the other groups. Their experience of psychological burnout turned out to be 2.39 out of 5. Psychological burnout had a negative relationship with job satisfaction and self-esteem. Higher emotional exhaustion correlated with lower satisfaction in job-itself, less communication, and less supervision of superiors. Dehumanization correlated with lower satisfaction in job-itself, lower self-esteem, and worse communication, and while decreased personal achievement correlated with lower self-esteem, worse co-workers, lower satisfaction in job-itself, worse appraisal compensation, and worse communication. These results suggest that it would be effective for prevention and management of psychological burnout to mediate factors of job-itself, communication, supervision of superiors, co-worker, and appraisal compensation of dietitians in geriatric hospitals.

• 한국생활과학회지
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• 제22권6호
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• pp.587-598
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• 2013

This study is to examine (the) effects of self-control, parent-adolescent communication, and school life satisfaction on smart-phone addiction for middle school students. The 127 students who were classified as smart-phone addicts among first to third grade at two middle schools located in Gyunggido were sampled with a survey. T-tests, ANOVA, Pearson's correlation, and multiple regression analysis were used. The results of study were as follows. First, smart-phone addiction make no difference according to adolescent's sex and grade. Second, the relations between smart-phone addiction and the factors included self-control, parent-adolescent communication, and school life satisfaction were negatively correlated. As a result, the higher self-control, parent-adolescent communication, and school life satisfaction were, the lower smart -phone addiction was. Third, it is significant as variable that adverse effect, low rank class of parent-adolescent communication and personal relationship, same class as the former of school life satisfaction exert influence on smart phone addiction.

• International Journal of Human Ecology
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• 제3권1호
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• pp.111-126
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• 2002

The purpose of this study was to investigate the role of anxiety in mediating the influence of family of origin characteristics on subsequent relationship processes. Using Bowenian theory as a foundation, this study examined the causal relationships among gender, religion, family of origin-fusion, intimacy, intimidation, personal-trait-anxiety, couple open communication and relationship satisfaction. Results of the path analysis indicated that: (a) gender, religion, family of origin-fusion, and family of origin-intimidation were directly related to personal-trait-anxiety, (b) personal-trait-anxiety was directly related to couple open communication and not related to relationship satisfaction, (c) couple open communication was directly related to relationship satisfaction, and (d) family of origin factors were not directly related to couple open communication and relationship satisfaction; rather, as it was expected, indirect associations, through the mediation of anxiety, were found. The results generally support Bowen's intergenerational process theory, which asserts that anxiety is the mediator of the process. Limitations of the current study and suggestions for further research were discussed.