• Title/Summary/Keyword: Communication Satisfaction

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Influence of forgiveness on the Marital Satisfaction: Mediating Effect of Positive Communication (용서가 결혼만족에 미치는 영향: 긍정적 의사소통의 매개효과)

  • Jeong, Moon-Kyeong
    • The Journal of the Korea Contents Association
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    • v.17 no.4
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    • pp.402-412
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    • 2017
  • The purpose of this study is to find out the mediating effects of positive communication on the relationship between level of forgiveness and marital satisfaction of married men and women. For this purpose, a total of 300 married men and women were surveyed using the Rye forgiveness level, positive communication scale, and marital satisfaction scale. The collected data were analyzed through structural equation modeling. First, there was a correlation between the level of forgiveness of married men and women, positive communication, positive communication, marital satisfaction, forgiveness and marital satisfaction. Second, forgiveness of married men and women affects marital satisfaction through fully mediating effect of positive communication. This suggests that the higher the level of forgiveness of married men and women, the higher the positive communication and the higher the marital satisfaction. Based on these results, the implications and limitations of this study and suggestions for future research were suggested.

The Influence of Family Members' Communication Competence, Locus of Control, Impulsivity, and Optimism on Their Family Relationship Satisfaction (가족 구성원의 의사소통 능력, 내외 통제성, 충동성, 낙관성이 가족관계 만족도에 미치는 영향)

  • Han, Ju-Lie;Hur, Gyeong-Ho
    • Korean journal of communication and information
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    • v.28
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    • pp.251-282
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    • 2005
  • The current study attempted to explain how family members' communication competence and personality such as locus of control, impulsivity, and optimism influenced their family relationship satisfaction. In addition, we examined which variables among these would predict highly the family relationship satisfaction by conducting the regression analyses. We also included demographic variables such as gender of offsprings, age and education level, and conversation time among family members as the control variables that may have influenced the family relationship satisfaction. Results showed that the higher the communication competence, internalness, and optimism were, the higher the family relationship satisfaction was whereas the higher the impulsivity was the lower the relationship was. for offspring, her/his own communication competence and impulsivity, the conversation time with her/his father, and the impulsivity of the parents in order were the best predictors of the their family relationship satisfaction. For father, his own communication competence, wife's impulsivity and optimism, and the conversation time with his offsprings in order predicted his family relationship satisfaction. For mother, her own communication competence and education level were the strongest predictors of her family relationship satisfaction. The results clearly demonstrated that the family members' communication competence and conversation time among themselves as well as their personality are playing an important role in explaining the their family relationship satisfaction. lastly, the limitations of the current study, and suggestions and implications for future studies were discussed.

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Communication Skill, Job Satisfaction, and Mental Health of Public Health Center Staff in South Korea (보건소 인력의 의사소통능력, 직무만족도 및 정신건강 수준)

  • Ahn, Sung Mi;Park, Kyung Ok
    • The Journal of Korean Society for School & Community Health Education
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    • v.16 no.3
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    • pp.51-63
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    • 2015
  • Objectives: This study addressed the relationship among communication skill, job satisfaction, and mental health level. Methods: The participants in this study were 222 public health center staff members at 9 community public health centers located in Seoul city and Gyeonggi province. Descriptive analysis, Pearson's correlation, and multiple regression were used for statistical analysis of the data. Results: The main findings are as follows: First, communication skill and job satisfaction showed a significant positive correlation with mental health level. Secondly, some components of mental health level generally showed positive correlations with communication skill and job satisfaction. Third, multiple regression showed that 22% of the variance in the mental health level was explained. Conclusions: Based on these results of this study, we suggested that specialized programs should be established to help in development of social arbitration for public health center staff.

Importance of relationship quality and communication on foodservice for the elderly

  • Seo, Sun-Hee;Back, Ki-Joon;Carol, W. Shanklin
    • Nutrition Research and Practice
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    • v.5 no.1
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    • pp.73-79
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    • 2011
  • In order to promote foodservice for the elderly, foodservice managers in Continuing Care Retirement Communities (CCRCs) must identify the main factors to enhance the satisfaction and behavioral intentions with food service. The purpose of this study was to investigate the relationships between relationship quality (consisting of trust, commitment, and satisfaction) and communication in the formation of elderly's behavioral intentions with food services at CCRCs. A survey was administered to residents in two CCRCs and a total of 327 residents participated. A tested structural equation model exhibited good model fit and explanatory power of the study construct. Satisfaction directly influenced word-of-mouth and service quality has an influence on commitment. Commitment was a significant determinant of behavioral intentions to eat more often in the dining room. Also, communication showed positive association with trust. The results provided strong evidence for the importance of satisfaction and communication as a consequence of relationship marketing efforts. Suggestions for future research to better understand the elderly' behavioral intention judgments were given.

A Study on the Satisfaction Factors in PC Communication Service Users (PC통신서비스 이용자의 만족요인에 관한 연구)

  • 이종호
    • Proceedings of the Korea Association of Information Systems Conference
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    • 1997.10b
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    • pp.271-285
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    • 1997
  • This paper address the issues of satisfaction factors to measure the service quality in computer communication service users. In order to develope a satisfaction factors' model, we study appropriate quality factors of the service through the focus group interviews with service users, and surveys the quality levels that users have felt in services. It also analyzes the relationship between the user's quality level and the quality factors by the statistical analyses. Based on the optimal regression model, we suggest an appropriate satisfaction model in PC communication service areas. That model shows that most users are interested in the fare for use. Use-fare factor is the most powerful one to the satisfaction model. Second one is usefulness, next is correctness. But connect-status factor is the only negative one. Most users think that its factor is in the way of fluent communication. So to keep the competitiveness in the PC communication service, the sixth negative factor should be modified as soon as possible.

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The Communication Styles and Nursing Service Satisfaction of Clinical Research Nurses Perceived by Clinical Subjects (임상시험 대상자가 지각한 임상연구 간호사의 의사소통 유형과 간호서비스 만족도)

  • Seo, Mi Seon;Park, Young Im
    • The Journal of Korean Academic Society of Nursing Education
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    • v.22 no.4
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    • pp.559-566
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    • 2016
  • Purpose: This study aimed to examine the communication styles and nursing service satisfaction of clinical research nurses perceived by clinical subjects. Methods: The data were collected with self-administrated questionnaires after receiving consents from 200 clinical trial subjects. The data were analysed with descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients and stepwise multiple regression analysis using SPSS 21.0 statistic program. Result: Clinical subjects perceived that clinical research nurses used the informative, affective, and non-authoritative communication styles. The study identified factors influencing the nursing service satisfaction, and they were the informative communication styles (${\beta}$=.34, p<.001) and affective communication styles (${\beta}$=.35, p<.001, $R^2$=37%) by multiple linear regression. Conclusion: If educational programs on communication are developed to help clinical research nurses use the informative and affective communication styles according to the characteristics of subjects and applied to the field of practice, they will be able to increase the nursing service satisfaction and contribute to the higher quality of clinical trials.

The Effect of Trainer's Communication Style on Rehabilitation Ability and Rehabilitation Satisfaction of Elite Athletes

  • Seung-Jea, Lee
    • International Journal of Internet, Broadcasting and Communication
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    • v.15 no.1
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    • pp.281-289
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    • 2023
  • The purpose of this study was to objectively explore and discuss the effect of trainer's communication style on rehabilitation ability and rehabilitation satisfaction of elite athletes. we observed the relationship between rehabilitation trainers and injured athletes and found that communication between them plays an important role. In this study, we criticized that most of the studies related to rehabilitation were conducted from the point of view of natural science. The results of this study emphasized that rehabilitation-related research should broadly accept social science positions such as business administration. The main research findings are as follows. As a result of analyzing the relationship between trainer's communication style and rehabilitation ability, first, the trainer's cooperative and professional communication style affects emotional factors of injured players. Second, the trainer's cooperative and controlled communication style affects the cognitive factors of injured players. Third, the trainer's cooperative and professional communication style affects the behavioral factors of injured players. Fourth, the trainer's cooperative and professional communication style affects the rehabilitation satisfaction of injured players. Based on these results, this study was conducted to validate the necessity of discussing the trainer's communication style preference according to the individual background such as the injured player's gender, personality, and injury level, and the classification and composition of communication styles that match Korean culture and sentiment. As suggestions for follow-up research, active sharing of problems with adjacent disciplines such as sports sociology, sports education, and sports marketing, and parallel qualitative research centered on individual cases were suggested

Effect of Job Satisfaction and Self-Esteem on Psychological Burnout in Dietitians at Geriatric Hospital in Busan (요양병원 영양사의 직무만족, 자아존중감이 심리적 소진에 미치는 영향 -부산지역을 중심으로-)

  • Suh, Jae-Soo;Kim, Ju-Hyun;Lee, Jeong-Sook
    • Journal of the Korean Dietetic Association
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    • v.21 no.4
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    • pp.261-279
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    • 2015
  • This study aimed to investigate the effects of job satisfaction and self-esteem on psychological burnout in dietitians at a geriatric hospital in Busan. The survey was conducted from July 8 to August 31, 2014, and the data were analyzed using the SPSS program. The age group of over 36 years showed higher job satisfaction than the 'Under 25' group. Subjects that worked less than 2 years at their present jobs showed lower job satisfaction in job-itself than the 'Over 4 years' group did, and those who worked less than 1 year showed lower job satisfaction in terms of communication, appraisal compensation, and co-workers than did the other groups. Those who worked in '100~149 bed' hospitals showed higher job satisfaction than those in the 'Under 100 bed' group did. 'Over 200 bed' hospital dietitians showed higher satisfaction in supervision of superiors than did the other groups. Their experience of psychological burnout turned out to be 2.39 out of 5. Psychological burnout had a negative relationship with job satisfaction and self-esteem. Higher emotional exhaustion correlated with lower satisfaction in job-itself, less communication, and less supervision of superiors. Dehumanization correlated with lower satisfaction in job-itself, lower self-esteem, and worse communication, and while decreased personal achievement correlated with lower self-esteem, worse co-workers, lower satisfaction in job-itself, worse appraisal compensation, and worse communication. These results suggest that it would be effective for prevention and management of psychological burnout to mediate factors of job-itself, communication, supervision of superiors, co-worker, and appraisal compensation of dietitians in geriatric hospitals.

Effects of Self-Control, Parent-Adolescent Communication, and School Life Satisfaction on Smart-phone Addiction for Middle School Students (중학생의 자기통제, 부모-자녀 간의 의사소통 및 학교생활만족도가 스마트폰 중독에 미치는 영향)

  • Lee, Su Jin;Moon, Hyuk Jun
    • Korean Journal of Human Ecology
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    • v.22 no.6
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    • pp.587-598
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    • 2013
  • This study is to examine (the) effects of self-control, parent-adolescent communication, and school life satisfaction on smart-phone addiction for middle school students. The 127 students who were classified as smart-phone addicts among first to third grade at two middle schools located in Gyunggido were sampled with a survey. T-tests, ANOVA, Pearson's correlation, and multiple regression analysis were used. The results of study were as follows. First, smart-phone addiction make no difference according to adolescent's sex and grade. Second, the relations between smart-phone addiction and the factors included self-control, parent-adolescent communication, and school life satisfaction were negatively correlated. As a result, the higher self-control, parent-adolescent communication, and school life satisfaction were, the lower smart -phone addiction was. Third, it is significant as variable that adverse effect, low rank class of parent-adolescent communication and personal relationship, same class as the former of school life satisfaction exert influence on smart phone addiction.

Family of Origin Influences on Anxiety, Open Communication, and Relationship Satisfaction -A Test of Bowenian theory of Anxiety as a Mediator in the Intergenerational Transmission

  • Lee Hae-Seung;Ok Sun-Wha
    • International Journal of Human Ecology
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    • v.3 no.1
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    • pp.111-126
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    • 2002
  • The purpose of this study was to investigate the role of anxiety in mediating the influence of family of origin characteristics on subsequent relationship processes. Using Bowenian theory as a foundation, this study examined the causal relationships among gender, religion, family of origin-fusion, intimacy, intimidation, personal-trait-anxiety, couple open communication and relationship satisfaction. Results of the path analysis indicated that: (a) gender, religion, family of origin-fusion, and family of origin-intimidation were directly related to personal-trait-anxiety, (b) personal-trait-anxiety was directly related to couple open communication and not related to relationship satisfaction, (c) couple open communication was directly related to relationship satisfaction, and (d) family of origin factors were not directly related to couple open communication and relationship satisfaction; rather, as it was expected, indirect associations, through the mediation of anxiety, were found. The results generally support Bowen's intergenerational process theory, which asserts that anxiety is the mediator of the process. Limitations of the current study and suggestions for further research were discussed.