• Title/Summary/Keyword: Commercial airlines

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The Effects of Leadership Experience on Civil Aviation CRM Skill Acquisition by New Commercial Airline Pilots Having Military Fighter Pilot Careers (군(軍) 전투기 경력 신입 민항조종사 리더십 경험이 민간항공 CRM Skill 습득에 미치는 영향)

  • Lee, Jang Ryong
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.28 no.3
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    • pp.27-40
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    • 2020
  • Flight safety in modern commercial aircraft depends on the ability of pilots to manage overall flight operations. ICAO has made it mandatory for airlines to adhere to Crew Resource Management(CRM) policies to reduce operational safety threats. CRM is a set of techniques designed to effectively manage the human resources, aircraft, and environmental factors in order to promote safety and enhance efficient air operations. When looking at the career backgrounds of new pilots joining the Republic of Korea's commercial airlines, discharged military fighter pilots represent the largest demographic. Fighter pilots are experienced in empowering leadership and directive leadership from their military training and culture. New commercial airline pilots with military fighter pilot training should effectively acquire the required civil aviation CRM skills. The present study has been carried out to determine how the leadership experience of this demographic affects the acquisition of CRM skills for commercial airlines, and it confirms that there is a positive correlation.

Leadership Styles and Customer Loyalty: A Lesson from Emerging Southeast Asia's Airlines Industry

  • RIZAN, Mohamad;WAROKKA, Ari;WIBOWO, Agus;FEBRILIA, Ika
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.477-488
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    • 2020
  • This study provides the empirical testing to test the influences of contemporary leadership styles (i.e., transactional and transformational) on job satisfaction and customer satisfaction as the mediating variable between job satisfaction and customer loyalty. The approach utilized in this study was a quantitative research design using a survey model. The participants of this study were recruited from 160 front-liners in the airline's industry in Indonesia. This study employed 160 front liners (flight attendants, reservation/ticketing, and check-in-counter officers) who worked in Branch Office/General Sales Agent of Indonesian commercial airlines. The studied airlines serve domestic routes based at Soekarno-Hatta International Airport. Furthermore, the data were examined the four developed hypotheses by using Structural Equation Modeling (SEM). The primary results are: First, in the context of job satisfaction, both leadership styles (i.e., transactional and transformational) have similar influences; Second, job satisfaction affects customer satisfaction positively and significant, Third, customer loyalty is driven by passengers' satisfaction when they are utilizing the airline services. The findings imply that the working-role encouragement is essential to maximize the productivity of front-liners to serve their customer well. This research supports on developing the general knowledge based on leadership styles in the context of the airline's industry in managing the human resources strategically.

International Airfares and Application of Competition Laws (국제항공운임과 국내 경쟁법규의 적용)

  • Shin, Dong-Chun
    • The Korean Journal of Air & Space Law and Policy
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    • v.26 no.1
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    • pp.93-125
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    • 2011
  • The International Civil Aviation Convention (Chicago Convention) has been a backbone of international air transport system whereby air transport between States should be based on bilateral agreements, and in particular, international airfares, which are set up through IATA(International Air Transport Association) rate-fixing machinery could be approved by the governments concerned. International airfares are fares for transporting passenger and freight and their conditions between two or more countries. However, since U.S. pursued th deregulation policy in 1978 whereby routes, capacity and fares could be freely determined by airlines, many States have been following so called open-skies agreements. In many cases, aeronautical and competent authorities have been reviewing whether airlines' commercial activities including air fares could possibly conflict with free competition rules envisaged in relevant laws and regulations. As competition among airlines gets intense, airlines often resort to cooperation with other airlines in the forms such as equity exchange, M&A, code-sharing, fares consultation and resource pooling, mainly with a view to effectively use resources available and to avoid monopoly situation resulting from excessive and destructive competition among players. Whereas bearing in mind that application of competition laws is important to secure consumers' interests by preventing airlines's malpractices such as bargaining exorbitant fares, it is also important to comprehensively consider as many factors as possible, from that unilateral measure by governments may bring about retaliatory measures by the governments affected, to that airlines' cooperative practices may rather increase consumers' benefits by lowering air fares.

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A Study on the Fuel Saving Method through the Analysis of Fuel Consumption on Domestic Flight - Based on the Fuel Consumption of B737 Aircraft - (국내선 항공기 연료소모량 분석을 통한 연료절감 방안연구 - B737 항공기 연료소모량을 중심으로 -)

  • Choi, Jihun;Lee, Kyung-Han;Kim, Yong-og;Kim, Woong-Yi
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.30 no.2
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    • pp.24-33
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    • 2022
  • This study analyzed and derived a plan to reduce fuel consumption of domestic aircraft. Specifically, this study tested fuel consumption in the short-distance flights of B737. Fuel consumption was calculated by substituting the simulation variable values into Matlab. The strength of this study is that the actual operating environment was reflected by collecting the B737 flight data. As a result of the study, the domestic fuel consumption rate in the computed flight plan was less than the current fuel consumption rate. Existing limitations of this study is that it was difficult to reflect the various variables constituting the flight environment, and thus there can be errors in the measurement of the fuel consumption. There are two major expected applications from this study. First, applying the plans from this study will lead to a reduction in the amount of fuel and thus provide positive economic effects for commercial airlines. Second, the plan from this study will provide a basis for pilots to predict fuel consumption more accurately. In conclusion, this study proposes a fuel saving plan with useful applications for pilots and airlines.

An Analysis of the Determinants of the Commercial Airline Pilot Competencies during the Transition Course (민간 조종사 전환과정 중 조종역량 결정요인 분석)

  • Jung, Jin-Yong;Song, Woon-Kyung
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.28 no.4
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    • pp.69-81
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    • 2020
  • Since airline safety depends significantly on the role of pilot, the importance of airlines' training qualified pilots and investing in the training program grows. This study aims to analyze the determinants of the commercial airline pilot competencies during the transition course. To this purpose, one-year training evaluation results of 215 new airline pilots in the JET transition course of Company K in 2019 are studied with correlation coefficient analysis, factor analysis, ANOVA, and regression analysis. Undergraduate major and Uljin-trained pilots show higher final-stage scores in PROC, AUTO, and CRM. Due to Uljin-trained pilots' higher first-stage scores, their score increase during the course is limited. Uljin-trained pilots' MANUAL scores in the final stage are lower than those of undergraduate major and overseas-trained pilots. Influence of trained location is found greater than English competency, undergraduate GPA, and ground school scores on commercial airline pilot competency evaluation scores during the program. The results will be useful in establishing scenario-based training focusing on different background to apply competency-based training and assessment.

The Effects of Leadership on the Cockpit Culture in Commercial Airlines (리더십이 민간항공 조종실 문화에 미치는 영향)

  • Kim, Young-Kil;Byeon, Soon-cheol
    • Journal of Advanced Navigation Technology
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    • v.25 no.5
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    • pp.344-356
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    • 2021
  • In the field of civil aviation in Korea, inappropriate crew resources management(CRM) constantly occurs between captains and first officers during flight. Therefore, the active role of first officers is emphasized in pilot training for CRM, threat & error management(TEM), safety management system(SMS), fatigue risk management system(FRMS), and training in simulators. Thus, it is urgent for captains to change their transformational leadership to emotional leadership, advantages of which include horizontal interpersonal relationship, open-mindedness, leading by example, considerateness, mutual respect, and using informal language. For the direction to improve 'the cockpit culture' in civil aviation, the key idea of the current thesis paper is the influence of captains' transformational and emotional leadership on the emotions of first officers.

A Study on Prevention as result of Controlled-Flight-Into-Terrain Accident - Focusing on Guam accident, Mokpo accident, Gimhae accident (Controlled-Flight-Into-Terrain 항공 사고 예방에 관한 연구 - 괌사고, 목포사고, 김해사고 중심으로 -)

  • Byeon, Soon-Cheol;Song, Byung-Heum;Lim, Se-Hoon
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.16 no.1
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    • pp.18-28
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    • 2008
  • The purpose of this study is leading to prevent the major causes of commercial-aviation fatalities about controlled-flight-into-terrain(CFIT) in approach-and-landing accidents. The paper of major analysis for controlled flight into terrain(CFIT) was Guam accident, Mokpo accident and Gimhae accident in commercial transport-aircraft accidents from 1993 through 2002. CFIT occurs when an airworthy aircraft under the control of the flight crew is flown unintentionally into terrain, obstacles or water, usually with no prior awareness by the crew. This type of accident can occur during most phases of flight, but CFIT is more common during the approach-and-landing phase. Ninety-five percent of the Guam accident, Mokpo accident, and Gimhae accident where weather was known involved IMC, fog, and rain. The paper believed that prevention for CFIT accident was education and training for flying crew and upgrade for equipment such as EGPWS, and need more research for professional organizations of airlines, and accomplishing precision approaches should be a high priority.

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A Study on the Revision of Domestic Pilot Jet Type Rating (국내 조종사 제트 형식한정 개정에 관한 연구)

  • Sung-yeob Kim;Jihun Choi;Myeong-sik, Lee;Hyeon-deok, Kim
    • Journal of Advanced Navigation Technology
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    • v.27 no.5
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    • pp.534-539
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    • 2023
  • Currently, in Korea, to obtain a jet type rating, you must receive training on a small business jet model. The reason is because of the law in the Aviation Safety Act Enforcement Rules 『Appendix 4』 that states, "You must receive at least 2 hours of flight training." In the end, it is acquiring type rating as a small business jet aircraft with relatively low operating costs. The qualifications acquired in this way are different from those for aircraft operated by airlines. However, if you have an initial jet type rating, you can acquire an airline aircraft qualification just by training on a simulator, so airlines want you to have at least a small-jet type rating. However, in the United States and Australia, there is a system in place to acquire initial jet type rating through simulator training without actual flight training.

A Study for Measuring Service Quality in Incheon International Airport Focusing on the Passenger Terminal (인천국제공항 여객터미널 서비스 품질 측정에 관한 연구)

  • Hong, Seok-Jin;Lee, Jae-Hwan
    • Journal of Korean Society of Transportation
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    • v.25 no.1 s.94
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    • pp.81-91
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    • 2007
  • Incheon International Airport (IIAC) has been named "best airport worldwide" according to the AETRA Passenger survey Program that was jointly administered by Airports Council International (ACI) and the International Air Transport Association (IATA) in 2005. This paper identifies eight dimensions underlying the overall service qualify in passenger terminals. These eight elements were found from literature reviews through relevant documents. The research explains the linkage between the overall satisfaction with IIAC and five services that influence that satisfaction. The five services are the following: service quality of passenger terminals, commercial facility services, easy access by transportation, service quality of the airlines, and contributions to the community by IIAC. The data envelopment analysis (DEA) designed by Cook and Kress (CK Model) was used to maximize the efficiency of commercial facility services, easy access by transportation, service qualify of the airlines, and contributions to the community by IIAC because the model best provided practical plans for a more competitive airport. This paper has three significant results. First, it includes research of passenger terminal-oriented service quality. Second, the author researches service qualify focusing on a three-cornered relation among passengers, airline employees, and IIAC. Third, the paper contains research of service quality focusing on IIAC's employees.

A Study on the reflection ratio of ICAO Annex 6 (Operations of Aircraft) incorporated into our domestic air laws - Focused on ICAO Annex 6 Part I (International Commercial Air Transport - Aeroplanes) - (ICAO 부속서 6(항공기 운항)의 국내 항공법령 반영률에 관한 연구 - ICAO Annex 6 Part I (국제상업항공운송-항공기)을 중심으로 -)

  • Noh, Kun-Soo;Jie, Min-Seok;Kim, Woong-Yi
    • The Korean Journal of Air & Space Law and Policy
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    • v.28 no.2
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    • pp.97-115
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    • 2013
  • The world-wide principal criteria of aircraft operations is ICAO Annex 6. Operations of Aircraft. Among ICAO Annex 6, Part I is for International Commercial Air Transport - Aeroplanes and it assumes major part of civil aviation. ICAO has been providing Contracting States with SARPs(Standards and Recommended Practices) and monitor each State's reflection degree into their domestic air law, so-called USOAP(Universal Safety Oversight Audit Program). Current ICAO USOAP is Snap-shot method, but it will be changed to USOAP-CMA method from the year of 2013. ICAO USOAP results have overall effects on national aviation industry such as routes, insurance, airlines cooperation and so forth. Low grades of results attract international attention and that leads to flag carrier's operation stoppage, route restriction, airlines cooperation restriction, insurance increase directly or indirectly. Thus it is important to get excellent grades in ICAO USOAP and to maintain confidence. Our government ranked top to get 98.89 grades in 2008 ICAO USOAP but after 2008 the revised provisions have not been reflected sufficiently into our air law. So I would like to grip reflection ratio of ICAO Annex 6 Part I into our domestic air law by using the most updated revised edition on this paper. Together I would like to suggest alternatives for the non-reflected and partially reflected.

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