• Title/Summary/Keyword: Collaborative governance

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Public Shared Service Centers for Collaborative Government: A Case Study of the United States and the United Kingdom (협업정부 구현을 위한 행정공유서비스센터 도입방안 연구 - 정부 공유서비스센터 선진국 사례연구를 기반으로 -)

  • Hong, Kil Pyo;Chung, Choong Sik;Kim, Pan Suk
    • Informatization Policy
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    • v.21 no.3
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    • pp.33-55
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    • 2014
  • Public Shared Service Centers (PSSC) consolidate functions such as human resources, information technology, financial management or accounting into one office to serve an organization. A prominent example from the United States is the Federal Information Technology Shared Services Strategy. It supports mission, administrative, and infrastructure-related IT functions through providing organizations in the Executive Branch of the Federal Government (Federal Agencies) with policy guidance on the full range and lifecycle of intra- and inter-agency information technology (IT) shared services. This study looks at the Federal Information Technology Shared Services Strategy in order to draw lessons for fostering collaborative government through the use of PSSC. It finds the following factors are critical for success when implementing IT shared services: (1) agency leadership must be solidly behind their IT shared service plan, or the needed changes will not happen at the business unit, program, or system levels; (2) there must be a move away from internally-centered, program-specific thinking, and a move toward a paradigm of consuming and providing IT shared services with multiple groups whenever possible; and (3) successfully managing "loss of control" issues is central, and optimizing business processes is essential to move from stove-piped workflows to processes that work across the agency enterprise and beyond. Therefore, the study suggests that a Korean model of PSSC implementation be introduced, and that good IT Governance is a crucial component of PSSC strategies.

Limits to the Institutional Formation and Operation for the Network City : A Case Study of Daegu-Gyeongbuk Free Economic Zone (네트워크 도시의 제도적 구성과 운영의 한계 - 대구경북경제자유구역을 사례로 -)

  • Jung, Sung-Hoon;Jung, Hye-Yoon
    • Journal of the Korean association of regional geographers
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    • v.21 no.3
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    • pp.461-473
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    • 2015
  • The aim of this paper is to explore limits to the institutional formation and operation for network city as a case study of Daegu-Gyeongbuk Free Economic Zone (DGFEZ) in the introductory context. The legal and institutional framework of FEZ in Korea can be characterized by multi-dimensional, vertical or horizontal governance. However, in terms of its implementation process of DGFEZ, the density of the public-private network becomes relatively week, and consequently, the level of participation by local people was not institutionalized in a more collaborative way. With respect to the network city for DGFEZ, while at the initial stage its plan was highly focused upon the conceptual framework of the city, the process of its implementation was based upon a polarization strategy of individual unit and a performance-oriented type. Other evidence for it is that administrative organization in DGFEZ changed from development-based throughout investment attraction-focused up to region-based department. Therefore, there are limits to the institutional formation and operation for the network city in the context of DGFEZ.

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Thematic Trends in the Research on Green Urbanism (그린 어바니즘의 국제 동향과 주요 화제)

  • Jeong, Sang-kyu;Jeon, Sook-ja;Ban, Yong-un;Park, Joon-young
    • Land and Housing Review
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    • v.12 no.2
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    • pp.61-78
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    • 2021
  • This study aims to understand the thematic trends globally developed in the 'Green Urbanism' related research. Research methodology is based on systemic review of international literature published for the past 20 years period between 2000 and 2020. The specific methods applied include not only literature search by citation, co-authorship, and co-occurrence but social network analysis in order to find correlations among the publication. The correlations are visualized and analysed using VOSviewer and Ucinet software. The analysis indicates that total of 51 studies were carried out by 89 authors from 54 institutions across 21 countries during the period. The majority of the research was done by a country-specific study and only a few research were collaborative studies with other countries. The most common theme that occurred in the early years was 'sustainability and the theme evolved toward specific ones such as 'built environment', 'infrastructure', and 'health'. Having considered that climate change has become a global challenge, green urbanism is expected to be a future direction to pursue environmentally sustainable urban spaces. This study also implies that governance, policy support, and intervention are crucial factors in developing sustainable urban spaces.

A Study on Open Source Transition Strategy of Record System (기록시스템의 오픈소스화 전략 연구)

  • An, Dae-jin;Yim, Jin-hee
    • The Korean Journal of Archival Studies
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    • no.52
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    • pp.119-170
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    • 2017
  • This study aims to analyze the environment for the open-source records system and to identify the risk and requirements for the success of the strategy in Korea. For this, Chapter 2 presented a review of the strategic benefits of open source to public organizations, developers, and users. It also discussed the process of cooperatively developing and releasing the source code and the technology infrastructure supporting open source. In Chapter 3, six representative open-source projects in the field of records management were selected, and case studies were conducted. To derive comprehensive implications, we have divided the main development body of open-source projects into international organizations, international cooperation systems, national archives, and software development companies. We also analyzed the background and purpose of each project, the agents of development and funding, the governance model, the development period and cost, the business model and software architecture, the community composition, and the licensing strategy. Through this, we have derived four critical success factors. In terms of technology, a component-based design was required; therefore, we proposed a microservice architecture and a model-view-controller design pattern. Next, it was necessary to reestablish system requirements of records center and archives. Moreover, we also proposed a dual licensing strategy to allow developers to easily participate in open-source projects. Lastly, we emphasized a strong governance structure and an effective cooperation framework to create a sustainable community. For a record system to be open-source successfully in an organization-centered market, the roles of software developers and end users should be exercised more in the community. To achieve this, it is important to build various collaborative tools and development infrastructure from a planning stage to a centralized one.

A service design approach to sustainable service innovation in prison contexts - Taking the Service Design of "Yu Fu Bao" as an Example (교도소 컨텍스트속에서 서비스 디자인 방법을 통한 지속가능 서비스 혁신에 관한 연구 - "Yu Fu Bao" 금융 서비스를 중심으로)

  • Xie, Chen;Pan, Younghwan
    • Journal of the Korea Convergence Society
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    • v.12 no.8
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    • pp.131-144
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    • 2021
  • In recent years, China has gradually made clear its decision to modernize the governance system and governance capacity of the government by the virtue of digital transformation. As for the smart prison, as a penal institution of the state, technological reform is a key element in the sustainable development of smart prisons; however, relying on technology does not necessarily lead to a better service experience. Service design concept, as a coordinator of technology and social sustainability, needs to be adapted to the technological integration of smart prisons and to the needs for service design in the prison context in a new mode of thinking about services. This paper takes the development of the Jail Pay financial services system, one of the twelve sub-systems of the Smart Prison, as an entry point to explore the characteristics and shortcomings of the service design approach in achieving sustainable service innovation in the Smart Prison, it proposes an experience-based lead collaborative design (EBLCD) that is suitable for the specific needs in the prison context. The EBLCD is a theoretical framework and practical experience for sustainable service innovation in the construction of smart prisons.

Factors Affecting Community Resilience in the Process of Environmental Pollution Purification: Focusing on the Restoration of Soil Pollution around the Janghang Smelter (환경오염 정화 과정에 나타난 지역공동체 회복력 영향 요인: 장항제련소 토양오염 복구를 중심으로)

  • Lee, Jin-Wook
    • Journal of the Korean Regional Science Association
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    • v.37 no.4
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    • pp.61-74
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    • 2021
  • The objective of this study was to evaluate the community's capacity and hindrance factors affecting the community's activities by exploring the process of restoring the community's environmental pollution. This study examined the community activities related to the restoration of pollution that occurred at the former Janghang smelter in Seocheon-gun. The results of this study showed that leaders, cooperative resources, and the media were elements positively influencing the recovery of the community. The starting point that became the driving force for community activities was the presence of a leader who had a small stake in it. Moreover, it required cooperation such as the continuous interest of local active groups and residents to continue this effort. Above all, the media publicized the incident and amplified the activities of members. Meanwhile, there were various conflicts hindering the activities of local communities in the process of restoring the pollution such as the internal conflicts of community groups, conflicts between residents and active groups, and conflicts with the government. The behaviors that appeared in the process of restoring the pollution revealed a form of united governance. Moreover, they changed from an initial "supportive" character to "resistant" and "defensive" activities. Later, it was transformed into "subjective" and "creative" activities.

A Study on the personal protection system for North Korean refugees in South Korea (북한이탈주민 신변보호 체계에 관한 연구)

  • Song, Eun-Hee;Sul, Jin-Bae;Jang, Myung-Sun
    • Korea and Global Affairs
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    • v.2 no.2
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    • pp.63-88
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    • 2018
  • The purpose of the present paper is to examine the North Korean refugee protection system and its shortcomings. Based on the findings from the analysis of legal system and status of personal protection, this paper proposes the following measures to solve the problems and improve South Korea's existing system. First of all, personal protection for North Korean refugees should be carried out in an inclusive and humanitarian manner. Secondly, the collaborative governance operating system for protecting North Korean refugees should be established. Lastly, clear guidelines for personal protection procedures should be developed to ensure personal protection officers'accountability.

A Study on the National Trust Approach for the Environmental-friendly Conservation and Management of Greenbelts in Korea (개발제한구역의 친환경적 보전 및 관리를 위한 내셔널트러스트의 도입방안 연구)

  • Kim, Sun-Hee;Cha, Mi-Sook
    • Journal of Environmental Policy
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    • v.5 no.4
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    • pp.85-105
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    • 2006
  • This article aims to conserve greenbelts by adopting the national trust approach. This article reviews the current issues and problems in managing greenbelts in Korea. And this article redefines the function of greenbelts, and then suggests the new principles of management strategies of greenbelts. Greenbelts is to provide green open space for urban residents and to contain urban sprawl not to reserve lands for the future urban development. This article proposes basic principles for the effective management of green belts. They include (1) preserving environmental value, (2) maximizing public access to open space and environment resources, and (3) enhancing public-participation and collaboration among different groups and organizations for the management of greenbelts. These principles are closely related to those of national trust movement. This article suggests the government to adopt national trust approach (organization, funding, site selection criteria, legislation) to improve the environmental-friendly conservation and management of greenbelts in Korea.

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A study of Establishment and Acquisition for Disaster Collections on The National September 11 Memorial & Museum (미국 9/11 메모리얼의 설립과 재난컬렉션 수집에 관한 연구)

  • Jung, Hye-ji;Lee, Seung Hwi
    • The Korean Journal of Archival Studies
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    • no.55
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    • pp.235-273
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    • 2018
  • The National September 11 Memorial is the institution that collects, assesses, arranges, uses, exhibits, and preserves collections related to the terror attack on September 11, 2001 (9/11), and the explosion incident at the World Trade Center (WTC) on February 26, 1996. After the 9/11 incident, various groups, including the LMDC and the PANYNJ, have participated in the establishment of this organization. Since its initial establishment, the necessity for memorial institutions and detailed characteristics had been discussed in meetings to gather citizens' opinions. Furthermore, the enactment of the 9/11 Memorial Act has secured the institution's stable operation and management. To properly manage disaster-related collections, a just agreement among the citizens and the government should be made to arrive at rational decision-making. This instution can provide answers regarding those ways. Moreover, managing disaster-related collections should be discussed as an important means of remembering, preserving memories, educating, revealing the truth, and preparing academic information and sources. As a result, collaborative governance in records management after a disaster is expected.

A Study on the Improvement of Working Conditions and Win-Win Support for Franchisees (프랜차이즈 가맹점의 노동조건 개선 및 상생지원 방안)

  • PARK, So-Min
    • The Korean Journal of Franchise Management
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    • v.13 no.4
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    • pp.23-37
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    • 2022
  • Purpose: The Korean franchise market has undergone drastic growth in recent years. Followed by expansion of franchise business types, relevant legal matters have diversified. Compared to conventional economic laws that focused on resolving problems related to unfair transactions between franchisors and franchisees, more diverse labor laws have emerged recently due to governance and economic dependencies of franchise structure. However, it was found that the business environment of franchisees and working conditions of franchisee employees have not changed accordingly due to the unique structure of franchise business. Though franchisees are entrepreneurs independent from franchisors, they are still under franchising contract with the franchisors. For instance, employees of franchisees have been exposed to malpractices in regard to pay, time, and other working conditions. These malpractices may show the ineffectiveness of current labor laws. Labor management is an important issue for sustainability of franchise businesses. Negative publicity of franchises generated from violating relevant labor laws may have significant negative impact on overall image of franchised brands. However, franchisors should not hold franchisees fully responsible for legal violations in terms of labor management but strive to prevent relevant risks. Thus, the recent amendment in labor law related to increased minimum wage and reduced worktime have called for more attention to effectively implementing the law. Research design, data, and methodology: This study was conducted through a review of franchise-related laws and various institutions and policies. Results: It is further needed for all parties, including franchisors, franchisees, and franchisee employees, to take collaborative actions to improve working conditions of franchisees. Therefore, this study aims to propose appropriate and effective response plans toward recent changes in the Minimum Wage Act, while strengthening sustainability of franchisors, franchisees, and their employees. Conclusions: The proposal mainly contains plans regarding profit-related aids and profit sharing/cost reduction strategies for franchisees, as well as collective bargaining in the franchisor-franchisee relation. More detailed suggestions are included. Conclusions: This proposal may help franchisors and policymakers develop business plans and policies in improving business conditions of franchisees and working conditions of franchisee employees.