• 공학교육연구
• /
• 제15권5호
• /
• pp.42-46
• /
• 2012

Graduate Students in engineering at The University of Tokushima can take part in an educational program which is offered long-term internship opportunities (at a company or the government). Onishi, one of authors, took part in this educational program. She is studying environmental conservation at the university and is interested in environmental conservation activities led by residents. Striking a balance between environmental conservation and human economic activities is seen as important to society. However, the continuing in environmental conservation activities is difficult. Therefore, collaborative activities attract attention as a way of the continuing in environmental conservation activities. A person called "co-coordinator" is a key to make many people to participate in the sustainable collaboration activities. The main role of co-coordinator is connecting people who are interested in environmental conservation activities. The purpose of joining in environmental conservation activities is different from person to person depending on where they belong to or where they live. Onishi took part in the educational program to learn the techniques of adjusting the differing interests. She did her internship at environmental consulting company in Kamikatsu town, Tokushima prefecture. She participated in several environmental conservation activities and work experience as a coordinator. Through this experience, she learned not only the technique but also the difficulty of the work. This paper reports the results obtained from her experience.

• 한국HCI학회논문지
• /
• 제3권1호
• /
• pp.9-17
• /
• 2008

사용자 경험(UX)이라는 개념이 기존 사용성 중심의 패러다임에 대한 대안으로서 학계와 업계의 지대한 관심을 받고 있다. 그러나 대다수의 경우 사용자 경험에 대한 명확한 정의를 생략하거나 협소한 유사 개념과 혼용하고 있다. 따라서 본 연구에서는 존 듀이의 실용주의 경험 철학에 기반하여 HCI에서의 사용자 경험을 개념적으로 정의하고 최적 사용자 경험의 요건을 제시하였다. 또한 HCI 환경의 변화로 사용자의 경험이 개인적 수준을 넘어 사회적으로 공유되고 있는데, 기존의 UX 개념으로는 이러한 사용자 경험을 설명하기 어렵다. 따라서 본 연구에서는 사회 심리학의 공유 인지 연구를 바탕으로, 사용자 경험을 넘어선 사용자의 공동 경험 개념을 설명하고 사용자의 공동 경험감(CX)이라는 개념의 정의와 조건을 제시하였다.

• 한국방사성폐기물학회:학술대회논문집
• /
• 한국방사성폐기물학회 2019년도 춘계학술논문요약집
• /
• pp.359-360
• /
• 2019

• 한국HCI학회:학술대회논문집
• /
• 한국HCI학회 2009년도 학술대회
• /
• pp.868-875
• /
• 2009

최근 페이스북 (Facebook), 유투브 (YouTube) 등과 같은 소셜 미디어 서비스가 인기를 얻고 있다. 그러나 기존의 사용자 경험에 대한 이론으로는 사용자간 상호작용에 중점을 둔 소셜 미디어 상의 사용자 경험을 충분히 설명하기에 부족한 면이 있다. 본 연구에서는 경험에 대한 철학적인 고찰을 통해 기존 사용자 경험 개념을 보완하는 개념인 공동경험을 재정의하였다. 촉지적 상호작용을 통해 사용자들간에 향상된 품질의 상호작용이 가능해져, 사용자들의 공동경험 지각이 증가한다는 가설을 검증하기 위해 실험 목적의 소셜 미디어 시스템을 구축하고 그 시스템 상에서 실험을 진행하였다. 실험 결과에 대한 분석과 연구의 의의가 제시되어 있다.

• 한국직업건강간호학회지
• /
• 제10권1호
• /
• pp.24-40
• /
• 2001

This study is to observe the effectiveness of the applied model and to present the improvement plan and directions for development for the case management practical model suitable for the actual condition of Korea Labor Welfare Co. and needs of the industrial injury patients. The concrete purpose of this study is: First, observe the difference of stressor experience and experience degree between the experimental group and the comparative group. Second, observe the difference of stress of the experimental group and the comparative group. Third, find out how the stress affects the support degree and satisfaction degree. Fourth, present the improvement plan of case management model, which can promote the psychosocial rehabilitation of the industrial injury patient based on the research results. The outline of the main research results identified in this study is as follows. The stressors the industrial injury patients perceived are health problems, family matters, the problems concerning hospital recuperation (hospital staff and environmental problems), economical problems, problems of coming back to society, problems with companies, problems with Korea labour Welfare Co. and other problems. And the experience of stressor was prominently lower in experimental group than comparative group in the whole problem, health problem, problems with Korea Labour-Welfare Co. and other problems. The stressor experience degree was conspicuously lower in experimental group in the whole problem experience degree, health problem experience degree, problem with Korea Labour Co. experience degree and other problem experience degree. Besides whether or not the case management is applied is having a prominent affect on the primary factor affecting the stressor experience degree, therefore the patients applied with case management has less stressor than the patient who didn't. The difference of degree of tension experienced by the stressor in both groups, the degree of stress, was not conspicuous in statistics so it shows that the application of case management in this research has not affected the degree of tension. The field which had been the most help was emotional support in help level the experimental group perceived through applying case management about industrial accident patients and recuperation, compensation problem, medical treatment problem, family matters has been helpful in this order. The help level of the whole problem was in higher level than the middle value. The stress factor which affects the case management problem settlement is the whole body of stress. The satisfaction level of help through applying case management was highest in emotional support and family matters, recuperation problem, company problem, compensation problem, and medical treatment problem was the next highest. The satisfaction level of the whole problem was higher than the middle value. The stress factor affecting the satisfaction level of help is the whole body of stress. Therefore to reduce the stress level of industrial accident patients and for them to come back to local societies, we need to reinforce the continuance and responsibility of case management model, increase staff, reinforce the role of counsel and medical treatment, intervene in the patient's plan of leaving the hospital, develop social support system and the need to establish After Care Center.

• 벤처혁신연구
• /
• 제7권3호
• /
• pp.159-182
• /
• 2024

본 연구는 가치기반기술수용모델(VAM; Value based Adoption Model)을 기반으로 가정간편식 구독서비스의 고객경험 및 고객만족에 미치는 영향 요인을 분석하고자 했다. 이 과정에서 고객가치 공동창출의 매개효과에 대해 확인하고자 했다. 이를 위해 3개월 이내 가정간편식 구독서비스 이용경험이 있는 사람을 대상으로 설문조사를 실시하였으며 최종 200부를 연구 대상으로 분석하였다. 통계 분석은 AMOS 24.0을 사용하였다. 분석결과 가정간편식 구독서비스의 유용성, 즐거움, 편의성, 큐레이션은 고객가치공동창출에 정(+)의 영향을 미치며, 인지된 불안감은 부(-)의 영향을 미치는 것으로 나타났다. 반면 인지된 비용이 고객가치공동창출에 미치는 영향관계는 검정되지 않았다. 가정간편식(HMR) 구독서비스가 고객가치공동창출에 영향을 주는 변수의 영향력은 큐레이션, 편의성, 유용성, 즐거움, 인지된 불안감 순으로 나타났다. 고객가치 공동창출은 고객경험 및 고객만족에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 고객경험은 고객만족에 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 한편, 유용성, 즐거움, 편의성, 큐레이션, 인지된 불안감은 고객가치 공동창출을 매개로하여 고객 경험 및 고객 만족에 유의한 영향을 미치는 것으로 나타났다. 본 연구는 가정간편식 구독서비스의 고객경험과 고객만족에 있어서 고객가치 공동창출의 매개역할을 실증분석하여 규명했다는 점에서 학술적인 의의가 있었다. 또한 가정간편식 구독서비스에 있어서 고객가치 공동창출 나아가 고객경험 및 고객만족 제고를 위해서는 큐레이션 서비스의 중요성이 부각되었다는 점이 실무적인 시사점으로 보인다.

• 제어로봇시스템학회:학술대회논문집
• /
• 제어로봇시스템학회 1997년도 한국자동제어학술회의논문집; 한국전력공사 서울연수원; 17-18 Oct. 1997
• /
• pp.791-794
• /
• 1997

Based on a systematic ide developed for experience-based expertise acquisition systems, a human-oriented methodology for plant operation is described.

• 한국의상디자인학회지
• /
• 제15권1호
• /
• pp.175-189
• /
• 2013

This study was aimed at finding the effects of consumer experience related to experience providers of apparel companies on brand loyalty. The participants of this study included experienced SPA fashion brand shopping female consumers who are between the ages of 20 to 50 residing in Seoul. A total of 285 questionnaires were used for the survey of this study. Methods of data analysis included. The result of this study revealed the 9 factors of experience providers in apparel companies: co-branding, advertising, visual/verbal identity & signage, design & quality, physical environment, people, emotional environment, websites, and sales promotion. The 5 factors of consumer experiences were behavioral experience, relational experience, affective experience, intellectual experience, and sensory experience. The experience providers of the apparel company had a significant impact on consumer experience of SPA, such as behavioral experience, sensory experience, affective experience, intellectual experience and relational experience. Of all, consumer experience of SPA as well as behavioral, sensory and affective experiences had a positive impact on brand loyalty. In conclusion, experience providers, at the disposal of the apparel company, are tactical implementation components for creating consumer experience. Therefore, the marketing strategy of apparel companies should be focused on eliciting affirmative responses from consumers.

• 유통과학연구
• /
• 제20권6호
• /
• pp.99-108
• /
• 2022

Purpose: This study aims to provide a further research challenge in digital marketing distribution and co-creation from relevant literature. The concept of digital marketing and co-creation has been known to impact the business sector positively, but it has not been utilized much in the government sector. Therefore, further research is needed to identify the role of digital marketing distribution and co-creation in increasing non-tax state revenue services of government institutions in Indonesia. Research design, data, and methodology: This study is based on a systematic literature review. The stages are (1) research scope review, (2) article extraction from journals, (3) article quality assessment, (4) article analysis, and (5) comprehensive report. Fifty articles published from 2011 to 2021 were collected from the Google Scholar website. Result: This study provides a proposed model that depicts all of the potential connections between digital marketing, co-creation, and non-tax state revenue. In addition, we also identify that the customer experience influences non-tax state revenue. Conclusions: This study attributes the use of the digital marketing distribution and co-creation concept in the government sector and its benefits for state organizations, which have not been investigated in previous studies.

• 시멘트 심포지엄
• /
• 31호
• /
• pp.165-170
• /
• 2004