• Korean Journal of Air-Conditioning and Refrigeration Engineering
• /
• v.21 no.10
• /
• pp.537-544
• /
• 2009

On account of the technological development, intelligent building is on increasing where the artificial regulation on indoor environment is possible, thence the concern about those facilities such as water-supply facility, water-heater and drainage facility has becomes higher. However, due to diversification and complicated system of the facility-equipments, the noise generating from such facility equipment is gradually becoming a problem, and since especially equipment noises arising at the machine room frequently infringe into the resident's pleasant living environment with the complex types of an air-borne sound and a structure-borne sound, it is becoming the civil complaint. On such viewpoint, this Study ever observed the characteristics of noise generating from various facility-equipments in the building, and intended to evaluate the facility-noises by use of the valuation index such as PSIL, N, NC, NR. As result of, the facilities noise which happens in the machine room makes normal conversation very difficult due to high sound pressure level. Based on such data, this study is willing to present it as an essential material for establishment an efficient measure against the facility-noises arising at machine room hereafter.

• International Journal of Highway Engineering
• /
• v.14 no.2
• /
• pp.157-164
• /
• 2012

Road signs serve guide informations for efficient traffic control and are regulated by Road Sign Regulation. But few road managers break the regulation because of civil complaint and cause driver's confusion. Also, as promote the road name guide signs and the new road signs on expressway, the driver's confusion being increased. This study analysis factors of driver's confusion, calculates limited information on road signs and specifies modes of driver's confusion caused by road signs. The traffic accident data during 3 years is calculated in order to see how much intimate connection between the road sign confusion and the traffic.

• International Journal of Computer Science & Network Security
• /
• v.22 no.3
• /
• pp.344-354
• /
• 2022

Ombudsmanship is the framework to provide the speedy administrative justice to poor man which is originated in Sweden in the 19^th Century and the modus operandi with modernized arrangement of public grievance redressal. Pakistan has thirteen different Ombudsman Institutions at both Federal and Provincial level with limited public accessibility. This paper presents a collaboration framework for extending the outreach of Ombudsmanship at proverbial doorstep of complainants. This framework has three main components as collaborative arrangements, Proceedings and Resolution of the complaints that increased the public trust. A pilot project titles Swift Complaint Resolution (SCR) was constructed and executed by Federal Ombudsman Secretariat to materialize the concept of speedy redressal of complaints. The SCR project first affirmed the strength of the components of the framework. The concept of SCR was first presented in the Federal Advisory committee for Administrative Justice, which comprised of highest level of the Parliamentarians, Public Officials, NGOs and Civil Society where presented guidelines to be adopted for the free and speedy redressal of grievances at proverbial doorsteps in tehsils and district headquarters ultimately to the extended to the union councils. In SCR, the complaints were decided within 25 days even though the Law permitted 60 days that is itself a record in any judicial /quasi-judicial forum.

• The Journal of Economics, Marketing and Management
• /
• v.11 no.3
• /
• pp.81-92
• /
• 2023

Purpose: The purpose of this study is to identify the determinants of store occupancy based on the rental characteristics of small and medium-sized enterprises (SMEs) renting buildings across the country, and to analyze the satisfaction level after opening. Research design, data and methodology: The study conducted an empirical survey through questionnaires targeting individual business owners, corporate representatives, and executives and employees nationwide, including Seoul, Gyeonggi, and other metropolitan areas and provincial cities. Results: In this study, the most important factor that SMEs consider when deciding whether to rent a commercial building or office is financial characteristics, followed by management characteristics, location characteristics, building characteristics, and facility characteristics. In addition, management characteristics were found to have the greatest impact on rental satisfaction of SMEs, followed by financial characteristics, building characteristics, and location characteristics in order. Conclusions: Since the lessor cannot immediately improve the location characteristics or building characteristics, in order to increase the rental satisfaction of small and medium-sized businesses in a relatively short period of time, it is necessary to improve managerial characteristics such as prompt civil complaint handling and clean management of the building. In addition, it is analyzed that if the factors that can reduce the burden on the tenants are found in advance and reflected in the financial characteristics, the satisfaction of the tenants can be increased.

• International Journal of Highway Engineering
• /
• v.12 no.3
• /
• pp.121-129
• /
• 2010

The purpose of this study is to present the resonable guideline of asphalt concrete pavements in apartment complex. To achieve this purpose was performed review of domestic and foreign guidelines, investigation of main distresses of asphalt concrete pavement, and structural analysis for the investigated cross-sections of the pavements in apartment complex. According to results of structural analysis, this study presented the standard cross-section of the pavement with subbase of 20cm, asphalt base of 5cm, and surface of 5cm in apartment complex. In urban areas, traffic is generally opened after asphalt base course is placed because of civil complaint by dust. Surface course is placed after all of work are completed. Considering these conditions, this study also presented the standard cross-section of the pavement with subbase of 20cm, asphalt base of 7cm, and surface of 5cm for urban areas that expect civil complaints by dust.

• Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
• /
• v.32 no.spc4_2
• /
• pp.387-392
• /
• 2014

Prior to start the business of Cadastral Non-Coincidence, there is a difficulty in the boundary setting due to the border dispute between the business owners, because of inconvenient land using and problems and the exercise of the ownership about their shared land. Expected that the cooperation of the residents admission can be used as countermeasures, which lead to conclude in the agreement by converging various opinions, such as about preceding business promotion, property rights and stable boundary, into one submission. Consequently, the national stength can be competitive by the efficient land management; the land portion of utilized area would be increasing as well as the boundary would be more convenient and accurate. In this study, the Cadastral Resurvey is planned to be analyzed the complaints based on complaint resolution cases and problems associated with the Cadastral Non-Coincidence. Following to the result, we want to use it to analyze the actual situation of Cadastral Non-Coincidence in Gyeongnam, so as generated by the Cadastral Resurvey business in the future for efficiency in the business.

• Journal of Cadastre & Land InformatiX
• /
• v.52 no.2
• /
• pp.137-152
• /
• 2022

The cadastral boundary points which cadastral surveyor presented on the ground by conducting cadastral surveying represents the limits of land ownership and give binding force and determination power. However the land disputes have increased these days mainly due to cadastral registration errors, surveying errors and land owners recognition error. In these cases, the cadastral survey interests try to find solution by either a administrative procedures by appealing civil complaint or border determination litigation through court. The neighboring residents and related organization have difficulties in resolving the civil complaints. In this study cadastral surveying and cadastral boundary determination process has been reviewed and the results of cadastral surveying screening by Central Cadastre Committee from 2016 to 2021 have been classified. The outcomes of this research will be used for cadastral surveying and contribute for reducing land disputes and improve reliablity of cadastral surveying.

• Journal of Cadastre & Land InformatiX
• /
• v.47 no.1
• /
• pp.5-14
• /
• 2017

Korea, which has undergone a rapid urbanization, faces various problems such as the management of facilities, safety, environment and transportation. To solve civil complaints, local governments receive electronic complaints, but complaints are increasing. Therefore, this study conducted the spatial distribution pattern analysis and the trend analysis by presenting location data on spatial information through Geo-coding by collecting electronic civil petition data over the last 10 years targeting Jinju city. Using the ARIMA model, this study predicted the occurrence of complaints over the next two years (2016~2017) through a time series forecast analysis. As a result, the complaints related to illegal parking were the highest, the complaint related to noise was the second highest, and the complaints related to illegal garbage dumping was the third highest. In addition, the analysis of the spatial distribution pattern shows that the largest hot spot was formed in the central commercial district every year. As a result of the time series forecasting analysis for the crackdown of the illegal parking, complaints increased slightly. To compare the predicted value and the actual data showed a similar pattern. It is judged that this study will be utilized to establish effective countermeasures against civil complaints.

• Journal of Cadastre & Land InformatiX
• /
• v.48 no.2
• /
• pp.79-98
• /
• 2018

The purpose of this study is to suggest a model analysing spatio-temporal characteristics of the civil complaints for the officially assessed land price based on big data mining. Specifically, in this study, the underlying reasons for the civil complaints were found from the spatio-temporal perspectives, rather than the institutional factors, and a model was suggested monitoring a trend of the occurrence of such complaints. The official documents of 6,481 civil complaints for the officially assessed land price in the district of Jung-gu of Incheon Metropolitan City over the period from 2006 to 2015 along with their temporal and spatial poperties were collected and used for the analysis. Frequencies of major key words were examined by using a text mining method. Correlations among mafor key words were studied through the social network analysis. By calculating term frequency(TF) and term frequency-inverse document frequency(TF-IDF), which correspond to the weighted value of key words, I identified the major key words for the occurrence of the civil complaint for the officially assessed land price. Then the spatio-temporal characteristics of the civil complaints were examined by analysing hot spot based on the statistics of Getis-Ord $Gi^*$. It was found that the characteristic of civil complaints for the officially assessed land price were changing, forming a cluster that is linked spatio-temporally. Using text mining and social network analysis method, we could find out that the occurrence reason of civil complaints for the officially assessed land price could be identified quantitatively based on natural language. TF and TF-IDF, the weighted averages of key words, can be used as main explanatory variables to analyze spatio-temporal characteristics of civil complaints for the officially assessed land price since these statistics are different over time across different regions.

• Journal of Korean Society of Transportation
• /
• v.23 no.7 s.85
• /
• pp.87-98
• /
• 2005

Through rail transit has many merits as a safe, environmental harmonic and scheduled transit, there are many problems to construct railroads because of the public resentment. However, there is no reasonable way to settle the conflict properly and it causes enormous social and economic losses. This paper suggests a methodology to evaluate public complaint using the AHP technique, which is generally used as the methodology to evaluate public complaint using the AHP technique, which is generally used as the Multi-Criteria Decision Making (MCDM). However, the result from the AHP has some defects to control conflicts because the interests related to railroad projects are so complex that it is hard to make people persuaded easily. Therefore, this paper suggests 'the improvement ranking method', 'the sensitive analysis', and 'the assessment of independence relationship' which can aid the basic AHP to be robust. And the AHP. modified by fuzzy method, is also suggested to apply this methodology to example rail paths in Korea.