• 제목/요약/키워드: Characteristics of Service-offer

검색결과 117건 처리시간 0.026초

e-비즈니스 모델의 국가간 비교 분석에 관한 연구 : 한국과 미국을 중심으로 (Evaluating E-Business Models from Cross-Cultural (Korea vs. US) Perspective)

  • 황경태;신봉식
    • Journal of Information Technology Applications and Management
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    • 제11권1호
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    • pp.83-100
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    • 2004
  • Understanding characteristics of Internet businesses from a cross-cultural perspective could offer valuable insights on developing business strategies and policies. This work is concerned with revealing divergence and convergence of Internet businesses in their financial performance, given organizational conditions and cultural context. For this, we studied the association between static organizational attributes (core activity, origination, firm age, and industry type) and a firms financial performance (gross revenue and net income). Relevant data was gathered from representative Internet firms in Korea and U.S. Data analysis indicated that, besides industry type, overall connection between selected organizational variables and financial performance was weak. Cross-national comparison showed that Korean firms financial performance was comparable to U.S firms during the period of economic turbulence. A noticeable difference was that Korean Internet firms and their business models were more service-oriented than U.S. counterparts.

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중등 예비과학교사들의 수업 계획에서 나타나는 특징 (The Characteristics of Lesson Planning of Pre-service Secondary Science Teachers)

  • 양찬호;이지현;노태희
    • 한국과학교육학회지
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    • 제34권2호
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    • pp.187-195
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    • 2014
  • 이 연구에서는 중등 예비과학교사의 수업 계획의 특징과 이에 영향을 미친 요인을 조사하였다. 서울 소재 사범대학에 재학 중인 13명의 예비과학교사가 연구에 참여하였다. 예비교사들이 작성한 교수학습 지도안과 활동지 등의 교수학습 자료, 수업 계획 일지를 수집하였으며, 수업 계획의 요소별로 예비교사들의 수업 계획에 대한 심층적인 정보를 얻기 위해 반구조화된 면담을 실시하였다. 연구 결과, 대부분의 예비교사들은 차시 계획에만 초점을 맞추어 교육과정을 체계적으로 고려하지 않았다. 수업 목표는 수업 계획에서 부차적인 요소로 간주되었으며, 주로 인지적 측면에만 초점을 맞추어 기술되었다. 교수학습 전략을 구체화하는 것은 수업 계획의 출발점이 되었는데, 예비교사들은 자신의 중등학교에서의 학습 경험을 반성적으로 평가하는 과정을 통해 예비교사 교육과정에서 학습한 구성주의적 교수학습 이론을 수용하여 수업 계획에 활용하였다. 교수학습 활동으로 실험 활동을 계획한 경우에는 교과서에 수록된 실험 활동을 그대로 사용하는 경향이 높았으나, 실험 외의 활동은 자신의 개인적 경험에 의존하여 계획하는 것으로 나타났다. 또한, 예비교사들은 교수학습 평가를 수업 계획의 요소로 인식하지 못하여 이를 계획하지 않는 경우가 많았다. 이러한 결과를 바탕으로 중등 예비과학교사 교육에서 수업 계획에 대한 구체적인 교육 방안을 제안하였다.

오피스에서의 소통과 협업 공간을 위한 가구디자인 연구 - 서비스디자인적 관점에서 - (A Study on Furniture Design for the Communication and Co-Working Space in the Office - From a Service Design Perspective -)

  • 신응선;송은정;박혜원
    • 한국가구학회지
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    • 제27권2호
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    • pp.154-163
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    • 2016
  • In today's knowledge economy, various schemes are being devised in order to attain knowledge and understanding in the most effective ways possible. In an office environment, spatial concepts that encourage 'smart working' is becoming more prevalent; therefore allocating of space according to the types of work being performed, ways to maximise the work efficiency, and furniture arrangement to accelerate liaison among the users are being carefully considered. Especially in a space where its members are encouraged to communicate and collaborate, the furniture within that space need to be attractive and practical for its users, as well as efficient and effective for the firm the service is being provided for. In this study, we aim to offer furniture design service that satisfies such demands of the present time. Thus, instead of merely following a standard design process in which one approaches a project from design planes to an outcome, various aspects of the working environment will be considered such as the relationship between the space and the users, their needs, and the features of work being performed within the space. After attentive research and analysis, the results will be put into production from the user's point of view in mind. This study is intended to propose furniture design that embodies the characteristics of integrated working environment that can facilitate efficient use of the limited working space, productivity among the users, and promoting valuable corporate culture.

커뮤니티 참여 유형별 스마트 플랫폼 특성 분석 (Analysis of the Characteristics of Smart Platforms by Type of Community Participation)

  • 남광우;엘란도 설리스티아
    • 한국지리정보학회지
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    • 제25권4호
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    • pp.119-135
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    • 2022
  • 디지털 플랫폼은 온라인 커뮤니티의 운영과 지속가능성에 중요한 역할을 한다. 그러나 디지털 플랫폼 개발의 진정한 혜택은 누구를 위한 것이며 스마트 커뮤니티의 발전을 위해 디지털 플랫폼이 제공하는 혜택은 무엇이 있을까? 본 연구는 이러한 질문에 답하고자 디지털 플랫폼과 스마트 커뮤니티 간의 연관성을 이해하고 군집분석 프로세스를 사용하여 각 디지털 플랫폼의 스마트커뮤니티 지원에 관한 특성을 분석하는 것을 목표로 하였다. 본 연구에는 29개의 디지털 플랫폼이 연구 사례로 활용되었다. 이를 통해 디지털 플랫폼 특성을 구분하여 각 특성에 따른 플랫폼 서비스가 어떻게 스마트 커뮤니티의 참여를 유도하고 정보 및 서비스 제공을 개선해나가는지를 분석하였다. 디지털 플랫폼의 발전은 정책 입안자에게 스마트커뮤니티 육성을 통한 도시 혁신의 새로운 도전과제를 제공하기도 하고 효과적이고 효율적인 서비스 제공 수단으로서의 역할이 강화되고 있는 것으로 나타났다.

관광호텔 식음료상품 마케팅믹스에 관한 연구 (Food and Beverage Marketing Mix in The Hotels)

  • 하경희
    • 한국조리학회지
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    • 제5권1호
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    • pp.175-204
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    • 1999
  • Today, the hotel industry in a whole are facing serious problems with a number of reasons. To overcome this situation, Customer-Oriented Marketing is considered to be a solution for the hotel F & B management, due to the potential of F & B department. The main purpose of this study was to present the Food and Beverage Marketing Mix Strategies suitable for the market characteristics. To achieve the purpose of this study, theoretical and empirical approaches were used. In review of theoritical background, basic concepts and characteristics of hotel F & B, hotel F & B marketing environment, and hotel F & B marketing mix were studied. Based on the theoritical studies and previous studies, F & B marketing mix sub-components were chosen. In this research, F & B 5P's and 1I marketing mix are discussed, they are Product, Price, Promotion, People, Physical evidence and Image. Through the survey, a number of important segment markets are emerged, which lead to essential segment markets ; business, conference and leisure market. F & B marketing mix strategies as follows. First, for the physical evidence mix, to build up the position as deluxe hotels, it is necessary to matte an investment in technical and decorative components. Second, for the people mix, to assure the service quality, the education and training programs for employee are required. Third, for the image mix, to ensure the image of hotel brand strength, the consideration for public area layout, restaurant and bar ambience, and green policy are required. Fourth, for the product and price mix, to differentiate the F & B, it is necessary to offer thorned and ethnic cuisine, and signature restaurants. Fifth, for the promotion mix, to attract more cumstomers, creative and various promotion activities, and long-term investment in customer-oriented marketing are required. There were some limitations in this study. That is, most of hotels don't operate the concrete and effective F & B marketing, have difficulty in getting data base for F & B customer. Despite their limitations, this study add some values to hotel F & B management in that it introduce the service marketing mix strategies to hotel F & B marketing.

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베트남 모바일결재시스템 수용의도에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on Factors Affecting Customer Intention to Use Mobile Payment System in Vietnam)

  • 응엔프엉이;이성택;강위만;김정석;김광용
    • 한국IT서비스학회지
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    • 제14권4호
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    • pp.171-184
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    • 2015
  • Nowadays, mobile commerce is having an increasingly profound impact on our daily lives, and offer interesting and advantageous new services. Mobile payment is an emerging and important application of mobile commerce in smart work, enabling users to use their mobile devices (especially mobile phones) for paying goods and services wherever they go. The appearance of m-payment is expected to provide us a convenient and bright future to enjoy. That is the common trend on over the world, but in Vietnam, although the number of smart phone users has been increasing rapidly, the adoption of m-payment system still didn't succeed completely. The research reviewed literature regarding mobile payment services, analyzed the impact of customer characteristics and system characteristics on m-payment adoption in Vietnam. To analyze the adoption behaviors of m-payment users, m-payment research model which consists of three customer-characteristics (m-payment trust, personal innovativeness, m-payment knowledge) and four m-payment system characteristics (mobility, reachability, convenience, compatibility) were studied. The results indicate that perceived usefulness, trust, and compatibility are the important predictors to the intention to use m-payment. This study will assist m-payment services suppliers in implementing appropriate business models and service strategies to successfully attract customer to use m-payment in Vietnam, allowing managers to exert appropriate investment, time, and effort for m-payment system development in designing smart working.

유료 노인 낮보호 시설 모형개발에 관한 연구 (A Study on the Fee-Based Model Development of Day Care Centers for the Elderly)

  • 정신숙;정연강
    • 지역사회간호학회지
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    • 제10권1호
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    • pp.5-18
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    • 1999
  • The aim of this study is the development of a fee - based model day care center for the elderly by inquiring into the current condition of facilities in America and in Korea, and in surveying the opinion of domestic elderly about day care facilities. A field trip to U.S. day care services was held between July 5 and July 15 in 1997, and an on-the-spot study for domestic facilities took place during March in 1998. Our research reveals that the overall supply of day care facilities can not meet future demand in terms of quality and quantity. Therefore a model must be created for day care centers of a that consists of a director from a professional group. an adequate environment, and a standardized in order to offer a qualified public health service linked to the home and community in Korea. The director of a day care center is a critical variable in determining the quality of service. Professional skills related to the needs of the elderly and the person's quality of service should be considered in appointing director for the center. This study belleves that a professional nurse should be the director of a day care center. The operating environment of a day care facility should be made up of considerable space comparable to the number of residents, should be in a comfortable and safe location, and should have equipment that provides a qualified, safe service to the elderly. Our model is designed for 20 persons and allocates 4 Peng per person. This model is comprised of a reading room. a craft room, a health room, a room for physical therapy, a dining room, a staff office, and a multi -purpose room connected to other rooms. Day care service should be a comprehensive service program meeting the multidimensional needs of the elderly. A comprehensive service program needs a team of various professionals made up of the elderly family, participants, nurses, social workers, physical therapists, nutritionists, and medical doctors. The program will also include health care service, physical therapy, speech therapy. diet, occupational therapy, transportation service, health and an education program, etc. In conclusion, a model of a day care center is developed with the following components: a professional director and an environment and program, that considers the physical, mental, and social characteristics of the elderly. A model should also motivate self-reliance self-fulfillment in the elderly in order to fulfill their health needs and to prevent isolation from society and mental depression. Furthermore, This facility will be a beneficial factor in reducing a family's burden on caring for the elderly that includes unnecessary hospital expenses. The following is a suggestion based on results this study: A service program should be developed to fit the conditions of the elderly in Korea by specifically analyzing the needs of the elderly.

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금융 마이데이터 서비스 수용저항에 대한 개인의 행동: 혁신저항과 불신의 영향 (Inadividual Behaviors Regarding Financial MyData Service Resistance: Impacts of Innovation Resistance and Distruct)

  • 김상현;박현선;손창용
    • 경영정보학연구
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    • 제25권4호
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    • pp.291-314
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    • 2023
  • 데이터 경제의 확산과 함께 개인 데이터를 개인이 주도하는 생태계를 구현하기 위해 마이데이터의 개념이 등장했다. 마이데이터는 다양한 영역에서 개인이 주체적으로 정보를 관리 및 통제하고 이를 통해 기업은 혁신적인 서비스를 제공할 수 있을 것으로 기대되고 있다. 그 중에서도 금융 분야에서는 개인이 마이데이터를 2022년부터 도입하여 활발히 활용하고 있으며 금융기관뿐만 아니라 빅테크 및 핀테크 기업까지도 적극적으로 가세하여 빠른 확장세를 보일 것으로 예상된다. 금융분야에서 마이데이터 산업이 지속적으로 성장하기 위해서는 개인 사용자의 다양한 수용행동을 살펴볼 필요성이 있지만 기존 연구들은 주로 긍정적 수용행동에 초점을 두고 있다는 한계점을 가진다. 이에 본 연구는 혁신저항 및 수용저항에 초점을 두고 사용자의 개인특성과 혁신특성이 미치는 영향을 분석하였다. 분석 결과, 개인정보유출우려, 기술변화속도, 현상유지관성, 정보제공민감성, 기술스트레스가 마이데이터 서비스에 대한 불신과 혁신저항을 증가시킨다는 사실을 발견하였으며 이는 수용지연과 수용거부와 같은 수용행동으로 이어질 수 있음을 확인하였다. 본 연구 결과는 금융 마이데이터 서비스가 확산되고 있는 시장에서 사용자 행동에 관한 이론 및 실무적 통찰력을 제공한다.

데이터 스트림 마이닝 기법을 적용한 개인/커뮤니티 맞춤형 Digital TV 시스템 (Customized Digital TV System for Individuals/Communities based on Data Stream Mining)

  • 신세정;이원석
    • 정보처리학회논문지D
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    • 제17D권6호
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    • pp.453-462
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    • 2010
  • 국내외 TV방송의 디지털 전환 프로젝트가 본격적으로 진행되고 있다. 디지털 방송 서비스는 다매체, 다채널을 통한 방송 프로그램의 증가와 양방향 TV방송 서비스로 인해 사용자에게 다양한 방송 프로그램의 선택과 개인/커뮤니티별 맞춤형 시청 기회를 제공함으로써 새로운 방송서비스 환경을 필요로 한다. 본 논문에서는 TV-Anytime 영상 메타데이터에 대한 데이터 스트림 마이닝 기법을 이용하여 사용자의 시청 상황을 포함한 시청 패턴을 분석함으로써 개인/커뮤니티 시청 패턴 프로파일 및 시청 선호도 연관규칙 생성 기법을 적용한 개인/커뮤니티 맞춤형 Digital TV 시스템 을 제안한다. 또한, 임베디드 시스템 기반의 사용자 인터페이스를 구현하여 개인/커뮤니티 사용자들에게 적절한 추천 프로그램을 제공하고, 시청 프로그램 정보에 따른 시청 상황을 자동으로 제어하는 기능을 포함한다. 또한, 스마트폰 기반의 채널 추천 시스템을 구현하여 프로파일의 활용도를 증가시켰으며, 실험을 통하여 본 논문에서 제안하는 방법의 효율성을 검증한다.

의과대학의 사회적 책무성 실천 사례: 8개 의과대학을 중심으로 (Case study of social accountability implementation of medical schools: case of 8 medical school in Korea)

  • 허정식;김미경;윤유상;이근미;이종훈;홍승재;유효현
    • Journal of Medicine and Life Science
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    • 제20권1호
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    • pp.15-20
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    • 2023
  • Medical schools realize their social accountability in cultivating future doctors as decision-makers of medical care in the future society as an axis of society and carrying out communication, research, and medical service (medical care). This study summarized the social accountability status of eight medical schools in Korea, including the characteristics, activities, and programs in the sociocultural context. The data from the self-evaluation research reports of eight medical schools were classified and organized according to education, research, and medical care services. The medical schools offer related subjects, community service activities, and clinical practice, allowing active participation in local health promotion and disease prevention. Community health information research was conducted considering the difference between the local natural environment in which the medical school is located and the frequency of diseases. Medical schools and hospitals collaborated to conduct domestic and foreign health education volunteer activities. Social accountability must be prioritized, considering the importance of medical schools' functions and roles in a high knowledge-information society. Both doctors' medical capacity and competence to actively participate in developing medical care and health policies for the community should be strengthened.