• Title/Summary/Keyword: Characteristic satisfaction

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Affecting the Characteristic Variables(System, Information) of Computing Tax Accounting Systems and Personal Variables to Educational Performance - Focused on KcLep Software - (전산세무회계시스템의 특성변수(시스템, 정보)와 개인변수가 교육성과에 미치는 영향 - KcLep을 중심으로 -)

  • Kim, Hyeon-Gyu;So, Won-Geun;Kim, Ha-Kyun
    • Management & Information Systems Review
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    • v.34 no.5
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    • pp.111-125
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    • 2015
  • The article starts with a review of system characteristic, information characteristic and personal characteristic on educational performance through educational satisfaction. This survey is intended for educatee's who take the course of KcLep. We found that all variables of system characteristic(easiness, flexibility and reliability) significantly effect the educational satisfaction. Information characteristic(timeliness, usefulness) significantly effect on educational satisfaction, but the correctness doesn't significantly effect on educational satisfaction. Personal characteristic(self-efficacy and achievement motivation) significantly effect on educational satisfaction, but the computing ability doesn't significantly effect on educational satisfaction. We found that the educational satisfaction significantly effect on the education performance.

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Relations among Participants in Sport for all, Satisfaction of Participation and Intention to Adhere to Exercise I (A Study on Characteristics of Participants) (생활체육 참여자와 참여만족, 운동지속의사와의 관계 I (참여자의 성격을 중심으로))

  • Lee, Sheng-Yen
    • Journal of Digital Convergence
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    • v.14 no.10
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    • pp.463-472
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    • 2016
  • The study was to research relations among 5 characteristic-factors of participants in sport for all, satisfaction of participation and intention to adhere to exercise. First, the implications of 5 characteristic-factors effect on satisfaction of participation are as blow. Extroversion has a positive effect on psychological satisfaction, satisfaction of relaxation, social satisfaction and physical satisfaction. Openness has a positive effect on satisfaction of relaxation and affinity has a positive effect on social satisfaction and physical satisfaction. Emotional instability has a negative effect on environmental satisfaction. Second, hierarchical regression analysis of 5 characteristic-factors effect on satisfaction of participation and intention to adhere to exercise is as follows. Characteristics-factors of participants have an effect on intention to adhere to exercise in order of extroversion and affinity. Satisfaction of participation has an effect on intention to adhere to exercise in the order of social satisfaction, satisfaction of relaxation and physical satisfaction.

Health Factors Related to Management of Menopause among Climacteric Women (갱년기 여성의 폐경관리와 관련된 건강요인에 대한 연구)

  • Song, Ae-Ri
    • Women's Health Nursing
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    • v.11 no.1
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    • pp.12-19
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    • 2005
  • Purpose: This study was to identify the correlations between management of menopause, urinary incontinence and sexual satisfaction in climacteric women. Method: This study was conducted using a convenient sampling method in and around Jinju city, and each participant gave consent for the research. A total sample of 250 middle-aged women aged 40 to 60 years were chosen for the study, of which 157 women completed the questionnaires used for the analysis. Data was collected from Jan 1st to Mar 31st, 2004 by structured questionnaires (questionnaires for management of menopause, urinary incontinence and sexual satisfaction). Result: The characteristic variables significantly related to management of menopause were occupation and religion. The characteristic variable significantly related to urinary incontinence was age. The characteristic variables significantly related to sexual satisfaction were religion, economic status, and frequency of delivery. The relationship between management of menopause and sexual satisfaction was statistically significant with a positive correlation. Conclusion: It is hoped that the above findings will stimulate health promoting programs for climacteric women.

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Relationship among Brand Image, Customer Satisfaction, and Customer Loyalty in Foodservice (외식 브랜드 이미지, 고객만족, 고객충성도의 영향관계)

  • Kang, Beang-Nam;Kim, Hyung-Joon
    • Culinary science and hospitality research
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    • v.10 no.4
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    • pp.201-214
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    • 2004
  • The brand image had an effect on customer loyalty degree "Traditional characteristic", "Reliability", "Future events sliced raw fish directivity". With it appears, causing the effect which is powerful in customer loyalty degree "Traditional characteristic or reputation of restaurant", "Reliability of advertisement". The brand image had an effect on customer satisfaction "Reliability", "Customer directivity", "Traditional characteristic". With appears and with it is referred from above together "Traditional characteristic of restaurant" or "Reliability of advertisement public information", "Policy of the restaurant management customer first of all poem".

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Effecting the System Characteristic and Individual Characteristic of Computerized Tax Accounting to Education Performance through Education Satisfaction; Based on KcLep Education Students of Korean Association of Certified Public Tax Accountants (전산세무회계 교육용 소프트웨어의 시스템특성 및 개인적 특성이 교육만족도를 매개로 교육성과에 미치는 영향; 한국세무사회의 KcLep(케이렙) 교육생을 중심으로)

  • Kim, Hyeongyu;So, Wonhyun;Kim, Hakyun
    • Journal of Fisheries and Marine Sciences Education
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    • v.27 no.1
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    • pp.1-12
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    • 2015
  • This article starts with a review of the system characteristic(easiness, flexibility, reliability) and individual characteristic(self-efficacy, achievement motive, computer ability) through education satisfaction especially in relation to the education performance(perceived usefulness, educatee value). We found that all variables significantly affect the education satisfaction, but only computerized ability doesn't significantly affect the education satisfaction. Education satisfaction significantly affect the education performance. This paper suggests that the followings; first, response time of systems is valuable factor in KcLep. Second, self-efficacy and achievement motive are more important then computer ability in KcLep educatee. Finally, software developer and teacher always think about rapid response time of systems and exchange of data for the education performance in KcLep.

A Study on the Comparative Analysis of Difference between Korean and Japanese University(Graduate) Student Consumers on Service Affiliate Program Satisfaction (서비스 제휴 프로그램 만족도의 한.일 대학(원)생 소비자 비교 분석에 관한 연구)

  • Choi, Heung-Sub;Kong, Hee-Sook
    • International Commerce and Information Review
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    • v.12 no.2
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    • pp.291-322
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    • 2010
  • Many companies make active use of loyalty programs to improve their customers' loyalty to the company. Loyalty programs are widely used in various industries and sectors, including oil, telecommunications, credit card, department stores, and internet shopping malls; their performance seems to be successful in building a positive relationship with customers. This study emphasizes the role of affiliate programs in creating loyalty, thereby helping companies to maintain their competitive advantage. To objectives of this study are to investigate which antecedent variables(affiliate program benefit, service company characteristic , consumer characteristic) have significant effects on consumer perceived affiliate program satisfaction and to examine whether these factors have differences between Korean and Japanese consumers. The useful results will provide marketing strategy for marketers of service companies. The results also show that affiliate program is very important in order to maintain relationship with customers in service companies.

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Job Satisfaction of School Food-Service Employee in Ansan Gyoeng-gi Do (경기 안산지역 학교급식 조리종사원의 업무특성에 대한 만족도)

  • Gwak, Eun-Mi;Rhie, Seung-Gyo
    • The Korean Journal of Community Living Science
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    • v.20 no.2
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    • pp.263-274
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    • 2009
  • The objective of this study is to verify work satisfaction of school food-service employee, of their job characteristics. Subjects were comprised 9 elementary schools, 11 middle schools, and 3 high schools in Ansan city. Data were analyzed 203 questionnaires for frequency, means, one-way ANOVA, $Scheff{\acute{e}}$ test, t-test, and Pearson correlation using SPSS PC Package. Most of the respondents were high school graduate(91.1%), under one million won salary(41.9%), and non license holder(60.6%). Working conditions were part-time job(41.9%), unlimited contractors(51.2%), and 3-5 years of working experience(21.7%). Measure of overall job satisfaction by Likert-type 5 scale, satisfaction of work operation attitude was 3.55 points and work characteristic duty of 4.32 points. The certificate qualified and elementary school's working posture were more satisfied their work attitude than other groups(p<0.05). Salary satisfaction score showed 2.64 points, but the work esteem satisfaction showed 3.34 points. The factor of working circumstance and potentiality satisfaction was only 2.61 points, but interpersonal connection and communication satisfaction was 3.50 points. Between job satisfactions factors, they were highly correlated with each other. The pride and characteristic duty of the work showed the strongest correlated(p<0.001). The satisfaction score of work operation attitude were significantly correlated with characteristic duty(p<0.001), work esteem, interpersonal relationships and communication(p<0.01). With this results, work satisfaction of food service employees showed a relatively high to perform a job task characteristics and work attitudes. However, the working environment and growth in salaries satisfaction were low. A set of duties must be paid according to the labor intensity. As removing the disturbing factors, the improvement in the quality of the feed will be able to expect substantial effects.

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The Relationship Socio-Demographic Characteristic and Campus Life Satisfaction of the Dental Hygiene Students (일부 치위생(학)과 학생들의 인구사회학적 특성과 대학생활 만족도의 관련성)

  • Ryu, Hae-Gyum;Ku, In-Young
    • Journal of Korean Clinical Health Science
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    • v.4 no.3
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    • pp.615-621
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    • 2016
  • Purpose. This study was conducted for provide basic data to improve satisfaction of campus life that investigated survey on the socio-demographic characteristic and campus life stisfaction of the dental hygiene students in Gyeongnam and Busan region. Methods. The research subjects are the total 220 and it was analyzed with structured questionnaires. The collected data was analyzed by IBM SPSS ver. 20.0, a statistical program (IBM Co., Armonk, NY, USA) for the frequency and percentage, ANOVA, Hierachical regression. The result is as following. Results. It was investigated to affected campus life satisfaction by in case of female student(${\beta}=-0.232$), in case of employment preparation(${\beta}=-0.193$), in case of household economical poor status(${\beta}=-0.188$). Conclusions. As the results of the research, it is considered necessary the expansion of the systemized, in order to increase the campus life satisfaction, improvement to the university administration and welfare for the emotion of girl, development program for interview skill and smooth interpersonal relationship, support major costs and living expenses.

Reciprocal Effect of the Factors Influencing the Satisfaction of IS Users (정보시스템의 사용자 만족에 영향을 주는 요인의 상호작용효과)

  • Jeong, Gi-Eok;Lee, Dong-Man
    • Asia pacific journal of information systems
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    • v.5 no.2
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    • pp.199-226
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    • 1995
  • This study is an empirical research in order to clarify whether or not the correlation between the satisfaction of users that is the performance measurement factor and the following three:(1) the attitude of users as an individual characteristic, (2) the supports of organization as an organizational characteristic, (3) the routine degree of jobs as an job characteristic, is the same as the previous study results. In addition, another empirical research was done to make clear how organizational supports and routine degree change the attitude and satisfaction of users. This study put a particular emphasis on the moderating effect because the study of this issue has not been done in any previous research. 38 corporations, whose computerization has already been made to some extent and who are listed on the stock exchange market as a leader group, was selected for research, given some hypotheses on the basis of theoretical studies. As results of this empirical study, first, the supports of organization and the routine degree of jobs changed the attitude of users, which was the same as the previous studies. Moreover, the supports of organization, the routine degree of jobs and the attitude of users had an influence on the satisfaction of users. Second, in respect of the correlation between the attitude of users and the satisfaction of users, the routine degree of jobs showed a moderating effect, but the organization supports did not show any moderating effect.

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The Effect of Service Quality of Internet Banking Site ad Characteristic of lInternet User on Customer Loyalty (인터넷뱅킹 사이트의 서비스품질과 인터넷 이용자 개인특성이 고객충성도에 미치는 영향)

  • Jeon, Byeong-Ho;Yoon, Jong-Hoon;Song, In-Am;Kim, Byung-Gon
    • The Journal of Information Systems
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    • v.14 no.1
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    • pp.197-226
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    • 2005
  • Recently, internet as well as internet banking are growing rapidly. Most banks in Korea provide internet banking services for customers. Internet banking became a major trend in the financial marketplace. There are a few empirical research in this area. Although quality of internet banking service is an important concept, there is a lack of theory-based empirical research in this area. Therefore, this paper is aimed at finding whether service quality of internet banking influence customer satisfaction, and whether characteristic of internet banking user influence relationship between customer satisfaction and service quality of internet banking. Furthermore, this paper identify whether customer satisfaction influence customer loyalty. The research model proposed thirteen hypothesis and tested empirically. A total of 269 responses were received from internet banking users and analyzed. The analyses showed partial support for the affirmative effect of customer satisfaction and characteristic of internet banking user. But the relationship between customer satisfaction and customer loyalty is significant. Implications of these findings are that internet banking sites should concentrate on providing a high quality of banking services; information, trust, ease of use, and security of system and thereby strengthen customer loyalty.

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