• The Journal of Asian Finance, Economics and Business
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• v.7 no.8
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• pp.333-344
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• 2020

This research has four specific objectives: (1) identifying factors that affect customer satisfaction with less than container load (LCL) cargo services of logistics companies in HoChiMinh City (HCMC), (2) measuring the level of impact of the factors, (3) testing the difference in satisfaction among groups of customers with different characteristics in terms of type of business and time of using LCL cargo services, and (4) proposing some management implications to improve the quality of LCL cargo services. Researchers interviewed 210 customers who enjoyed the LCL cargo service in HCMC for at least the last six months, using the convenient sampling method. SPSS 20 was used to analyze the reliability of the scale through the Cronbach's alpha coefficient, then exploratory factor analysis and multiple linear regression analysis were used. The results identified the six factors that influence positively customer satisfaction of LCL cargo services of logistics companies in HCMC, by decreasing importance: service process, image, resource, price, management, and outcomes. The results show that there is no difference in customer satisfaction with LCL cargo services by types of business as well as time of using services. The research suggests some implications for the management of logistics companies in HCMC to enhance customer satisfaction.

• Journal of the Korean Society of Marine Environment & Safety
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• v.21 no.3
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• pp.297-302
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• 2015

To prevent cargo accidents by repeated loads, a continuous monitoring for securing rope or additional safety measures are needed, but most of prevention measures have been conducted only by operator's own experience not a quantitative assessment. Hence, the Load-Displacement curve and approximation formula of securing rope were drawn in this research for a quantitative assessment and simplified measurement on a tension of securing rope using a tensiometer. Moreover, a com parison was conducted between m easuring tension and calculated tension on securing rope with portable tensiometer, 'Load-Displacement' approximation formula. The calculated tension of securing rope is obtained 153.3kfg using the formula and that result has not much difference with initial tension 150.0kgf. Lastly, an analysis of the characteristics of various ropes was suggested to enhance the reliability about quantitative assessment of securing rope's tension through further research.

• Journal of the Korean Institute of Navigation
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• v.11 no.1
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• pp.1-38
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• 1987

The amount of cargoes by cargo vessels has increased tremendously during the last decade due to the great growth of korea economy. But in spite of this trend, there is rarely the substantial analyzed on the operational status of coastal shipping. In this paper, the characteristics of seaborne cargo and traffic flow of coastal shipping surveyed in detail through the statistical and the origintain and destination (O.D) analysis. Also, the basic ship's tonnage of coastal shipping representing the minimum tonnage which is capable of carrying the given seaborne cargo is suggested through the computer simulation using the data of 1985 year. The results are as follows; 1) the about 80% of total coastal traffic volume is going in/out to the port of Incheon, Busan, Pohang, Samil, Bukpyung, Mukho, Samchuk, and Jeju. 2) The main cargo items such as oil, iron material, cement, anthracite grain, fertilizer, other ore are reached to the about 70% of total amount of coastal trade. 3) ship's tonnage going in/out to the port of Bukpyiung, Busan, Pohang is increasing linearly year by year, and the amount of oil, iron material, cement, anthracite, grain, fertilizer, other ore are also increasing in linear pattern. 4) As a result of simulation, the optimum (basic) ship's tonnage.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2004.08a
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• pp.54-63
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• 2004

There are two principal routes for the Asia-North America containerized cargo, that of Asia-West Coast and Asia-East Coast. On the West Coast, the Asia-Los Angeles, dominate the commerce, whereas on the Asia-East Coast it's the Panama Canal. Each of these routes has different characteristics. All are similar in that each is the door to the commerce of containerized cargo originating in Asia; each combines maritime and overland transportation; each has important intermodal connections and is able to distribute cargo throughout the West and East Coasts of the United States. Each route also has its port of preference that has the necessary infrastructure, equipment and intermodal connections. For example, in the case of the Port of Los Angeles, in spite of some of its advantages, it has several serious problems due to the interminable containerized cargo traffic that must be solved rapidly and satisfactorily in order to progress. In this paper, we would like to show the problems of two main routes.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.3
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• pp.56-63
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• 2016

For air express service providers offering various express delivery services such as overnight delivery and next-business day delivery services, establishing quickly cargo loading plans is one of important issues owing to the characteristics of air express business, i.e., a short amount of time is available to complete all cargo loading operations before flight departure after receiving air express containers, pallets and bulks. On the other hand, one of major concerns in the air cargo loading planning is to make a plan that insures the stability of an aircraft to avoid take-off, flight, and landing accidents. To this end, this paper considers an air cargo loading planning problem, which is the problem of determining locations in the aircraft cargo space where air containers, pallets and bulks to be loaded while insuring the aircraft stability, motivated from DHL and Air Hong Kong. The objective of the problem is to maximize the total revenue gained from loading air express containers, pallets and bulks. To solve the problem, this paper suggests a simulated annealing algorithm to overcome impracticality of the integer programming model developed by a previous study requiring excessive computation time. The results of computational experiments show that the heuristic algorithm is a viable tool for establishing express cargo loading plans as giving robust and good solutions in a short amount of computation time. Scenario analyses are performed to investigate the effect of the current activities of air express carriers on the revenue change and to draw practical implications for air express service providers.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.43 no.4
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• pp.15-22
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• 2020

Economic indicators are a factor that affects air cargo volume. This study analyzes the different factors affecting air cargo volume by each Chinese cities according to the main characteristics. The purpose of this study is to help companies related to China, airlines, and other stakeholders predict and prepare for the fluctuations in air cargo volume and make optimal decisions. To this end, 20 economic data were used, and the entire data was reduced to 5 dimensions through factor analysis to build a dataset necessary and evaluated the influencing factors by multi regression. The result shows that Macro-Economic Indicators, Production/Service indicators are significant for every cities and Chinese manufacture/Customer indicators, Korean manufacture/Oil Price indicators, Trade/Current indicators are significant for each other city. All adjusted R2 values are high enough to explain our model and the result showed excellent performance in terms of analyzing the different factors which affects air cargo volume. If companies that are currently doing business with China can identify factors affecting China's cargo volume, they can be flexible in response to changes in plans such as plans to enter China, production plans and inventory management, and marketing strategies, which can be of great help in terms of corporate operations.

• Journal of Korean Society of Transportation
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• v.22 no.4 s.75
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• pp.19-30
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• 2004

Due to the inefficient operation of the existing logistic facilities, the complicated distribution structure, and closed utilization of logistic information are causing high logistic costs. The general improvement in the distribution structure and the expansion of the logistic facilities are needed for solving these problems. However, existing unit-scale forecast is not considering the loading and unloading characteristics of the trucks and the improvement of operation efficiency from the mechanization and automation of the loading and unloading works. The queuing theory based on the status quo of the cargo trucks to the cargo terminals is considered in this study. The optimal scale estimation method(OSCM) which the loading and unloading characteristics of the cargo trucks were taken into consideration was suggested. Also, the relationship between the optimal scale of the cargo terminal and the mechanization, automation, and informationization of the present loading and unloading system was investigated. As a result, it showed that the regularity of the truck arrival and service times had less influence on the scale of the cargo terminal, but the improvement of the loading and unloading speeds and the service rate of the trucks did more influence on it.

• Journal of Korean Society of Transportation
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• v.35 no.2
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• pp.143-159
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• 2017

For forecasting air cargo demand from Incheon National Airport to all of airports in the United States (US), this study employed the Seasonal Autoregressive Integrated Moving Average (SARIMA) method and the time-series data collected from the first quarter of 2003 to the second quarter of 2016. By comparing the SARIMA method against the ARIMA method, it was found that the SARIMA method performs well, relatively with time series data highlighting seasonal periodic characteristics. While existing previous research was generally focused on the air passenger and the air cargo as a whole rather than specific air routes, this study emphasized on a specific air cargo demand to the US route. The meaningful findings would support the future research.

• Journal of the Korean Institute of Navigation
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• v.17 no.3
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• pp.57-68
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• 1993

The economy of Korea has grown up significantly in its scale. It has, therefore, become imperative to develop countermeasures to prevent work related injuries and occupational illnesses resultining from haza-rdous working conditions and handling harmful substances. A lot of cargo handling accident in port have occurred due to the characteristics of poor working environment, diversity of working place and method, fluctuation of the amount of cargo and handling of heavy, long, harmful and dangerous cargo, etc. According to '91 industrial accident analysis carried out by the ministry of labour, the number of the stevedores injured by cargo handling accident in port were 1, 432 persons (the death accident : 22 per-sons), the amount of industrial accident compensation in port was 6.7 billion won (the amount of economic loss : 33.6 billion won), and the injury occurance rate of the stevedoring industry was higher than that of the whole industry. This paper, therefore, aims to the actual status of the stevedoring industry and to extract the main cau-ses of the accidents related to cargo handling in port through factor analysis using the data of the accide-nts in the whole habour from 1990 to 1992, and to suggest the countermeasures to prevent such accident. The main causes of the accident and countermeasures are found to be as follows through the factor analy-sis : Factor1, factor2, and factor3 related to a defect of human being and management, a defect of state and environment, and an insufficiency of education and law are extracted. The short-term countermeasures to prevent these accidents are 1) to consolidate the safety and health organization in the working spot, 2) to secure a safe condition in working spot before dock work, 3) to strengthen a dock worker's safety educa-tion. The long-term countermeasures are 1) to promote a decasualisation of dock workers, 2) to modernize the cargo working methods through constructing exclusive pier and introducing exclusive cargo handling equipment, 3) to establish a exclusive dock accident prevention organization and the dock workers law. Factor 4, factor5, factor6, and factor7 related to an unfitness, a deficiency of technical knowledge, a nonfu-lfilment of safety measures, and a bad arrangement are extracted. The countermeasures to prevent these accidents are 1) to perform a complete safety inspection of cargo handling equipments and tools and to carry out the dock work according to a working plan, 2) to publish and supply technical safety books, safety instruction book, safety check list, etc., 3) to strengthen the safety patrol at the working spot in habour and to activate a safety fund, 4) to maintain always a clean workshop with the safety consciousness in which the good arragement of the working spot is considered to be the beginning of safety.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 1998.10a
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• pp.263-269
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• 1998

The forecasting of container cargo volumes should be estimated correctly because it has a key roles on the establishment of port development planning, and the decision of port operating system. Container cargo volumes have a dynamic characteristics which was changed by effect of competitive ports. Accordingly forecasting was needed overall approach about competitive port's development, alternation and information. But, until now, traffic forecasting was not executed according to competitive situation, and that was accomplished at the point of unit port. Generally, considering the competition situation, simulation method was desirable at forecasting because system's scale was increased, and the influence power was intensified. In this paper, considering this situation, the objectives can be outlined as follows. 1) Structural model constructs by System dynamics method. 2) Structural simulation model develops according to modelling of competitive situation by expended SD method which included HEP(Hierarchical Fuzzy Process) And actually, effectiveness was verified according to proposed model to major port in northeast asia.