• 제목/요약/키워드: Care service

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베이비 붐 세대의 장기요양서비스 요구도 조사 (Assessment of Long-Term Care Service Needs in the Baby Boom Generation)

  • 한송이
    • 지역사회간호학회지
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    • 제27권1호
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    • pp.21-30
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    • 2016
  • Purpose: This research was conducted to identify long-term care service needs in the baby boom generation. Methods: Data were collected from September 3 to October 9, 2012 targeting 196 baby boomers residing in Seoul and Gyeonggi-do with the measurement of long-term care service needs having five domains. Collected data were analyzed using the SPSS 20.0 program. Results: Demand for long term care service in those who preferred nursing homes was highest as $4.40{\pm}0.69$ in the safe environment domain. In case of those preferring home care services, demand was highest as $4.37{\pm}0.56$ in the social interaction domain. People who preferred nursing homes had higher needs in personal health care and improvement of the service quality domains. Those who preferred home care services showed diverse needs according to their characteristics. Conclusion: The baby boom generation had high needs in all the domains of long-term care services and such needs were diverse according to their characteristics. However, long-term care services had limitations that they provided standardized and uniformed services only. Therefore, health care services and improved quality services should be provided in a way of meeting the users' needs, and tailored services should be provided in consideration of the users' characteristics.

시설요양보호사의 근무환경과 서비스 질과의 관계에서 돌봄노동 평가의 매개효과 (The Mediating Effects of Care Work Appraisals Held by Care Workers in Elderly Care Facilities on the Relationship between Job Environment and Service Quality)

  • 김수정
    • 한국콘텐츠학회논문지
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    • 제18권5호
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    • pp.58-70
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    • 2018
  • 본 연구의 목적은 시설요양보호사의 돌봄노동에 대한 긍정적, 부정적 평가를 분석하고, 근무환경과 서비스 질과의 관계에서 요양보호사의 돌봄노동 평가의 매개효과를 검증하는 것이다. 이를 위해 대구 포항지역에 위치한 노인요양시설에 근무하는 요양보호사 298명을 대상으로 설문조사를 실시하였다. 분석 결과, 시설요양보호사들의 돌봄노동에 대한 부정적 평가수준은 중간값 이하인 반면 긍정적 평가는 중간값 이상이었다. 근무환경은 긍정적 돌봄노동 평가에는 정(+)적 영향을 미치고, 부정적 평가에는 부(-)적 영향을 미치는 것으로 나타났으며, 종속변수인 서비스의 질에 유의한 정(+)적 영향을 미치는 것으로 나타났다. 근무환경과 서비스의 질과의 관계에서 요양보호사의 긍정적, 부정적 돌봄노동 평가는 통계적으로 유의한 매개효과를 가지며, 부정적 평가보다는 긍정적 평가의 매개효과가 더 큰 것으로 나타났다. 이러한 연구결과를 바탕으로 요양보호 서비스의 질을 향상하기 위한 실천적 함의를 제시하였다.

치과 의료서비스 질이 재이용의사에 미치는 영향 (Factors of the Quality of Dental Care Service Upon Intention to Revisit)

  • 박영대;장은진
    • 대한치과기공학회지
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    • 제33권4호
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    • pp.441-452
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    • 2011
  • Purpose: Identify the factors that influence following up control and reuse intention of patient who used dental health care institution after dental heath care service and in order to prepare the method which improve the quality of dental health service which dental heath care institution service afford. Methods: Data were collected through random sampling from June 20th to August 20th 2010 (for 60 days). Once we explained the purpose of our survey to people who experienced the dental service within one year, we distributed the questionnaires to someone who volunteered to respond and they answered all questions by themselves based on the actual experience of dental health care organizations. Even if the survey was conducted for 610 people, only 585 properly answered questionnaires were analyzed because responses which had many unanswered questions and had errors in responsive way were excluded. Results: Result of multiple regression analysis, the value of dental clinic service, the following up control after dental treatment, the technique and kindness of dentist, the environment of treatment, type of dental service and the kindness of dental staff is significant main cause to intention of reuse dental clinic. Conclusion: In order to increase the rate of patient reuse, enhance the value of service with following up control after health treatment and the high quality of dental health service.

의료기관의 서비스지향성 측정도구의 신뢰도와 타당도 평가 (Validity and Reliability of a Service Orientation Scale for Health Care Organization)

  • 이명하;박숙경;이옥주
    • 간호행정학회지
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    • 제20권4호
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    • pp.362-372
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    • 2014
  • Purpose: The purpose of this research was to develop and test the validity and reliability of the Service Orientation Scale for Health Care Organization. Methods: The Service Orientation Scale for Health Care Organization, $SERV^*OR$, was developed through forward-backward translation methods. Internal consistency and reliability, construct and criterion validity were calculated using SPSS Statistics WIN 17.0. Survey data were collected from 283 clinical nurses in a general hospital in J province. Results: The Service Orientation Scale for Health Care Organization showed reliable internal consistency with Cronbach's ${\alpha}$'s for the total scale ranging from .85~.91. Factor loading of the 30 items on four sub-scales ranged from .67~.83. The sub scales were named service leadership, service system, customer focus, and service control. Item convergent and discriminant validity were also established for the Service Orientation Scale for Health Care Organization. Criterion validity showed a significant correlation with customer orientation. Conclusion: The findings of the study demonstrate that the Service Orientation Scale for Health Care Organization has satisfactory construct and criterion validity, and reliability and can be used to measure service orientation.

재가노인복지사업의 비용편익 분석 (The Cost-benefit Analysis of the Community Care Service Centers for the Elderly)

  • 원종욱;한혜경;황성철;김정희
    • 한국사회복지학
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    • 제43권
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    • pp.270-298
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    • 2000
  • Government provides financial support to the 74 Home help service centers, 36 Day care service centers, and 18 Short stay service centers for the elderly. The number of service centers that receive financial support from the government is far less to meet the potential demand for the community care services. This paper applies cost-benefit analysis to evaluate the net social benefit of the services provided by the 3 types of the community care service centers sponsored by the government to justify the expansion of the government support. The benefit is calculated as community care services are provided privately in the market without financial support from the government. The potential market price is regarded as the benefit or value provided to the elderly. The price levels that potential users are willing to pay for these services are surveyed in the Census for the Elderly by the KIHASA, 1998. The market prices for the community services are generated by equating limited amount of service supply, as in number of users in one year in 3 types of community care service centers, and potential demand for the services. Market prices are multiplied to the number of users of 3 types of community centers to get the total benefit. Total operating cost of the community care service centers is regarded as cost. According to the cost-benefit analysis, Home-help service centers generated net social benefit of 137 billion Won, Day Care service centers generated 15 billion Won, and Short stay service centers generated 6 billion Won. Significant amount of net social benefit indicates that government should increase level of financial support to these service centers.

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호스피스 자원봉사자의 활동과 영적안녕에 관한 연구

  • 차영남;한혜실;정정숙;윤매옥;최은주
    • 호스피스학술지
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    • 제2권1호
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    • pp.41-57
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    • 2002
  • This study was done to examine spiritual well-being of hospice care service volunteers for the purpose of providing them with programs promoting coping skills in response to the wholistic needs of patient effectively, also providing data for professional or nonprofessional hospice training program. Subjects were 123 volunteers serving in 6 hospice centers in Jeonbuk province at present. Data collection were done from 16 Oct. 2000 to 17 Nov. 2000. questionnairs were consisted of activities of hospice care service volunteer and spiritual well-being. The study results were as follows 1.Mean of activities of hospice care service volunteers were 2.433, those activities were divided into 5 categories such as spiritual, activities of volunteer for themselves, psychosocial, physical area and bereavement. The highest mean score was spiritual area 2.578, activities of volunteers for themselves 2.525, psychosocial area 2.456, physical area was 2.359 and the lowest mean score was bereavement area 2.130. 2.Spiritual well-being of hospice care service volunteers was 5.25, the highest mean. In subcategories of spiritual well-being, religious spiritual well-being was higher than existential spiritual well-being, mean score for each one was 5.41, 5.10. 3.Statistically significant relations among demographic characteristics such as gender(t=2.72, P=.008), status of marriage(t=6.067, P=.003), occupation(F=3.795, P=.025), frequency of visiting for volunteered hospice care(F=3.833, P=.024) were noted. 4.Statistically significant demographic characteristics of hospice service volunteers was religion(t=-4.38, p=0.000), status of marriage(F=3.505, p=0.033), frequency of visiting for volunteered hospice care(F=3.107, p=0.048), level of satisfaction from hospice care volunteer service(F=3.610, p=0.030), hospice service volunteers doing more home visiting(5-9times/month) had higher status of spiritual well being than volunteer with less home visiting(1-4times/month) 5.A significant relationship between activities of hospice service volunteers and status of spiritual well-being was noted(r=.236, p=.004), activities of hospice service volunteers was related to both subcategories of spiritual well-being such as religious well-being(r=.210, p=.010) and existential well-being(r=.208, p=.011). From the results of the study It is noted that status of spiritual well-being for hospice volunteers influences on service activities. It means spiritual well-being should be considered as a essential character for hospice service volunteers, it also means that managing and maintaining of status of spiritual well-being for hospice service volunteers is important. On the base of the study recommendation are made as follows: 1.Considering status of spiritual well-being for hospice care service volunteers is needed to promote hospice care activities. 2.It is necessary to develope spiritual well-being programs for hospice care service volunteers and further study for effect validation of them is needed. 3.Further study to sort out effecting variables for hospice care service volunteer activities is needed. 4.It will be desirable to have spiritual well-being information included in the hospice education program.

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부산지역 지역아동센터의 운영주체별 급식 실태 (Food Service Status at Community Child Care Centers in Busan)

  • 이정숙
    • 대한영양사협회학술지
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    • 제20권1호
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    • pp.50-62
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    • 2014
  • The purpose of this study was to investigate the food service status of community child care centers in Busan. A survey was conducted from November 1, 2012 to November 30, 2012 using questionnaires. Overall, 66.7% of the community child care centers had a separate dining room. The satisfaction score of the kitchen facility was 4.32 and the satisfaction degree of the dining place was 3.95. Most of the community child care centers were not managed by professionals and the food service was in a relatively poor status. In 61.3% of the community child care centers, the director of the center purchased the foodstuffs. In addition, approximately 72% of the child care centers directly purchased foodstuffs. When preparing meals, nutrition (73.0%), cost (13.5%), and preference (4.5%) were considered as the important factors for respondents. Overall, there were demands for increasing meal costs and improving the food service facilities. In addition, a higher degree of hygiene management resulted in a higher degree of satisfaction from children. Therefore, to improve food service performance at community child care centers, food services should be assisted by professionals and the person in charge of foodservices should be educated food service management.

그룹홈과 아동양육시설의 운영성과에 영향을 미치는 요인 : Blinder-Oaxaca 분해를 중심으로 (The Factors Influencing Service Outcomes of Group Homes and Residential Care Centers : Focusing on Blinder-Oaxaca Decomposition)

  • 정익중;우석진;강현아;전종설;이정애
    • 아동학회지
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    • 제33권4호
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    • pp.107-127
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    • 2012
  • This study investigates the factors influencing service outcomes of group homes and residential care centers, as well as the factors causing any differences between the two service outcomes. 119 and 137 5-6th graders were selected from group homes and residential care centers respectively, using the cluster sampling method. Multiple regression and Blinder-Oaxaca decomposition were used in this study. The results revealed that 'stigma', 'school adjustment', and 'social support' were significant factors influencing service outcomes among children in group homes, while 'stigma', 'primary caregivers' attitude', and 'peer relations' were identified as significant factors among children in residential care centers. The study also found that the mean service outcome score for group homes was higher than that of residential care centers. The 74 percent of this difference in the mean scores was due to the difference in children' characteristics of the two out-of-home care service types. The remaining 26 percent of this difference was due to unobserved characteristics. Finally, the implications of this study in child welfare practices were also discussed.

관악구 보육교사의 배식서비스 참여 및 식사지도 실태 : 영아반과 유아반의 비교 (Teachers' Participation and Mealtime Instruction in the Food Service at the Kwanak-gu Child-care Centers: Comparison between Child-care Teachers Caring Different Age Groups, Children Younger than Three Years and Those Three Years or Older)

  • 여윤재;권수연;윤지현
    • 대한지역사회영양학회지
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    • 제18권2호
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    • pp.112-124
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    • 2013
  • This study was conducted to investigate how child-care teachers participate, practice mealtime instruction, and perceive difficulties in food service, focusing on comparison between the teachers caring two different age groups: children younger than three years (Younger Group) and those three years or older (Older Group). Questionnaires were distributed to 151 child-care centers in Kwanak-gu, Seoul, Korea during December, 2011. Only the data from 25 child-care centers, where two respective teachers in charge of Younger Group and Older Group completed the questionnaires, were analyzed. The results showed that there was no difference in terms of child-care teachers' participation in food service practice between the two groups, except for serving method; 'Pre-plated' serving was used significantly more often in Younger Group, whereas 'Line-up' serving was used in Older Group. Approximately, three quarters of the child-care centers had policies or guidelines on mealtime instruction. During mealtime, child-care teachers tended to use frequently verbal instructions such as "sit up straight when you eat" about eating manner, "don't be picky with your food" about eating habit, and "wash your hands before eating" about eating procedure in both the groups. There was no statistically significant difference regarding child-care teachers' perceived difficulties in food service between the two groups. These results indicated that child-care teachers' participation and mealtime instruction in food service did not differ between the two age groups, although children's development of digestion and eating skill differed by age. Therefore, training should be provided to child-care teachers about food service practices and mealtime instruction appropriate to children's age.

1인 가구 고령자의 건강과 안전을 위한 u-Care에 관한 연구 (A Study on u-Care Service for the Health and Safety of the Elderly Living Alone)

  • 강승애
    • 융합보안논문지
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    • 제17권3호
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    • pp.59-64
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    • 2017
  • 우리나라는 고령화 사회 문제와 동반하여 1인 가구 고령자의 급격한 증가세를 보이고 있어, '독거노인 u-Care 서비스'라는 정책을 통해 문제해결을 위한 노력을 하고 있다. 본 연구는 혼자 사는 고령자의 건강과 안전을 위한 u-Care 서비스의 사용 환경 개선을 위한 새로운 기술 적용을 통해 좀 더 나은 u-Care 서비스 개선방안을 제안하고자 하였다. 첫째, 사물인터넷 기술 적용을 통해 1인 가구 고령자를 위한 u-Care서비스의 개선이다. 기존의 센서를 통한 안전 관련 상황정보 수집 분석과 함께 웨어러블 디바이스를 통해 건강정보를 측정하고, 건강정보 데이터를 활용하여 원격 모니터링 서비스를 제공하여 스마트폰과 같은 개인 디바이스를 이용해 의료기관에 사용자 자신의 건강상태를 전송해 향후 원격 의료 상담 또는 진료까지도 연결할 수 있을 것이다. 둘째, 감성서비스 로봇기술의 적용을 통해 단순한 안전과 건강관리뿐만 아니라 1인 가구 고령자의 정서적 안정감을 고려를 통한 u-Care서비스의 개선이다. 로봇과의 상호관계 형성이 가능한 사용자 환경의 제공은 정서적 측면에서 긍정적 효과를 제공할 수 있을 것이고, 기존의 u-Care서비스 제공 서비스에 향후 돌봄 기능 서비스제공을 통해 1인 가구 고령자의 독립적 일상생활에도 도움을 줄 수 있을 것으로 기대된다.