• Journal of Communications and Networks
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• v.14 no.4
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• pp.461-466
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• 2012

Any future heterogeneous overlay network system must be able to support ubiquitous access across multiple wireless networks. To coordinate these diverse network environments, one challenging task is a call admission decision among different types of network. In this paper, we propose a new call admission control scheme to provide quality of service (QoS) while ensuring system efficiency. Based on the interplay between network structure and dynamics, we estimate the network's QoS level and adjust the service price adaptively with the aim of maximizing the network performance. A simulation shows that the proposed scheme can approximate an optimized solution while ensuring a well-balanced network performance in widely different network environments.

• MALSORI
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• no.53
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• pp.171-183
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• 2005

Call Control eXtensible Markup (CCXML) is a standard language that supports a call control of voice dialog systems such as VoiceXML based systems. CCXML allows developers to handle telephony calls in an easy way without deep knowledge about telephony networks and their switching systems.We design and implement a call control markup interpreter. At the implementation, we use a Dialogic JCT-LS board, but, by designing a wrapping class for CTI (computer telephony board) features, the interpreter can easily adopt other CTI boards. We also design and implement event-based interaction scheme between the interpreter and voice dialog systems. For verifying the interaction scheme, we implement a simple voice dialog system.

• IE interfaces
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• v.18 no.3
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• pp.327-332
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• 2005

The call-attempt behavior in a telecommunications service is influenced by the launch of new services and the choice of subscribers. On Feb 28, 2005, there was a disastrous shut-down of major local electronic switching systems (ESS) due to an abrupt increase of call-attempts. This incident turned out to be a strong proof that appropriate forecasting attempts are necessary not only for the capacity planning of network but also for the quality control of ESS. In this paper, forecasting models are first developed to estimate the daily ESS call-attempts and user retrial rates and then meaningful interpretations of results will follow. Finally future research topics will be presented.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.22 no.12
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• pp.2664-2673
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• 1997

The signal fading distortion has effect on the capacity of cellular mobile communication systems. The short term fading is solved by signal processing techniques depending on the radio communication methods, but another distortion compensation techniques are necessary to combat long term fading. in this paper, we have simulated the call processing in DS-CDMA system using distributed antennas to overcome the long term fading. From the simulation results, we have conformed that the blocking probability of a new call andthe forced probability of handoff-request-call have decreased by increasing the number of distributed antennas.

• The Transactions of the Korean Institute of Electrical Engineers P
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• v.62 no.4
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• pp.164-168
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• 2013

Recently, in the elevator of the buildings, such as apartment and office building, the visitor monitoring cameras for surveillance, advertising LCD to provide a variety of information, emergency call devices, and safe driving information sensors are installed. A variety of multimedia data from these devices to the central control office, management office, or to guard room are transmitted in real-time. Each sub-systems in the elevator are installed with a separate lines and operated independently and use different management principals, so integrated management for each sub-systems are very difficult. In this study, we develop a new IP-based multi-channel video surveillance system which is integrated surveillance camera, emergency call devices, communications devices, various sensors in the elevator, DVR, ODM, and can manage all devices by two-way communication and integrated interface. And we evaluated the performance of the developed system.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.13 no.11
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• pp.2341-2348
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• 2009

An intrusion detection technique based on host consider system call sequence or system call arguments. These two ways are suitable when system call sequence or order and length of system call arguments are out of order. However, there are two disadvantages which a false positive rate and a false negative rate are high. In this paper we propose the T-N2SCD detection model based on Time Window in order to reduce false positive rate and false negative rate. Data for using this experiment is provided from DARPA. As experimental results, the proposed model showed that the false positive rate and the false negative rate are lowest at an interval of 1000ms than at different intervals.

• Proceedings of the IEEK Conference
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• 2003.07d
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• pp.1593-1596
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• 2003

In this paper, we propose mechanism of system call control, monitor, and manage by user level, and for this purpose we propose the mechanism using system call intercept and a logging system. Proposed mechanism is more convenient in that there is no necessity for modification of linux source code, so general users can actively apply and modify. As an application model for the mechanism, we can explain for the Daemon Process Protection System which can have a complete control on system daemon processes.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.12
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• pp.8800-8811
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• 2015

When the crucial role of the agent in communicating with the customer is acknowledged well enough to relieve the agent's stress, it will lead to the decrease of the agent's emotional labor and the improvement of the business organization's performance simultaneously. However, the research on the relationship between information system and the emotional labor has been scarcely conducted even though the importance of the emotional labor is actively researched and discussed these days. Therefore, much effort has been put in this study to fine out how the quality of airline call center information system affects expectations-conformation and how expectations-conformation and self-efficacy affect performance of Emotional Labors. Analysis of the results to target a call center agent 436 people, When you provide them with quality information systems, it increased satisfaction and pride in their job. This mechanisms subsequently reduces the strength of the emotion labor, which ultimately improves the service performance. The implications of this study can be summarized as following: First, this research presented practical guidelines to the organization's decision-makers related to the airline call center operations in order to introduce and expand successful call center information system. Second, this research suggested the possible method to inspect and diagnose the system by way of applying the measurement model mentioned in this research into the airline information system and analyzing it. Third, the performance-measuring model developed in order to measure the performance of the airline call center information system can also be used when we carry out the performance-measuring task in the similar information system as the basis of diagnosing the situation and presenting the driving directions.

• KSCI Review
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• v.14 no.1
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• pp.205-212
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• 2006

In this paper, we proposed a new customized e-Ring(Enterprise Portal Back Tone) system which could be represented each organization feature. The e-Ring system provided a call back tone and additional services to reduce the waiting time when the client called an organization. This system is for an appropriate organization public relations instead of the meaningless ring back tone which is used usual call, also is maximized the service availability and work efficiency which is obtained from the automatic response and service suppling to users who have needs and questions.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 1998.10a
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• pp.173-179
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• 1998

This paper proposes a new call admission control scheme utilizing an inverse fuzzy vector quantizer(IFVQ) and neural net, which combines benefits of IFVQ and flexibilities of FCM(Fuzzy-C-Menas) arithmatics, to decide whether a requested call that is not trained in learning phase to be connected or not. The system generates the estimated traffic pattern of the cell stream of a new call, using feasible/infeasible patterns in codebook, fuzzy membership values that represent the degree to which each pattern of codebook matches input pattern, and FCM arithmatics. The input to the NN is the vector consisted of traffic parameters which is the means and variances of the number of cells arriving inthe interval. After training(using error back propagation algorithm), when the NN is used for decision making, the decision as to whether to accept or reject a new call depends on whether the output is greater or less then decision threshold(+0.5). This method is a new technique for call admi sion control using the membership values as traffic parameter which declared to CAC at the call set up stage, and is valid for a very general traffic model in which the calls of a stream can belong to an unlimited number of traffic classes. Through the simmulation. it is founded the performance of the suggested method outforms compared to the conventional NN method.