• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2002년도 추계학술발표논문집 (중)
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• pp.909-912
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• 2002

인터넷을 비롯한 정보통신기술의 발달로 소비시장의 주체가 고객 중심으로 변화하면서, 고객 관리를 위한 CRM(Customer Relationship Management)이 더욱 중요시되고 있다. CRM의 부각으로 정확한 고객 정보를 획득하기 위한 인증 메커니즘이 발전하였고, 고객과 원활한 커뮤니케이션을 위해 컴퓨터와 진화가 통합된 CTI(Computer Telephony Integration)가 대중화되면서 고객 접점 채널의 역할이 증대되었다. 현재의 고객 접점 채널은 고객 정보를 획득하는 것이 쉽지 않으며, 수집된 고객 정보의 신뢰도가 떨어져서 분석데이터로 직접 사용하기에 적합하지 않은 요소를 지니고 있기 때문에 고객이 고객 접점 채널에 접근시 반복적인 인증 절차를 거쳐야 한다. 따라서 본 논문에서는 고객 접근 방식 자체를 간소화하기 위해 생체 인식 기술의 하나인 지문 인식을 이용하여 ICC(Internet Call Center)를 구축하고자 한다. 본 논문에서 구축한 지문 인식을 이용한 ICC로 기업에게는 신뢰성있는 고객 정보를 제공하고, 고객에게는 빠르고 편리한 접근 방식을 제공할 수 있다.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2000년도 추계학술발표논문집 (하)
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• pp.1553-1556
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• 2000

IMT-2000은 제 3세대 이동통신 시스템으로서 육상, 해상, 위성을 포함한 모든 이동통신을 포괄하는 통신서비스를 제공하게 된다. 또한, 기존의 음성 서비스뿐만 아니라 문자, 이미지, 멀티미디어 정보까지 전송할 수 있으며 국제적인 로밍을 통해 전세계 어느 곳에서도 통신할 수 있는 미래의 이동통신 시스템이다. 본 논문의 목적은 IMT-2000 교환기에서 지능 망 서비스를 수행하는데 필요한 기본 모델 구조인 기본 호 상태 모델을 적용하는 방안을 제시하는 것이다. 그 내용으로 IMT-2000 교환기를 위한 발신 및 착신 기본 호 상태 모델과 교환기 소프트웨어 블록을 소개한다. 또한, 이를 바탕으로 기본 호 상태 모델을 적용한 한 예로서 IMT-2000 교환기 내부 블록간의 자국 호 처리 절차를 설계하고 기본 호 상태 모델이 적용될 수 있는 사용자 호 제어부 블록의 유니트 및 파일 구조를 설계한다. 그리고 IMT-2000 교환기에서 기본 호 상태 모델을 적용한 발신 및 착신 사용자 제어부의 SDL 다이어그램과 이에 대한 CHILL을 이용한 구현 예를 제시한다.

• 한국분무공학회지
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• 제10권4호
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• pp.26-31
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• 2005

Today, the research to examine a fact that interaction between the air and the fluid free surface affects the steady state flow and air. We proved the interaction between vortex pairs and free surface on each condition that is created by the end of delta wings. Another purpose of this study is to investigate the effect of surface active material which call change the surface tension and we must consider when we refer to turbulent flow on surface tension. Therefore, this research examined the growth process of vortex pairs on condition of clean, contaminated free surface and wall after we made vortex pairs through counter rotating flaps. The results of this study suggest that vortex pairs in clean free surface rise safely but the vortex pairs in contaminated free surface and rigid, no slip is made secondary vortex or rebounding. However the secondary vortex in rigid, no slip is stronger than before. and we can find the vortex shape which roll up more completely. However, these will disappear by the effect of wall.

• 한국조경학회지
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• 제20권4호
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• pp.39-53
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• 1993

The purpose of this study is to interpret the townscape of Kyungju based on the urban images captured by citizens. 58 verval interviews and 50 sketch maps were collected and analized comparing with York which was a similar old city in England. In the verbal questions, elements like tombs, historic remains, families and historic values were frequently mentioned mainly because of their social and historic meaning. But in the sketch maps, physical elements like railroad station, city hall, roundabouts and streets were more frequently appeared probably because of their visibility. As a whole, many tombs which were built long ago in and around the city were commonly mentioned in verbal questions, sketch maps and even in nicknames. As the most dominant factors, it can be compared with York Minster in York. But whereas the shopping streets in York were very attractive to the people, many streets in Kyungju were regarded as dirty and inharmonious elements in townscape. In conclusion, we can call Kyungju 'the city of tombs', but to evoke the sense of place in the city the streets should be improved and activated as the center of city life.

• 한국항공운항학회지
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• 제14권3호
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• pp.40-50
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• 2006

This study investigates how airline customers evaluate e-ticket process newly adopted by many of airlines. Customers are highly satisfied with the easy of confirmation on their itineraries and the channel provided through while they are worry about the likelihood of leakage of personal information during e-ticket process. Highly experienced customers on the usage of e-ticket are more concerned about ancillary aspects such as visual image of I.T.R(Itinerary and Receipt) and travel information than functional aspect such as easy of confirmation on itinerary. And also experienced customers are more likely to repurchase e-ticket and when purchasing tickets they do it through internet and call center of airlines rather than travel agencies and ticket office of airlines.

• 한국수학사학회지
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• 제27권6호
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• pp.395-402
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• 2014

When the circle inscribed in a square is projected to a picture plane, one sees, in general, an ellipse in a convex quadrilateral. This ellipse is poorly described in the works of Alberti and Durer. There are one parameter family of ellipses inscribed in a convex quadrilateral. Among them only one ellipse is the perspective image of the circle inscribed in the square. We call this ellipse "the projected ellipse." One can easily find the four tangential points of the projected ellipse and the quadrilateral. Then we show how to find the center of the projected ellipse. Finally, we describe a pair of conjugate vectors for the projected ellipse, which finishes the construction of the desired ellipse. Using this algorithm, one can draw the perspective image of the squared-circle tiling.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2004년도 하계학술대회 논문집 A
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• pp.424-426
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• 2004

As power demand increases gradually, the call for underground transmission system increases. But it is very difficult and high in cost to construct new ducts and/or tunnels for power cables in metropolitan areas. HTS (High Temperature Superconducting) cable has the several useful characteristics such as increased power density, stronger fields and/or reduced losses. Therefore HTS cable can allow more power to be moved in existing ducts, which means very large economical and environmental benefits. In these days, companies world-wide have conducted researches on HTS cable. A development project for a 22.9kV class HTS cable is proceeding at a research center and university in Korea. In this paper, we investigate the expected price of HTS cable to have a merit in viewpoint of economic aspect. First, life-cycle cost of conventional cable is calculated and based on this, the expected price of HTS cable is evaluated, which HTS cable is competitive against conventional cable.

• 비교문화연구
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• 제20권
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• pp.183-201
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• 2010

Based on case studies from Japan and South Korea, this review paper explores the hidden costs of English language learning (ELL). In a context where English has become a commodity and ELL a form of consumption, we focus on the personal and social costs of (a) studying abroad as a much-touted path to "native-like" proficiency and (b) sexualization of language teaching materials in order to reach new niche markets. The hidden costs of ELL are embedded in language ideologies which set English up as a magical means of self-transformation and, at the same time, an unattainable goal for most Japanese and Koreans. We end with the call to expose debilitating language ideologies in order to shed light on the hidden costs of ELL.

• 실천공학교육논문지
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• 제9권2호
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• pp.91-98
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• 2017

To produce highly creative students, engineering education must develop both problem recognition skills and the ability to solve problems independently. Chonnam National University has been developing a creativity program in which students identify and solve problems themselves. Initially, the primary focus was on solving problems, but this was unsuccessful at attracting the students' interest. To overcome this, we adopted Csikszentmihalyi's flow theory in our creativity program, much like the way this theory is used in computer games. As a result of adopting flow theory, we achieved our goal. Thus, in this paper, we will introduce Chonnam National University's creativity program (designed based on flow theory), which we will call the Self-Directed Creativity-Upgrade Program. Furthermore, we will discuss the impact of this program based on statistical analyses.

• 한국정보관리학회:학술대회논문집
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• 한국정보관리학회 2013년도 제20회 학술대회 논문집
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• pp.197-201
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• 2013

서울시 120 다산콜센터는 서울시민의 민원문의 및 처리를 위해 도입된 전화 민원서비스이다. 공공 부분 정보제공 서비스 사업으로는 드물게 매우 활발하게 이용되고 그 역량을 인정받아 다수의 기관으로부터 벤치마킹(benchmarking)의 사례가 되어 왔다. 도서관계에서는 그동안 도서관 이용자의 정보 요구를 해결하기 위한 온라인 오프라인 참고정보서비스(Ask-a-librarian)를 시도하였으나 그 이용실적은 저조하였다. 이에 본 연구는 다산콜센터를 정보제공 서비스 측면에서 하나의 모범사례(Best Practice)로 판단하여 도서관계로 적용해 볼 수 있는 부분을 도출하여 제안해 보고자 한다.