• Title/Summary/Keyword: CSR communication

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Brand Concept Elaboration Strategy for an Extended Brand: a Case Study for KB Kookmin Card

  • Chun, Seungwoo;Yoo, Changjo;Lee, Sukekyu;Lee, Seon Min
    • Asia Marketing Journal
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    • v.14 no.3
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    • pp.153-167
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    • 2012
  • KB Kookmin Card has separated as an independent corporation from KB Kookmin Bank Credit Card Business Group on March, 2011. Ever since, KB Kookmin Card worked to build its own brand identity. The strategic preparation and conscientious implementations made KB Kookmin Card position in consumer's mind with a strong and unique brand image. Its new brand image was rooted in the inherited strengths of reliable and sincere image. However, it faced the challenge to compete in credit card industry in which most competitors had an advanced and sophisticated image. The strengths of KB Kookmin Card were also at the same time their limitations. KB Kookmin Card took a strategy that strengthened the strengths and improved the weaknesses. It focused on the core competence of being a people's sincere life supporter that helps people make savings from everyday events to make a good sum rather than being a lump sum benefit. The brand introduction strategy was implemented in 2011. The implementation focused on the activities that made internal as well as external customers be aware of the brand. Communication programs using a variety of media were executed to attain this goal. In 2012, second phase communication programs were introduced to elaborate the newly established brand image. It introduced many extended products as well as accessory programs which targeted the segments. Also, various CSR activities in many social domains helped consumers and the public to consider KB Kookmin Card an authentic, caring, trustworthy, and consistently-developing supporter in their everyday lives.

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Language Models Using Iterative Learning Method for the Improvement of Performance of CSR System (연속음성인식 시스템의 성능 향상을 위한 반복학습법을 이용한 언어모델)

  • Oh Se-Jin;Hwang Cheol-Jun;Kim Bum-Koog;Jung Ho-Ynul;Chung Hyun-Yeol
    • Proceedings of the Acoustical Society of Korea Conference
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    • spring
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    • pp.82-85
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    • 1999
  • 본 연구에서는 연속음성인식 시스템의 성능 향상을 위하여 음성의 채록환경 및 데이터량 등을 고려한 효과적인 언어모델 작성방법을 제안하고, 이를 항공편 예약시스템에 적용하여 성능 평가 실험을 실시한 결과 $91.6\%$의 인식률을 얻어 제안한 방법의 유효성을 확인하였다. 이를 위하여 소량의 200문장의 항공편 예약 텍스트 데이터를 이용하여 좀더 강건한 단어발생 확률을 가지도록 하기 위해 일반적으로 대어휘 연속음성인식에서 많이 이용되고 있는 단어 N-gram 언어모델을 도입하고 이를 다양한 발성환경을 고려하여 1,154문장으로 확장한 후 동일 문장'을 반복 학습하여 언어모델을 작성하였다. 인식에 있어서는 오인식과 문법적 오류를 최소화하기 위하여 forward - backward pass 방법의 stack decoding알고리즘을 이용하였다. 인식실험 결과, 평가용 3인의 200문장을 각 반복학습 회수에 따라 학습한 각 언어모델에 대해 평가한 결과, forward pass의 경우 평균 $84.1\%$, backward pass의 경우 평균 $91.6\%$의 문장 인식률을 얻었다. 또한, 반복학습 회수가 증가함에 따라 backward pass의 인시률의 변화는 없었으나, forward pass의 경우, 인식률이 반복회수에 따라 증가하다가 일정값에 수렴함을 알 수 있었고, 언어모델의 복잡도에서도 반복회수가 증가함에 따라 서서히 줄어들며 수렴함을 알 수 있었다. 이상의 결과로부터 소량의 텍스트 데이터를 이용한 제한된 태스크에서 언어모델을 작성할 때 반복학습 방법이 유효함을 확인할 수 있다.

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A Study on the Effect of the Corporate Social Responsibility Activities on Brand Equity and Purchase Intention - Focused on Moderating Effect of the Customer's Mobile Communication Service Quality - (기업의 사회적 책임활동이 브랜드 자산과 구매의도에 미치는 영향에 관한 연구 -이동통신 이용고객의 서비스품질 조절효과를 중심으로 -)

  • Park, Nam-Goo
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.189-202
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    • 2014
  • This study is to find the mobile communication corporate social responsibility activities on brand equity for the purchase intention of the Company's social responsibility activities impact study of 3's customers using mobile communication service quality services residing in Daejeon to analyze whether the control acts through. Results of the study on social responsibility activities brand equity, brand equity is showed to influence purchase intention, showed that the moderating effect between service quality through the purchase of brand equity. In this study, in order to increase the company's ultimate goal is also to improve the brand image of buying through corporate social responsibility activities, we derive a result that can increase the purchasing needs of consumers by providing differentiated service quality research.

Effect of Organizational Culture on Corporate Social Welfare Activities

  • JEONG, Young Joo;CHOI, Moon Kyung
    • East Asian Journal of Business Economics (EAJBE)
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    • v.9 no.4
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    • pp.43-54
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    • 2021
  • Purpose - Stakeholders play a vital part in the company's CSR activities and they are part of the company's achievement and affect the company's achievement or business objectives. This study aims to add insight into the already existing knowledge how the organizational culture can promote corporate social welfare activities. Research design, Data, and methodology - The current authors obtained text data for the possible practical suggestions which might be used for the creation of coding method. That implies that the present author investigated only trustable textual sources to provide for the possible solutions such as peer-revied sources and published book. Result - Research results indicated that organizational culture promotes corporate social welfare activities by making people know their values and understand how they come about. Not every community knows what its members want and how to achieve its needs. Sometimes, a community can obtain the values and principles of an organization and incorporate them into community values. Conclusion - Executive leadership and customers are part of society. Any strategy that influences their operation and works ethic influences the contact of the community. This research found methods vital in setting up an excellent culture that enhances profitability and the corporate social welfare activities through motivation and communication.

GPU-Based ECC Decode Unit for Efficient Massive Data Reception Acceleration

  • Kwon, Jisu;Seok, Moon Gi;Park, Daejin
    • Journal of Information Processing Systems
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    • v.16 no.6
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    • pp.1359-1371
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    • 2020
  • In transmitting and receiving such a large amount of data, reliable data communication is crucial for normal operation of a device and to prevent abnormal operations caused by errors. Therefore, in this paper, it is assumed that an error correction code (ECC) that can detect and correct errors by itself is used in an environment where massive data is sequentially received. Because an embedded system has limited resources, such as a low-performance processor or a small memory, it requires efficient operation of applications. In this paper, we propose using an accelerated ECC-decoding technique with a graphics processing unit (GPU) built into the embedded system when receiving a large amount of data. In the matrix-vector multiplication that forms the Hamming code used as a function of the ECC operation, the matrix is expressed in compressed sparse row (CSR) format, and a sparse matrix-vector product is used. The multiplication operation is performed in the kernel of the GPU, and we also accelerate the Hamming code computation so that the ECC operation can be performed in parallel. The proposed technique is implemented with CUDA on a GPU-embedded target board, NVIDIA Jetson TX2, and compared with execution time of the CPU.

Automatic Meeting Summary System using Enhanced TextRank Algorithm (향상된 TextRank 알고리즘을 이용한 자동 회의록 생성 시스템)

  • Bae, Young-Jun;Jang, Ho-Taek;Hong, Tae-Won;Lee, Hae-Yeoun
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.11 no.5
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    • pp.467-474
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    • 2018
  • To organize and document the contents of meetings and discussions is very important in various tasks. However, in the past, people had to manually organize the contents themselves. In this paper, we describe the development of a system that generates the meeting minutes automatically using the TextRank algorithm. The proposed system records all the utterances of the speaker in real time and calculates the similarity based on the appearance frequency of the sentences. Then, to create the meeting minutes, it extracts important words or phrases through a non-supervised learning algorithm for finding the relation between the sentences in the document data. Especially, we improved the performance by introducing the keyword weighting technique for the TextRank algorithm which reconfigured the PageRank algorithm to fit words and sentences.

A Study on the Value Factors of Culture Consumers for Corporate Culture Marketing through Big Data Techniques (빅데이터 기법을 통한 기업 문화마케팅을 위한 문화소비자의 가치 요소 연구)

  • Oh, Se Jong
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.1
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    • pp.31-36
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    • 2020
  • Corporate Culture Marketing is a marketing tool that enhances a company's cultural image or conveys its image through culture. Culture Consumer value analysis is important predictive data in identifying the value and pursuit of life in individual consumption behavior, explaining the choice behavior of culture consumers, and serves as the basis for decision making. The research method was linked to the text mining and opinion mining techniques of big data, and extracted positive, negative and neutral words. The analysis targets culture consumers participating in concerts at Hyundai Card's 'Super Concert', which is subject to domestic consumers, and CJ ENM's 'KCON', which is subject to foreign consumers. The culture consumer value elements of corporate culture marketing are the basic conditions, and they were derived as 'Consensus Communication (Expression of Sensibility)', 'Participation Sharing(VIP Belonging)', 'Social Change Issue', 'Differentiating Services', 'Price Discount Benefit' and 'Location Quality'. In the future, we will need to foster 'Culture Technology Marketers' and apply them in areas such as arts management planning, cultural investment, cultural distribution, cultural space, Corporate Culture, CSR and K-pop marketing to enhance corporate interests and brand value and enhance brand value.

The Effect of Corporate Social Responsibility Activities on Brand Equity and Consumer Attitude (사회적 책임활동이 브랜드자산과 소비자태도에 미치는 영향 연구)

  • Park, Nam-Goo;Choi, Ho-Gyu
    • Journal of Distribution Science
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    • v.12 no.8
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    • pp.17-29
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    • 2014
  • Purpose - The use of corporate social activities to implement the concept of corporate social responsibility enhances brand equity and attitude, and strengthens economic competitiveness. In areas such as mobile communications, companies take the responsibility of protecting customers and enhance the quality of the mobile communication service, helping to make an effort to obey the regulations of the public trade order and fair trade agreement, enabling a healthy society through communication with elderly living alone or youths without parents, and enhancing marketing strategies. Research design, data, and methodology - To test the hypothesis, a survey was conducted. The surveyed population includes people who use the big three mobile communication services. The survey was conducted from October 4th to October 14th, 2013. A total of 500 survey questionnaires were circulated and 483 were collected; out of these, 32 were excluded due to missing or incomprehensible information. The data was analyzed with SPSS 18.0 via frequency analysis, trust analysis, search factor analysis, relationship analysis, confirmation factor analysis using AMOS 18.0, and structural equation model analysis. Results - Research on corporate social responsibility has been frequently conducted recently. Companies are perceived as social constituents satisfying the social desires of people in addition to customer needs. Further, companies are returning profits to society to satisfy community needs, because there is greater emphasis on the social responsibilities of companies. Companies' social responsibilities should include marketing strategies and the identification of customer needs. This study shows that social service activities influence brand value, which influences customer attitudes; therefore, social service activities indirectly influence customer attitudes. In order to increase customers' purchasing intention, it is essential to improve brand image via social services and provide a distinctive quality of service. Conclusions - This research has used the purposive selection method in the empirical analysis to identify the effect of social services on brand value and customer attitude. Therefore, this study revealed that businesses, whose ultimate objective is to improve customers' purchasing intention, should promote their brand equity through corporate social responsibility activities and offer a distinct service quality. Limitations in the progress of research were found and future indications to overcome these limitations are suggested as follows. First, survey responders had a limited understanding of social responsibilities; therefore, this concept needs to be explained to people first. Second, the research was done on people who live in Daejeon; thus, it is not representative of the entire country. The research has to be repeated with people in other cities. Third, there is a limitation in the study because the purposive selection method was used on Daejeon customers. In the future, a more precise selection of the population is needed. Fourth, Daejeon has unique geographical and size characteristics. Thus, customers in Seoul and other areas may display different characteristics and research on them may reveal different findings. Therefore, again, this study has to be repeated in other areas.

Database Design in Ward Nursing Information System (병동간호업무 전산화를 위한 데이터베이스구축;간호업무기록지를 중심으로)

  • Nah, Ji-Young
    • Journal of Korean Academy of Nursing Administration
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    • v.2 no.1
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    • pp.73-96
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    • 1996
  • In the complexity and diversity of modern society, there is an urgent need for an information system which can systematically collect, manage and analyze data. Especially in the discipline of nursing, a nursing informarion system is necessary to maximize nursing resources and improve nursing care in the present system which is faced with increases in client needs and multiple changes in hospital environments. This research was done to provide a basis for the development of an integrative nursing information system for the future, by designing dababases items which were extracted from an analysis of the ward nursing information system on general wards excluding the OPD, ICU, OR and CSR with functions using a different system from the wards, and the design of output screen used the database items. The ward nursing information system was analysed through analysis of nursing practice related to recordings, such as the worksheet, kardex, and other nursing practice recordings, on 25 wards. The development of the database was the part of the construction of hospital information system and used the database development life cycle which is related to the system development life cycle. The database development steps included selection of database management system and design of a physical database following the principles of the order communication system which is been developing at Y University Hospital. Conceptual database and Logical database were designed using the base of 25 data items and fields derived from analysing the worksheet, the data items and fields derived from the kardex and other nursing practice recording, from these 19 data base tables were framed through transforming the relational database. Through this process, four types of output material for nursing practice recording which nurses can carry and use during their nursing practice were produced.

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A Study on the Subjective Perception Patterns of Social Workers to Corporate Philanthropy in Social Work Field (사회복지분야의 기업 사회공헌활동에 대한 사회복지사의 주관적 인식유형 연구)

  • Park, Kyung-Su
    • Korean Journal of Social Welfare
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    • v.61 no.4
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    • pp.109-136
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    • 2009
  • This study started with concerns for corporate philanthropy that is emerging as an alternative for resource development of social work field in Korea. However, corporate philanthropy is not operating as an accomplished conception yet, but as a type of the practical discourse. Therefore corporate philanthropy is interpreted a multiplicity of meanings is used ambiguously in social work practice field. This is because theoretical reviews on the conceptual thinking of corporate philanthropy are scant and is in need of empirical inquires into conceptual perception of social workers who uses this concept as a stakeholder to corporate philanthropy. After analyzing the data using Q methodology, the result shows that social workers' major perception patterns on corporate philanthropy perspective consists of three patterns; Win-Win Partnership, Social-obligation, Strategic Materialism. These patterns are classified by the dimension of 'classical view', 'socio-economic view', 'modern view' and 'philanthrophic view'. This result will attribute to develop theories, social work practice program and social worker' training program related corporate philanthropy. And to give facilities for lucid communication among practice and theory in social work field as it materializes the explicit conception of corporate philanthropy that is understood ambiguously in Korea.

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