• Korean Journal of Social Welfare
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• v.59 no.4
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• pp.83-109
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• 2007

Client satisfaction has been getting more attention in the field of social work in Korea. However, there have been very few standardized tools to measure the construct. The purpose of this study is to develop the Korean version of the Client Satisfaction Inventory developed by McMurtry and Hudson. This study was conducted with a total of 259 clients of 6 social service agencies in Seoul metropolitan areas. Based upon the results of factor analysis, the Korean version of the Client Satisfaction Inventory(CSI-K) is considered a two-factor measure. The alpha coefficients of the subscales of the CSI-K are .964 and .885 which are considered very high. The subscales are significantly correlated with convergent variables and very weakly correlated with discriminant variables. It is suggested that scales more suitable for social work settings in Korean be developed.

• Journal of Korean Society for Quality Management
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• v.37 no.2
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• pp.58-67
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• 2009

Customer Satisfaction Management(CSM) is becoming more common and the importance of measuring the CS Index(CSI) is getting higher and higher. Furthermore, the existing CSI have many problems in view of the link between enterprise result and those indecision, which could not explain the links clearly. Therefore, NPS(Net Promoter Score) index have been developed by Fred Reichheld and the NPS shows up rapidly and attract attention. In this paper, we provide conceptual frameworks on the links among the latent variables(total CSI, elementary CS and the referral) and propose more effective and practical index between CSI and the "would recommend" index through testing the Structural Equation Model(SEM) on "CSI${\leftrightarrow}$would recommend${\leftrightarrow}$referral".

• Clinics in Shoulder and Elbow
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• v.26 no.1
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• pp.49-54
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• 2023

Background: Lateral epicondylitis is an increasingly debilitating condition in working population. Evidence for conservative treatment modalities has been inconclusive. Percutaneous pie crusting of the common extensor origin at the lateral epicondyle at the time of local corticosteroid injection (CSI) has been proposed sparsely. The objective of this study was to analyze if concomitant CSI and pie-crusting of the common extensor origin provides better outcome than CSI alone in lateral epicondylitis. Methods: This case-control study on 236 patients was conducted at a single center between January 1, 2020, and May 31, 2022. Patients were divided into two groups (n=118 each) based on their preference. Group A underwent CSI alone and group B underwent pie crusting along with CSI. The clinical and functional outcomes of all patients were evaluated at 2, 4, 6, and 12-week post-procedure using the visual analog scale (VAS) and Nirschl score. The mean time for return to daily activities was also compared. Results: Both groups showed significant improvement in post-procedure outcome at successive follow-ups on intragroup longitudinal analysis (VAS: F=558.384 vs. F=1,529.618, Nirschl: F=791.468 vs. F=1,284.951). On intergroup analysis, VAS of group B was superior to that of group A; however, it was statistically significant (P<0.05) only from the 6-week follow-up onwards. Nirschl score of group B was significantly better throughout the period of follow-up (P<0.05). Group B returned to daily activities faster than Group A (6.2±0.44 weeks vs. 7.18±0.76 weeks). Conclusions: Concomitant pie crusting with CSI is recommended for lateral epicondylitis as it provides significantly better results than CSI alone.

• The Journal of Korean Society for Radiation Therapy
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• v.26 no.2
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• pp.217-224
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• 2014

Purpose : Conventional, IMRT, at CSI treatment with VMAT, this study compare the treatment plan with dose changes measured at Junction field according to the error of Setup. Materials and Methods : This study established Conventional, the IMRT, VMAT treatment planning for CSI therapy using the Eclipse 10.0 (Eclipse10.0, Varian, USA) and chose person in Seoul National University Hospital. Verification plan was also created to apply IMRT QA phantom for each treatment plan to the film measurements. At this time, the error of Setup was applied to the 2, 4, 6mm respectively with the head and foot direction. ("+" direction of the head, "-" means that the foot direction.) Using IMRT QA Phantom and EBT2 film, was investigated by placing the error of Setup for each Junction. We check the consistency of the measured Film and plan dose distribution by gamma index (Gamma index, ${\gamma}$). In addition, we compared the error of Setup by the dose distribution, and analyzing the uniformity of the dose distribution within the target by calculating the Homogeneity Index (HI). Results : It was figured out that 90.49%-gamma index we obtained with film is agreement with film scan score and dose distribution of treatment plan. Also, depend on the dose distribution on distance, if we make the error of Setup 2, 4, 6mm in the head direction, it showed that 3.1, 4.5, 8.1 at $^*Diff$(%) of Conventional, 1.1, 3.5, 6.3 at IMRT, and 1.6, 2.5, 5.7 at VMAT. In the same way, if we make the error of Setup 2, 4, 6mm in the foot direction, it showed that -1.6, -2.8, -4.4 at $^*Diff$(%) of Conventional, -0.9, -1.6, -2.9 at IMRT, and -0.5, -2.2, -2.5 at VMAT. Homogeneity Index(HI)s are 1.216 at Conventional, 1.095 at IMRT and 1.069 at VMAT. Discussion and Conclusion : The dose-change depend on the error of Setup at the CSI RT(radiation therapy) using IMRT and VMAT which have advantages, Dose homogeneity and the gradual dose gradients on the Junction part is lower than that of Conventional CSI RT. This a little change of dose means that there is less danger on patients despite of the error of Setup generated at the CSI RT.

• The Journal of Natural Sciences
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• v.14 no.2
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• pp.115-131
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• 2004

The purpose of this study was to investigate the differences of sports involvement and consumer attitude on fashion advertisement using sports star models(CAATTM) according to demographics and to investigate the effect of sports involvement to CAATTM. The subjects selected for final analysis were 398 adults living in Daejeon. The statistics used for analysis included factor analysis, ANOVA, multiple range test, regression, $Cronbach'\alpha$, and frequency. The results were as follow: 1. Sports Involvement was divided Cognitive Sports Involvement(CSI) and Emotional Sports Involvement(ESI). The CSI and ESI were different according to sex. And CSI was different according to age, education level and marriage status. 2. CATTM was divided into three factors: Emotional Attitude(EA), Cogitive Attitude(CA), and Ethical Attitude(ETA). CA was different according to sex, age, income, and marriage status. 3. The sports involvement affected CAATTM. People who were high in CSI and ESI showed high attitude in EA and CA.

• Journal of Navigation and Port Research
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• v.31 no.2
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• pp.151-157
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• 2007

After World Trade Center's Terror in 2001 and promulgating Maritime Transportation Security Act (MTSA, 2002) and Security and Accountability For Every Port Act (SAFE Port Act, 2006) in the United States, most of the attention on security of international transportation including marine carrier and facility has focused increasingly. Inspection stations in foreign seaport terminal including Busan, South Korea, have been installed by Container Security Initiative (CSI) and Customs Trade Partnership against Terrorism (C-TPAT). The inspection station, however, may directly and indirectly affect delay of truck turnaround time in the seaport, especially high and severe level of security. This paper was analysed a risk for the additional average delay of truck turnaround time incurring by the inspection station under the all level of security, C-TPAT and CSI. As a result of this risk analysis, the higher weighted inspection time based on raising security level, the less number of trucks to be inspected, which will derive high delay in the inspection station.

• Journal of Advanced Information Technology and Convergence
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• v.9 no.2
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• pp.1-14
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• 2019

This paper considers a multiple-input multiple-output (MIMO) power line communication (PLC) network where interference alignment (IA) technique is used to mitigate the interference that arises in multi-user networks. IA as a precoding technique requires perfect channel state information (CSI) to achieve maximum multiplexing gain. Due to the common-mode reception at the receiver ports, we assume imperfect CSI for the IA precoding design. Here, the CSI is quantized and sent via feedback to the transmit ports. For different levels of CSI quantization, we evaluate the performance of various IA algorithms via Monte Carlo simulations. Simulation results reveal the superior performance of the proposed scheme due to common-mode reception in IA MIMO PLC networks. It is shown that for a quantization level of 5 bits, the CM reception improves the sum-rate by up to 70%.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.7 no.11
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• pp.2616-2635
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• 2013

In this paper, we propose an iterative transceiver design in a multi-relay multi-user multiple-input multiple-output (MIMO) system. The design criterion is to minimize sum mean squared error (SMSE) under relay sum power constraint (RSPC) where only local channel state information (CSI)s are available at relays. Local CSI at a relay is defined as the CSI of the channel between BS and the relay in the $1^{st}$ hop link, and the CSI of the channel between the relay and all users in the $2^{nd}$ hop link. Exploiting BS transmitter structure which is concatenated with block diagonalization (BD) precoder, each relay's precoder can be determined using local CSI at the relay. The proposed scheme is based on sequential iteration of two stages; stage 1 determines BS transmitter and relay precoders jointly with SMSE duality, and stage 2 determines user receivers. We verify that the proposed scheme outperforms simple amplify-and-forward (SAF), minimum mean squared error (MMSE) relay, and an existing good scheme of [13] in terms of both SMSE and sum-rate performances.

• Journal of the Korean Dietetic Association
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• v.4 no.2
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• pp.152-159
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• 1998

The purpose of this study was to compare the customer satisfaction index(CSI) between 8 self-operated foodservices and 6 contract foodservices in Pusan and the Kyeung Nam area. There were 438 subjects for self-operated foodservices, and 384 for contract foodservices. The questionnaire was used in this study as a survey method and was concerned with quality of food(Ⅰ)(Ⅱ), sanitation, facilities, information service, and employee sevice area. Data from customers were analyzed by using the $SPSSPC^+$ program, and in terms of frequency, and t-test. The results are as follows; 1. Sanitation was the most important factor in both self-operated and contract foodservices. 2. Contract foodservices showed a higher mean rating in both facilities and employee service than did self-operated foodservices in the satisfaction. 3. In self-operated foodservices, men had a significantly(p>0.05) higher CSI in all areas then women, but contract foodservices did not have this difference. 4. Contract foodservices had a higher CSI in quality of food(Ⅰ), sanitation, facilities, information service, and employee service area, and was also in higher total CSI, than self-operated foodservices.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.15 no.6
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• pp.2240-2254
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• 2021

We investigate the channel allocation problem in an ultra-dense device-to-device (D2D) enabled cellular network in underlaying mode where multiple D2D users are forced to share the same channel. Two kinds of low complexity solutions, which just require partial channel state information (CSI) exchange, are devised to resolve the combinatorial optimization problem with the quality of service (QoS) guaranteeing. We begin by sorting the cellular users equipment (CUEs) links in sequence in a matric of interference tolerance for ensuring the SINR requirement. Moreover, the interference quota of CUEs is regarded as one kind of communication resource. Multiple D2D candidates compete for the interference quota to establish spectrum sharing links. Then base station calculates the occupation of interference quota by D2D users with partial CSI such as the interference channel gain of D2D users and the channel gain of D2D themselves, and carries out the channel allocation by setting different access priorities distribution. In this paper, we proposed two novel fast matching algorithms utilize partial information rather than global CSI exchanging, which reduce the computation complexity. Numerical results reveal that, our proposed algorithms achieve outstanding performance than the contrast algorithms including Hungarian algorithm in terms of throughput, fairness and access rate. Specifically, the performance of our proposed channel allocation algorithm is more superior in ultra-dense D2D scenarios.