• Journal of the Korean Recycled Construction Resources Institute
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• v.10 no.4
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• pp.402-410
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• 2022

The present study introduces a calibration method of the CSC model implemented in the LS-DYNA program for considering the material properties of ultra-high performance concrete(UHPC). Based on previous experimental studies, various parameters, which constitute three shear failure surfaces, pressure-volumetric strain curve, fracture energy, dynamic increase factor(DIF), and so on, are modified. Then, the proposed calibration method is verified by comparing the numerical result with the experimental data through the single element analysis. In addition, based on the established finite element models, the applicability of the calibrated CSC model is examined for UHPC structures subjected to impact and blast loadings.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.42 no.2
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• pp.239-248
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• 2022

Risks in construction projects are increasing remarkably due to recent changes in the construction environment. Active risk management is required to recognize risks as opportunities. The purpose of this study is to propose a risk management model of the importance determination method through comparative analysis using Kano model, Timko CSC (Customer Satisfaction Coefficient), and ASC (Average Satisfaction Coefficient). Based on previous studies, the validity of risk management factor determination is reviewed through a questionnaire modified Kano model through interviews with working-level workers using the Delphi technique. Through this, a suitable risk management model is presented by selecting key risk management factors recognized by domestic construction project practitioners. As a result of the study, the Kano model developed to verify risk management of construction projects was evaluated to be effective in verifying the risk management of practitioners. It is expected that the Kano model presented in this study will be actively used to verify the importance of risk management for construction projects.

• Fashion & Textile Research Journal
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• v.18 no.1
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• pp.103-112
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• 2016

This research was designed to figure out the perception and attitude of university students toward urban outdoor wear and to provide the guidelines for product quality improvement using Kano model. A total of 270 responses were analyzed by SPSS 20.0 through frequency and factor analysis. Respondents' levels for outdoor activity & outdoor products possession being still low, steady growth in urban outdoor wear market is expected. A total of eight quality factors were identified through factor analysis; suitability, production quality, functionality, ease of care, fabric performance, portability, fashionability, and symbolism. Based on Kano model, quality factors of urban outdoor wear were categorized into three groups: one-dimensional; indifferent; and must-be quality factor. It was found that consumers were satisfied with urban outdoor wear only when it meets the needs for suitability for body types and ease of care, meaning that manufactures should be cautious not to lose these features. Being must-be quality factor, production quality(form stability, quality of subsidiary materials), and fabric performance such as colorfastness should be basically satisfied. The relative importance of each quality feature on satisfaction/dissatisfaction was investigated using CSC(customer satisfaction coefficient). Based on the CSC, every item was classified again. Attractive quality features with large CSC were shown in suitability factor. Must-be quality features with small CSC were mainly shown in functionality and fabric performance factors. These findings imply that manufactures of urban outdoor wear should not only maintain the production quality but also focus on suitability features to differentiate their product with previous products.

• Korean Management Science Review
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• v.12 no.1
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• pp.51-60
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• 1995

This paper presents a workload based model and cell design support system (CDSS) in manufacturing cell design. The proposed model consider manufacturing factor such as machine capacity, production volume, process time, and cell size. Based on those information, workload is calculated and according to the workload, the relationship between machine and part is represented by the workload matrix. To form the manufacturing cell, correlation similarity coefficient (CSC) among machines are calculated and a pair of machines that has the highest value of CSC is assigned to a machine cell. Repeat the above steps until the desired manufacturing cells are obtained. Finally, a cell design support system that could increase the efficiency in the application of a proposed model is developed. The proposed model and CDSS are illustrated by a numerical example.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.3
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• pp.176-183
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• 2019

The environmental changes in the Korean cosmetic medical service industry in the $21^{st}$ century are forming intense competition among medical institutions due to the quantitative expansion of its market. For stable growth of the cosmetic medical service industry, continuous quality improvement is necessary based on empirical research on the quality of cosmetic medical services rather than external expansion. The purpose of this study is to classify the quality attributes of cosmetic medical service using Kano model and to derive the degree of satisfaction and dissatisfaction of each quality attributes through Customer Satisfaction Coefficient (CSC). Through this, the study identified strategic priorities and suggested specific step-by-step approaches and quality improvement priorities that can increase customer satisfaction using the Potential Customer Satisfaction Improvement Index (PCSI Index). Based on SERVPERF, this study used measurement tools consisting of five dimensions : tangibles, reliability, responsiveness, assurance, and empathy. In addition, it was used of measurement items reconstructed into positive, negative, and satisfaction questions for Kano model analysis, CSC analysis, and PCSI Index analysis. A total of 300 medical consumers who experienced cosmetic medical services for the past one year in medical institutions such as plastic surgery and dermatology were collected with convenient sampling. As a result, urgent items for improving the quality of service using the PCSI Index, 'Consideration for customer benefits' in empathy category was followed by 'Immediate help' and 'Sincere response' in responsiveness category, and 'Understanding customer needs' in empathy category, respectively. That is, it is required to improve human service quality attributes such as empathy and responsiveness rather than physical service quality attributes. This study contributes practically in that it provides specific and discriminatory approaches to improve customer satisfaction on cosmetic medical service quality and suggests improvement priorities.

• Journal of the Computational Structural Engineering Institute of Korea
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• v.30 no.2
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• pp.137-143
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• 2017

A tensile failure criterion that can minimize the mesh-dependency of simulation results on the basis of the fracture energy concept is introduced, and conventional plasticity based damage models for concrete such as CSC model and HJC model, which are generally used for the blast analyses of concrete structures, are compared with orthotropic model in blast test to verify the proposed criterion. The numerical prediction of the time-displacement relations in mid span of the beam during blast loading are compared with experimental results. Analytical results show that the numerical error is substantially reduced and the accuracy of numerical results is improved by applying a unique failure strain value determined according to the proposed criterion.

• The Journal of the Korea Contents Association
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• v.20 no.6
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• pp.342-353
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• 2020

The purpose of this study is to identify priority factors for improving service quality of cosmetic stores in drug stores(DRS) and department stores(DES) and to provide basic data for improving service quality of cosmetic stores by analyzing the service quality based on the Kano model and the Potential Customer Satisfaction Improvement (PCSI) Index. As a result, most items of quality factors of cosmetic stores in both stores were evaluated as attractive quality factors. As a result of PCSI Index comparison, the quality factors of 'Reliability', 'Responsiveness', and 'Empathy' items for DRS and 'Empathy' and 'Reliability' items for DES had higher priority for improvement. That is, if these factors are improved, there is a high potential to improve customer satisfaction. Through this study, practical implications were provided by identifying service quality factor classification and priorities for customer satisfaction improvement of DRS and DES. This is expected to contribute to the guidelines for improving customer satisfaction in the future.

• The Transactions of the Korea Information Processing Society
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• v.7 no.10
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• pp.3075-3085
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• 2000

According to distributed, large-caled environment of software development and operation, the elicitation and specivication of correct and complete requrement is the most important factor for the system. In addition contiuous and dramatic systerm canging requests in cooperative environment with internet require more efficient, requirement management. In this paper we detine the specification architecture and techruques for requrements, so that we improve the efficiency ofnatural language-based requirement speciticationand management in a cooperatie work environment. Also, we propose a software requirement engineering process model and environment based on requirements in a CSC@(Computer Supported Cjooperative Work) environment, therefore transfer them into analysis phase.

• Korean Chemical Engineering Research
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• v.55 no.1
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• pp.48-53
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• 2017

Since the number and the amount of toxic substances handled by domestic companies have been increased, the possibility of serious chemical accidents has become severe. According to Chemistry Safety Clearing-house (CSC), the number of chemical accidents for the last five years has been rapidly raised. A representative example which shows the serious impact of a chemical accident is HF (Hydrogen Fluoride) accident generated in Gumi in 2012. In order to make effective responses for mitigating losses of accidents, the most suitable consequence model has to be selected and implemented throughout the considerations of chemical properties and environments. Even if each consequence model has been verified by the results of experiments, it is necessary to analyze and compare the usability of them according to various scenarios. In this study, the Gumi HF accident is simulated by HGSYSTEM, which is the most specialized model for the release and dispersion of HF. It is found that the ending point of ERPG-2 is about 1 km from the accident point. In order to investigate the usability of the most representative consequence models (ALOHA and CARIS), the results of them are compared with one of HGSYSTEM.

• Journal of Korea Multimedia Society
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• v.1 no.2
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• pp.249-255
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• 1998

This paper analyzes the impact of Call Setup Time on UPT performance based on the AIN platform. Call Setup Time is used as the performance parameter. In implementing UPT based on the AIN platform, the geographical location of VLR affects network performance. In order to find an optimum location of VLR among three different types of structures, i.e. VLR is located close to Service Switching Point and Cell Site Controller and located at Service Control Point, each Call Setup Time on proposed time delay model is calculated and compared. Network performance is analyzed by changing the number of STP in No.7 signaling network in UPT and the utilization ratio, $\rho$, for SSP, STP and SCP.