• Proceedings of the Korea Society for Industrial Systems Conference
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• 2002.11a
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• pp.178-198
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• 2002

1980년대 초기 미 국방성에서는 소프트웨어 개발업체의 소프트웨어 개발능력에 대한 판단 착오로 금전적, 시간적, 성능상의 많은 어려움을 겪어왔다. 따라서 미 국방성은 카네기 멜론 대학의 SEI(Software Engineering Institute)를 통하여 소프트웨어 개발능력을 측정하고, 조직의 소프트웨어 프로세스 성숙수준을 결정하기 위한 CMM(Capability Maturity Model)을 개발하였다. 그러나 CMM에 기반을 둔 소프트웨어 프로세스 평가 방법은 외부 전문가를 이용하여 평가하므로, 시간과 비용이 많이 소모되는 방법이다. 따라서 많은 기업에서 이러한 평가를 수행하는데 어려움을 느끼고 있다. 특히, 중ㆍ소규모의 조직에서 사용하기에는, CMM의 평가방법은 너무 복잡하고 추상적이다. 소규모 기업의 경우에 3년여에 걸친 프로세스 향상노력으로 많은 성과가 이루어 졌음에도 불구하고 CMM의 평가방법을 이용한 결과는 1 단계 수준을 벗어나지 못하였다는 사례들이 많이 발표되고 있다 이러한 결과들은 CMM의 평가 방법은 중소 규모 조직에는 적절치 않다는 것을 입증한다. 따라서 중소 규모 기업이나 조직의 소프트웨어 프로세스의 성숙도 평가와 개선을 위한 모델들을 개발하기 위한 노력이 전 세계적으로 광범위하게 펼쳐지고 있다. 본 연구에서는 최근의 모델인 CMMI(Capability Maturity Model Integration)의 소프트웨어 프로세스 영역 분류에 의거해서, 우리나라의 소프트41어의 개발과 취득에 관련된 조직들이 각 프로세스 영역을 얼마나 중요하게 평가하는지, 그리고 해당 영역에서의 기준, 절차 그리고 방법을 문서화시키는 것을 얼마나 중요하게 평가하는지를 조사하였다. 한국의 소프트웨어 개발 관행은 CMM이나 ISO 15504 등에서 바람직한 것으로 제시하고 있는 국제 표준과는 많이 다르며, 나아가서는, 예를 들어, 미국의 일반적인 관행과도 많이 다를 수 있다. 따라서 미국이나 유럽의 대규모 소프트웨어 조직을 위해서 개발된 CMM이나 ISO 15504 등은 우리나라의 중소 규모 소프트웨어 조직에는 특히 부적절할 수 있다 본 연구에서는 우리나라 소프트웨어 조직의 종류, 조직의 규모, 그리고 프로젝트 수행 규모에 따라서 각 소프트웨어 프로세스 영역의 중요도가 어떻게 다른지, 그리고 해당 소프트웨어 프로세스 영역의 기준, 절차 그리고 방법을 문서화시킬 필요성이 어떻게 변하는가를 조사하였다. 본 연구 결과는 우리나라의 소프트웨어 조직들이 프로세스 개선을 위해서 무엇을 정말로 필요로 하는지를 밝힘으로써, 한국 소프트웨어 산업의 현실적인 특수성을 고려한 소프트웨어 프로세스 평가와 개선 모델의 개발을 위한 기초적인 자료를 제공할 것으로 예상된다. 또한, 본 연구 결과는, 우리나라 소프트웨어 조직들이 실제로 무엇을 필요로 하는지를 밝힘으로써, 우리나라의 소프트웨어 산업을 육성하기 위한 실효성 있는 정책 입안을 위한 기초 자료를 제공할 것으로 예상된다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.1
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• pp.16-23
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• 2012

Recently, as organizational systems have become larger and more complicated, the evaluation for their efficiency and effectiveness has become more difficult but important. It is essential to understand the current strength and weakness of the organizational process. It can be a starting point for improving the efficiency and effectiveness of the organizational systems, because the quality of system outputs depend greatly on the capability of system process. Particularly in such process-based industries as semiconductor, energy or software industries, an assessment of process capability is more highlighted to gain knowledge of the expected quality and reliability of system outputs. As a result, much attention has been given to the issues of process capability assessment in the process-based industries. However, most of the previous research in those industries is based on case studies, a more generalized method for process capability assessment is in need for help more companies improve their processes. Therefore, this study aims to propose a process capability assessment method and apply the proposed method to an energy company. This research argues that the process capability is composed of individual and organizational capabilities of the process. Then, the concept of Capability Maturity Model Integration, which was initially suggested to evaluate the software development process, was introduced to develop the assessment tools and process. Finally, the proposed method was applied to a Korean company in the energy industry sector to verify its utility. The research outputs are expected to help more firms assess their process capability and ultimately improve the process.

• Journal of the Korea Society of Computer and Information
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• v.13 no.2
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• pp.1-9
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• 2008

As the size of software becomes larger and the features of it become complex. it is really hard to successfully complete the project without following development guidelines. Software process is the best practices and procedures that organizations of high maturity and capability of software development carry out in common, and it is a set of progressive ideas of management. However, complicated and unfamiliar concepts can interrupt the introduction and improvement of software process of the organizations. Even though many kinds of frameworks such as standard of process and maturity measurement models are introduced, it is still difficult to follow software process without fully understanding their relations. The purpose of this study is to support successful internalization of organizations that introduce and use software process. It also suggests the design of standard ontology, standard relationship domain ontology, and the lifestyle of software process and the relations between them.

• Journal of muscle and joint health
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• v.2 no.1
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• pp.41-72
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• 1995

The purpose of this study is to examine the effects of assertiveness training and value clarification training on nurse's conflict and conflict management mode. Fifty seven registered nurses participated in the study ; they were employed by three general hospital located in Daegu, Korea. The study employs two treatment groups. The assertiveness training group consisted of subjects who participated in 90-120 minutes sessions of assertiveness training nine times over five weeks. The other treatment group, was adiministed nine, 90-120 minutes sessions of value clarification during the same period. For the control group, nursing subjects were appointed the training after five weeks. Pre-test evaluation were administered to all subjects in three groups prior to one week of the treatment. Role conflict Inventory-general(RCI-G) and Communication Conflict Inventory-general (CCI-G) measure nurse's conflict management mode. Post-test evaluation were administered to all subjects in three groups two weeks after the last session by Role Conflict Inventory-Specific(RCI-S), Communication Conflict Inventory-Specific (CCI-S), Management Model-Specific(CMMI-S). The analysis of variance(ANOVA) and covariance(ANCOVA) on gain scores were running the SPSS program. In order to test statistical differences among mean scores of the scales obtained after treatment, multiple comparisons were carried out by Turkey method. Conclusions obtained from the results are as follows. 1. The assertiveness training and the value clarification training were effective in decreasing the nurse's role conflict. The value clarification was more effective than the assertiveness training in decreasing the nurse's role conflict. 2. Both assertiveness training and value clarification training were effective in decreasing nurse's communication conflict. There was, however, no differences between assertiveness training and value clarification training in decreasing the nurse's communication conflict. 3. The assertiveness training and the value clarification training were quite effective in compromizing and collaborating conflict management mode, to reducing the withdrawl and accomodate, force and accomodate conflict management mode to conflict. There was no difference in the effectiveness of assertiveness training and value clarification. In assessing the effects of the treatments, this study employed different measurements. It is unclear whether the measurement affected the test results. It is worth conducting a further test using the same measurements. The results of future studies can be compared with those of this study. The homogeneity of the control group and treatment group is questionable. Futher studies may employ homogeneous sample group to evaluate whether the sample characteristics bias the test results. Assertiveness training or value clarification training for nurses can be utilized in nursing intervention.