• Korean Journal of Construction Engineering and Management
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• v.11 no.5
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• pp.15-23
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• 2010

Construction management(CM) in the private building sector has been leading the growth of the CM market in Korea. The use of CM services during pre-construction stages has been recognized as a critical factor to succeed in construction projects. Understanding clients' needs of pre-construction CM services is important for CM fedms to strategically prepare and cope with market needs. The objective of this paper is to investigate the level of use of CM services in private building projects during pre-construction stages, and to identify key characteristics and implications. The most distinctive characteristics include the high demand and use of cost management and time management services during pre-construction stages.

• Korean Journal of Construction Engineering and Management
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• v.12 no.3
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• pp.112-120
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• 2011

Since early 2000s, the use of construction management(CM) in the public and private building sectors has rapidly grown in Korea. In addition, the use of CM services during pre-construction stages has been increasingly recognized as a critical factor to succeed in construction projects. Understanding clients' needs of pre-construction CM services is important for CM firms to strategically prepare and cope with market needs. The objective of the paper is to investigate and compare the usage level of CM services in public and private building projects during pre-construction stages, and to identify key characteristics and implications for CM firms. The paper identified that although there are some differences in CM service needs between public and private sectors, time management and cost management commonly showed the higher usage level.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.326-331
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• 2006

The Construction Management(CM) was adopted to the domestic construction industry 10 years ago, but it has suffered from so many problems. Therefore, this study intends to contribute to the development of the CM through suggesting the method which measures the service quality of the CM and the customer satisfaction. The most important thing of this method is SERVQUAL which is a multiple-item scale for measuring consumer perceptions of service quality. In order SERVQUAL which is widely used in the service industry to be applied to the CM field, this study modifies SERVQUAL partially and comes up with the detailed analysis way through the case research and then, finally considers the practical use and the problem of this method.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.351-354
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• 2006

The CM(Construction Management) market has been growing steadily since 2000, but there are a lot of obstructing factors. Recently, many questions have been raised over the level of construction managers' technique, the appropriateness and efficiency of CM, and the performance of using CM because of its short history. In this respect, evaluating CM service quality is a very important issue not only to acquire a better position in unlimited competence markets but also to survive. Therefore, the objective of this study is to present a service quality evaluating model which can be adopted to CM companies.

• Journal of the Korea institute for structural maintenance and inspection
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• v.21 no.3
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• pp.9-18
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• 2017

Construction Management at Risk (CMAR) is a project delivery method that enables CM companies to deliver projects at a Guaranteed Maximum Price (GMP). General contractors can apply CMAR from the initial design phase right through the construction phase to reduce risks and improve project performance. One of the major advantages CMAR offers is that it permits a general contractor to provide a comprehensive suite of preconstruction services, including estimating, a constructability review, value engineering, drawings and a specification review, green building, and Building Information Modeling(BIM), among others. However, general contractors in South Korea currently provide only limited preconstruction services using CMAR because few CMAR projects have yet been implemented in Korea and their experience using the method is therefore limited. This benchmark study of how foreign general contractors utilize CMAR in their projects, particularly during the preconstruction process, its purpose, and the roles and responsibilities of each of the different participants in successful implementations thus provides invaluable information and will serve as a useful guide for Korean contractors seeking to incorporate CMAR preconstruction services in their projects and thus improve the competitiveness of their construction businesses.

• Journal of Advanced Navigation Technology
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• v.18 no.6
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• pp.555-561
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• 2014

Data processing service via internet help user to get the GNSS data processing result more precise and easily. Thus, online data process system is operated and developed by various research groups and national. But this service is difficult to use in domestic cadastral survey. In this study, we developed the online data processing system for a domestic cadastral survey. This is calculated coordinate using NGII CORS(SUWN) fiducially. And use PPP technique by GIPSY-OASIS. If user choose the observation data which want to calculate the coordinate, then is uploaded to GIPSY-OASIS server through FTP. After upload is complete, server automatically calculate coordinate, and send the report about result using e-mail. And it takes 2 minutes runtime on the basis of the 3 sessions. To verify the result, we used the data on SOUL, JUNJ as compared with notified-coordinate from NGII. As a result, got the difference for east-west 1.4 cm, north-south -1.0 cm, vertical 0.5 cm.

• Journal of Advanced Navigation Technology
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• v.21 no.1
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• pp.113-118
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• 2017

As interest in mobile devices and networks has increased recently, voice over internet protocol (VoIP) service, which is a technology for transmitting voice data using an existing internet protocol (IP) network, has rapidly spread, Cheap voice call service has become possible. As the digital broadcasting service becomes popular, hybrid fiber coaxial (HFC) network technology, which uses broadband cable network through fusion of broadcasting and communication, utilizes existing communication system and network equipment to provide various new services such as interactive broadcasting service. Therefore, if UGS-AD is applied to VoCM and RTPS is applied to MTA in order to guarantee the quality of voice data in actual HFC Internet service network, it is possible to smoothly perform voice data transmission in narrow upstream band which is a problem in actual commercial HFC network We also proposed a method to improve VoIP service by improving QoS of voice data in HFC Internet service network.

• Korean Journal of Construction Engineering and Management
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• v.11 no.6
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• pp.100-110
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• 2010

The main roots of CM service contracts include existing customer repurchases and those made by new customers by existing ones. The study on customers and loyalty can be factors to strengthen CM's competitiveness. However, there have been little attempt to study customer satisfaction and customer loyalty. Construction Management (CM), the advanced construction management method, was introduced 15 years ago in the mid 1990's in the domestic market. The aim of this research is to build a model that can predict customer loyalty based on how much customers are satisfied with CM service. To measure customer satisfaction and loyalty, this research surveyed 135 decision-makers who have experienced CM services. Customer satisfaction was tested and analyzed according to different phases: planning, designing, procurement, construction, and post construction. Referral intention was tested based on NPS theory. Customer types were divided into detractors, passively satisfied and promoters according to the tested measurement and multinomial logistic regression between the satisfaction by construction phases and customer types. This research resulted to a model that can predict customer types: detractors, passively satisfied and promoters, which were determined according to satisfaction level. The initial planning phase also revealed which factor is most influential for a customer to become promoter. These results can be used to acquire customer loyalty by managing the satisfaction of customers through a project under an Internet-based environment. Such can provide the needed information in quickly exploring positive and negative word-of-mouth feedbacks.

• Korean Journal of Construction Engineering and Management
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• v.14 no.5
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• pp.122-130
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• 2013

As the level of competition has increased in the construction management market, it becomes a critical issue for CM firms to secure competitive edges. The objective of the study is to investigate elements of competitive strategy as perceived by CM firms and to discuss key features and implications. Michael Porter's Competitive Strategy Model was used as a framework to analyse the elements under three strategy categories. A major finding includes that Differentiation Strategy is generally perceived most important strategy category but, depending on the group to which a CM firm belongs, there exist a gap in the perception. However, regardless of the group, Cost Leadership is commonly considered least important strategy category. In particular, lowest-bidding strategy element showed the least importance. Understanding CM firms' perceptions on elements of competitive strategy provides an insight into CM firms' current strategy directions and can be useful for future tuning in a firms' own strategy.

• Korean Journal of Construction Engineering and Management
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• v.13 no.3
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• pp.89-98
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• 2012

The growth of CM(construction management) market poses business opportunities and challenges to improve vocational ethics of CM professionals and firms. Ensuring the vocational ethics of CM professionals is an important issue not only for individual CM professional but also CM firms and CM industry in general. The objective of the study is to investigate relationships between the importance and performance of CM professionals' vocational ethics and discuss key characteristics and implications. The IPA(Importance-Performance Analysis) technique is used as a research tool. Findings show that quality CM service and competencies are the core of CM professionals' vocational ethics. But there exists a gap between importance and performance of CM professionals' vocational ethics.