• Title/Summary/Keyword: Business satisfaction

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The Family Satisfaction of Business-Owning Families

  • Rha Jong-Youn;Stafford Kathryn
    • International Journal of Human Ecology
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    • v.2 no.1
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    • pp.77-94
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    • 2001
  • This paper expands empirical research on family satisfaction by introducing the family APGAR scale, developed and validated in the field of nursing, to measure the satisfaction of business-owning families and applying the Stafford et al.(1999) model of sustainable family businesses to the assessment of family satisfaction. More specifically, this study compares the differences in the effects of business- and family-related variables on family satisfaction for the families of lifestyle business owners and earner business owners. The sample was drawn from the 1997 National Family Business Survey. The family satisfaction was greater for the families of lifestyle business owners, but the family variables made a greater contribution to the explanation of variance in the satisfaction of families of earner business owners. The regression equation explained a higher percentage of the variance for the families of earner business owners. Nine family variables were significant in the satisfaction equation for earner business owners, in contrast to seven significant family variables in the equation for lifestyle business owners. Structured families had a significant positive effect on the satisfaction of lifestyle business owners. The family manager's education, putting the family first rather than the business, and the family management score had significant effects on the satisfaction of earner business owners.

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The Analysis on Causal Relationship between Business Startup Education and Entrepreneurial Intention

  • Hwang, Gyu-Sam;Kim, Hye-Sook;Park, Dae-Sub
    • Journal of Distribution Science
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    • v.15 no.3
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    • pp.27-37
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    • 2017
  • Purpose - The current study analyzes the effect of business startup education on business startup education satisfaction and entrepreneurial intention. Also, it attempts to discover if business startup confidence plays a moderating role between business startup education satisfaction and entrepreneurial intention. Research design, data, and methodology - The survey was conducted for approximately 60 days, from July 20, 2016 to September 20, 2016, and distributed to 300 restaurant founders who started their business through business startup education provided by Korea Food Service Industry Association in Seoul, Kyungki and Incheon or existing business founders. Results - Per multiple regression analysis of business startup education and business startup education satisfaction, among business startup education, all law, entrepreneurship, commercial power analysis, and practical education have significantly positive effect. Per simple regression analysis of business startup education satisfaction and entrepreneurial intention, business startup education has significantly positive effects on entrepreneurial intention. Business startup education satisfaction and business startup confidence interaction show that they do not have a moderating role between business startup education satisfaction and entrepreneurial intention. Conclusions - Setting up theoretical reasoning, this study supports conclusions drawn by prior studies: business startup education has significantly positive effects on business startup education satisfaction and entrepreneurial intention.

A Study on the Satisfaction with Occupation and Family living of Couples Inolved in the Family Business Management (가족기업경영 가정의 직업 및 가정생활만족에 관한 연구)

  • 차성란
    • Journal of the Korean Home Economics Association
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    • v.39 no.9
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    • pp.121-135
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    • 2001
  • This study was purposed to analysis the satisfaction with occupation and family living of husbands and wives involved in the family business management. Analyzed data was the KHPS (Korean Household Panel Study) which was collected by Daewoo Economic Research Institute. Subjects were 646 husbands and wives. Results were as fellows: 1) The family business was preferred by the middle age than younger one. In many cases, size of the family business was smart, but variation was relatively large. 2) Wives'satisfaction with family living was lower than husbands'one. Differences between wife's and husband's satisfaction with occupation were not appeared. 3) As couples'one were younger, as the satisfaction with health and couple's relationships were higher. Especially frequency of the out of meal and vacation experience in the last year were important variables in the satisfaction with family living.4) Frequency of the out of meal was important variable in the explaining the satisfaction with the income, stability, and a bright future of the family business.

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Work-Family Conflict, Job Satisfaction and Life Satisfaction of Family Business Workers (가족기업 종사자의 일-가족갈등 및 직업만족도와 생활만족도)

  • Kim Young-Sun;Ok Sun-Wha
    • Journal of Families and Better Life
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    • v.23 no.1 s.73
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    • pp.223-239
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    • 2005
  • The purpose of this study is to explore the impacts of personality variables, family variables, job variables, work-family conflict and job satisfaction on life satisfaction of family business workers. The major findings are as follows: 1. There was direct causal effects of job satisfaction, Sunday working level, the duration of the family business, an academic background on life satisfaction of family business workers. 2. Such variables family variables(family size, number of family workers, number of unpaid family workers), working time variables (working hours per a day, saturday working level, flexibility of working time), work-family conflict had indirect causal effects on life satisfaction of family business workers

The Effects of Career Orientations on Entrepreneurial Satisfaction and Business Sustainability

  • LEE, Woo-Seung;KIM, Bo-Young
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.4
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    • pp.235-248
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    • 2019
  • This study empirically analyzes how the career orientation factors of startup entrepreneurs affect entrepreneurial satisfaction as well as business sustainability. We propose directions for startup sustainability and development. Based on previous research, we defined the career orientation of entrepreneurs through the five orientation factors of security, autonomy, technical competence, managerial competence, and entrepreneurial creativity. We constructed a research model to determine whether these factors have a causal relationship with entrepreneurial satisfaction or business sustainability through the medium of organizational entrepreneurship. We surveyed startups in Korea using a questionnaire and collected and analyzed a total of 282 points of survey data. The analysis results demonstrated that the entrepreneurial creativity and managerial competence of the members of a startup can play an important role within entrepreneurial satisfaction and business sustainability. Both autonomy and technical competence exhibited no effect on entrepreneurial satisfaction and business sustainability through the medium of entrepreneurship, while security showed a negative effect. In order to improve entrepreneurial satisfaction and achieve business sustainability, we confirmed that it was more important for startups to consider the creativity and business management competences of entrepreneurs rather than pursue business security or have a technology-oriented attitude.

The Effects of Rural Community Business and It's Performance and Relationship with Residents' Life Satisfaction - Mediating the Effects of Performance - (농촌 커뮤니티 비즈니스가 지역민의 생활만족도에 미치는 영향 - 실행도의 매개 효과 -)

  • Jeong, Sang Sook;Eom, Seong Jun;Jo, Seung Geul;Rhee, Shin Ho
    • Journal of The Korean Society of Agricultural Engineers
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    • v.61 no.5
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    • pp.11-22
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    • 2019
  • The purpose of this study was to examine the relationships between the community business, performance and the life satisfaction of local residents and to investigate the mediating effects that community business performance has on the life satisfaction of local residents. The results of the study investigating the effect of community business, performance and the residents' life satisfaction mediating effect of performance are summarized as follows: First, there were differences with the economical, environmental, and performance factors pertaining to the participants' age while there were no differences concerning the social-cultural factors and the life satisfaction of local residents. Second, the higher the impact a community business has, the higher the life satisfaction of the local residents have. In addition, the higher the performance in community business, the more ready local residents are to be inclined to be satisfied. Third, economical and environmental factors have direct effects on the life satisfaction of local residents, but also indirectly effect the performance of local residents. In addition, the level of performance that a community business plays has a mediating role in the life satisfaction of local residents.

A Study on the Effects of Business Service Quality on Satisfaction, Commitment, Performance, and Loyalty at a Private University

  • LEE, Hyuk Jin;SEONG, Myeong Hee
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.439-453
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    • 2020
  • The purpose of this study is to investigate the impacts of business service quality on satisfaction, commitment, performance, and loyalty in higher education. A survey was given to undergraduates involved in business through employment and start-up companies at a private university in Korea. With 252 respondents, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of measured variables. Multiple regression was employed as a statistical method for the hypotheses of the study. The research questions were: 1) How do education SERVQUAL factors (tangibles, responsiveness, reliability, assurance, and empathy) affect customer satisfaction? 2) How do education SERVQUAL factors affect customer commitment? 3) How does customer satisfaction or commitment affect education performance? 4) How does customer satisfaction, commitment or performance affect their loyalty in higher education? The findings show that most dimensions of business service quality have effects on satisfaction and commitment, and satisfaction and commitment have a positive effect on performance. Additionally, satisfaction, commitment and performance all have an effect on loyalty. This study confirmed the need for the improvement of business service quality in a private university. Additionally, it highlighted the importance of user satisfaction, commitment and performance in order to increase the loyalty level of undergraduate students.

Business Orientation, Goals and Satisfaction of Korean-American Business Owners

  • Ryu, Jay-Sang;Swinney, Jane;Muske, Glenn;Zachary, Ramona Kay
    • Asian Journal of Business Environment
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    • v.2 no.2
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    • pp.5-11
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    • 2012
  • Purpose - This research examined the relationship between business orientation and business goals and satisfaction of Korean-American business owners. Research design/data/methodology - Entrepreneurial Orientation (EO) and Small Business Orientation (SBO) were the theoretical constructs underlying this research. The responses from 200 Korean-American business owners who participated in the 2005 National Minority Business Owner Surveys were used for data analysis. Results - Noneconomic business goal was positively related to business owners' SBO tendency, and those with a SBO tendency had the higher business satisfaction than those with EO. Conclusions - The findings suggest that policy makers should develop business assistance programs that correspond with owners' business orientation.

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Effects of Traditional Firms' Agility Obtained by Adopting Internet Business on Corporate Image and Customer Satisfaction

  • Yi, Jun-Sub
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.3
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    • pp.761-774
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    • 2008
  • Agility is vital to real-time enterprises in comtemporary dynamic business environment. This study aims to investigate the relationships between traditional shipping and port logistics firms' customer agility obtained by adopting Internet business, and their corporate image and customer satisfaction. Using questionnaire data, factor analyses were used to figure out five major agility factors, corporate image factor, and customer satisfaction factor. The agility factors were then used to investigate how they improve the firms' corporate image and customer satisfaction. The results of the regression analyses show that agility factors significantly influence the firms' corporate image and customer satisfaction factors.

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A Comparative Study on the Satisfaction of the Service Quality of Foods & Beverages between Recreational Hotels and Business Hotels (휴양호텔과 비즈니스호텔간 식음료 서비스품질 만족에 대한 비교연구 - 제주도와 서울시의 특1급 호텔을 중심으로 -)

  • 김동수
    • Culinary science and hospitality research
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    • v.9 no.1
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    • pp.51-64
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    • 2003
  • The study aimed at conducting the comparative analysis of the service quality and the degree of satisfaction in the area of foods and beverages between recreational hotels and business hotels. Thus the quality of service was set up as tangibleness, reliability, responsive quality, confidentiality and sympathetic quality; the customer satisfaction was classified into the overall satisfaction and the degree of satisfaction of experience in using and analyzed. As the result of it, business hotels indicated higher than recreational hotels in tangibleness, reliability, confidentiality, the overall satisfaction and the degree of satisfaction of experience in using. Even in the effects of the service quality on the degree of satisfaction, there was difference between recreational hotels and business hotels. In conclusion, there is difference in the service quality and the degree of satisfaction on foods and beverages between recreational hotels and business hotels. Besides, to improve the degree of satisfaction on the field of foods and beverages of hotels, it is most important to understand the characteristics of main customers who use hotels.

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