• 무역학회지
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• 제48권4호
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• pp.263-283
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• 2023

기업들은 전사적 관점에서 경쟁우위 확보와 효율적인 프로세스 운영을 위해 자원 집중을 통한 핵심역량을 강화하여야 한다. 이를 위해 전략적 차원에서 중요 업무 외의 업무나 많은 시간과 자본이 소요되는 설비 등을 공동화하여 역량집중과 비용절감을 추구하고 있다. 따라서 물류기업들은 인적 물적 시간적 등의 한계에 따라 물류 자원을 최대치로 활용하기 위해 물류공동화 시스템을 적극 활용하여야 한다. 본 연구는 물류기업의 물류 전략과 물류공동화가 기업의 성과에 미치는 영향을 실증 분석한 연구로, 운송·보관·국제물류주선·하역 등 국내 물류기업을 대상으로 조사·분석하였다. 실증분석 결과는 물류의 비용·관계·정보 지향전략이 물류공동화를 매개로 기업의 재무·운영·전략 성과지표에 정(+)의 영향을 미치는 것으로 나타났다. 본 논문을 통해 도출된 결과는 물류기업 및 물류서비스 기업의 성과 향상을 위한 물류 전략과 물류공동화 설정에 중요한 결정요소로 활용될 것이다.

• 한국융합학회논문지
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• 제12권4호
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• pp.259-266
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• 2021

본 연구는 사회적기업의 경쟁력을 강화하는 방안으로 R&D활동 체계화와 지원정책의 논리모형을 제공하는 것이 목적이다. 사회적기업의 R&D수요조사 및 심층면접(FGI)을 토대로 R&D활동을 체계화하여 R&D정책의 논리모형을 도출하고자 한다. 사회적기업의 R&D활동은 일반기업과 비교해 초기단계이거나 체계성이 매우 미흡하다. 프로세스모델링 방법은 사회적기업의 R&D활동 세부요소를 표준화하는 방법으로 R&D지원정책의 논리성 확보에 활용될 수 있다. 연구결과 사회적기업들은 사회가치 증진을 위한 제품과 서비스의 경쟁력확보를 위해 R&D활동의 필요성과 중요성을 인식하고 있으며, R&D경험 및 역량이 부족하기 때문에 R&D전문기관(R&D기획전문기관, 정부출연 연구기관, 대학 등)과 협력을 통한 R&D역량 개선을 기대하고 있다. 사회적기업 R&D활동의 성과지표는 심층면접(FGI)을 통하여 투입-과정-성과지표 단위로 도출하였고, R&D지원정책의 논리모형은 심층면접자료와 기존연구를 참고하여 사업정의, 주요고객, 비전체계, 사업전략, R&D활동요소, 성공요인 등의 영역으로 구분하여 도출하였다.

• 경영과정보연구
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• 제31권4호
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• pp.491-516
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• 2012

최근의 급격한 환경변화는 BSC 도입기업에서 사용하는 핵심성과지표(KPI)의 수정이 필요함을 나타내고 있다. 특히, BSC의 네 가지 관점 중 기업의 성과를 나타내는 재무적 관점의 KPI는 기업의 단기적 성과를 대표하는 재무적 지표로만 구성되어 있다. 하지만 이러한 지표로는 현재의 기업환경에서 필수적인 요소로 자리잡은 사회적 책임(CSR)과 지속가능경영을 대변할 수 없다. 이에 본 연구에서는 재무적 관점의 KPI로 사용하고 있는 이익 기반의 성과지표를 보완할 수 있는 공유가치창출(CSV)지표에 대한 개발의 필요성을 제시하고, CSV의 타당성은 지속가능경영 및 CSR과 기업가치와의 관련성을 통해 검증하였다. 2005년부터 2010년까지를 연구 기간으로 KEJI를 공시하고 있는 상장기업을 대상으로 분석한 결과, BSC 도입기업이든, 미도입기업이든 CSV가 높은 집단은 그렇지 않은 집단에 비해서 기업가치가 더 높음을 알 수 있었다. 또한 BSC 도입기업의 기업가치는 BSC 미도입기업의 기업가치보다 낮았으나 두 비교집단 간에 유의한 차이는 없었다. 본 연구의 한계점은 CSV지수 측정치의 구성 요소 간에 단위가 다르다는 본질적인 문제로 인해 비율척도로 나타낼 수 없어 좀 더 의미 있는 결과를 도출 할 수 없다는 점이다. 그럼에도 불구하고 본 연구는 경영환경에 맞추어 BSC 관점의 새로운 성과측정지표의 개발이 필요함을 제시하였다는 점이 본 연구의 공헌점이라 할 수 있다.

• 예술인문사회 융합 멀티미디어 논문지
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• 제6권5호
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• pp.367-377
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• 2016

서비스기업경쟁력강화사업은 서비스 중소기업의 기업(업무) 프로세스 전반에 걸쳐 서비스의 과학화를 접목한 비즈니스 모델을 지원하고 확산함으로써 이들 기업의 생산성을 향상시키고, 고부가 가치화를 하고자 산업통상자원부가 정보통신산업진흥원을 전담기관으로 추진한 사업이다. 이 사업을 수행하기 위해 2014년에는 5개 주관기관이 선정되었고, 2015년에는 4개의 주관기관이 선정되어 이 사업을 진행하였다. 이 연구는 서비스기업경쟁력강화사업의 주관기관을 대상으로 DEA 분석 방법을 이용하여 효율성 분석을 실시하였다. 선행연구의 분석을 통하여 본 연구에서 사용될 투입변수와 산출변수를 도출하였다. 투입변수로는 정부 출연금 규모, 산출변수로는 보급 기업수, 매출액, 신규 고용 인원수 등을 고려하였다. 분석결과 DMU12, DMU15, 그리고 DMU21이 효율적인 기관으로 선정되었다. 이 연구에서는 원래 이 사업의 유일한 성과지표인 보급기업 수 이외에도 고용창출과 매출액 달성이라는 두 개의 성과지표를 발굴하였다.

• 한국식생활문화학회지
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• 제28권3호
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• pp.282-292
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• 2013

The purpose of this study is to identify a suitable organizational diagnostic model for analyzing the management efficiency of food service firms. We used the three-iteration Delphi technique on a panel of 19 business employees, 7 industry experts, and 4 employees in the food service industry. A total of 36 assessment indicators were developed through this panel, with numerous major findings. First, it is important to evaluate the leadership qualities of employees in terms of their motivation and competency. Second, it is important to evaluate the ability of employees to interface well with other employees. Third, it is important to evaluate and manage the brand image recognized by customers. Fourth, it is important to evaluate the fairness and regularity of the rewards given for an excellent job performance. Fifth, it is important to evaluate the level of communication and information distribution in the organizational culture. Last, but not least, it is important to evaluate the transparency and fairness of an organization in its human resource management (HRM) and the efficiency of its organizational structure. In conclusion, this study empirically shows how food service firms can develop an organizational diagnostic model to increase their managerial efficiency.

• The Journal of Asian Finance, Economics and Business
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• 제8권1호
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• pp.1063-1069
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• 2021

The purpose of this study is to explore and empirically analyze the factors affecting transparency and public accountability in local government, which have not been sufficiently researched in terms of human resource management, and good governance implementation. In particular, this study intends to examine human resource management activities focusing on the government effectiveness dimension. This study uses a qualitative approach and phenomenological method to examine the phenomenon of participant experience along with documents that are in the setting under study. Participants consisted of nine people from the Regional Government Work Unit of Tasikmalaya City, the private sector, and the community. The researcher divided data analysis into three sub-indicators, including effectiveness and efficiency, responsiveness, and public service. The Results show Regional Financial and Asset Management Agency (BPKAD) of Tasikmalaya City as sufficient in terms of human resources, this can be verified from the number of leaders and staff, which amounts to 58 people, of which 80% are economic graduates. Although the quantity is adequate, the quality of human resources in BPKAD in Tasikmalaya City is still weak. In Conclusion of this study it is inferred that the application of the government effectiveness dimension in BPKAD Tasikmalaya City is not optimal and need adequate training to improve employee performance in financial management.

• The Journal of Asian Finance, Economics and Business
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• 제8권2호
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• pp.195-200
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• 2021

In recent years, Vietnam's economic growth rate has been attributed to the growth of many well-managed industries within Southeast Asia. Among them is the civil construction industry. Construction projects typically take a long time to complete and require a huge budget. Many socio-economic variables and factors affect total construction project costs due to market fluctuations. In recent years, crucial socioeconomic development indicators of construction reached a fairly high growth rate. Also, most infrastructure and construction projects have a high degree of complexity and uncertainty. This makes it challenging to predict the accurate project price. These challenges raise the need to recognize significant factors that influence the construction price index of civil buildings in Vietnam, both micro and macro. Therefore, this paper presents critical factors that affect the construction price index using the fuzzy extent analysis process in an uncertain environment. This proposed quantitative model is expected to reflect the uncertainty in the process of evaluating and ranking the influencing factors of the construction price index in Vietnam. The research results would also allow project stakeholders to be more informed of the factors affecting the construction price index in the context of Vietnam's civil construction industry. They also enable construction contractors to estimate project costs and bid rates better, enhancing their project and risk management performance.

• The Journal of Asian Finance, Economics and Business
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• 제9권7호
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• pp.153-171
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• 2022

To measure economic performance, customer satisfaction indices are constructed. This study proposes an index for banking and telecom, a significant evaluative system for comparing and enhancing customer satisfaction across the industries. The study suggests and examines amendments and improvements to the prior indices and incorporates ignored indicators to propose a punier index for Pakistan. The study is a pioneer in integrating online and offline indices into a single comprehensive model. The study is enriched by the Theory of Reasoned Action and Technological Acceptance Model. A sample of 320 respondents was used. The sample was divided based on gender and marital status. To authenticate the theoretical model, PLS-SEM was applied. We discovered nine latent variables that define customer satisfaction and conclude that a single model can be utilized for e-commerce enterprises as well. The index scores are comparable to the American index for banking and the Turkish index for telecom. Multi-group analysis (MGA) was used to comprehend the differences among the groups. This reveals that customization, design, reliability, and responsiveness induce satisfaction in telecom male and married customers. For the banking industry, the difference exists in complaint handling, customization, corporate image, perceived price, reliability, responsiveness, sentiments, convenience, and security to satisfaction links, image and complaint handling to loyalty links.

• 한국응용과학기술학회지
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• 제40권6호
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• pp.1445-1453
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• 2023

In 2022, the domestic production performance of functional cosmetics in South Korea reached 4.6 trillion won, accounting for 33.85% of the total cosmetics production. The number of functional cosmetics reviewed increased by about 7.5% from the previous year, totaling 974 items. Especially with the increasing importance of the skin barrier function due to skin sensitivity caused by various environmental pollutants, domestic cosmetic companies are showing interest in the development of new ingredients and products related to this area. This study aims to analyze academic research trends related to in vitro experiments for the development of cosmetics improving the skin barrier, to provide practical information for the cosmetic industry. The findings are as follows: Academic research mainly focused on the efficacy of natural ingredients in improving the skin barrier, but there is a significant lack of quantitative accumulation of research. For the development of skin barrier-improving cosmetic ingredients, efficacy evaluation indicators were set, including hyaluronic acid production, expression of filaggrin gene, loricrin, formation of cornified envelope (CE), and expression of ceramide synthesis enzyme genes. Moreover, effective cosmetic ingredients for improving the skin barrier included lemongrass and perilla leaf extracts, flavonoids, Lactococcus lactis subsp. lactis, Exosomelike Nanovesicles derived from apple callus, Eleutherococcus sessiliflorus, Acanthopanax sessiliflorus, Eleutherococcus gracilistylus, Acer okamotoanum extracts, Aloe vera adventitious root extract, ethanol extract of Aruncus dioicus, and organic solvent fraction of Dracocephalum argunense.

• 지역연구
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• 제9권1호
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• pp.65-78
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• 1993

In this study, the significant and enduring concentration of federal R&D spending in metro-scale clusters across the nation is treated as evidence of the operation of a distinct industrial infrastructure defined by the ability of R&D performers to attract external funding and pursue the sophisticated project work demanded. It follows, then, that the agglomerative potential of these R&D concentrations -- performers and their support infrastructures -- requires a search for economic impacts guided by a different stimulative effects attributable to federal R&D spending may be that substantial subnational economic impacts are routinely obscured and diluted by research designs that seek to discover impacts either at the level of nation-scale economic aggregates or on firms or specific industries organized spatially. Therefore, this study proceeds by seeking to link the locational clustering of federal contract R&D spending to more localized economic impacts. It tests a series of models(X-IV) designed to trace federal contract R&D spending flows to economic impacts registered at the level of metro-regional economies. By shifting the focus from funding sources to recipient types and then to sector-specific impacts, the patterns of consistent results become increasingly compelling. In general, these results indicated that federal R&D spending does indeed nurture the development of an important nation-spanning advanced industrial production and R&D infrastructure anchored primarily by two dozed or so metro-regions. However, dominated as it is by a strong defense-industrial orientation, federal contract R&D spending would appear to constitute a relatively inefficient national economic development policy, at least as registered on conventional indicators. Federal contract R&D destined for the support of nondefense/civilian(Model I), nonprofit(Model II), and educational/research(Mode III) R&D agendas is associated with substantially greater regional employment and income impacts than is R&D funding disbursed by the Department of Defense. While federal R&D support from DOD(Model I) and for-profit(Model II) and industrial performer(Model III) contract R&D agendas are associated with positive regional economic impacts, they are substantially smaller than those associated with performers operating outside the defense industrial base. Moreover, evidence that the large-business sector mediates a small business sector(Model VI) justifies closer scrutiny of the relative contribution to economic growth and development made by these two sectors, as well as of the primacy typically accorded employment change as a conventional economic performance indicator. Ultimately, those regions receiving federal R&D spending have experienced measurable employment and income gains as a result. However, whether or not those gains could be improved by changing the composition -- and therefore the primary missions -- of federal R&D spending cannot be decided by merely citing evidence of its economic impacts of the kind reported here. Rather, that decision turns on a prior public choice relating to the trade-offs deemed acceptable between conventional employment and income gains, the strength of a nation's industrial base not reflected in such indicators, and the reigning conception of what constitutes national security -- military might or a competitive civilian economy.