• 지능정보연구
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• 제14권4호
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• pp.147-160
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• 2008

업무프로세스 관리시스템(BPMS：business process management system)을 이용하면 새로운 프로세스를 정의하거나 기존의 프로세스를 갱신하는 일이 매우 용이하다. 대체로 표준화되고 일상적인 업무를 대상으로 프로세스를 관리하는 것은 이러한 소프트웨어를 사용하여 효율성을 높일 수 있겠으나, 비일상적인 예외상황에 대한 처리를 위해서는 별도의 전문가 참여나 특수한 의사결정 과정을 거쳐야 하는 경우가 많다. 본 논문은 다수의 예외처리용 업무 프로세스가 저장소에 축적된 상황을 전제로 예외처리 프로세스 선정의 자동화 방안을 제시한다. 예외처리에 가장 적합한 프로세스를 검색하는 것은 예외상황에 관한 충분한 이해가 필요하기 때문에 상황의 인지(context awareness)는 매우 중요한 과제이다. 예외상황의 이해를 원활히 하고, 예외처리 프로세스의 효율적인 선정을 위해 본 연구에서는 '상황변수'와 '의사결정변수' 자료구조를 도입하였다. 전자상거래의 배송과정의 예외사례를 사용하여 제시한 변수구조가 어떻게 검색트리 생성에 활용되는지를 예시하였다. C5.0 알고리즘은 최적검색트리를 생성해주며, 그것은 또한 문제의 상황에 최적인 예외처리 프로세스의 선정을 위한 검색경로를 설정한 것임을 보여준다.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 2003년도 추계학술대회
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• pp.55-63
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• 2003

Workflow Management System (WFMS) is a software system to support an efficient execution, control and management of complex business processes. Since traditional commercial systems mainly focus on automating processes, they don't have methods for enhancing the task performer's efficiency. In this paper, we propose a new method of executing business processes more efficiently in that a whole process is scheduled considering the degree of the participants' workload. The method allows managing the largest constraints among constituent resources of the process. We utilize DBR scheduling techniques to develop the method. We first consider the differences between workflow process models and DBR application models, and then develop the modified drum, buffer and rope. This leads us to develop WF-DBR (WorkFlow-DBR) that can control the proper size of the task performers' work list and arrival rate of process instances. Use of WF-DBR improves the efficiency of the whole process as well as the participants' working condition. We then carry out a set of simulation experiments and compare the effectiveness of our approach with that of scheduling techniques used in existing systems.

• 정보처리학회논문지D
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• 제15D권5호
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• pp.705-712
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• 2008

전 세계적으로 지식경영의 중요성이 확산되는 가운데, 지식관리는 단순히 저장 및 취합하는 방식에서 벗어나 업무프로세스관리(BPM: Business Process Management)와 지식관리(KM: Knowledge Management)를 상호 연계한 지식기반 업무처리(PKMS: Process based KMS) 연구로 확대되고 있다. 특히, 업무 수행 시 다양한 지식을 사용하는 공공기관은 업무에 효과적인 지식관리 필요성이 커지고 있다. 본 논문은 공공기관 업무에 효과적인 지식관리체계를 수립하여 업무프로세스관리시스템(BPMS)와 지식관리시스템(KMS)을 통합한 지식기반 업무처리(PKMS) 시스템을 설계하였다. 이러한 설계를 위하여, 본 연구는 공공업무와 다양한 지식 유형간 상관관계를 조사하고 지식유형을 세 가지 지식그룹으로 분류하여 업무프로세스를 기반으로 한 지식그룹 간 우선순위를 고려한 지식관리체계를 시스템화하였다. 이와 같은 지식관리체계를 기반한 PKMS시스템은 BPM 생명주기와 KM 생명주기의 통합을 통하여 두 가지 패러다임의 장점을 승계하였다. 본 논문에서는 제안한 PKMS 개념을 고용보험 업무에 적용한 사례를 소개한다. 고용보험 PKMS시스템은 단위업무별로 찾아가는 지식관리 환경을 제공함으로써 업무생산성을 극대화한다. 현재 많은 공공기관에서 지식관리시스템을 도입하거나 업무시스템과 연계하는 현 시점에서, 본 연구사례는 BPMS와 KMS의 통합에 관심 있는 기관에게 사례를 바탕으로 한 시사점을 제공하였다.

• 한국전산구조공학회:학술대회논문집
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• 한국전산구조공학회 2007년도 정기 학술대회 논문집
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• pp.165-169
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• 2007

In order to develop VirtuAlmighty system, CPDM (construction project data management) and CPLM (construction project lifecycle management) model must be settled beforehand. Because most of information systems based on 3D-Design have its own database and business process. So, our team will develop collaboration management architecture of construction process for Decision Support based on PLM (Project Life-cycle Management). This architecture with business processes and Database can be used in process develop, process monitoring with many stakeholders of project, process change management, and so on.

• 대한원격탐사학회:학술대회논문집
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• 대한원격탐사학회 2004년도 Proceedings of ISRS 2004
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• pp.355-357
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• 2004

With the introduction to ebXML and web service related standards, enterprises struggle to adapt to the rapidly evolving technology to meet the complex needs of the enterprise customer. The ability to integrate and interoperate individual services within enterprise and with other enterprise's information technology infrastructure using standard-based business processes is an important element of business process management system. For over 25 years EDI has established VAN based solution of exchanging business information in electronic form. However EDI solutions are only accessible to large organizations due to the cost factor. Moreover lack of well accepted B2B business process standards is hindering the success of promoting interoperability between organizations of any size. ebXML work is focused on defining the standard B2B business process context and its runtime semantics in order to remove these hindrances. However ebXML framework does not recommend any particular implementation model to interact with enterprise internal system. This paper propose a end to end business process management architecture by applying ebXML in the front end of the enterprise system and using BPEL to integrate front end services into related services within enterprise.

• International Journal of Quality Innovation
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• 제9권1호
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• pp.94-102
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• 2008

When facing the global severe competition, the enterprises all try their best to upgrade the quality, reduce the costs to reach the goal of customer satisfaction. Motorola was the earliest firm creating the term Six Sigma (6 ${\sigma}$); GE was the enterprise successfully fulfilling Six Sigma. The success of these two firms revealed the prominent effects and became the world-class model enterprises. The main purpose of promoting Six Sigma activity was to reduce the possible defects in the business process to the least through designing and monitoring business process in order to reach the goals such as the best quality and efficiency, the lowest costs, the shortest circular process time, maximum profits and customer satisfaction. This research used the Six Sigma technique to improve the business process of ceramics manufacturing plant and find out the major factors of slower core task time by the analytical process of Process Mapping, Pareto Chart, Simu18 simulation software and figures and proposed the improvement measures. Through the confirmation of the case companies, it successfully reduced the core process time and the organizational costs and increased the capacity.

• 산업공학
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• 제20권3호
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• pp.257-266
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• 2007

To survive in rapidly changing business environment, the enterprises of all over the world are trying to integrate their IT infra structure and are trying to automate their business process. Service Oriented Architecture (SOA) is being accepted as an IT standard to support efficient system integration and flexible business process automation between enterprises or departments. The material control system is required this software architecture between manufacturing company and materials supply vendors. This paper introduces concept of SOA, relevant technology about SOA such as Web Services and Business Process Execution Language (BPEL) and Enterprise Service Bus (ESB) and describes how to automate materials control process by designing the material control system based on SOA. The analysis of requirements is proceeded by Unified Modeling Language (UML) and SOA delivery strategy is selected the top-down strategy. And this paper describes how to derive services and operations and how to arrange services in three service layers and how to design business process.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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• pp.772-779
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• 2003

In the real world, business processes are very complex and composed or heterogeneous business activities. As the advent or the Web services enables business processes to be Integrated and to be automated. It makes enterprises integrate heterogeneous business processes from different business partners as well as their internal business processes. To support recent trends in integration of business processes, BPEL, WS-E and WS-T specipications have been established since 2002 WS-C and WS-T describe the reliable business environment including compensation (undo) or completed business processes. The compensation of business processes is a basic requirement for automation or business processes among business partners. Systems implementing these specifications, however, very rarely exist. It's not only because those specifications are developed recently. but also because they are not perfect yet. In this paper, a new business process transaction management, which complements the deficiency of WS-E and WS-T, is suggested. Furthermore, the new approach proposes the business logics for supervisory coordinators which manage serial and parallel business gates The modification or traditional WS-T specification and the simplification or WS-E specification make business processes managed effectively.

• 한국산업정보학회논문지
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• 제13권3호
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• pp.63-86
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• 2008

실제 많은 기업현장에서 소프트웨어 패키지를 통해 전사적 시스템을 구현하는 기업들이 급증하고 있으나, 상당수 프로젝트들이 실패하거나 기대성과를 충족하지 못하는 사례들이 나타나고 있다. 본 연구는 이 같은 결과가 소프트웨어 패키지를 적용해 시스템을 구현하는 기업들이 패키지의 표준 프로세스에 맞추어 기업 프로세스를 변화시키지 않고 ERP 표준 기능을 상당부분 수정하거나 사용자들이 시스템 도입으로 변화된 프로세스를 수용하고 제대고 적응하지 못하기 때문에 초래될 수 있음을 지적하였다. 그리고 비즈니스 프로세스를 ERP 프로세스에 맞추어 변화시키는 구현단계별 활동이 ERP성공적 도입에 근본적으로 중요하며, ERP구현프로세스에서 비즈니스 프로세스 변화 노력과 함께 변화관리 노력이 통합적으로 이루어질 때 비로소 ERP 시스템 도입성과가 달성될 수 있음을 실증적으로 밝혔다. 본 연구의 결과는 ERP 도입을 준비하고 있거나 구현과정에서 적절한 접근방식을 찾지 못해 고민하는 많은 기업들에게 실용적인 ERP구현 가이드로 활용될 수 있을 것이다.

• 디지털산업정보학회논문지
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• 제8권4호
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• pp.167-175
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• 2012

Service-oriented Architecture(SOA) is one of the most recent trends in IT solutions. SOA is a paradigm for organizing and utilizing distributed capabilities that may be under the control of different ownership domains and implemented using various technology stacks. From a technical perspective SOA, can be considered a method for designing and developing IT systems where applications are constructed from loosely coupled and autonomous building blocks. And SOA is a very effective response to the problems faced by companies in terms of reusability, interoperability and reduce coupling between systems that implement their information systems. To exploit these advantages many organizations have decided to evolve their legacy systems towards this architecture. This paper proposes a modeling for SOA based business process generation and testing, and introduces its implementation in the BPEL. And we analyze business process between enterprises, modeling the service-oriented business process with BPEL to realization level. Also, we suggests that UML is used from high-level business problems to the process of low-level problem for Visual and effectively.