• Journal of Intelligence and Information Systems
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• v.14 no.4
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• pp.147-160
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• 2008

BPMS(business process management system) facilitates defining new processes or updating existing processes. However, processing of exceptional or nonroutine task requires the intervention of domain experts or introduction of the situation specific resolution process. This paper assumes sufficient amount of business process exception handling cases are stored in the process repository. Since the retrieval of the best exception handling process requires a good understanding about the exceptional situation, context awareness is an important issue. To facilitate the understanding of exceptional situation and to enable the efficient selection of the best exception handling process, we adopted the 'situation variable' and 'decision variable' construct. A case example for exception handling in the e-commerce delivery process is provided to illustrate how the proposed construct works. Application of the C5.0 algorithm guarantees the construction of an optimum search tree. It also implies that an efficient search path has been identified for the context aware selection of the best exception handling process.

• Proceedings of the Korea Association of Information Systems Conference
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• 2003.11a
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• pp.55-63
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• 2003

Workflow Management System (WFMS) is a software system to support an efficient execution, control and management of complex business processes. Since traditional commercial systems mainly focus on automating processes, they don't have methods for enhancing the task performer's efficiency. In this paper, we propose a new method of executing business processes more efficiently in that a whole process is scheduled considering the degree of the participants' workload. The method allows managing the largest constraints among constituent resources of the process. We utilize DBR scheduling techniques to develop the method. We first consider the differences between workflow process models and DBR application models, and then develop the modified drum, buffer and rope. This leads us to develop WF-DBR (WorkFlow-DBR) that can control the proper size of the task performers' work list and arrival rate of process instances. Use of WF-DBR improves the efficiency of the whole process as well as the participants' working condition. We then carry out a set of simulation experiments and compare the effectiveness of our approach with that of scheduling techniques used in existing systems.

• The KIPS Transactions:PartD
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• v.15D no.5
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• pp.705-712
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• 2008

Recently, interests in the notion of PKMS(Process based on Knowledge Management System) utilizing BPMS(Business Process Management System) and KMS(Knowledge Management System) have been significantly increased. Specially, most public organizations require their own effective knowledge management strategies since public business service needs various knowledge types. Based on a comprehensive framework that reflects lifecycle requirements of KMS and BPMS, we propose an PKMS system architecture, which performs step-by-step knowledge-providing strategy in public organization. To propose a PKMS architecture, this paper first investigates inter-relationships between public business and various knowledge types, and classifies knowledge types into three groups and then we suggest knowledge management strategies considering priority order among knowledge groups. Based on the proposed knowledge management, a PKMS system architecture can combine the advantages of the KM and BPM paradigms. This paper presents the PKMS system applied to employment insurance business part in real environment and demonstrated the advantages via inter-relationships between KM and BPM requirements.

• Proceedings of the Computational Structural Engineering Institute Conference
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• 2007.04a
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• pp.165-169
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• 2007

In order to develop VirtuAlmighty system, CPDM (construction project data management) and CPLM (construction project lifecycle management) model must be settled beforehand. Because most of information systems based on 3D-Design have its own database and business process. So, our team will develop collaboration management architecture of construction process for Decision Support based on PLM (Project Life-cycle Management). This architecture with business processes and Database can be used in process develop, process monitoring with many stakeholders of project, process change management, and so on.

• Proceedings of the KSRS Conference
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• 2004.10a
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• pp.355-357
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• 2004

With the introduction to ebXML and web service related standards, enterprises struggle to adapt to the rapidly evolving technology to meet the complex needs of the enterprise customer. The ability to integrate and interoperate individual services within enterprise and with other enterprise's information technology infrastructure using standard-based business processes is an important element of business process management system. For over 25 years EDI has established VAN based solution of exchanging business information in electronic form. However EDI solutions are only accessible to large organizations due to the cost factor. Moreover lack of well accepted B2B business process standards is hindering the success of promoting interoperability between organizations of any size. ebXML work is focused on defining the standard B2B business process context and its runtime semantics in order to remove these hindrances. However ebXML framework does not recommend any particular implementation model to interact with enterprise internal system. This paper propose a end to end business process management architecture by applying ebXML in the front end of the enterprise system and using BPEL to integrate front end services into related services within enterprise.

• International Journal of Quality Innovation
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• v.9 no.1
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• pp.94-102
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• 2008

When facing the global severe competition, the enterprises all try their best to upgrade the quality, reduce the costs to reach the goal of customer satisfaction. Motorola was the earliest firm creating the term Six Sigma (6 ${\sigma}$); GE was the enterprise successfully fulfilling Six Sigma. The success of these two firms revealed the prominent effects and became the world-class model enterprises. The main purpose of promoting Six Sigma activity was to reduce the possible defects in the business process to the least through designing and monitoring business process in order to reach the goals such as the best quality and efficiency, the lowest costs, the shortest circular process time, maximum profits and customer satisfaction. This research used the Six Sigma technique to improve the business process of ceramics manufacturing plant and find out the major factors of slower core task time by the analytical process of Process Mapping, Pareto Chart, Simu18 simulation software and figures and proposed the improvement measures. Through the confirmation of the case companies, it successfully reduced the core process time and the organizational costs and increased the capacity.

• IE interfaces
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• v.20 no.3
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• pp.257-266
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• 2007

To survive in rapidly changing business environment, the enterprises of all over the world are trying to integrate their IT infra structure and are trying to automate their business process. Service Oriented Architecture (SOA) is being accepted as an IT standard to support efficient system integration and flexible business process automation between enterprises or departments. The material control system is required this software architecture between manufacturing company and materials supply vendors. This paper introduces concept of SOA, relevant technology about SOA such as Web Services and Business Process Execution Language (BPEL) and Enterprise Service Bus (ESB) and describes how to automate materials control process by designing the material control system based on SOA. The analysis of requirements is proceeded by Unified Modeling Language (UML) and SOA delivery strategy is selected the top-down strategy. And this paper describes how to derive services and operations and how to arrange services in three service layers and how to design business process.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.05a
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• pp.772-779
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• 2003

In the real world, business processes are very complex and composed or heterogeneous business activities. As the advent or the Web services enables business processes to be Integrated and to be automated. It makes enterprises integrate heterogeneous business processes from different business partners as well as their internal business processes. To support recent trends in integration of business processes, BPEL, WS-E and WS-T specipications have been established since 2002 WS-C and WS-T describe the reliable business environment including compensation (undo) or completed business processes. The compensation of business processes is a basic requirement for automation or business processes among business partners. Systems implementing these specifications, however, very rarely exist. It's not only because those specifications are developed recently. but also because they are not perfect yet. In this paper, a new business process transaction management, which complements the deficiency of WS-E and WS-T, is suggested. Furthermore, the new approach proposes the business logics for supervisory coordinators which manage serial and parallel business gates The modification or traditional WS-T specification and the simplification or WS-E specification make business processes managed effectively.

• Journal of Korea Society of Industrial Information Systems
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• v.13 no.3
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• pp.63-86
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• 2008

Recently implementing enterprise resource planning (ERP) systems with packaged business software is growing rapidly. The purpose of this article is to provide further insights into the business process change and change management in implementation process of ERP systems. This paper examine an survey of some 146 firms' adoption and implementation of packaged ERP software. In this paper, we propose an integrated approach of business process change and change management of the implementation process. This research highlights the importance of change management for implementing ERP. In addition, we empirically reveals that the eventual success of ERP systems depends on effective business process change and change management during the ERP implementation.

• Journal of Korea Society of Digital Industry and Information Management
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• v.8 no.4
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• pp.167-175
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• 2012

Service-oriented Architecture(SOA) is one of the most recent trends in IT solutions. SOA is a paradigm for organizing and utilizing distributed capabilities that may be under the control of different ownership domains and implemented using various technology stacks. From a technical perspective SOA, can be considered a method for designing and developing IT systems where applications are constructed from loosely coupled and autonomous building blocks. And SOA is a very effective response to the problems faced by companies in terms of reusability, interoperability and reduce coupling between systems that implement their information systems. To exploit these advantages many organizations have decided to evolve their legacy systems towards this architecture. This paper proposes a modeling for SOA based business process generation and testing, and introduces its implementation in the BPEL. And we analyze business process between enterprises, modeling the service-oriented business process with BPEL to realization level. Also, we suggests that UML is used from high-level business problems to the process of low-level problem for Visual and effectively.