• 제목/요약/키워드: Business English

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공공부문에서 고용구조의 최적화 : 호주 고용계획을 위한 시스템 다이내믹스 (Optimising Workforce Structure in Public Sector : the System Dynamics of Employment Planning in Australia)

  • 윤영곤;윤경주
    • 산업융합연구
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    • 제15권2호
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    • pp.1-6
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    • 2017
  • 본 논문은 알고리즘을 활용한 최적화를 바탕으로 한 시스템 다이내믹스 피드백 모델을 통해 고용 시뮬레이션의 특징을 제시하는 목적을 가지고 있고 직위, 근무기간, 계급 등의 요소를 중심으로 적정한 고용 인원을 제시하는 3차원 논리적 판단구조를 제공한다. 호주 육군의 고용정책에 대해 보다 신축적인 고용시스템을 제시할 목적으로 시스템 다이내믹스 모델을 통해 국방부의 변화가 심한 정책에 대한 안정적 고용 적정선을 파악한다. 특히 생산성을 최대로 발휘할 수 있는 필요한 고용 패턴 및 외부 인력의 고용, 내부인력의 타 조직으로 이동 등 다양한 가능성을 분석한다.

Critical Factors for Acceptance of Social Commerce: A Case Study in Oman

  • FAROOQUE, Murtaza;ALMARHOON, Shahrazad;ALHARIZI, Shamma;MOHAMMED, Aref
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.657-665
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    • 2021
  • The study aims to assess the acceptance of social commerce and participate in social commerce amongst Omani people. The questions of the survey Instrument were prepared in English later converted into Arabic. The survey instrument was having two parts; the first part sought the demographic information like age, gender, education, occupation etc. The second part of the instrument was related to the variables, which was in 5-point Likert scale, where 5 means strongly agree while 1 meaning strongly disagree. The data was collected using online and offline surveys, making the number of the valid responses to 478. A conceptual model was developed using the following variables. The selected variables such as "Familiarity" (F), "Trust" (T), "Perceived usefulness" (PU), "Perceived ease of use" (PEU), "Intention to Purchase" (IP). The hypothesis was tested using structural equation modelling. The results indicate that all six hypotheses were supported. The F, T and PEU, and PU was found to be positive and significant related to intention to purchase (p-value 0.003, 0.001, 0.000. & 0.007). Amongst the four, p value of F was found to be the lowest and PU was found to be the highest. This indicate F was strong indicator of IP as compared to others. PUE relates to PU, and F was related to IP.

Topic Modeling Analysis of Beauty Industry using BERTopic and LDA

  • YANG, Hoe-Chang;LEE, Won-Dong
    • 융합경영연구
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    • 제10권6호
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    • pp.1-7
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    • 2022
  • Purpose: The purpose of this study is identifying the research trends of degree papers related to the beauty industry and providing information which can contribute to the development of the domestic beauty industry and the direction of various research about beauty industry. Research design, data and methodology: This study used 154 academic papers and 189 academic papers with English abstracts out of 299 academic papers. All of these papers were found by searching for the keyword "beauty industry" in ScienceON on August 15, 2022. For the analysis, BERTopic and LDA (Latent Dirichlet Allocation) analysis were conducted using Python 3.7. Also, OLS regression analysis was conducted to understand the annual increase and decrease trend of each topic derived with trend analysis. Results: As a result of word frequency analysis, the frequency of satisfaction, management, behavior, and service was found to be high. In addition, it was found that 'service', 'satisfaction' and 'customer' were frequently associated with program and relationship in the word co-occurrence frequency analysis. As a result of topic modeling, six topics were derived: 'Beauty shop', 'Health education', 'Cosmetics', 'Customer satisfaction', 'Beauty education', and 'Beauty business'. The trend analysis result of each topic confirmed that 'Beauty education' and 'Health education' are getting more attention as time goes by. Conclusions: The future studies must resolve the extreme polarization between the structure of the small beauty industry and beauty stores. Furthermore, the researches have to direct various ways to create the performance of internal personnel. The ways to maximize product capabilities such as competitive cosmetics and brands are also needed attentions.

Research Trend Analysis on Customer Satisfaction in Service Field Using BERTopic and LDA

  • YANG, Woo-Ryeong;YANG, Hoe-Chang
    • 융합경영연구
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    • 제10권6호
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    • pp.27-37
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    • 2022
  • Purpose: The purpose of this study is to derive various ways to realize customer satisfaction for the development of the service industry by exploring research trends related to customer satisfaction, which is presented as an important goal in the service industry. Research design, data and methodology: To this end, 1,456 papers with English abstracts using scienceON were used for analysis. Using Python 3.7, word frequency and co-occurrence analysis were confirmed, and topics related to research trends were classified through BERTopic and LDA. Results: As a result of word frequency and co-occurrence frequency analysis, words such as quality, intention, and loyalty appeared frequently. As a result of BERTopic and LDA, 11 topics such as 'catering service' and 'brand justice' were derived. As a result of trend analysis, it was confirmed that 'brand justice' and 'internet shopping' are emerging as relatively important research topics, but CRM is less interested. Conclusions: The results of this study showed that the 7P marketing strategy is working to some extent. Therefore, it is proposed to conduct research related to acquisition of good customers through service price, customer lifetime value application, and customer segmentation that are expected to be needed for the development of the service industry.

The Short-Term Fear Effects for Taiwan's Equity Market from Bad News Concerning Sino-U.S. Trade Friction

  • YANG, Shu Ya;LIN, Hsiu Hsu;LIU, Ying Sing
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.127-137
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    • 2021
  • Mainland China area has been a long-term, major trade rival and partner of Taiwan, accounting for more than 40% of Taiwan's total annual trade exports, and so Sino-US trade friction is expected to have a significant impact on Taiwan's economy in the future. This study focuses on major bad news of Sino-US trade frictions and how it generates short-term shocks for Taiwan's equity market and fear sentiment. It further explores the mutual interpretation relationship between price changes such as VIX, Taiwan's stock market index, and the VIX ETF to identify which factors have information leadership as leading indicators. The study period covers 750 trading days from 2017/1/3 to 2020/1/31. This study finds that, when a policy news is announced, the stock market index falls significantly, the change in the trading price (net value) of the VIX ETF rises significantly, and the overprice rate significantly drops, but VIX does not, showing that fear sentiment exists in the Taiwan's market. The net value of the VIX ETF shows an information advantage as a leading indicator. This study suggests that, when the world's two largest economies clash over trade, the impact on Taiwan's equity market is inevitable, and that short-term fear effects will arise.

Visual Perception Experiment Study on the Brand Effect - Comparison of Domestic and Imported Car Brand -

  • Im, Hajin;Kim, Chiyoung;Kim, Soojung;Yu, Sooyeon;Kwon, Mahnwoo
    • 한국멀티미디어학회논문지
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    • 제24권1호
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    • pp.146-154
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    • 2021
  • Conspicuous consumption is often investigated in Korea and consumers purchase a product to publicly display economic power or social status. The existing studies argue that brand loyalty and luxury brand preferences escalate conspicuous consumption, and it is important to identify different visual perception to understand irrational consumers' behavior. Car emblem as brands' visual identity represents the brand's image, mission and message. Irrational consumers thus are expected have different visual perception to the emblem or logo. To understand the impact of irrational consumer behavior on visual perception, this study explored how brand loyalty and luxury brand preferences impact on the visual perception of car emblems between Korean domestic brand and imported brand. This study used eye tracking technology to measure the respondents' attention on an emblem of the cars. Eye tracking tools analyze fixations and measure the attention on a specific area of interests (AOI). This study explored the maintaining time and frequency on AOI, as well as explored the size of pupil to identify the respondents' attention on the AOI. In this experiment, the logos of domestic cars (i.e., Hyundai and Kia) and foreign cars (i.e., Mercedes-Benz and BMW) were swapped to see how irrational consumer behavior impact on visual perception of car emblem.

Online Shopping Research Trend Analysis Using BERTopic and LDA

  • Yoon-Hwang, JU;Woo-Ryeong, YANG;Hoe-Chang, YANG
    • 융합경영연구
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    • 제11권1호
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    • pp.21-30
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    • 2023
  • Purpose: As one of the ongoing studies on the distribution industry, the purpose of this study is to identify the research trends on online shopping so far to propose not only the development of online shopping companies but also the possibility of coexistence between online and offline retailers and the development of the distribution industry. Research design, data and methodology: In this study, the English abstracts of 645 papers on online shopping registered in scienceON were obtained. For the analysis through BERTopic and LDA using Python 3.7 and identifying which topics were interesting to researchers. Results: As a result of word frequency analysis and co-occurrence analysis, it was found that studies related to online shopping were frequently conducted on factors such as products, services, and shopping malls. As a result of BERTopic, five topics such as 'service quality' and 'sales strategy' were derived, and as a result of LDA, three topics including 'purchase experience' were derived. It was confirmed that 'Customer Recommendation' and 'Fashion Mall' showed relatively high interest, and 'Sales Strategy' showed relatively low interest. Conclusions: It was suggested that more diverse studies related to the online shopping mall platform, sales content, and usage influencing factors are needed to develop the online shopping industry.

모바일 쇼핑채널의 지속가능한 경쟁력에 영향을 미치는 소비자 가치 요인에 관한 연구 (An Empirical Study on Consumer Value Factors in the Sustainable Competitiveness of Mobile Shopping Channels)

  • 허훈;김선영
    • 산업경영시스템학회지
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    • 제45권3호
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    • pp.163-172
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    • 2022
  • The development of ICT technology has created new channels for product sales and promotion, which not only make information accessible to customers as easy as possible, but also provide consumers with much more absolute and comparative information. Modern consumers are exposed so many shopping channels currently, especially mobile-based channels have grown significantly and have become the center of the market. It is true that mobile shopping has led the growth of overall online shopping with the recent development of mobile devices such as smartphones and related software. The importance of strengthening corporate competitiveness and mobile-based management strategies through on line channels continues to increase. At this point, this study attempted to investigate the influencing factors by focusing on the entire distribution channel and mobile shopping channels. As most of previous studies were focused on Internet shopping malls or specific channels, So the research on mobile channels can be judged to be timely and appropriate. Furthermore, it can be said that mobile shopping channels are now presenting empirical implications. In conclusion, it provides practical implications to examine the management strategy of mobile shopping channels from the perspective of consumer value.

품(品)과 질(質)의 연원(淵源)을 통해 살펴본 현대품질경영의 의미 (A Study on the Meaning of Modern Quality Management from the Etymological Perspective of the word PumJil (品質))

  • 서진영;성시훈;유한주;송오현
    • 품질경영학회지
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    • 제44권1호
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    • pp.61-76
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    • 2016
  • Purpose: In order to use a word as academic terminology, we must first take a look at the meaning of that word as it is commonly used and then consider whether or not the connotation of that word is suitable to be used as academic terminology. Presently, the word Pumjil(品質) is being used as academic terminology occupying an important position in the field of business administration in Korea and is usually translated into English as 'quality'. The same is true in Japan. However, as is the case with many Korean words, the meaning that the word implies has a tendency to change gradually over time. This tendency can account for the changes or additions to the meaning a word connotes. Methods: This dissertation aims to escape from such biased ideas and study the meaning of 'Pum-Jil品質' from the view of humanities and exegetics. Then the natural definition of the word as far as business administration is concerned can be considered. Results: 'Pum-Jil品質' has been used amid changes in modern times(historic texts in both Korea and China. In Korea particularly, the word was used in the royal court until comparatively modern times.), and now it is also widely used in the field of business administration. In this process of change, a notable point is that 'Pum-Jil品質', which was originally used to mean 'nature or character of a man', took on a new meaning, 'a certain quality of a thing or a good'. Conclusion: 'Pum-Jil品質' should require basic functional 'quality' of goods or services as a prerequisite. And the functional quality should meet consumers' needs, as the pledge (trust; 信賴) for quality is between suppliers and consumers. Without consumer's trust for goods, the relationship between suppliers and consumers cannot be maintained. So goods must exchange with trust, not expenses. In conclusion, we believe it is reasonable to understand 'Pum-Jil品質' based on the meaning of 'evidence or similar rating for pledge (trust)' from the view of humanities and exegetics. In conclusion, we believe it is reasonable to understand 'Pum-Jil品質' based on the meaning of 'evidence or similar rating for pledge (trust)' from the view of humanities and exegetics.

한·중 직업교육 중심 비즈니스 한국어 교육 연구 (An Analysis on Curriculum for Occupational Purpose of the Business Korean Language Curriculum between South Korea and China)

  • 이장패;박창언
    • 예술인문사회 융합 멀티미디어 논문지
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    • 제9권2호
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    • pp.153-161
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    • 2019
  • 본 연구에서는 현재 한중 비즈니스 한국어 교육의 연구 동향을 점검하고 앞으로의 방향성을 짚어보는데 그 목적을 두고 있다. 2002년부터 매년 경선을 통해 위탁업체를 선정하여 실시하고 있는 유럽연합 상공회의소 주관의 한국어 과정은 직업을 위한 한국어 교육의 대표적인 예이다. 이러한 목표와 요구를 달성하기 위해서 직업 업무 능력을 향상시키는 교육과정의 개발이 매우 시급하다. 한국어 교육에서 '직업 목적 한국어'를 '비즈니스 한국어'라는 용어로 광범위하게 사용하고 같은 의미로 분류하고 있어 용어에 대한 좀 더 명확한 구분이 필요하다는 지적이 있었다. 모든 언어 교육의 그렇듯이 한국어 교육은 외국인에게 한국어를 가르치는 일만을 의미하는 것이 아니라 교수·학습을 통해 학습자들이 교실에서 배운 한국어를 교실 밖의 여러 상황에 적용하여 사용할 수 있도록 둡는 과정이다. 그리고, 현재 중국의 4년제 대학 한국어과에서 실시하고 있는 교육과정은 한국어과 교육 목표와 사회 요구를 달성하기 위한 업무 능력을 획득하기에 부족한 점이 많다. 중국에서의 한국어 교육은 외국어 교육 중의 하나이고 비통용 언어(Minor Languages) 교육으로서 영어 교육 등 외국어 교육과 다르다.