• International Journal of Advanced Culture Technology
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• v.11 no.2
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• pp.49-55
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• 2023

This study aims to analyze research trends related to the exhaustion of hotel employees and social workers and present the tasks and directions of future exhaustion research for hotel employees and social workers. To this end, 423 candidates for registration and registration of the Korea Research Foundation from 2012 to 2022 and master's and doctoral dissertations (178 papers) were analyzed according to the research period, research topics, research subjects, and research methods. As a result, from 29 papers in 2012, 49 studies were published in 2013, and 53 studies in 2020, indicating that they are gradually rising. Second, job burnout was the highest among hotel employees and social workers, followed by interpersonal relationships, practice, career, techno, safety accidents, and job burnout. Third, hotel employees and social workers were the highest among the subjects related to the exhaustion of hotel employees and social workers, followed by hotel employees and social workers. Fourth, quantitative research was conducted the most as a method for the exhaustion of hotel employees and social workers, and qualitative research was conducted a lot. According to these research results the study suggests that it is necessary to rediscover the meaning of research on burnout of hotel employees and social workers, which directly affects hotel employees and social workers, and to find ways for hotel employees and social workers to feel less burnout.

• Journal of the Korea Society of Computer and Information
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• v.23 no.9
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• pp.157-162
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• 2018

The purpose of this study is to investigate the relationship between resilience, burnout, and self-efficacy of Public Social Workers and to draw implications for effective management of Public Social Workers. In order to accomplish this study purpose, the resilience of Public Social Workers as an independent variable, burnout as a dependent variable of occupational identity, and self-efficacy as a moderating variable were selected. The causal relationship between resilience and burnout and the moderating effect of self-efficacy were analyzed. As a result of the analysis, the resilience of Public Social Workers showed a significant effect on burnout, and the effect of resilience on burnout varied according to self-efficacy, so there was a moderating effect of self-efficacy. Based on the results of this analysis, the theoretical implications and policy implications of this study are suggested.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.1
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• pp.135-144
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• 2012

The purpose of this research study is to find factors associated with burnout in social workers in public sector. This study examined the impact of social support and job-related tension on burnout of social workers in public sector. A participant of 300 social workers in public sector were recruited from Inchen city and completed the questionnaires during August, 2011. Data were entered into simple regression and hierarchical multiple regression analyses. First, women had a little higher mean score of burnout than men. However, this was not a statistically significant difference. Job Classification and year of work experiences were very important predictors for burn-out of social workers in public sector. Second, there was a strong positive relationship between job-related tension and burnout. Third, there was a strong negative relationship between social support and burnout. As the perception about social support by social workers increased, the level of burnout tended to decrease. Finally, the set of analyses examined the impact of social support after controlling for effects of demographic variables and job-related tension. Perceived social support, job-related tension made a significant contribution in burnout. The results of this research study provide several implications for social work practices. More research is needed regarding the effects of social support and job-related tension on burnout of social workers in public sector. For social works in public sector, supervision from supervisors appeared to have a protective effect against social workers' burnout.

• International Journal of Contents
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• v.8 no.3
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• pp.57-63
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• 2012

Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals because it negatively impacts employees' job attitudes and leads to undesirable behaviors. The purpose of this study was to examine the negative effects of job burnout on the organizational commitment and organizational citizenship behavior of social worker. Organizational citizenship behaviors are efforts by employees above and beyond what is expected. For the research, burnout was consisted of emotional exhaustion(EE), depersonalization(PA) and diminished personal accomplishment(DP) by Maslach and Jackson's MBI. This study analyzed 342 social workers in private social welfare organizations by survey. The results of this study were summarized as follows: Social Workers had negative correlation to burnout on the organizational commitment and organizational citizenship behavior. Especially, EE, PA and DP had a negative effect on the organizational commitment; PA and DP had a negative effect on the organizational citizenship behavior. This study finally discussed theoretical implications for future study and practical implications for burnout strategies on the results.

• Journal of vocational education research
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• v.30 no.4
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• pp.129-141
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• 2011

The aim of this study was to investigate the influence of self efficacy, emotional labor, and social support on job center workers' psychological burnout. The data in the study were collected from 132 workers who work for job center in Busan, Ulsan, Gimhae, and Jinhae, and Self-Estimate Inventory, Emotional Labor Scale, Social Support Scale, and Maslach Burnout Inventory were used. Correlation analysis and multiple regression analysis were applied for data processing. The results of the study are as follows. First, the study found a correlation between job center workers' self efficacy and psychological burnout, with higher self efficacy being less burnout. This shows that self efficacy has an meaningful influence on job center workers' psychological burnout. Second, it also found a correlation between job center workers' emotional labor and psychological burnout, with higher emotional labor being more burnout. However, multiple regression analysis indicates that frequency of emotional display, attentiveness to required display rule, and emotional dissonance which are sub-factors of emotional labor have a negative influence on psychological burnout. Third, it found a correlation between job center workers' social support and psychological burnout, with higher social support being less burnout. Among sub-factors of social support, material support and evaluative support have a meaningful influence on psychological burnout statistically. Fourth, it showed that self efficacy has a high influence on psychological burnout. This research suggests to provide basic materials which are a great help to study job center worker's psychological burnout, and proposes to arrange various program for developing human resources of job center as a public employment organization.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.12
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• pp.218-226
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• 2020

This study was conducted to investigate the relationships between job stress, stress coping strategies, empathy ability, and burnout in social workers at long-term care facilities. Data was collected from 201 social workers in three cities from March to May 2020 using structured questionnaires. Data was analyzed by descriptive statistics, t-test, ANOVA, Pearson correlations, and hierarchical multiple regression. Results showed that burnout significantly differed according to age, marital status, and career among the general characteristics. In the relationships between major variables, burnout showed a significant positive correlation with job stress and showed significant negative correlations with stress coping strategies and empathy ability. The major factors affecting burnout were job stress and empathy ability, which explained 72.3% of the variance. The results of this study suggest that job stress and empathy ability are important factors for burnout. Findings indicate a need to decrease job stress and increase empathy ability to prevent the burnout of social workers. Further studies are needed to examine burnout prevention strategies for social workers.

• Journal of Families and Better Life
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• v.24 no.1 s.79
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• pp.55-69
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• 2006

This study has been performed to investigate group differences and determining factors of burnout of the workers in elderly living facilities. In this study, 131 male and female workers composed of social workers, health practitioners, and other management workers were selected among 23 retirement and nursing facilities in Korea between 2003 and 2005. They were asked about their socioeconomic background, working environment, and their perceptions on burnout in the working places. As for main dimensions of the burnout, there were three elements such as emotional weariness, diminishing personal accomplishment, and depersonalized behaviors. Particularly in this study, the depersonalized behaviors were defined as aggressive or rude verbal and behavioral outbursts from anger. As a result of this study, the following results were found: Most workers have medium level of perception on their commitment and burnout, but there. are some risk factors; newly married young workers were less satisfied or fairly rewarded with their job and as a result, they have significantly higher level of emotional weariness but lower feeling of personal accomplishments. In addition, they occasionality practiced aggressive or rude behaviors such as yelling, threatening, and physically harassing As for the influence of determining variables, long-time workers of long established facilities were more satisfied and less burnout. In addition, there are some impacts of job category; health practitioners were more burnout than social workers. In this study, suggestions are made as follows: first, guiding and settlement programs should be developed for the newly started young married workers, particularly at early stage of their career. Second, future aspects of facility visions should be guided for the workers, so that they are relieved from stressful routines without any future plan. Third, medical workers such as physical therapists and nurses should be further monitored for main reasons of increasing their stress.

• Journal of the Korea Convergence Society
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• v.9 no.11
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• pp.455-464
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• 2018

This study aim to identify the trends of existing scholarly research on the issue of burnout among social workers in South Korea. For this purpose, 50 domestic articles that are registered(or nominated to be) in the National Research Foundation of Korea between 1995 and November 2016 were reviewed. Content analysis was conducted with regard to the subjects of research, research themes, and the methodologies used. The findings showed that the subjects were mainly social workers providing services in private than in public settings. Major themes of the research included examining risk or protective factors, consequences of burnout, mechanisms of burnout, mediating effects of burnout on certain relationships, and subjective experience of social workers' burnout. As for methodologies used, quantitative approach was predominant. Findings of this study suggested research effort to extend scope of research subjects and methodology. Testifying more burnout-related factors would contribute to the future research as well. The results of the study will provide academic implications for future research in this field.

• The Journal of the Korea Contents Association
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• v.17 no.3
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• pp.350-358
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• 2017

The purpose of this study is to examine the influences of coping strategies and vocational self-efficacy on burnout among social workers in long-term care hospitals. Using a convenience sample, researchers collected responses from 138 participants in those long-term care hospitals that have at least 100 sick beds among 528 hospitals(as of September 2015) registered as members of the Korean Association of Geriatric Hospitals. Multiple regression analyses revealed that working hours, externalizing strategies, vocational self-efficacy and group efficacy were significantly correlated with burnout of social workers. In other words, longer working hours led to higher degrees of burnout and higher levels of externalizing strategies, job efficacy, and group efficacy led to lower degrees of burnout in job performance. Based on the study results, it was discussed to relieve the extent of burnout among social workers in long-term care hospitals such as reinforcement of systematic supervision, development of burnout prevention program and on-the job training.

• Journal of the Korea Society of Computer and Information
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• v.16 no.5
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• pp.173-183
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• 2011

The purpose of this study is to suggest the policy implications through the analysis on the effects of social workers' negative reactions for client violence on burnout. Especially, This study is focused on identifying the moderating effects of demographic characteristics and institutional confrontations system. This study was carried out based on survey of social workers on social welfare facilities located in G metropolitan city and J province. The major findings can be summarized as follows. First, Social workers' negative reactions toward client violence affect on burnout significantly. Second, demographic characteristics and institutional confrontations system moderate the relationship between social workers' negative reactions toward client violence and their burnout. This study suggested some implications basing on the analytical results.