• 무역학회지
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• 제42권3호
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• pp.143-172
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• 2017

본 연구는 중국소비자들을 대상으로 한국 제품 브랜드 진정성에 영향을 미치는 선행요인들이 그들의 한국 제품 브랜드에 대한 진정성 인식에 영향을 미쳐 한국 제품 브랜드만의 독특한 아우라를 느끼게 하는지를 살펴보고자 하였다. 이를 위해 본 연구에서는 선행연구들이 특정 상황에 맞춰 브랜드 진정성의 선행요인들을 살펴본 것과는 다르게 전체적인 관점에서 한국 제품 브랜드 진정성에 영향을 미치는 선행요인들로 브랜드 일관성, 지속성, 개별성, 권위성, 윤리성 등을 구성하였다. 이를 분석하기 위해 중국의 베이징, 상하이, 광저우 등의 한국 제품 브랜드 매장을 방문한 400명의 중국소비자들을 대상으로 설문을 진행하여, 자료를 수집하였다. 분석 결과 한국 제품 브랜드에 대한 지속성, 개별성, 권위성은 브랜드 진정성에 긍정적인 영향을 미쳤지만, 브랜드 일관성과 윤리성은 영향을 미치지 않는 것으로 확인되었다. 또한 한국 제품 브랜드 진정성은 한국 제품 브랜드 아우라에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구의 결과는 최근 중국소비자들에게 브랜드 진정성이 중요한 구매의사결정 요인이 됨에 따라 중국시장을 목표시장으로 하는 한국 기업들이 자사 브랜드의 진정성을 높이기 위한 전략적 시사점을 제공할 수 있다. 또한 한국 기업들이 자사 브랜드만의 독창적 가치인 브랜드 아우라를 구축하기 위해서는 먼저, 중국소비자들에게 자사 브랜드가 신뢰할 수 있고, 믿을 수 있는 브랜드라는 것을 인식시켜야 한다는 시사점을 제공할 수 있다.

• 한국조리학회지
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• 제23권5호
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• pp.178-186
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• 2017

As a marine city, Busan has the largest factory of fish cake. Busan also has many brands about Busan fish cake. So, this study was conducted on Busan residents to investigate their awareness and preference of Busan fish cake for age-specific purposes. 239 copies of the questionnaire were selected as research subjects, and the SPSS 18.0 was used for frequency analysis, chi-square distribution, analysis and regression analysis. The results were as follows. First, it showed that the brand name of Busan Fish cake has a high preference. Second, there was a high preference for frying. In particular, it turned out to be the most preferred in their 20s. Third, it showed that people in their 60s liked fish cake best. Fourth, in twenties, it turned out to be the largest shopping mall in instant fish cake store. In the linear regression analysis, reliability of brand name "Busan fish cake" appeared to affect preferences. The traditional value of Busan fish cake appeared to affect preferences.

• 한국조리학회지
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• 제23권8호
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• pp.173-183
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• 2017

The purpose of this study is to investigate the causal relationship between new brand awareness and new brand awareness according to type of restaurant menu purchase information. This study will provide basic research data on viral marketing strategy through online marketing of restaurant companies. The purpose of this study is to investigate the effect of information obtained through blog information and SNS advertisement on word effect (information acceptance and information transfer) and to investigate the effect of word of mouth effect on consumers' purchase intention. A total of 206 samples were used for this analysis and regression analysis was performed using SPSS 18.0. The results of the study are as follows. First, experience type, timely relevance and consensus among the characteristics of blog information affect information acceptance. Experience, and accuracy are affecting information delivery. Second, information discomfort among the characteristics of SNS advertising information influences the acceptance of information. Information, entertainment and trust are affecting information dissemination. Third, information acceptance and information diffusion affect purchase intention.

• 한국인터넷방송통신학회논문지
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• 제20권5호
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• pp.97-105
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• 2020

스마트폰 애플리케이션 이용의 보편화와 비대면소비활동이 맞물리면서 새로운 소비환경이 도래하고 있다. 본 연구는 스마트폰 쇼핑 브랜드 앱의 UI 기능적요인 경험을 통하여 광고효과로서 선호도와 브랜드신뢰를 측정하고 만족에 미치는 인과구조적 관계 규명에 목적을 두고 진행되었다. 이론적 연구를 토대로 연구모형을 설정하고, 설문조사로 수집된 223명의 자료를 SPSS 25.0 프로그램을 활용하여 분석하였다. 분석 결과, 앱 UI 기능적요인은 광고효과에 부분적으로 영향을 미침이 확인되었고, 광고효과는 만족에 유의미한 영향을 미치는 것으로 조사되었다. 본 연구 결과는 브랜드 쇼핑 앱의 마케팅 커뮤니케이션의 기초 연구자료를 제시해 줄 수 있을 것이다.

• 유통과학연구
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• 제20권4호
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• pp.9-19
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• 2022

Purpose: Mothers determines all household requirements and decides almost all their related things. The purpose of this study was to examine several independent variables on customer loyalty among mothers in The Asian Parents Indonesia community. The independent variables include advertising on Instagram, brand image, word-of-mouth, community cohesiveness, while the dependent variable is purchasing decisions. Research design, data, and methodology: This quantitative study uses a survey method for the Asian Parents Indonesia community members, listed on its website. The population of this community was recorded at 1,310, with a sample of 135 respondents. Data processing is done by using Structural Equation Model using Smart-PLS software. Results: Variables that significantly affect purchasing decisions and customer loyalty are word-of-mouth,summarized in a testimony, advertising on Instagram, and brand image. However, community cohesiveness does not affect customer loyalty to a brand. Conclusion: The results of this test propose significant implications for developing the relationship between baby toiletries producers and customers through word-of-mouth testimonials and advertisements on Instagram while community cohesiveness in maintaining customer loyalty using a brand is not influential, but interactions that occur within the community become a reference for mothers to choose a baby toiletries product.

• 한국융합학회논문지
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• 제11권6호
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• pp.153-161
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• 2020

본 연구는 소비자의 성격특질과 브랜드 트라이벌리즘의 기본적 관계를 탐색하고, 브랜드 트라이벌리즘과 브랜드 몰입의 관계에 작용하는 브랜드 신뢰성과 지각된 전환비용의 매개효과를 알아보고자 하였다. 이를 위해 본 연구는 젊은 소비자가 선호하는 중저가 의류 브랜드를 대상으로 대학생 표본에게 설문조사를 실시하고 총 394명의 데이터(여자 213명, 남자 181명)를 타당한 자료로 분석하였다. 연구결과, 소비자의 성격특질 가운데 외향성, 성실성, 정서안정성은 브랜드 트라이벌리즘의 형성과 유의미하게 관련된 것으로 나타났다. 또한, 브랜드 트라이벌리즘은 브랜드 몰입에 직접적으로 영향을 주었고, 브랜드 신뢰와 전환비용도 브랜드 몰입에 직접 영향을 주는 것으로 나타났다. 한편, 브랜드 신뢰성은 브랜드 트라이벌리즘과 브랜드 몰입의 관계를 매개하는 것으로 나타난 반면, 지각된 전환비용은 유의미한 매개효과를 보이지 않았다. 본 연구의 결과는 브랜드 트라이브의 강한 정서적 유대감이 전환장벽과 비용을 높여 브랜드 이탈을 막고 브랜드 관계에 대한 몰입을 향상시키는 역할을 할 수 있음을 시사한다.

• Human Ecology Research
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• 제55권4호
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• pp.399-417
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• 2017

The recent globalization of the consumer market has highlighted the importance of a brand; subsequently, brand extension is strategically used to launch of various products and services. Especially, various and new services based on information and communication technology for the convenience of consumers have been provided continuously. This study examined consumer's evaluation for brand extension centered on the brand extension as a mobile payment service through consumer propensity and familiarity as well as attitude toward a brand. The research is as follows. First, it shows that self-efficacy and implicit theories among consumer characteristics positively influence familiarity and attitude toward a brand. Second, it shows that the planned consumption tendency among consumption characteristics of a consumer positively affect familiarity toward a brand. Third, it is confirmed that the brand extension on parents brand affects the attitude towards brand extension, and the attitude towards brand extension is connected to a willingness to recommend through the purchase intention. This study empirically confirms the importance of consumer propensity, the consumer's perception, and evaluation towards the brand extension of the company as well as the continuous efforts and required company activities to build and form a positive attitude and familiarity of consumers for the brand. This study can be used as basic data for the strategy development of brand extensions in service companies.

• 한국콘텐츠학회논문지
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• 제15권10호
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• pp.495-503
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• 2015

본 연구는 소비자가 실제 제품이나 브랜드 사용 이외에 광고나 판매촉진 등 기업의 마케팅활동에 의해서도 브랜드를 경험할 수 있고 이러한 경험을 통하여 자아인식과 소비자-브랜드관계가 향상될 수 있음을 밝히고자 하였다. 총 248명을 대상으로 갤럭시S 스마트폰 브랜드에 대한 조작물로 브랜드를 경험하게 한 결과 브랜드경험 이후 긍정적 감정과 자아인식이 향상되었고, 긍정적 감정 또한 자아인식을 향상시킬 수 있는 것으로 나타났다. 이는 실제 브랜드를 이용하여 브랜드경험이 자아인식에 미치는 효과를 검증하였다는 점에서 중요하다. 또한 브랜드경험과 이를 통한 자아인식의 향상은 소비자-브랜드관계에 유의한 영향을 미치게 되며 궁극적으로 만족도, 추천의도 및 재구매 의도 등을 포함하는 브랜드 애호도까지 영향을 미치게 된다. 따라서 강력하고 매력적인 브랜드를 경험하는 것은 소비자에게 긍정적 감정의 형성이라는 혜택을 줄 수 있으며, 기업차원에는 소비자-브랜드관계를 통하여 구매의도 및 추가지불의도에까지 영향을 미칠 수 있는 관계를 밝혀낸 점이 주목할 만하다.

• 산경연구논집
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• 제13권4호
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• pp.35-49
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• 2022

Purpose - According to the recently changing consumer smart environment and consumer decision-making process, this study investigates the structural relationship between electronic(online) WOM information characteristics and brand community experience value types on specific brand reliability and brand transformation. In particular, the characteristics of word of mouth information and the experience value of brand community users were divided into detailed fac tors and approached. Methodology - In order to proceed with this study, we review previous studies and setting hypotheses. The hypothesis was verified through a survey that was conducted for the consumers with online consumption activities in less than six months. With reference to previous studies, operational definition was made for the questionnaire design. In order to verify the hypothesis, 282 people were statistically analyzed through the survey This data were used for AMOS for confirm hypothesis established. Results - eWOM information characteristics were classified into usefulness, timeliness and un-bias, and online community experience values were classified into interaction, playfulness, and virtuality. In addition, it is to investigate the relationship between the brand reliability and user's experience value in brad community. The main results are as follows. The first result was that usefulness and un-bias, which are the eWOM information characteristics had a positive effect on forming brand reliability. However, the factor of timeliness did not affect brand reliability. Second, in terms of user experience value and brand reliability in the brand community. It was fo und that experience values such as interaction, playfulness, and vituality all had a positive influence on brand reliability. Third, it was found that brand reliability has a positive influence on the on-line conversion activity of users. Conclusions - Through this study, the field of online consumer behavior research is expanding, and this study suggested that careful management is necessary according to the type or characteristics of eWOM information. Additionally, it presents the importance of the user's empirical value in the brand community influencing brand attitude and reliability. In practice, the implementation of the marketing communication mix in digital marketing has recently been underway to enhance the conversion behavior of users. At this level, it also reveals the preceding factors that increase user conversion behavior.

• 복식문화연구
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• 제25권1호
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• pp.88-103
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• 2017

The rapid growth in the popularity of social media sites has meant that social media has become an important communication channel for brands. Brands create brand pages on social media to cultivate positive and strong relationships with consumers. This study seeks to enhance our understanding of how fashion brand pages in social media foster consumer-brand relationships by exploring the factors that affect the development of consumer-brand relationships. Drawing on the parasocial interaction theory, this study proposes parasocial interaction as a key factor of this process. Specifically, this study proposes four antecedents (vividness, interactivity, social presence, and focused attention) of consumers' parasocial interaction with brand pages, which further affects consumer responses in terms of affective engagement and brand loyalty. An online survey was administered with consumers who have followed and visited at least one fashion brand page via a social networking site (SNS). Structural equation modeling revealed that consumers' perceptions of vividness, interactivity, social presence, and focused attention on a fashion brand page positively affected their feelings towards parasocial interaction with the brand page, which in turn led to their affective engagement with the brand page and consequent brand loyalty. These findings suggest that consumers build relationships of varying degrees with brand pages in a similar manner to that with people, which leads to their development of a positive relationship with the brand. This study concludes with discussions and practical implications.