• Title/Summary/Keyword: Behavior Coordination

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The Effects of Emotional Dissonance and Service Sabotage on Skin Experts Who Have Experienced Inappropriate Customer Behavior (피부전문가들이 경험한 고객 불량행동이 감정부조화 및 서비스 사보타주에 미치는 영향)

  • Sung, Young-Whan;Lee, Young-Jo
    • Journal of the Korean Applied Science and Technology
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    • v.38 no.6
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    • pp.1493-1501
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    • 2021
  • The purpose of this study is to investigate the effect of emotional dissonance and service sabotage on skin experts who have experienced inappropriate customer behavior. To achieve the purpose of the study. 383 skin experts in Seoul and Gyeonggi-do were selected as the subjects of the study. As for the analysis method, frequency analysis, factor analysis, reliability analysis, correlation analysis, and multiple regression analysis were performed, and the following research results were derived through such research procedures. Inappropriate customer behavior showed a positive (+) correlation with emotional dissonance, and emotional suppression of emotional dissonance affects service sabotage.

How to Enhance an Employee's Organizational Citizenship Behavior (OCB) as a Corporate Strategy

  • KANG, Eungoo;HWANG, Hee-Joong
    • The Journal of Industrial Distribution & Business
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    • v.14 no.1
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    • pp.29-37
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    • 2023
  • Purpose: This study is to explore how to enhance an organizational citizenship behavior (OCB) for private companies, boosting their employees; performance. With OCB in place, businesses won't have to worry about employees engaging in harmful or counterproductive actions. Better coordination will benefit employees' skill sets and the company's overall performance. Research design, data and methodology: We used a data extraction form and present it as an appendix. These forms could demonstrate to the reader what the present authors looked for and how they found it. We also investigated to obtain text datasets whether any extractions were carried out in duplicate, and, if so, whether duplicate abstraction was carried out independently. Results: There are four solutions to boost employees' OCB for HR practitioners: 'Creating an Environment that Supports Constructive OCB', 'Encouraging Productive Behavior in the Workplace and Reward properly, 'Integrating Corporate Citizenship into Performance Evaluations', and 'Training to Use OCB and Educating on its Benefits'. Conclusions: Based on the research findings of the current study, this study strongly concludes that OCB should be encouraged, and employers and employees should collaborate on efforts to boost morale and increase productivity. As a direct result of their efforts, their firms enjoy improved earnings while experiencing reduced overhead costs.

Experimental Evaluation of Shear Behavior Considering Friction Element Detachment on Pot Bearing (포트받침의 마찰요소 이탈을 고려한 전단거동 실험 평가)

  • Yoon, Hyejin;Cho, Chang-Beck;Kim, Young-Jin;Kang, Jun Won
    • Journal of the Earthquake Engineering Society of Korea
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    • v.27 no.4
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    • pp.181-186
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    • 2023
  • In this study, considering the expansion/contraction behavior of the upper structure at all times and the abnormal behavior of the receiving friction elements that allow horizontal movement during earthquakes, a port receiving test body simulating the protrusion of the friction elements was created and the modulus performance was evaluated. In order to confirm the influence of the friction element's projection, the friction element's degree of separation was divided into four stages, and the shear behavior of the test specimen and the friction coefficient were confirmed. As a result of the experiment, it was found that the friction load increases as the protrusion degree of the friction element increases. On the other hand, as the degree of protrusion of the coefficient of friction increases, the coefficient of friction also increases. It was confirmed that damage to the friction elements during use increases the coefficient of friction, hinders smooth expansion and contraction of the upper structure, and causes stress concentration at the fixed-end support.

Preparation and Crystal Structures of Silver(I), Mercury(II), and Lead(II) Complexes of Oxathia-Tribenzo-Macrocycles

  • Siewe, Arlette Deukam;Ju, Huiyeong;Lee, Shim Sung
    • Bulletin of the Korean Chemical Society
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    • v.34 no.3
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    • pp.725-730
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    • 2013
  • An investigation of the coordination behavior of sulfur-containing mixed-donor tribenzo-macrocycles $L^1-L^3$ ($L^1$: 20-membered $O_3S_2$, $L^2$: 20-membered $O_2S_3$, and $L^3$: 23-membered $O_4S_2$) with $d^{10}$-metal ($Ag^+$, $Hg^{2+}$, and $Pb^{2+}$) salts is reported. The X-ray structures of five complexes (1-5) with different structural types and stoichiometries, including mono- to dinuclear species have been determined. Reactions of $L^2$ and $L^3$ with the silver(I) salts ($PF_6{^-}$ and $SCN^-$) afforded two dinuclear 2:2 (metal-to-ligand) complexes with different arrangements: a sandwich-type cyclic dinuclear complex $[Ag_2(L^2)_2](PF_6)_2{\cdot}3CH_2Cl_2$ (1) and a linear dinuclear complex $[Ag_2(L^3)_2(SCN)_2]$ (2), in which two monosilver(I) complex units are linked by an Ag-Ag contact. Reactions of $L^1$ and $L^2$ with mercury(II) salts ($SCN^-$ and $Cl^-$) gave a mononuclear 1:1 complexes $[Hg(L^1)(SCN)_2]$ (3) and $[Hg(L^2)Cl_2]$ (4) with anion coordination in both cases. $L^2$ reacts with lead(II) perchlorate to yield a mononuclear sandwich-type complex $[Pb(L^2)_2(ClO_4)_2]$ (5), giving an overall metal coordination geometry of eight with a square antiprism arrangement. From these results, the effects of the donor variation and the anioncoordination ability on the resulting topologies of the soft metal complexes are discussed.

A Study on Community Perceptions of Common Cancers, Determinants of Community Behaviour and Program Implementation in New Delhi, India

  • Seth, Tulika;Kotwal, Atul;Thakur, Rakesh Kumar;Ganguly, K.K.
    • Asian Pacific Journal of Cancer Prevention
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    • v.13 no.6
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    • pp.2781-2789
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    • 2012
  • Assessment of perceptions of the community, the determinants and development of their behavior regarding common malignancies, helps in establishing evidence-based activities for prevention and early diagnosis of cancer. However information on this important aspect is lacking in our country. Qualitative methods were here used to obtain information through in depth interviews and Focus Group Discussions (FGDs) with all categories of identified stakeholders. Most were unaware of the activities of the cancer control program. Even the providers were not fully conversant. All respondents mentioned lack of diagnostic and treatment facilities in government, primary and secondary level facilities. Perceptions of different categories of stakeholders regarding why many community members did not attend screening camps and other services reflect the determinants of community behavior, acting independently as well as in combination. The cancer control program was thought to be restricted only to some private facilities and overcrowded government tertiary care facilities where the visits were time consuming. Almost all the facilities were considered curative oriented. Issues of supervision, monitoring and feedback were inadequately addressed by providers who were inadequately trained in many program activities. The program lacked effective planning, coordination and appropriate implementation at the grass roots level in Delhi. Social mobilization was grossly inadequate, as most of the community members were unaware of the existence of the program. Misconceptions about the risk factors, signs and symptoms, diagnosis, and treatment were common amongst community members as well as many of the providers. Thus the national cancer control program in our country needs further community participation and social mobilization. Accessibility, availability, acceptability and affordability of various preventive, curative and rehabilitative activities, as well as intersectoral coordination, training, supervision and monitoring of program activities, all need to be addressed to ensure the success of this important public health program.

An Improved Multi-level Optimization Algorithm for Orthotropic Steel Deck Bridges (강바닥판교의 개선된 다단계 최적설계 알고리즘)

  • 조효남;이광민;최영민;김정호
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.16 no.3
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    • pp.237-250
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    • 2003
  • Since an orthotropic steel deck bridge has large number of design variables and shows complex structural behavior, it would be very difficult and impractical to directly use a Conventional Single Level (CSL) optimization algorithm for its optimum design. Thus, in this paper, an Improved Multi Level Design Synthesis (IMLDS) optimization algorithm is proposed to improve the computational efficiency. In the proposed IMLDS algorithm, a coordination method is introduced to divide the bridge into main girders and orthotropic steel deck with preserving the characteristics of the structural behavior. For an efficient optimization of the bridge, the IMLDS algorithm incorporates the various crucial approximation techniques such as constraints deletion, Automatic Differentiation (AD), stress reanalysis, and etc. In the case of orthotropic steel deck system, optimum design problems are characterized by mixed continuous discrete variables and discontinuous design space. Thus, a modified Genetic Algorithm (GA) is also applied to optimize discrete member design for orthotropic steel deck. From the numerical example, the efficiency and convergency of the IMLDS algorithm proposed in this paper is investigated. It may be positively stated that the IMLDS algorithm will lead to more effective and practical design compared with previous algorithms.

Properties of N-butyl-N-methyl-pyrrolidinium Bis(trifluoromethanesulfonyl) Imide Based Electrolytes as a Function of Lithium Bis(trifluoromethanesulfonyl) Imide Doping

  • Kim, Jae-Kwang;Lim, Du-Hyun;Scheers, Johan;Pitawala, Jagath;Wilken, Susanne;Johansson, Patrik;Ahn, Jou-Hyeon;Matic, Aleksandar;Jacobsson, Per
    • Journal of the Korean Electrochemical Society
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    • v.14 no.2
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    • pp.92-97
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    • 2011
  • In this study we have investigated the Li-ion coordination, thermal behavior and electrochemical stability of N-butyl-N-methyl-pyrrolidinium bis(trifluoromethanesulfonyl)imide ($Py_{14}TFSI$) with lithium bis(trifluoromethanesulfony)imide (LiTFSI) doping intended for use as electrolytes for lithium batteries. The ionic conductivity is reduced and glass transition temperature ($T_g$) increases with LiTFSI doping concentration. Also, the electrochemical stability increases with LiTFSI doping. A high LiTFSI doping could enhance the electrochemical stability of electrolytes for lithium batteries, whereas the decrease in the ionic conductivity limits the capacity of the battery.

Design and Behavior of Validating Surge Protective Devices in Extra-low Voltage DC Power Lines (특별저전압 직류 전원회로에 유용한 서지방호장치의 설계와 특성)

  • Shim, Seo-Hyun;Lee, Bok-Hee
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.29 no.3
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    • pp.81-87
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    • 2015
  • In order to effectively protect electrical and electronic circuits which are extremely susceptible to lightning surges, multi-stage surge protection circuits are required. This paper presents the operational characteristics of the two-stage hybrid surge protection circuit in extra-low voltage DC power lines. The hybrid surge protective device consists of the gas discharge tube, transient voltage suppressor, and series inductor. The response characteristics of the proposed hybrid surge protective device to combination waves were investigated. As a result, the proposed two-stage surge protective device to combination wave provides the tight clamping level of less than 50V. The firing of the gas discharge tube to lightning surges depends on the de-coupling inductance and the rate-of-change of the current flowing through the transient voltage suppressor. The coordination between the upstream and downstream components of the hybrid surge protective device was satisfactorily achieved. The inductance of a de-coupler in surge protective circuits for low-voltage DC power lines, relative to a resistance, is sufficiently effective. The voltage drop and power loss due to the proposed surge protective device are ignored during normal operation of the systems.

Study of Effect of tunnelling on pile group - Numerical Analysis (터널 굴착이 무리말뚝거동에 미치는 영향에 대한 수치해석연구)

  • Woo, Seung-Je;Choi, Go-Ny;Yoo, Chung-Sik
    • Proceedings of the Korean Geotechical Society Conference
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    • 2010.09b
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    • pp.96-103
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    • 2010
  • This paper presents of effect of tunneling on pile group of being operated bridge using Three-dimensional numerical modeling to study the effect of coordination of tunneling location under discontinuous group pile. In order to find idealistic tunneling location that causes settlement, change of stress on the piles and movement of soil at a minimum, a fully coupled 3D finite element model is adopted. The study contains pile settlement, axial force on each piles in the group, axial displacement of piles and soil behaviour caused by tunneling. Based on the result some insights into the pile behavior due to tunneling obtained from numerical analysis were mentioned and discussed.

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A new mindlin FG plate model incorporating microstructure and surface energy effects

  • Mahmoud, F.F.;Shaat, M.
    • Structural Engineering and Mechanics
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    • v.53 no.1
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    • pp.105-130
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    • 2015
  • In this paper, the classical continuum mechanics is adopted and modified to be consistent with the unique behavior of micro/nano solids. At first, some kinematical principles are discussed to illustrate the effect of the discrete nature of the microstructure of micro/nano solids. The fundamental equations and relations of the modified couple stress theory are derived to illustrate the microstructural effects on nanostructures. Moreover, the effect of the material surface energy is incorporated into the modified continuum theory. Due to the reduced coordination of the surface atoms a residual stress field, namely surface pretension, is generated in the bulk structure of the continuum. The essential kinematical and kinetically relations of nano-continuums are derived and discussed. These essential relations are used to derive a size-dependent model for Mindlin functionally graded (FG) nano-plates. An analytical solution is derived to show the feasibility of the proposed size-dependent model. A parametric study is provided to express the effect of surface parameters and the effect of the microstructure couple stress on the bending behavior of a simply supported FG nano plate.