• 한국식품조리과학회지
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• 제30권3호
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• pp.291-306
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• 2014

The purpose of this study was to examine the use of social commerce restaurant products by college students according to demographic characteristics and eating out behavior. The questionnaire for the survey was distributed to 450 college students, who have experiences of purchasing a restaurant product on social commerce, with 286 responses used for analysis. From the result, college students frequently use smart phones and SNS for making such purchases. While the awareness of social commerce was high, they sometimes visited the websites and purchased products. The awareness and purchase experience of Coupang and Ticket Monster turned out to be the highest. The most frequently purchased product was restaurant discount coupons, followed by fashion/accessories, movie or concert tickets, food products, and beauty shop discount coupons. The discount rate was mostly 30 to 40% on average. The most significantly considered matter in purchasing products and services was product quality, followed by discount rate and consumer review. The respondents ate out at least 3 to 5 times a week, spent $100,000{\leq}200,000$ won, and were generally satisfied with the restaurant products from social commerce sites. The main satisfaction reason was price, whereas the dissatisfaction reason was false and puffy advertising. Service quality improvement and variety of category were the most necessary factors for improvement. Among the demographic characteristics, there was a difference in purchase expenditure of social commerce restaurant products, as well as purpose, companion, time used and word-of-mouth experience according to gender. According to grade, there was a difference in purchase expenditure, companion, area of use and impulsive purchase. Among the eating out behavior, there was a difference in purpose, companion and word-of-mouth experience according to the eating out frequency. Meanwhile, there was a difference in purchase expenditure, companion, time used, word-of-mouth experience and tool according to the eating out cost.

• 한국콘텐츠학회논문지
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• 제20권1호
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• pp.16-24
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• 2020

본 연구는 이용과 충족 이론을 기반으로 소셜네트워크 서비스인 SNS 내에서 이루어지는 스토리텔링 요인이 소비자의 반응에 어떠한 영향을 미치는가를 파악하기 위한 목적으로 수행되었다. 본 연구는 수도권 대학교에 재학중인 대학생 120명을 대상으로 분석을 실시하였다. 분석결과는 다음과 같다. 첫째, 스토리텔링 요인 중 관련성과 진실성은 명확성에 정(+)적인 영향을 미치는 것으로 나타났다. 둘째, 진실성만이 미디어 인물과의 정서적 애착 관계를 가지는 준사회적상호작용에 정(+)적인 영향을 미치는 것으로 나타났다. 셋째, 준사회적 상호작용은 콘텐츠 태도, 구전의도에 순차적으로 영향을 미치는 것으로 나타났다. 본 연구는 소비자 입장에서 SNS 스토리텔링이 미치는 영향에 관해 다룬 연구로 스토리텔링 측면에서 SNS 전달방식이 강화되어야 하는 구성요인을 규명함과 동시에, 소비자와 준사회적상호작용을 증가시킴으로써 콘텐츠 태도와 구전 의도를 높일 수 있다는 실무적 시사점을 제공하고 있다.

• Perspectives in Nursing Science
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• 제6권1호
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• pp.21-37
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• 2009

The purpose of this GWP project was two-fold:(1) to launch an organizational culture improvement for great workplace (2) to improve the perception of nursing personnel on communication and team work in a surgical nursing department of a teaching hospital in Seoul. Using one group pretest-posttest design, nursing personnel's perception on organizational culture related to communication and team work was evaluated. A 10-item, 5-point scale (1.5) survey was administered to 209 nursing personnel in January 2009 and again to 191 nursing personnel in October 2009. From January 2009, AMANNA team has taken activities focused on trust, pride, and fun. AMANNA is an abbreviation of Korean language, which means wonderful meeting and sharing in English. Monthly activities are as follows: choral concerts by nurse managers, welcome and farewell events, praising members for their services, explaining current circumstances, etc. Special activities are as follows: a New Year's greeting party, a spring picnic, beauty classes, a lecture on drug administration, cultural lectures using videos, and presentations of academic posters and another activity. The reliability of measurement was Cronbach's ${\alpha}$: 0.917(pretest), 0.954(posttest). Most nursing personnel's perception on organizational culture was improved (pretest mean=3.50 and posttest mean=3.78, p<.001). "A sense of belonging" showed the greatest improvement among the 10 items(3.18 vs. 3.56, p<.001). "Trust each other" showed the highest score (mean=3.98) in posttest. Frequency of participation and satisfaction showed a significant relationship(r=0.179, p=.021). We believe that this project has made a contribution towards a positive organizational culture. The keys to this initiative's preliminary success have been the leadership support and flexibility in implementing the interventions tailored to the hospital.

• 산경연구논집
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• 제10권10호
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• pp.23-34
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• 2019

Purpose - Most past studies related to this focused on the physical attractiveness of service employees, but this study emphasizes the social attractiveness and not just the physical attractiveness of employees. Therefore, the purpose of this study is to first categorize attractiveness as physical attractiveness and social attractiveness and to examine the impact of physical attractiveness on social attractiveness for service industry employees. Secondly, this study aimed at verifying the impact of physical attractiveness and social attractiveness on interpersonal trust. Third, it aimed at revealing the impact of interpersonal trust on customer satisfaction, as well as satisfaction on loyalty. Research design, data, and methodology - Questionnaires were distributed to customers that used beauty salon services, among the various service industries, to verify the hypothesis of this study. Also, hypothesis was analyzed with the structural equation method using Amos 20.0. Results - When presenting the results on verifying the research hypothesis, it was found that physical attractiveness had a positive impact on social attractiveness. Second, while physical attractiveness did not have a positive impact on interpersonal trust, social attractiveness was found to have a positive impact on interpersonal trust. Such results show that in forming interpersonal trust, social attractiveness was more important than physical attractiveness for service industry employees. This result is in contrast with the results of past studies, but it is different in that previous studies suggested only physical attractiveness and did not present social attractiveness in the hypothesis. Third, it was found that interpersonal trust had a positive impact on satisfaction, while satisfaction did not have a positive impact on loyalty. Conclusions - The biggest implication of this study is that it presented social attractiveness, which was rarely dealt with in past studies. Also, this study is significant in that it examined the relationship of physical attractiveness and social attractiveness. The results of this study show that in the service industry, the role of human elements such as service employees is important and that in addition to physical attractiveness, social attractiveness in the course of interaction such as communication with customers can also be an important strategic element.

• 한국의류산업학회지
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• 제21권3호
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• pp.346-355
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• 2019

This study aimed to determine the factors of the make-up artist experience and establish their effects on brand loyalty through the mediation of trust and brand satisfaction. The step of first surveyed the make-up artist experience level through precedent research and made concept frame of study. The step of second checked up the effects of make-up artist experience through the desires for change. The step of third established to the effects of brand loyalty through make-up artist experience brand through mediation of make-up artist trust and brand satisfaction. The survey was carried out on 440 women aged 20 to 40 who experienced make-up services in Seoul, Gyeonggi-do, Sejong and Daejeon. The data were analyzed using SPSS 23.0, and AMOS 18.0 using frequency analysis, factor analysis, reliability analysis, structural model analysis and t-tests. 1)Make-up artist experiences were divided into informational/ relational experiences and emotional experiences. 2)Desires for change influenced positive effects about information/relational experience and emotional experience. 3)The information/relation experiences influenced positive effects about artist trust and brand satisfaction. 4)The emotional experiences influenced positive effects about make-up artist trust and brand satisfaction. 5) The make-up artist trust influenced positive effects about brand satisfaction. Trust in the make-up artist did not directly influence brand loyalty, but influenced it through satisfaction. 6)The brand satisfaction influenced positive effects about brand loyalty. This study identified the roles of make-up artist and the importance of the make-up experience.

• 한국융합학회논문지
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• 제13권5호
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• pp.365-372
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• 2022

한국은 고령화 사회에 접어들었으며, 노인의 일상생활에 직접적인 영향을 주는 근골격계는 근육운동과 유연성이 필수적이다. 특히 요가는 정신과 신체를 완화시키고 스트레스 대처 능력을 향상시킨다. 이에 요가와 관련된 키워드를 알아보기 위해 뉴스분석시스템인 빅카인즈(BIGKinds)에서 제공하는 신문기사를 활용하여 2019년 1월 1일부터 2021년 12월 31일까지의 기사를 수집하였으며, 월별 키워드 분석과 가중도에 따른 관계도 분석을 실시하였다. 결론적으로 첫째, 요가는 계절로 볼 때 봄과 가을에 관심이 높은 것으로 나타났다. 둘째, 최근 요가는 비대면 방식을 통해서 실시되고 있으며, 다양한 SNS를 활용하여 운영되고 있는 것으로 나타났다. 셋째, 요가를 지도하는 요가강사, 트레이너의 관련 기사가 높게 나타났으며, 이에 따라 온라인 지도의 중요성과 관심도를 알 수 있다. 향후 요가 관련 운동프로그램 개발과 국민 생활체육 발전을 위한 기초자료로 활용될 것을 기대한다.

• 한국의류산업학회지
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• 제24권1호
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• pp.81-94
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• 2022

The purpose of this study is to analyze the trends of MZ generation's lifestyle-related research from 2010 to 2020. As a result of searching keywords such as MZ generation's and lifestyle using academic database search sites, a total of 218 cases were used as analysis data to conduct frequency and content analysis. First, research type was 74 dissertations(34.6%), 144 journals(65.4%). The study of MZ generation was relatively active in journals. Second, the current status of academic field was 85(39.7%) in the social field, followed by 66(30.8%) in the arts/physical education, 21(9.8%) in the complex studies, 16(7.5%) in education, 15(7.0%) in nature, 6(2.8%) in engineering, 4(1.9%) in humanities, 1(0.5%) in agriculture/marine. Third, the current status of MZ generation research topics is 54 social participations(25.3%), 35 fashion/beauty(16.3%), 31 social/organizational adaptations(14.5%), 25 cultural/leisure activities(11.7%), 24 design/development projects(11.2%), 21 economic/employment/job projects(9.8%), 11 educational/career/experiences(5.1%), 9 self-concepts(4.2%), 4 welfare services(1.9%). Fourth, the current status of MZ generation research methods was quantitative research(survey/experiment) 125(58.4%), qualitative research(depth interview/participant observation) 42(19.6%), theory/literature research 35(16.4%) and mixed research 12(5.6%). Fifth, the study on the lifestyle of the MZ generation was conducted in four cases, one in 2016, one in 2019, two in 2020. This study is meaningful in that it grasped the overall flow of data of information exchange that can share the research trends of the MZ generation and suggested the basic data on the direction of future research, the individual tendency, behavior, and lifestyle characteristics of the MZ generation.

• 서비스연구
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• 제9권4호
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• pp.97-114
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• 2019

관여도가 높은 서비스 산업 분야에서 소비자가 지각하는 관계 품질과 서비스 실패의 복구 수준은 서비스 제공자의 이미지와 매출액에 직접적인 영향을 미치는 중요한 요인이다. 특히 성공적인 관계마케팅 전략의 실행과 서비스 실패에 대한 효과적인 복구는 맞춤형 서비스를 기대하는 고객들에게 더욱 많은 만족을 제공하며 기업과 소비자와의 관계를 강화시킨다. 본 연구는 이러한 선행연구들 기반으로, 서비스 실패의 심각성을 관계마케팅과 귀인이론의 관점에서 접근하여 서비스 복구 기대와 구전에 영향을 미치는 변수간의 인과관계를 규명하고자 진행되었다. 실증분석을 위하여 헤어살롱 이용 고객 360명을 대상으로 서비스 실패상황이라는 시나리오를 제시하여 설문조사를 실시한 후에, 불성실한 응답을 제외한 총 333부의 설문지를 최종 분석에 사용하였다. 구조방정식 모형을 이용하여 가설을 검정하였고, 그 결과는 다음과 같다. 첫째, 소비자가 서비스 실패의 심각성을 크게 지각할수록 관계 품질은 나빠진다는 가설이 규명되었다. 둘째, 소비자가 서비스 제공자와 좋은 관계를 유지할수록 서비스 실패의 원인을 일시적이고 통제 불가능한 것이라고 간주한다는 사실도 확인하였다. 셋째, 소비자가 서비스 실패 상황을 일시적인 것으로 지각할수록 서비스 복구에 대한 기대 수준도 높아질 것이라는 가설이 지지되었다. 넷째, 소비자는 서비스 제공자와 관계가 좋을수록 높은 서비스 복구 수준을 기대하며, 동시에 서비스 제공자에 대하여 긍정적인 구전을 할 가능성이 높아진다는 사실이 규명되었다. 본 연구의 이러한 결과는, 서비스 기업의 고객 지향적 비즈니스 모델 개발에 실무적인 도움을 줄 수 있으며 고관여 분야의 서비스 마케팅 연구를 위한 새로운 방향을 제시하였다는 점에서 학문적 의의를 찾을 수 있다.

• 식물병연구
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• 제14권1호
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• pp.15-20
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• 2008

산박하(Isodon inflexus)의 Is-CMV, 깽깽이풀(Jeffersonia dubia)의 Jd-CMV 및 파리풀(Phryma leptostachya var. asiatica)의 Pla-CMV 등, 3종의 잡초에서 분리한 Cucumber mosaic virus(CMV)를 공시하여, 기주반응 실험, dsRNA 분석, 혈청학적 성질조사, RT-PCR및 RFLP등의 실험을 통하여 각 바이러스를 동정하고, 특성을 구분하였다. 잡초로부터 분리 한 3종의 CMV는 Nicotiana benthamiana, N. tabacum cv. Xanthi nc, N. glutinosa, Cucubita pepo cv. Black Beauty에는 모두 유사한 모자이크 병징을 발현하였으며, Chenopodium amaranticolr와 Vigna unguiculata cv. Kurotanesanzaku에서는 국부 괴사병반이 발현되었다. 한편 고추(Capsicum anmuum cv. Chungyang)에서는 Jd-CMV와 Pla-CMV는 전형적인 모자이크 증상을 발현하였으나, Is-CMV는 병징이 나타나지 않고 무병징으로 감염되는 특성을 보였다. Is-CMV, Jd-CMV 및 Pla-CMV에 감염된 N. benthamiana로부터 추출한 dsRNA는 모두 약 3.4, 3.2, 2.1 및 1.0kbp의 분자크기를 갖는 4종의 dsRNA 밴드가 검출되었으며, 대조로 이용한 Fny-CMV의 dsRNA 패턴과 같았다. Is-CMV, Jd-CMV 및 Pla-CMV에 감염된 N. benthamiana의 즙액을 항원으로 이용하여 Fny-CMV의 항혈청과 한천겔이중확산법으로 조사한 혈청학적 실험 결과는 모든 항원이 한 종의 뚜렷한 침강선을 형성 하였으며, Fny-CMV의 항원에 의해서 형성된 침강선과 융합함으로서 서브그룹 I에 속하는 계통들로 판단되었다. 또한 Is-CMV, Jd-CMV 및 Pla-CMV에 감염된 N. benthamiana로부터 추출한 RNA를 이용하여 CMV-specific 프라이머를 이용한 외피단백질유전자를 포함하는 RNA3의 3' 영역 에 대한 RT-PCR을 실시한 결과, Fny-CMV와 마찬가지로 약 950bp 크기의 cDNA가 증폭되었다. 증폭된 각각의 cDNA를 EcoRI으로 처리하였을 때에는 절단되지 않았으며, HindIII, MspI, SalI 그리고 XhoI에서는 2개의 절편으로 절단되었다. 이와 같은 결과는 Fny-CMV의 절단패턴과 일치하는 것으로 Is-CMV, Jd-CMV 그리고 Pla-CMV는 서브그룹 IA에 속하는 계통으로 확인되었다. 이들 3종의 잡초로부터 CMV가 분리 동정된 것은 이 논문이 처음이다.

• International Journal of Costume and Fashion
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• 제11권1호
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• pp.63-83
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• 2011

This study aims to prove the changes, development and social background of Korean male cosmetics over the period of 2000-2010. There were total 574 articles written about male make-up and cosmetics in Chosun Daily, Joongang Daily and Donga Daily, which are the top three Korean local daily newspapers in terms of sales revenue for that period. These articles were analyzed together with social background research from various books and daily newspapers. The analysis of articles was divided into different categories; such as foundation cosmetics, color cosmetics, hair, and the social background. It was found that the articles related to foundation cosmetics were written the most, the articles related to male appearance management were second, articles on other items including how to manage the skin being the least. As for the social background of Korean male cosmetics, first of all, a change in social recognition can be pointed out. The traditional understanding of gender roles has changed, men's appearance management has started to be regarded as a competitive talent, and at the same time, the esthetic viewpoint for men also has changed. One example is the newly made popular term, "flower-handsome man", which shows the new trend of favoring males with nice skin. Second, the expansion of mass culture can be pointed out. As consumers can get information and fashion trends easier and faster, the fashion spreads fast, and this has led to the generalization and popularization of the sense of beauty. Third, the development of scientific technology and medical science can be pointed out. Thanks to the progress in those areas. the extension of youthfulness has become possible and the cosmetics industry was also affected greatly, as shown in the market spread of functional products for anti-ageing and wrinkle control as the interest in anti-ageing has grown. There are benefits from the development of scientific technology, but the problem of environmental pollution has appeared due to machinery and industrialization and thus the issue of well-being has been raised. Rising interest in naturalism, pro-environmentalism and organic cosmetics has influenced the cosmetics industry. In addition, the quantity of ultraviolet rays exposed to our skin has increased due to the air pollution caused by the destruction of environment, leading to increased usage of sun block lotion. Lastly, the influence of consumer society and the expansion of consumerism culture can be pointed out. In the modern society, consumption acts not only as the use of products and services but it also has an important role of mediating individuals with others and the society. The market for male cosmetics has been expanding and the number of men putting on make-up has been increasing rapidly. Therefore, this study is meaningful in that the analysis of the mode of change and the social background are an essential process in order to provide a direction for the future market for male cosmetics.