• 제목/요약/키워드: B2C service

검색결과 490건 처리시간 0.033초

B2B 전자거래를 위한 협업적 제품거래 프레임워크 (CPC Framework for B2B Electronic Commerce)

  • 김형선;박진섭
    • 산업경영시스템학회지
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    • 제26권2호
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    • pp.29-34
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    • 2003
  • With the recent trends of electronic commerce moving from B2C to B2B, Collaborative Product Commerce (CPC) is widely adopted as a part of B2B in the virtual collaborative environment. This paper proposes an integrated CPC framework supporting collaborative works between businesses by sharing product data and collaborative process between global enterprises and their customers, who are related to product life cycle, and integrating application systems in order to realize a true B2B electronic commerce. To integrate into a loosely coupled structure, various web service technologies such as XML, SOAP, WSDL and UDDI are utilized as its fundamentals and on that basis, a CPC integration framework is implemented through the Internet to support real-time operation providing interoperability among all the different applications operated on various platforms which have been developed using different languages and adopted by different companies.

병원경영분석에 관한 사례연구 (A Case Study of Hospital Business Analysis)

  • 이은형;정기선;도기현;김영배
    • 한국병원경영학회지
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    • 제17권1호
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    • pp.79-112
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    • 2012
  • The purpose of this study is to examine the differences of profitability based on the analysis of business and medical service performances of four hospitals in Incheon area with similar size. and to compare hospitals with the best and the worst performances and analyze the factors behind the differences. The differences could be caused by differences in medical service statistics, number of staff, and financial results, etc. The data was acquired through the homepage of the National Tax Service(financial statements for the fiscal year 2009) and the Medical Record Association of Incheon(medical service statistics for the years 2008 and 2009) along with questionnaire survey to the hospitals(personnel data for the year 2009). The results of the study are as follows. Medical profits to medical revenues ratio for the hospitals(referred as Hospital A, B, C, and D) shows, in order, C(8.2%), A(8.0%), B(7.8%), and D(7.4%). However, net income to medical revenues ratio shows otherwise: C(8.5%), D(5.8%), A(3.0%), and B(0.6%). Hospital B shows a high medical profit to revenue ratio but the lowest net income to revenue ratio due to large interest expenses. The leverage ratio of Hospital B is the highest (419.6%), resulting in a very low interest coverage ratio(1.1). On the other hand, Hospital C shows favorable results in both profit ratios, with 8.2% and 8.5% each. Hospital C has the lowest leverage ratio(53.0%) and the highest interest coverage ratio(34.9). Therefore, the results show Hospital C has the best performance while Hospital B the worst. The two hospitals(B and C) show similar results in certain areas and big differences in other areas. The area that has the biggest influence on financial results turns out leverage ratio. Hospital B shows 'very good' to 'good' results in terms of medical service statistics in general. However, the leverage ratio is too high and the liquidity ratio too low, resulting in a very low profit ratio. The results of this study have some limitations in terms of generalization as only four hospitals in Incheon area were selected for the study, resulting in a deficiency in the representativeness of the sample. Further studies with bigger sample size and deeper analysis are expected in this area.

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고속도로 휴게소 시설의 평면계획에 관한 기초적 연구 - 부산~광주 간 고속도로를 중심으로 - (A Basic Study on the Floor Planning of the Expressway Service Facilities - Focused on Busan-Gwangju Expressway -)

  • 양금석
    • 한국농촌건축학회논문집
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    • 제6권3호
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    • pp.39-48
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    • 2004
  • The purpose of this study is to clarify the actual conditions of the plan composition of expressway service facilities. This study investigated the characteristics of both indoor space and outdoor space of 15 service facilities, and then analyzed attributes of users by the plan type along with their perception on the facility usage. The results of this study are summarized as follows; 1) When analyzing the attributes of expressway service facilities users, 36% respondents said that they used the expressway service facilities just to rest. The average distance of using the service plaza was found to be approximately 67km. 2) In terms of the indoor space of the expressway service facilities, as basic patterns, B(R+C+T)-type(53%), A(C+R+T)-type(40%), C(C+T+R)-type(7%) were found in order, all the service facilities need to expand them.

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Gifticon, an Innovative New Service Standing at Crossroads

  • Kim, Sang-Hoon;Kim, Heejin
    • Asia Marketing Journal
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    • 제14권2호
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    • pp.1-22
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    • 2012
  • Gifticon is an innovative new service of SK Marketing & Company. Launched in the end of 2006 for the first time in the world, the mobile gift certificate is in the form of a SMS message that bears a bar code to exchange with real products sent to the intended recipient through internet portal, messenger or/and mobile phones. The service started by connecting individuals (B2C business) and was expanded to the new marketing tools of companies (B2B business). While the business took off with soft progress in the initial year of launch, Gifticon business finally gained its momentum in the growth of sales in its second and third year. Yet, the data showed that the growth of user-base was getting stagnant that the number of users remained flat for the past few months. Moreover, competition from latecomers such as Giftishow from KTF and Heartcon from LG Telecom gets fierce. Particularly in B2B sector where Gifticon has made minimal profit, competitors started aggressive promotional activities, taking away shares from Gifticon. Under these circumstances, team is facing tough strategic decisions for its long-term growth; How can they further grow the business? Should they go after more massive targets for broader user-base? Should they pursue B2B business more aggressively? This case study asks students to come up with solutions for these questions by understanding concepts, theories and models for diffusion of innovations and strategies to overcome a chasm.

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돼지유래 Salmonella Schwarzengrund의 약제내성 유전자에 관한 연구 (Investigation on antimicrobial resistance genes of Salmonella Schwarzengrund isolated from pigs)

  • 이우원;김상현;이승미;이강록;이기흔;김용환
    • 한국동물위생학회지
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    • 제35권1호
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    • pp.1-8
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    • 2012
  • To detect the virulence genes (invA and spvC) and antimicrobial resistance genes, polymerase chain reaction (PCR) was carried out using total 67 strains of S. Schwarzengrund isolated from pigs. As results, invA was detected from all 67 strains of S. Schwarzengrund, however, spvC was not at all. All 12 strains with ampicillin resistance, 15 strains with chloramphenicol resistance, 9 strains with kanamycin resistance, 1 strain with sulfamethoxazole/trimethoprim resistance, and 66 (98.5%) of 67 strains with tetracycline resistance carried TEM (${\beta}$-lactamase $bla_{TEM}$), cmlA (nonenzymatic chloramphenicol resistance), aphA1-Iab (aminoglycoside phosphotransferase), sulII (dihydropteroate synthase), and tetA (class A tetracycline resistance), respectively. All 63 strains with streptomycin resistance carried 3 aminoglycoside resistance genes, including aadA (aminoglycoside adenyltransferase), strA, and strB (streptomycin phosphotransferase). With respect to prevalence of antibiotic resistance genes occurred in S. Schwarzengrund, genes for strB (46.0%); strA and strB (30.2%); aadA, strA, and strB (9.5%); strA (7.9%); aadA and strB (3.2%); and aadA (3.2%) were detected by PCR.

닭의 혈청 Creatine phosphokinase (CPK) 총 활성 및 CPK isoenzymes분획에 관한 연구 (Studies on the Serum Total Creatine Phosphokinase (CPK) Activities and CPK Isosenzymes Fractions of Chicken)

  • 김봉식;허인;김종형;장명환;김원선;김덕환
    • 한국동물위생학회지
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    • 제16권2호
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    • pp.120-126
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    • 1993
  • Clinically healthy 66 female Maniker breed chicken(22 of 2-week-old : group A, 23 of 8-week-old: group B and 21 of 27-week-old: group C) and 66 female Manina breed chicken (21 of 2-week-old : group D, 22 of 8-week-old : group E and 23 of 27-week-old : group F) were examined to establish physiological basic data on serum total Creatine phosphokinase (CPK) activities and CPK isoenzymes fractions. The results obtained were summarized as follows; 1. Serum total CPK activities were $1,088{\pm}254.0\;IU\;/{\ell},$ $1,454{\pm}337.2\;IU\;/{\ell}$ and $1,440{\pm}526.3\;IU\;/{\ell}$ in gorup A, group B and group C of Maniker breed, respectively. Group B and group C showed higher values than that of group A (P<0.01) meaning high values nth aging. 2. Serum total CPK activities were $1,676{\pm}420.5\;IU\;/ {\ell},$ $1,007{\pm}283.1\;IU\;/{\ell}$ and $862{\pm}294.5\;IU/{\ell}$ in group D, group E and group F of Manina breed, respectively. Group D showed the highest value among groups (P<0.01) and Manina breed showed the low values of serum total CPK activities with aging. 3. Manina breed at 2-week-old and Maniker breed at 8-week-old and 27-week-old showed significant high values of total serum CPK activities in breed differance (P<0.01) 4. In the pattern of serum CPK isoenzyme fractions, group A and group B were high with decreasing order of $CK_3>CK_2>CK_1$ and group C was high with decreasing order of $CK_2> CK_3>CK_1$ Groihp D, E and F showed the same pattern with decreasing order of $CK_2>CK_3> CK_1.$ 5. Significance of CPK isoenzymes fractions in breed differance was only found at 8-week-old. $CK_1\;and \;CK_3$ in Maniker breed (P<0.05), and $CK_2$ in Manina breed were higher than that of the other breed (P < 0.01).

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고객만족도 피드백을 위한 효율적인 얼굴감정 인식시스템에 대한 연구 (A Study on Efficient Facial Expression Recognition System for Customer Satisfaction Feedback)

  • 강민식
    • 융합보안논문지
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    • 제12권4호
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    • pp.41-47
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    • 2012
  • B2C(Business to Customer) 산업에 있어 효율적인 성과관리를 위해서는 고객이 원하는 서비스 요소를 추론하여 고객이 원하는 서비스를 제공하고 그 결과를 평가하여 지속적으로 서비스품질 및 성과를 향상 할 수 있도록 해야 한다. 그것을 위한 중요한 요소는 고객 만족도의 정확한 피드백인데 현재 국내에는 고객의 만족도 측정에 대한 정량적이고 표준화된 시스템이 열악한 상황이다. 최근 얼굴표정 및 생체데이터를 감지하여 사람의 감정을 인식하는 휴대폰 및 관련서비스 기술에 관한 연구가 증가하고 있다. 얼굴에서의 감정인식은 현재 연구되어지는 여러 가지 감정인식 중에서 효율적이고 자연스러운 휴먼 인터페이스로 기대되고 있다. 본 연구에서는 효율적인 얼굴감정 인식에 대한 분석을 하고 고객의 얼굴감정인식을 이용하여 고객의 만족도를 추론할 수 있는 고객피드백시스템을 제안한다.

모바일 RFID 단말을 위한 미들웨어 개발 (Middleware Implementation for Mobile RFID Terminal)

  • 예성빈;정희택;한순희;강영만
    • 한국전자통신학회논문지
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    • 제2권4호
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    • pp.236-243
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    • 2007
  • 무선 주파수를 이용하는 RFID는 물류를 포함한 다양한 영역에서 유비쿼터스 컴퓨팅의 핵심으로 연구되고 있다. 더욱이, RFID와 무선 단말을 융합하는 모바일 RFID의 연구가 시작 되면서 B2B 서비스 영역에서 B2C 서비스 영역으로 확장하고 있다. B2B2C에 이르는 서비스를 제공하기 위해 중요한 수단인 모바일 RFID 단말에 대한 기술 개발이 필요하다. 본 연구에서는 모바일 RFID 단말을 개발하기 위해, 미들웨어 개발 방안을 제시한다. 이를 위해, 다중 코드 인식 모듈, 판독기 제어 모듈, 코드 해석 모듈, Dispatcher 모듈의 기능을 구분하여 정의하였으며, 이를 에뮬레이터 상에 구현하였다.

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중소기업간 금융결제를 지원하는 e-MP 서비스 활성화 방안 (e-MP service activation research to support SME financial settlement)

  • 유순덕;남기정
    • 디지털융복합연구
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    • 제11권12호
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    • pp.61-67
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    • 2013
  • B2C의 "신용카드"를 대체할 만한 "결제수단"으로 2001년 신용보증기금과 은행, (물류업체), e-MP(Market Place)가 참여하여, 기업간 e-MP(기업간 전자결제 결제 시스템)를 통한 전자상거래에 의한 구매를 신용보증기금이 보증해 주는 B2B 전자상거래보증제도를 도입하였다. 기업간 전자상거래를 지원하는 전자결제시스템인 e-MP 서비스는 지난 10년 동안 운영되어 중소기업의 성장에 많은 기여를 하였다. 기업 간 전자상거래보증은 구매기업에게 거래한도 확장으로 안정적인 구매처를 확보하고 업무 프로세스 개선을 통한 기업 경쟁력 강화에 기여하였다. 그러나, 신용보증기관의 보증지원을 기반으로 한 사업으로서 규모의 한계를 보유하고 있다. 신용보증기관의 보증지원을 기반으로 한 사업으로서 규모의 한계를 극복하기 위해서는 정부의 중소기업에 대한 직접 또는 간접지원의 강화 운영을 e-MP 사업기반으로 해야 한다. 또한 e-MP서비스를 통한 새로운 모델 개척이 필요하다. 기업간 전자상거래 활성화 측면 뿐만 아니라 e-MP의 새로운 수익모델을 위해 신용보증기관이 직접 개입하여 운영하는 기업간 통합온라인장터 구축과 이를 활용하는 기업에게 구매자금을 동시에 제공하는 모델에 대한 검토가 필요하다.

웹 서비스 처리 성능 개선을 위한 웹 서버에서의 우선순위 할당 기법 (Priority Allocation Scheme for Improving Web Services Performance on Web Server)

  • 김동준;이상규;한상용
    • 한국전자거래학회지
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    • 제10권2호
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    • pp.43-57
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    • 2005
  • 최근에 많은 기업들은 XML 메시지 기반의 분산 환경에서 이기종 간의 표준으로 자리 잡고 있는 웹 서비스를 도입하여 B2C 뿐만 아니라 B2B에 거쳐서 기업과 기업간 비즈니스를 수행하고 있다. 그래서 웹 서비스의 도입이 성공적으로 이루어지기 위해서는 차별화된 서비스 품질을 보장해 주어야 한다. 하지만, 현재 대부분의 웹 서비스에서는 메시지에 대하여 차별화를 두고 있지 않으며, 기존의 웹 서버들은 웹 서비스제공자와 사용자간에 체결된 서비스수준 계약에 대한 품질 요소들을 적절하게 반영하지 못하고 있다. 본 논문에서는 차별화 서비스에 사용되는 응용 수준에서의 적합한 품질 요소를 분석하고, 이러한 품질요소를 이용하여 웹 서비스 메시지를 처리하는 프로세스에 대하여 우선순위를 할당할 수 있는 기법을 제안한다. 이 기법은 서비스 수준 계약을 최대한으로 만족시키기 위하여 동적으로 우선순위를 할당할 수 있다.

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