• Title/Summary/Keyword: B2C 서비스

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Design of Automatic Database Schema Generator Based on XML Schema (XML 스키마 기반의 데이터베이스 스키마 생성기 설계)

  • Lim, Jong-Seon;Kim, Kyung-Soo
    • Convergence Security Journal
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    • v.7 no.3
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    • pp.79-86
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    • 2007
  • B2B e-business is an economic transaction formed between companies through various networks including internet. At present, e-business between companies partly applies information distribution between companies, but many enterprises expect that a corporate basic system will be gradually changed into XML basis if web service is earnestly materialized, so they are competing with each other in developing XML DBMS. Existing XML DBMS studies used XML DTD in order to represent the structure of XML document. Such XML DTD defines the expression of a simple type, so there are many difficulties in defining the structure of XML document. To cope with this, in this paper, the author will develop database schema generator utilizing relational database generally used in storing contents of data, on the basis of XML schema selected as a standard of W3C. Also, to store XML data, the author proposed the automatic conversion method of relational database schema that used XML schema.

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Sentiment Analyses of the Impacts of Online Experience Subjectivity on Customer Satisfaction (감성분석을 이용한 온라인 체험 내 비정형데이터의 주관도가 고객만족에 미치는 영향 분석)

  • Yeeun Seo;Sang-Yong Tom Lee
    • Information Systems Review
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    • v.25 no.1
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    • pp.233-255
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    • 2023
  • The development of information technology(IT) has brought so-called "online experience" to satisfy our daily needs. The market for online experiences grew more during the COVID-19 pandemic. Therefore, this study attempted to analyze how the features of online experience services affect customer satisfaction by crawling structured and unstructured data from the online experience web site newly launched by Airbnb after COVID-19. As a result of the analysis, it was found that the structured data generated by service users on a C2C online sharing platform had a positive effect on the satisfaction of other users. In addition, unstructured text data such as experience introductions and host introductions generated by service providers turned out to have different subjectivity scores depending on the purpose of its text. It was confirmed that the subjective host introduction and the objective experience introduction affect customer satisfaction positively. The results of this study are to provide various implications to stakeholders of the online sharing economy platform and researchers interested in online experience knowledge management.

The Effect of Metabolic Syndrome Management Program in a Public Health Center (일개 보건소 대사증후군 관리프로그램의 효과분석)

  • Seo, Jae-Ryoung;Bae, Sang-Soo
    • Journal of agricultural medicine and community health
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    • v.36 no.4
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    • pp.264-279
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    • 2011
  • Objectives: The aims of this study were to evaluate the effect of a metabolic syndrome management program on participants enrolled in a public health center program in, Seoul, Korea for 6 months and to analyze the changes in their life habits and risk factors for treating their metabolic syndrome. Methods: Participants enrolled in a metabolic syndrome program at a public health center and answered questionnaires. Their waist circumference and, blood pressure were measured and their blood was tested. Based on the results, the participants were classified into 3 groups. Then, the center provided a metabolic syndrome management intervention program for the individual groups and analyzed the changes in participants' life habits and risk factors after 6 months. Results: After the intervention, the active group, showed improved physical activity, increased eating habits by 0.7 points, and decreased drinking and smoking; however, these results were not statistically significant. As for the Participants' overall health status, all groups positively changed a statistically significant result. In regard to the change in risk factors for metabolic syndrome in the active group, systolic and diastolic blood pressure and triglyceride levels were, statistically significantly decreased, meanwhile, an increase was found in HDL cholesterol level, waist measurement, and anteprandial glucose level; but the result were not statistically significant. Their review rate was 19.0%; 29.4% in the active group, 19.0% in motivating group A, and 14.5% in motivating group B. Conclusions: Participants showed changes in some life habits and risk factors, a result still far from the program's goal to improve residents' health status (improved living habits and variations in risk factors); thus, it is necessary to supplement this program for better performance.

The Data Envelopment Analysis of Global Logistics provider (글로벌물류기업의 효율성 분석)

  • Park, Hong-Gyun
    • Journal of Korea Port Economic Association
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    • v.26 no.2
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    • pp.19-35
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    • 2010
  • The purpose of this paper is to develop a benchmark of performance standards for Global Logistics Provider in the merging logistics market. The Data Envelopment Analysis (DEA) can be employed to compare and analyse the efficiencies of Global Logistics Provider(3PL, 4PL). That is because Global Logistics Providers are able to reach the highest level of efficiency by using Logistics institutions and Logistics service systematically. This research is focused on analyzing the efficiencies of top 40 Global Logistics Providers. The framework assumes that the Providers use three inputs to produce one output. The inputs include number of employees information system, and number of warehouses. The output is the annual turnover. The results show that Panalpina, C.H. Robinson Worldwide, Maersk Logistics/Damco, Hub Group, Lander Global Logistics on Global Logistics Providers are the efficient providers. This paper also allows the inefficient DMUs to establish their benchmarking strategies. The strategies are dependent on the assets such as number of employees, information system, and number of warehouses.

A Study on the System Development for Automatic Webtoon Download and Feature Registration (웹툰 저작물 자동 수집 및 특징점 등록 시스템 개발에 관한 연구)

  • Yoon, Hee-Don;Kim, Tae-Hyun;Kang, Ho-Gab;Cho, Seong-Hwan
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.2
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    • pp.25-31
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    • 2017
  • This paper aims to develope the technology for monitoring and identifying webtoon works that are being illegally distributed through the web-hard, torrent and overseas websites. The technology is to effectively prevent the illegal distribution and protect the copyrights of the webtoon works, leading to create a healthy market. This paper deals with the technology for (a) automatic collection of webtoon works from the webtoon service sites, (b) extraction of the features from the images of the collected webtoon works, and (c) registers them in the feature database. For these purposes, the required system performance and features were analyzed and the structures of webtoon service sites were examined, through which the system for automatic registration of webtoon works and features was developed. The system can work for the early stage blockage of illegal distributions of webtoon works which occur during the period from webtoon posting to feature registration.

Expectation and Satisfaction of Foreign Customers Visiting Korean Restaurants Located in USA;Analysis for Food and Service Attributes through IPA Analysis (재미 한국 식당을 이용하는 외국인 고객들의 한국 음식 및 서비스 속성에 대한 인식도 조사;IPA 분석을 통한 음식${\cdot}$서비스 속성 분석)

  • Lee, So-Jung;Chae, In-Sook
    • Journal of the Korean Society of Food Culture
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    • v.23 no.2
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    • pp.152-162
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    • 2008
  • The objectives of this study were to: a) examine foreign customers’ satisfaction and expectations for the food and service attributes of Korean restaurants located in the U.S., b) measure the gap between the satisfaction and expectations for food and service attributes, c) analyze through IPA analysis the crucial attributes needing improvement in order to minimize the discrepancy between customers’ expectations and performance, and d) analyze the effects of factors related to the food and service attributes on overall customer satisfaction in regard to Korean restaurant selection. A total of 255 American customers who had visited four Korean restaurants located within metropolitan and rural areas of the U.S. were surveyed for this study. Statistical analyses, including t-tests, factor analysis, and multiple regression, were performed using the SPSS statistical package (12.0). The American customers’ overall satisfaction of the food and services offered by the Korean restaurants was relatively high, with the exception of tangible service attributes such as comfortable chairs, restroom cleanliness, and restaurant interior. The urban foreign customers, however, were dissatisfied with the use of healthful ingredients in Korean food, because their expectation level toward this aspect exceeded their satisfaction level. In terms of Korean restaurant selection, tangible services related to the restaurant facilities were identified as the critical factor having an effect on American customer satisfaction.

A Study on the Domestic Small Package Express Service′s Competitive Power Improvement Plan at EC Times (전자상거래 시대 국내 택배업의 경쟁력 향상 방안에 관한 연구)

  • 박영태;정종식
    • Proceedings of the Korean DIstribution Association Conference
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    • 2002.05a
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    • pp.31-59
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    • 2002
  • Recently there are many changes of logistics environment Such as integrated logistics information system, the rapid growth of the domestic and international small package express service and third party logistics with Electronic Commerce. At this time it is very important to deliver to customers the goods sold through EC speedy, accurately and safely. That is to say, the role of small package express service is very important at EC times. The bottlenecks of small package express service in the circumstances of EC are the weakness of EC operating company and small package express service provider the shortage of distribution centre and cargo terminal, the shortage of skilled man with related small package express service etc. So, I suggested that for activation of EC it is necessary to strengthen the strategic alliances, introduce GPS and use the third party logistics positively in the side of small package express service provider. And it is necessary to prepare for the settlements of traffic problems, support the introduction of integrated logistics service, logistics information system, deregulate restriction such as weight limit of vehicles in the side of the government. And to government support throughout extending nation's SOC, deregulation, support to small package express service terminal, permit to stopping & parking in downtown, abolishing a no passing zone, permit to being employed foreigner. Also this service involves ensuring that the product will arrive when wanted, and in an undamaged condition.

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Short-term Predictive Models for Influenza-like Illness in Korea: Using Weekly ILI Surveillance Data and Web Search Queries (한국 인플루엔자 의사환자 단기 예측 모형 개발: 주간 ILI 감시 자료와 웹 검색 정보의 활용)

  • Jung, Jae Un
    • Journal of Digital Convergence
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    • v.16 no.9
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    • pp.147-157
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    • 2018
  • Since Google launched a prediction service for influenza-like illness(ILI), studies on ILI prediction based on web search data have proliferated worldwide. In this regard, this study aims to build short-term predictive models for ILI in Korea using ILI and web search data and measure the performance of the said models. In these proposed ILI predictive models specific to Korea, ILI surveillance data of Korea CDC and Korean web search data of Google and Naver were used along with the ARIMA model. Model 1 used only ILI data. Models 2 and 3 added Google and Naver search data to the data of Model 1, respectively. Model 4 included a common query used in Models 2 and 3 in addition to the data used in Model 1. In the training period, the goodness of fit of all predictive models was higher than 95% ($R^2$). In predictive periods 1 and 2, Model 1 yielded the best predictions (99.98% and 96.94%, respectively). Models 3(a), 4(b), and 4(c) achieved stable predictability higher than 90% in all predictive periods, but their performances were not better than that of Model 1. The proposed models that yielded accurate and stable predictions can be applied to early warning systems for the influenza pandemic in Korea, with supplementary studies on improving their performance.

Dietary Habits and Foodservice Attitudes of Students Attending American International Schools in Seoul and Gyeonggi Area (서울.경기지역 외국인 학교 학생들의 식습관 및 급식만족도 -미국계 외국인 학교를 중심으로-)

  • Kim, Ok-Sun;Lee, Young-Eun
    • Journal of the East Asian Society of Dietary Life
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    • v.22 no.6
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    • pp.744-757
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    • 2012
  • This study was designed to obtain basic data for the globalization of Korean food and the expansion of food exports through contract foodservices. A survey of dietary habits and attitudes toward school foodservices was given to students in three American international schools served by a domestic contract foodservice management company located in Seoul and Gyeonggi area. The results showed an average of three meals taken daily 3.39 times for male students and 2.95 times for female students and the time required for a meal was about 24~26 minutes. The average breakfast frequency was 5.10 times(4.59 times for male students and 5.35 times for female students) and many students reported skipping breakfast due to a lack of time. The average weekly frequency of dining out was 1.78 times(2.15 times for male students and 1.60 times for female students). In all schools, irrespective of gender and grade, students responded that a desire for snacking was 'why they want to have cookies', and snacking hours were frequently listed as 'between noon and evening'. Many also responded that an unbalanced diet is the reason some snacks are 'not to their taste'. Overall, students were highly satisfied with the foodservice menu, although there was a significant difference in what was considered proper food temperature, proper food seasoning, suitable amounts of food, and freshness of food. Male and female students were specifically highly satisfied with the 'freshness of food materials' and 'variety of menu' respectively. Overall, all students were highly satisfied with the foodservice, including the 'cleanliness of tables and trays'.

Estimation of a Level of Service and Cost of Service Function for Road Pavements for Performance Management in the Public Sector (공공부문 성과관리를 위한 도로포장의 서비스수준과 서비스비용 함수 추정)

  • HAN, Daeseok;LEE, Suhyung;LEE, Sang Hyuk;YOO, In-kyoon
    • International Journal of Highway Engineering
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    • v.18 no.4
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    • pp.9-18
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    • 2016
  • PURPOSES : This study aimed to evaluate the performance of pavement management works and to develop a function for estimating the level of service (LOS) and cost of service (COS) for the systematic and quantitative management of pavement performance in the public sector. METHODS : The International Roughness Index (IRI) was used as the performance index for pavement management. Long-term pavement performance data for a period of 7 years (2007-2014) collected by the National Highway Pavement Management System and historical maintenance budget data published by the South Korean government were used to develop the LOS-COS function. Based on the function, a model for estimating the appropriate budget as well as the network conditions was suggested. RESULTS : There was high degree of correlation between pavement performance and the investment level (R = - 0.74). The developed LOS-COS function suggested that the unit cost to improve the network IRI to 1 m/km was 32.6 billion KRW. Further, the maintenance costs normalized with respect to the LOS levels were LOS-A = 88.2 billion KRW, LOS-B = 55.6 billion KRW, and LOS-C = 23.0 billion KRW. CONCLUSIONS : This study proposes a simple way of developing a LOS-COS function. It also shows how to develop a network budget demand and condition estimation model using the LOS-COS function. In addition, it is the first attempt to evaluate the road maintenance budget in South Korea. It is expected that these results will help in the negotiations between the road managers and budget makers.